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    1. Outdoor Adventure Rentals

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    Flagstaff, AZ

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    Outdoor Adventure Rentals

    5.0 (1 review)
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    5 years ago

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    Outdoors Unlimited River Trips - May's Paddle boat crew on the upper

    Outdoors Unlimited River Trips

    4.2(11 reviews)
    6.9 mi

    My second trip with OU. 12 years since the first one and everything was fantastic and as good as I…read moreremembered! Good times on boats, good times in camp, great food, fun hikes, great river stories. OU runs a tight ship. Their guides are top-notch and they take such good care of everyone. I'm already planning my return trip in 2027!

    OMG! This trip was absolutely amazing! An absolute trip of a lifetime with some incredibly rad…read morepeople (guest and guides). Across the board, the Outdoors Unlimited (OU) crew was the dream team! Everyone was so freaking cool, in their own way to contribute to the vibes and needs of the trip! Laura: Perfectly decisive trip leader! Kind, knowledgeable, fun, and firm. Ben: The most knowledgeable person I'll ever meet regarding the Grand Canyon and rafting. I am fortunate to have been on a trip with this legend. Kevin: Good vibes. Awesomely snarky and fun attitude. Josh: Wild and crazy, but super safe. Tony: The wisest and strongest man on the river. Super cool guy. Cris: Chill. Sits back and takes it all in, but then pipes up and adds so much positivity! The meals were incredible - I ate better in 2 weeks in the canyon than I do at home! Breakfast, lunch, dinners and desserts were A+. Crazy good quality, diversity (steaks to ahi tuna steaks to cakes and cookies)...Freaking on point! All of the gear provided was top notch too. As a avid camper/backpacker and gearhead, I was hesitant before arrive, but everything OU provided worked perfectly. I would 100% recommend Outdoors Unlimited for your Grand Canyon rafting trip!

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    Outdoors Unlimited River Trips - Clowning in da boat

    Clowning in da boat

    Outdoors Unlimited River Trips - Deer Creek Hike

    Deer Creek Hike

    Outdoors Unlimited River Trips - Our TL living the dream

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    Our TL living the dream

    Outback ATV Rental

    Outback ATV Rental

    4.3(68 reviews)
    25.2 mi
    Women-owned & operated
    Family-owned & operated

    We stopped in for some trail questions and Stacy was so helpful. Everyone we encountered at this…read morebusiness was great. We had our own SXS but would definitely recommend renting from them based on how nice she was.

    We rented an ATV for a four-hour ride, and barely one hour into our rental the transmission…read morecompletely failed, leaving us stranded in the middle of the trail. Before even contacting the company, we took the time to try and move the ATV off of the trail so it wouldn't block other riders. Between waiting for assistance and getting back to the store, we lost roughly an hour of the rental we had paid for. When we returned, we were met by the manager, Ted, whose customer service was nothing short of appalling. Instead of addressing our concerns, he repeatedly dismissed me and directed his responses to my husband, even telling me I should "talk to him about it." It was incredibly disrespectful and came across as blatantly chauvinistic. Despite losing a full hour because of their equipment failure, Ted refused to offer any refund or credit. His only response was that we should have "read the contract." Apparently, a contract excuses renting out an ATV with a transmission that fails after an hour. After experiencing a mechanical failure serious enough to strand us on the trail, there was no way we were willing to put our children back on another ATV from this company. Rather than showing any concern for our safety or attempting to make things right, Ted argued with us and hid behind the rental agreement. This entire experience felt like a bait-and-switch: rent out poorly maintained machines, let them break down, refuse refunds, and point to the contract when customers complain. A reputable business would stand behind its equipment and value customer safety. This one did neither. If you're looking for an ATV rental company that maintains its equipment and treats customers with respect, I'd strongly recommend looking elsewhere. Between the poorly maintained ATV, the wasted hour of our paid rental, and Ted's dismissive, unprofessional attitude, this was one of the worst customer service experiences I've ever had. If you are however, are looking for a horrible experience and a poor business model, look no further than right here.

    Photos
    Outback ATV Rental - RZR 1000

    RZR 1000

    Outback ATV Rental - On the purple trail taking a photo

    On the purple trail taking a photo

    Outback ATV Rental

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    Outdoor Adventure Rentals - boating - Updated September 2026

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