This rating is based solely on service experience. I placed two separate takeout orders online and selected the time to be picked up from the drop-down list(10pm, closing time). The orders were placed about 8:30pm. I opted to pay in-store at pick up. I received confirmation emails for both. Getting off the exit ramp, there was some sort of accident that caused traffic to come to a standstill. I thought I would be getting a call from Outback at any moment asking if I was still picking up the order. No such call, at 10:04p I called the restaurant to say I'd been held up. The person who answered the phone said they were closed and it was too late to order. I repeated that I had already ordered. "Yeah, well the doors are locked and everything so it's too late to place an order." Again, I've already placed the order online. I just want to pick it up. Oh, you already paid for it. No, I opted to pay when I get there. Hold on and I'll check in the back with my manager real quick.(The death knell of accommodation.).....Nope, they said there are no to-go orders ready. So, it's 10:04. Requested pick up time was 10:00. So, either online ordering is crap or they never bothered to prepare the food or they disposed of two perfectly good meals without bothering to make a courtesy call for an order 4-minutes, no, 3-minutes old or less. Thanks, Outback for nothing, literally! read more

We hadn't been to Outback in several years because our last experience was not good. This one was way different. Our waitress, Hazel, did a fantastic job and it was one of the best ribeye steaks I have had in a very long time. Prices were pretty much in line with everyone else. I'd have to recommend it this time around. read more

Everyone expects a great steak when you visit Outback, that's why you go right? All the years we have frequented Outback Never have we recurved the TERRIFIC, outstanding and most entertaining service as we did this evening from GLENN, our waiter!! Dinner and a show. So refreshing to have a waiter who is not only interested in making sure dining experience was delightful but he honestly loves his job and is a people person with a great attitude and personality!!! Here's a thought for those who want to be in the business of customer service, you have to be a people person! Glenn was great remembered all our orders and the extra things we requested. He went as far as to melt the butter so it wasn't so cold. Great customer service tonight from Glenn at Outback Steakhouse in Denton, TX. He comes highly recommended if you want your order right and great service!! read more

I really enjoyed eating the snow crab legs, which they cut for you, sirloin steak and a glass of house wine! And why not try the wasabi vinaigrette on house salad!? So great. The service was amazing as well, and this is coming from a server! read more

I give outback a negative 3 stars I have never spent so much money on such horrible service and food. To start off we got zero bread and butter the entire meal we had to ask for it when we got our main meal. The cheese fries had no bacon on them when it clearly states on the menu it's supposed to have bacon on it. The avocado dip came with maybe 10 chips, had to ask for more. The house salad had nothing but croutons on it. We ask for medium rare steaks and one of them came out more well done than beef jerky. The manager did correct that mistake by promptly bringing a replacement steak that was cooked ok. I have no idea what the cooks really did to that steak. The garlic mashed potatoes were dry and bland. Then I decided to order dessert to go. The cheese cake. Iv never seen a more pathetic attempt at a piece cheesecake there is not crust. It's tiny as hell. I'm pretty sure I would rather of risked a meal at McDonald's at least there it would not have been $120 for two people. No one should ever go here EVER I gave it one star cause yelp said I had too read more

Outback Steakhouse - The pathetic attempt at cheesecake - Steakhouses Near Me - Denton, Texas

We've always, on prior occasions consistently received beyond terrible service at other OutBacks. However Sarah B and the crew along with the manager on duty tonight, was PERFECT. Everything came out surprisingly quick, or it could've been the norm compared to the other OutBacks! read more

Went on Good Friday had a phenomenal experience. Sat at the bar to watch the sports game on a very nice big tv. The bar was extremely clean, neat, and organized. Got really great service I was asked several times what I needed or how things are. You could tell they cared. Food was the best part! Thick slices on the ribeye melt and the Caesar salad was pretty good! Just an overall fantastic experience looking forward to going again. Highly recommend this place for a quick lunch or memorable dinner! read more

This chain is so disappointing. Once I could count on getting a fairly good, sized and prepared steak. No longer. The steaks are cut too thin to cook less than medium well. I ordered a rib eye and it was about as thick as a hamburger patty. I wish I'd ordered a burger. No more outback for this lady. Damn shame too. read more

My sister and I dined with my two year old baby and we had a great time! The food was perfect and our server, Caleb, was awesome! We had coconut shrimp, steak salad and a ribeye with sweet potato. I'll definitely be back soon! read more

The food is ok. I've been to the Outback steakhouse in Tokyo and it is in another league to this one. The server was very nice, but was kind of spacey. There was a sour cream packet in the baked potato I ordered. The manager was very quick to apologize and they comped my entree, so on that front it was excellent. The food just isn't that good. read more

