1. Outrigger Maui Eldorado

    1. Outrigger Maui Eldorado

    0

    Kaanapali, HI

    Cancel

    Open app

    Search

    Outrigger Maui Eldorado

    3.4 (99 reviews)
    ModerateHotels
    Open 7:00 am - 10:00 pm

    Outrigger Maui Eldorado Photos

    You might also consider

    Recommended Reviews - Outrigger Maui Eldorado

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Broken door
    Jeff W.

    First, I sent Outrigger a message on their site without any response whatsoever. The El Dorado Resort grounds are nice. The location on the golf course and proximity to ocean is nice. The process of booking was nice. This is where nice ends. We rented three condos and paid around $13k. It's not crazy to expect well kept accommodations. The general run down condition of E100 was disappointing. The stovetop kept cycling off and it took 15 min to make a single pancake. I had my entire family in Hawaii. I called the onsite personnel and they sent a house keeper to fix the stovetop. When this didn't work, they said they'd send a maintenance person. I called hours later and they told me they couldn't get a hold of anyone. They told me they'd send someone the next day, nobody showed, ever. I rented a condo with a kitchen and bought $800 worth of groceries so we could cook some family meals. I had to buy a fry pan to avoid the non-stick coating peeling off the one they provided. The roof tiles falling from the second story stopped us from using one patio. The kids didn't like the water beatles (look like roaches). Basically, our other 2 bedroom smelled and E100 was not nice. Our 1 bed was nice, so I heard, I never looked. Outrigger collected the cash but did not deliver a more than $500/nite condo. I would have saved money and had a better trip had we gone to another hotel. The simple fact I gave them a chance to discuss my issues before I posted this and they disregarded me completely, says everything. No service after the sale. Buyer be ware.

    Beach Cabana. Or check out chairs for free to sit in the sand.
    Eric J.

    Great location at reasonable prices with an exclusive beach cabana. The cabana at the beach is the best feature--no other resort in Kaanapali has one. Walk 10 min or order a golf cart to take you from the office. Full kitchen with sink, fridge, and ice maker. Bath in the sun or shade on the deck without the messy sand. Or check out a beach chair and enjoy the sand. There is something for everyone! The next best feature is the great location. Walk north up to 2 miles on a boardwalk along the ocean, passing Kahekili Beach Park with some of the best snorkeling. Walk through the neighboring Sheraton on the south and walk up to 2 miles that direction, passing Whalers Village sipping area and some of the most beautiful hotels you will ever see. Walk 10 min to Black Rock to enjoy amazing snorkeling and be there by 5:50pm any evening to watch the cliff dive ceremony just before the spectacular Maui sunset. Spacious condos, most of them with full kitchens so you can save money by eating in. Why stay anywhere else?

    This place was ok on the outside. The walk to the beach was far but not too far. However the beach area was rocky and rough and the only guest amenities were a shower and bathroom. The inside of the room was disgusting. Very deeply dirty carpet and couch. My feet became black walking around. We carried in some sand with us so I cleaned it up with some Swiffers that were in the closet. After 4 swiffers they were still coming out black. it seemed this place hadnt been cleaned in years. It is clearly spelled out that once your Tp (2 rolls for 8 days) is gone you are on your own. Linens are not collected for washing. etc. also $600 in advance for depature cleaning but I'm not sure why because I cleaned more than I think it's been cleaned in years

    Disappointed with our stay. Will not recommended nor stay ever again. Our unit was extremely outdated, nothing like the pictures we were shown. Starting with check in, we were told our unit was not ready, they have a strict 3pm check in. At 2:55 they gave us our keys, we excitedly walked to our unit only to find our housekeeper still cleaning. She was very nice and friendly, allowed us to come in and wait. That was about the only positive customer service we experienced. Beware: the front desk is only able to give you your keys. They don't help with anything unit related. We went to the front desk to complain about the condition of our units, we were referred to our property manager who was already closed by the time we checked in, and closed for the weekend. We could not request toilet paper, towels or cleaner from the front desk. If you need toilet paper during your stay you need to pick it up from the property manager about .5 miles from our unit. They do not give new towels during your stay, you must wash them yourselves. They do not clean your unit during your stay. We were charged an upgrade fee of $400 for a partial ocean view. They don't warn you that you need binoculars to see the water. This is unacceptable. Be warned. They do offer a cabana for your use while there, but of course the residents can book it and have private events. It was closed 3 of the nights we stayed. The unit had tons of ants, both in the kitchen and bathroom. We experienced cockroaches, one in the shower and one running out from under the stove. The mattresses were probably about 20 years old. They were booked solid so no chance of moving us. We rented 3 units total. 1 had no working a/c but I'll let the others review their own units but heads up, they do not have a better review than this. All three units were disappointing, outdated and not clean. Possible mold in our shower ceiling. Running toilet water all night. The complaints are endless. We have filed a complaint with our travel agent.

