Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

My father was here. He was welcomed and felt at home that day. The women who cared for all the…read morepatients as they were their own family members! I could come and go at all times. My father was so comfortable there. Yes, it is not his own home, but it is the next best thing! My father went to heaven in the very early morning of January 22, 2013. The wonderful women were so upset and there for me as I was with my father when he took his last breath. This is the only place I would place a loved one should I need to. Thank you!

I recently joined the Windsong of Sonoma community, and I couldn't be happier with my decision…read more From the very first day, the staff and residents have made me feel genuinely welcomed and at home.

I work with Hillendale Home Care and have had the privilege of working alongside Lauren, Alicia,…read moreand the amazing staff at Windsong with mutual clients. This is one of the most proactive and caring environments that I have seen and I would gladly recommend this community to anyone looking for an exceptional memory care or assisted living option.

Asha is a caregiver at Muir Woods, she is very caring and attentive, she brings a calming presence…read moreto all those she cares for. She's always pleasant and communicates easily about my loved one.

My husband has been a resident at Muir Woods Memory Care for almost a year now. The care he…read morereceives is better than I could have imagined. Staff members Jon, Lo, Lea, Asha, Cat, Lupe, Melinda, Lisa and many others are caring and respectful of his needs and those of all the residents. Administrative staff is always available to help as well. I visit a lot and the vibe at this facility is loving and kind. Families feel welcome and there is a great sense of community. My husband is safe, comfortable and content which makes me feel I made the right decision for him to live here. Mary O'Loughlin

What a wonderful family owned business! Every single person on Staff makes you feel like real…read morefamily and you can tell that everybody actually cares about each other! The residents all feel like family too. It really is like moving into an oasis! The food is absolutely delicious and it has been a great experience!

This place is an excellent facility and feels like family. Everyone is very nice and they have many…read moreactivities and perks to include everyone!

My 90 year old father arrived in the early evening after having had a fall. The night staff was…read morehorrible. As soon as my father arrived, the LVN, who was sucking on a lollipop the whole time, told the family to leave the room for a skin check. It took him and three CNAs to hold down my father and completely terrorize him in an effort to look at his skin. I can't imagine a routine procedure done with less care, sensitivity or competency. We're so grateful he's out of this place, traumatized, but out. In fairness, the day staff is likely better, but the night staff needs far more training in professionalism and care practices for the vulnerable elderly.

This is one of the best nursing homes I've seen. So clean. They are taking care of my dad to the…read morebest of their ability! Very kind and generous staff. No one is perfect but these guys are so close to it! Not to mention the care factor

Recently due to some new health complications we had to transition my mom from her home of more…read morethan 40 decades to a care facility. We were overwhelmed by reviews, options, differing opinions and enlisted the help of Loretta at the Senior Care Authority who quickly got to work on options that would fit the things that were most important to our mom, our financial situation and the level of care she needs now versus what she may need in the future. Loretta is not only extremely well versed in the Sonoma/Marin area for these facilities but very well connected and respected amongst the placement coordinators at these facilities. We are very grateful for her kindness, care and knowledge and for finding a great place for our mom.

From the owner: Senior Care Authority is your advocate for Elder Care. We offer no-cost placement services and will…read moreguide you through finding care options based on your loved one's needs. We also offer family coaching, Alzheimer's and Dementia placement services, stay-at-home care plans, and long-distance visitations. We will answer all of your questions and give you the latest information regarding Coronavirus placement. We offer on-site or virtual guided tours of facilities. Contact us when you need help - We're here for you!