Amazing experience! From the food to the service, everything was great! I was a bit hesitant to go since the reviews aren't great, but my concerns went out the window! Our server, Cody, was AWESOME! Very friendly and outgoing! Would come here again! read more

Our server was friendly and very attentive. We were given good ample time to figure out what we wanted to drink which I greatly appreciate, my biggest issue with restaurants is how they rush you to order drinks. Our food was great! My finances Caesar Salad was crisp, fresh and delicious, and my sandwich was good, so were the fries. read more

This is the only location that doesn't have drink specials, much prefer the Lewisville location anyway. The service was mediocre, they don't greet you at the door and the host was unpleasant. Food was good but potatoes were cold. Could have been a better experience. read more

Had a great family dinner tonight. Lobster tail was awesome. Hubbys steak was good. Brandon was an awesome server. We never waited on a refill. read more

Don't know why this location is so low rated. They are under new management, place was clean, food & service were great. Give it a try, see if you don't agree. read more

Both food and service were poor. It has gone downhill a lot in the past few years. Stay away from busy times like Saturday night and things may be passable. (Others' replies/comments from the restaurant all sound similar. It's better not to reply at all) read more

Terrible experience. The hostess was totally spaced out. We waited at least 15 min to place our drink orders. Never got silver ware, had to get some off another table. People who came in after us were served before us. Our waitresses acted like they didn't have a clue. Won't ever go back. read more

Hoping I don't get sick :( We had to ask for new appetizer plates because they were visibly dirty and crusty, he brought us new ones which weren't as visibly dirty but were still crusty and after we sent those back he came back and said that the dishwasher was broken and unless he scrubbed them in the sink they would just be the same as the ones we had already had(Also said the dishwasher wouldn't be fixed for two weeks). We told him it was fine since we had pretty much finished our appetizer at this point. It took forever to receive our food with only 2 other tables in the restaurant. I ordered buffalo wings which came with no sauce, maybe that's just how they make them there, I don't know. I asked for some buffalo sauce and it tasted really weird, I am seriously hoping nobody did anything vile to it. After eating two wings I noticed that they were bloody at the bone and returned them. They did take it off the bill but I am still worried about getting sick. I even kept the bloody chicken wings just in case I get sick and have to prove it. read more

What happened, Outback?! So the last time we are at an Outback was a couple of years ago while staying in Rochester, MN. They hadn't built a Texas Roadhouse yet, and we felt that we could always depend on Outback. Their food was GOOD! But once we moved back to Texas we were back to Texas Roadhouse. Because...Texas Roadhouse. I was in the mood for what I had always had in Rochester though so we set out for Outback in Denton. This was a Saturday at lunch time. We should have known when we pulled up and questioned if they were open that we should keep driving down 35. There were hardly any cars in the parking lot. We went in - they were open! - and were seated immediately. Our waiter was prompt and friendly. We think that maybe we were given lunch menus because things seemed different. Or maybe things have just changed since we'd been to one of their locations? Anyway, we both ordered the 8oz sirloin (figuring my husband would eat whatever I didn't), mine medium, his medium-well. We both got loaded baked potatoes and salads as our sides. Bread comes out and is just like we remembered - so good! Salad comes out - good! Lots of lettuce, about half an itty bitty tomato. But still good! Food comes out. My steak was cooked correctly but was so, so hard to cut, and I swear I had to gnaw on each bite forever to even be able to swallow it. My husband pulled it away to make sure I was cutting it properly (as far as the grain), which I was. This was a thick cut of meat on top of that. My baked potato was nice until I ate the top layer - the top part was nice and dressed with butter and sour cream (nothing else), and everything else was dry as can be. Yes, I mixed, lol. Just not enough topping. My husband was gracious and switched steaks with me - his was cooked more than I prefer, but it was edible. In total we spent around 30 something dollars, which was ridiculous for the quality. We will not be going back. This is Texas - this is something that they should have down. Texas Roadhouse for us from now on. read more

We came in with a birthday gathering and had 18 people. The server team we had was amazing! They made sure we were taken care of at all times. The food didn't taste the absolute best (I had a chicken salad) but I think everyone else was pleased with the food. I wanted to write the review for the service, because they were awesome! read more