    My bathtub on a rainy night
    Amy H.

    This place has very kind staff, and the size of my room was wonderful, but I would not recommend that ANYONE comes here until the bug problem has been solved. I had problems every day I was here with bugs; most days I struggled just with lots of fruit flies in my room, then roaches. I included a pic of the roach that's currently chilling out in my bathtub now. Home sweet Stockton? Forgot it was Maui for a few. Some vacations certainly leave you looking forward to going home, this was one of them. An afterthought - it sucked that I also had to install my own toilet seat. I did LOVE being able to do my own laundry for free in unit!

    Dirty mattress?

    Absolutely disgusting!!! Checked in at 3pm. On-site management, which is actually across the street, closed at 3pm. Went to set up the pull out and this is what I found. I would have called an after hour service to help with this problem or asked for a new room but none was provided on the company's website or on the piece of paper I was handed at check in.

    Janelle B.

    This is our second time here and I am incredibly disappointed right now. We arrived today and had two 2 bedroom units reserved. My sister's unit was infested with ants and our unit has plywood on the ceiling over our shower. We have requested an upgraded unit both times and they are both in need of a serious upgrade. We also asked for upstair units and we are downstairs. I get that requests aren't guaranteed but it's been this way now the two times we've stayed here AND we made reservations and had these requests done quite awhile ago. It's just frustrating when you pay so much for a 10 day vacation to be in such a lousy room. Oh and it's also super dark. No overhead lighting and only two lamps work. It's a dismal dungeon. Location is nice, and we like the grounds. I'll go elsewhere next time. **edit** Requested to move and they offered to put us in the room my sister was in after the pest company sprays for the ant issue. With our two rooms we are paying nearly $7,000 to be in a dump. I am so disappointed Outrigger would rent a unit like this. Accommodations for a costly trip like this is a big part of your vacation. **edit** Eldorado did end up calling me later in the day offering to move us which was nice. The room difference is like night and day. I think going forward I would want to ask for a specific until and pay to get it through the owner.

    Bathroom
    Kendell A.

    The first thing I want to say about my review is that not all of the units are the same at Outrigger Maui Eldorado, but the room that we stayed in was absolutely wonderful!! When booking our trip to Maui we were looking for three main things 1. reasonable price 2. minimal crowds 3. close access to a beach Maui Eldorado met all of these needs. First the price, Hawaii in general is expensive so be prepared! That being said we felt after comparing Eldorado with many other places that this was a good economic decision. In terms of "crowds" this complex was great. There were't a ton of people running around all the time and the complex was very quiet, there were many times when we could even have one of the smaller pools to ourselves. In terms of beach access we were also just off the main drag of hotels so the beaches we had access to were less crowded. It was a very easy walk to the beach area on a paved path. It was also great because the cabana had towels and chairs that you could rent for the day. All in all we had a really great time and were quite pleased with our unit. When we find our way back to Maui someday I'm sure we will look to stay here again.

    Celine R.

    Very disappointed with this place and will never stay here again. For the amount of money they charge and all the other extra fees, it is not worth it. I trusted the name "Outrigger" and expected better quality accommodations. However, upon our arrival, the room was the unbelievably old and run down (see pics). It was apparent our condo was never renovated since the day they opened... the decor was from the early 80's. The pics on yelp showed the time share renovations rather than the rooms people booked on online. Below are the negatives and positives of Outrigger Maui Eldorado. Negatives 1) My husband discovered a cockroach in the kitchen cabinet drawers. 2) Carpet was filthy. 3) Door stop on front door did not work. 4) Dryer lint drawer dislodged while dryer was on. 5) Lamp switch fell apart. 6) Wall pics were crooked. There were nails on the walls where pics should be hanging. They didn't even try to attempt to make the room presentable to guests. 7) 7) Free parking near your condo BUT the parking lot gets full quick! The only other option to park under the parking garage but it'll be a long walk to your room. Positive 1) Staff is friendly. 2) Provided transportation via golf cart to the beach. 3) Beach is beautiful. Super clean and not rocky at all... and they provide complimentary beach chairs & towels.

    Ed L.