Dined at Outbackhave coast to coast for 25 years, normally good consistent food. Ate at this location tonight and it was terrible. Steak tough/dry and baked potato was old, dried out and nasty. They brought me a second one and it sucked also. Mgr said they threw all others away. Obviously their corporate folks have cut back quality and portion sizes. Very little dressing in the salads anymore. And that delicious dark bread and butter they USED to serve? Not anymore. The bread smells of a dirty dish rag and the butter is a very low quality with little flavor. Hats off to Outback corporate for cutting costs to boost their stock price, but the diners suffer gagging down sub par low quality over priced food. And the lobster tails keep shrinking and shrinking anshrinking and shrinking. Looks like they are down to 2 ounces now. Look like a large crayfish tail from China. Maybe they are ?? There are better alternatives in Denton to this corporate greed driven Outback location. Still can't believe they served that nasty baked potato....... read more

My wife and I have eaten at this location many times over the past three years. We still like the food but the service continues to get worse and worse. Tonight was by far the worst we have seen. I will NOT be back. Over one hour to get our food after ordering!! I would give them less than one star if I could, read more

The food and service quality has significantly declined in the last year or so. Everything we ordered was over cooked and yet served cold! Won't be coming back - to many other options... read more

Our elementary chose your restaurant to increase ticket sales to our fall festival tonight. Geuss what .. Our plan worked. We had 300 people buy tickets for OUTBACK STEAKHOUSE in Denton. They ALL showed up to get their yummy burger they ordered! But guess who DIDNT show up?! Yeah.. That would be your reataurant. This means that next year, we face our families not buying tickets at all because of your no show .. Thanks a lot read more

We eat here about twice a month and I've never had such terrible service. First of all, I guess someone who works there was sitting at the bar and servers just kept coming up him and talking (very loudly) and ignoring everyone else at the bar. My boyfriend orders the Tomahawk. 20 minutes later they come tell us they don't have it, and instead of saying "would you like something else" he manager says "oh we've started you a ribeye." My boyfriend then proceeds to only eat LESS THAN HALF of his $30 steak because he wanted left overs. We tell the bartender that he wants a to go box. Well, once again the bartender isn't listen and proceeds to THROW IT AWAY. I tried 3 different times to get his attention and at this point I am so mad that we ask for the check. He hands it over and then we sit there for another 10-15 minutes waiting for him to get the card so we can leave. Either Friday nights are just too busy for them to actually pay attention or this guy was having a bad night but I don't think we will return. And also... it's a cowboy ribeye. Any normal bartender/server would see that 1/3 is missing and ask do you want a box or was there something wrong with. NOT JUST THROW IT AWAY!!! read more

What happened to the food? Haven't been here in a few months, and they have a new trendy decor. Not sure if it fits with the name Outback though. We ordered two burgers and the meat was tasteless with a strong after taste. Five guys burgers would have been better. The blooming onions that came with my burger had a very salty coating. Outback used to be decent with good flavored steaks and burgers. They absolutely didn't measure up to their old standard this time. Based on other reviews in Yelp, I wonder if their food has gone downhill. read more

Horrible service it has to be the worst in town and food is not good either. Avoid this place if you want good food and service.

Just returned from lunch. Andrea our server. Service was great and the food was amazing.

I took my family to outback for my grandsons birthday on 09-11-18. I wanted a hamburger, but everyone else wanted steak for the occasion. I ordered the Outbacker Burger lunch combo which included a small bowl of baked potato soup. The soup was good but not great. The burger was horrible. I ordered it cooked medium well as the server suggested. It was burned to a crisp. I told the server I wanted all the vegetables included on the burger. I got all the vegetables including the large core from a head of lettuce. It had been cut in half so it didn't stand out until I took a bite. I told the server he needs to tell the kitchen staff to not include the lettuce core in their hamburgers and showed him the core. He said they cut all their vegetables in the morning and sometimes stuff accidentally gets included in the cut vegetables. Any fast food hamburger like McDonald's or Burger King is better than a hamburger at Outback at one half the price of Outback. That makes two trips in a row to Outback where the food was overpriced and horrible. I won't be returning for a third try. read more

I has been several years since our last visit to this Outback location. At that time, we ordered three different steaks only to be told "sorry, we don't have any of those " ! Finally, we asked "what do you have?" Since we had already received our drink order and bread, we just picked from what they said they DID HAVE! Today, we decided to go back and try again. They have remodeled the building and we thought that perhaps this would be a good experience and we could put them back on our rotation list of dinner places. We arrived at just before 4 pm and were promptly seated. We weren't sure what we should order from the drink menu, so we just asked for water while we decided. We declined when asked about appetizers. When we decided on our drinks and our waitress arrived, we said we were ready to order drinks and our steaks! Unbelievably, we were told that they were "out of filets, was there anything else on the menu we would like". Huh? It says Steakhouse on your sign and you have no filets, AGAIN?? This time, however, we didn't already have our drinks and complimentary bread so we skipped the part about asking what do you ACTUALLY HAVE that is listed on your menu and went down the road about a mile to Texas Roadhouse and had the LARGER FILET for $5 less like we will do the next time Steak is what's for dinner! I guess remodeling doesn't help the management of a restaurant at all! read more