    First time here staying at the Maui Elderado hotel. I've always passed this property on Keka'a Drive while staying at the Royal Lahaina hotel on previous stays. I guess 2016 January was a good time to check out a new place and I'm glad that I made the right decision. The Maui Elderado hotel here in beautiful Kaanapali Maui is the 2nd time I've stayed at a multi building condo type property anywhere in the world, to my knowledge. The other time was at the Royal Lahaina resort hotel, which was basically next door, only separated by a golf course along Keka'a Drive. I must say that the Maui Elderado hotel and resort was almost felt like a gated private residential community. I guess that's what people like about condo type of accommodations away while on vacation. Feels like home, but not like a hotel room at all. There is a private 2 story parking garage for guests and a small swimming pool on property, but many people would opt for hitting the beach along the world famous Kaanapali strip, overlooking the islands of Lana'i and Moloka'i. The overall experience here was good and had a relaxing time, even though I was here for yet another race along Highway 30 on Sunday morning. I checked into the Maui Elderado hotel on Saturday, January 16 and stayed for 2 nights. Getting around the property seemed confusing at first, so having a map was nice just to get to where you are going on the first try instead of roaming around and getting lost. They gave me room 106 in the "E" building. The only problem with this stay, which I probably didn't see on my booking with hotels.com was that there was a resort fee of $14 per day, which included free parking for my rental car and a $95 per stay room cleaning few, which per the hotel, was mandatory. I'm going to assume that it was just another revenue generating mechanism for them and not just due to a necessity. That kind of made me frustrated a little bit, when they told me about the $95 per stay cleaning fee, but what can you do. I was on vacation mode, so I just let it go. Ugh for real. Be aware! The Maui Elderado hotel is priced reasonably at $160/night on hotels.com, where I had booked the reservation. They accept major credit cards, for any other hotel charges and incidentals. The room suite I received was pretty cool. It was a full kitchen, complete with a refrigerator and microwave. Cups, wine glasses, utensils, and dinnerware were in the cabinets. The room was complete with a television, a table, and a sofa bed. There was also a stove / oven combination unit, for those guests who want to cook and eat in versus eating out during their stay. Along with the king bed that was surprisingly comfortable, it was nice being here. The room was meticulously clean and well organized. Probably because of the $95 per stay mandatory cleaning fee, but still they keep it very nice for all guests who stay here. The decor of the room was nice and inviting. The bathroom area was as usually nice and aesthetically pleasing. For what it was worth, I thought that it was a comfortable stay over the dr Martin Luther King Jr. Weekend holiday 2016. There was wifi connectivity on the property, with each connection is labeled for each room. While I did not use this service, it was good to have. For what it was worth, the overall experience here at the Maui Elderado hotel was good. The check in service was good and the check out service was quick and expedient. I'd recommend staying here on your next trip to Maui, but be very wary of those hidden extra fees that they attach to your bill. Yes, you're on vacation, so you may let it slide so that your vacation may be as awesome as ever. But just pay attention to it and you'll have a wonderful stay here in Lahaina or wherever your travels on Maui may take you. 4.0 stars for sure, upgraded to 4.5. Support local! B

    King size bed
    Kevin P.

    Maui Outrigger Eldorado was for us a great place to stay in Maui. Great location next to a beautiful golf course. Just a walk away from the black rock beach and Whalers Village. Each room comes with a full kitchen,washer and dryer so you don't have to pack much. Friendly staff service was outstanding.They also will give you a lift to the beach if you don't want to walk. If you're planning on visiting Maui keep this place in mind.

    H100 balcony
    Jeff J.

    I love this place. The staff is super friendly and accommodating. The grounds are beautifully maintained. The hotel is on a golf course and 5 minute walk from the beach. Most of the rooms have their own owner so I hear they vary in style but ours is great (h100). Your own full kitchen to cut down on food costs. A laundry machine in unit to clean my beach clothes. 2 pools on premise just in case you're tired of the beach. We got to Maui, went to the grocery store and have been relaxing ever since. Bonus: the only private cabana, on the beach, on the whole island of Maui!

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tori B.
    312
    652
    1447

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jeff W.
    1
    28
    26

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Eric J.
    0
    34
    23

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy H.
    349
    105
    15

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Ed L.
    992
    2764
    10459

    11 years ago

    Helpful 5
    Thanks 0
    Love this 3
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason A.
    13
    55
    39

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    14 years ago

    Helpful 6
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Kathe K.
    166
    221
    86

    11 years ago

    Helpful 3
    Thanks 0
    Love this 5
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bill T.
    100
    195
    21

    17 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Brian H.
    27
    782
    1644

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike B.
    15
    293
    9

    13 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Tara D.
    14
    13
    10

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate K.
    0
    36
    30

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sarah P.
    240
    42
    11

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elaine Y.
    300
    29
    3

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    18 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    17 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lgg S.
    0
    16
    15

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Outrigger Maui Eldorado

    Review Highlights - Outrigger Maui Eldorado

    They're equipped with all the comforts of home (full kitchen, washer dryer, living room, dining table, etc).