so...one of the worst experiences ever. We went for dinner on Monday, and once we were seated, we waited for 15 minutes until the waiter, (I hope this isn't his final career choice, because he sucked) came and took our order. By this time we knew what we wanted, blooming onion, salads and a baked potato. He brought our drinks with the straws already in the glass, the waitress who brought the onion, slammed it down almost on top of my drink, my friend got his food first, and mine came out about 20 minutes later, after the manager, (who was asking people how their dinner was) noticed that my friend wasn't eating his food. Only then did the waiter come and ask if I had received mine. All in all a bad experience. Will go somewhere else next time I want good food. read more

I took two out of town guests to the Outback this evening. It was most disappointing. I ordered the 10 ox. ribeye medium rare and what I got was about a 5 or 6 oz. ribeye medium well done - time did not allow starting over. A friend ordered the 6 oz. victoria medium well and he received it very well done. I cannot recommend this restaurant to others and will never come back based on this experience. read more

Was told we could sit outside. Two other tables were also outside. Both were waited on & we sat. I spoke with a waitress who was helping another table. She, who ignored us twice, told me coldly to ask the hostess because tables aren't assigned outside. They take them as they see them. With that gem in mind, I spoke to the hostess (who arranged for us to sit outside) who stated she forgot about us. The manager made rounds and saw that we had not been tended to and found us a waitress. Highly disappointed. If they had been busy, I'd understand but this was NOT the case. Our waitress, Becca, was awesome though. We will never be back but I hope this saves others from a bad experience. read more

What happened to the great steaks of yesteryear? The signature sirloin is so tough it slid off the plate while attempting to slice it. Also, sharpen your knives! Or buy some new ones. This will make your steaks not appear so tough. The rib eye was the same story. So disappointed. May be a while before I go back. This used to be one of my favorite dining choices but am now very reluctant to return. read more

The last 3 times we have went to this outback the experience has less than good. Bad waiters, food not cooked correctly etc...Going again tonight, hopefully we will get good service and food. I will update my review afterwards. read more

Blooming onion is spicy good, but very oily. Waited 20 minutes for salad, and after 30 min still waiting for prime rib.

The steak was overcooked to what I ordered. My drink order did not arrive until halfway through my meal. I ordered the key lime martini which was very good, like a key lime pie in a glass. A coupon was presented at the beginning of the order but did not show up on the bill. The strawberry shortcake was overly sweet. The bread was cold and dried out. read more

Usually have good food and service here but yesterday was very disappointing. When we arrived and we're seated the smell made us sick to our stomach due to something being washed with soured rags or mops. That's just a smell that really bothers me and my friend that was with me. We did move to the other side of the restaurant and the smell was better but........ we waited forever to be waited on and when we finally were our waiter was more interested in flirting with the two women behind us than actually waiting in everyone. The food was just ok I have definitely had better at this restaurant but after we waited so long we were starving and just wanted to be done and leave. We did mention the smell to the manager when he was walking by and he immediately went and checked on it and spoke to the workers. He let us know he had taken care of the problem. Not terrible experience just a little disappointing. read more

The Outback does a good, if not great, job as a premier eatery. We have eaten there at least 30 times and only had one incident and that was with a new server that really was trying - I don't think he was there very long. The Outback had a flat bread appetizer that was absolutely wonderful but they unfortunately took it off of their menu. We do not go there as often now but we would if they still had the flat bread -- read more

If I could rate 0 I would but yelp makes me give at least one star. I would also tell you how the food was but we didn't receive it. After 35 minutes of only getting bread and drinks, no refills or our salads, we decided we would take our service somewhere else. The table next to us, however, a table full of girls, was getting PLENTY of service. Our original waitress, Glenn I believe, told us we were going to be taken care of by someone else for the rest of the night, Laurel. This would've been okay if Glen hadn't blatantly disrespected us by continuing to talk to the table of girls next to us all the while we hadn't even received SILVERWARE. We waited patiently but decided to leave when FIVE servers took care of the girls table. The manager asked what was wrong and we told her so obviously she didn't charge our bread and 3 drinks, offered a coupon but why would I want a coupon to somewhere I don't receive good service from. The servers were extremely rude and inappropriate for continuously blabbing to a table next to us. I would give less of a rating, but yelp's policy says I can't. Do not go unless you want to be disappointed. Or if you just really enjoy mediocre service. read more