    Mentioned in 19 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hotels 1,957 times last month within 15 miles of this business.

    Verify this business

    The Westin Maui Resort & Spa, Ka'anapali

    The Westin Maui Resort & Spa, Ka'anapali

    3.6
    (228 reviews)
    $$$

    Stayed at Westin for five honeymoon nights best stay ever!!!…read more All staff was helpful,attentive and aloha kind felt welcomed and relaxed the entire time. Whalers Village is right next door to resort they have everything you need. Lots of restaurants to pick from. Located next to black rock snorkeling site. Stayed in the oceanfront tower amazing views of lush tropical forest property and beach views.

    Absolutely AMAZING!…read more After reading several great reviews of the property, I booked a premium resort view room- kukahi tower. Unfortunately upon checkin, my requested two queen bed accommodations were unable to be provided. At the recommendation of the front desk clerk Caroline and the MOD (Manager on Duty) Keith We decided to opt for the king bed and roll in "Heavenly" twin. Keith was very apologetic for the lack of requested accomodations but provided us with an upgraded ocean view room and The LĀNAI . This resort is 5 stars in all respects. The staff experience was exceptional. The food & beverage experience was outstanding. The resort is spotless clean and meticulously maintained. The pools and surrounding decks were large enough that we never felt crowded or had an issue finding chairs. The resort has a huge game area "Valley Alley" with a full bar and kitchen. Well appointed with the latest games including VR, air hickey and even bowling. The resort is conveniently located right next to Whalers Village. A short 3 minute walk. Our room was well appointed with all the ammenities that you would expect from the Westin brand. From thick bath towels and The Heavenly bedding to ice cold A/C. This resort has it all. Our experience was made even better by the exceptional and most sincere service provided by Miss. Giadee Kaiwi Hōkūpa'a Experience Coordinator. She made our visit that much better with her warm smile and pleasant attitude. A true ambassador to the Westin name.

    SpaWell Maui at Hyatt Regency Maui Resort

    SpaWell Maui at Hyatt Regency Maui Resort

    3.7
    (1.4k reviews)
    $$$

    This is a very nice resort hotel. Our king bed room had a marvelous ocean view. Our room was…read morespotlessly clean and the bed was very plush. This room also had a terrace overlooking the Pacific ocean where we could enjoy the view and trade winds. This hotel is right on the beach and has a lot of fun amenities and activities on site. If you prefer you can also walk next door to the Hyatt Vacation Club and enjoy some quiet time at their adult only pool. On check in we were helped by Jeff on the World of Hyatt desk. Jeff is a wonderful human being who is caring empathetic and is a master of customer service. He is an outstanding problem solver. Jeff is warm, welcoming and attentive to detail. He is also fast and efficient. It is clear Jeff does the work of ten people and accomplishes it with style and grace. It is outstanding people like Jeff that convinces me of the value of Hyatt Globalist status and motivates me to only book my hotel stays world wide with Hyatt. Double highly recommend.

    Everything we experienced from this hotel was fantastic! While waiting for our Lua Hula show to…read morestart. We posted up at a bar to get some adult beverages. We were a few hours early. We had a large group. Our bartender was awesome. Walked around to look at the Decor that this hotel has to offer. Not dissapointed at all. Very fancy. At the end of the night, after the Hula show was said and done. It was easy to get our rides share in the front doors. The workers were very courteous. The Hula show was entertaining. The food was just okay to me. The drinks were superb! I would book a room, dine and enjoy the entertainment of this hotel. Beautiful place right on beach front property!

    The Westin Ka'anapali Ocean Resort Villas

    The Westin Ka'anapali Ocean Resort Villas

    3.3
    (903 reviews)

    We have stayed at the Westin Kaanapali Ocean Villas a few times now. It isn't the nicest resort on…read moreMaui or in Kaanapali and it doesn't have the best food. But it does have a lot of other things going for it. Our favorite is the location to the boardwalk and the super easy access to the most beautiful beach. Perfect for morning walks. Snorkeling is incredible there. Also turtles, sometimes dolphins, monk seals and tons of whales during whale season. You have to pay $90 for two beach chairs and an umbrella. $36 for just an umbrella. Parking is $35 a night. It all adds up quickly. If you want a lounge chair at the pool, you have to get up by 5 AM to get the one you want. They have activities all day and live music most nights- really enjoyable to sit by the fit pit, watch the sunset and live. The rooms are hit and miss. Sometimes we get an ocean view where you can see a sliver of water. Another time we were next to their laundry units, which were loud. Other times we were ocean front and it was incredible to watch the whales. The little kitchenette is perfect. They are well stocked. And I love that you can do laundry. They clean the rooms every two days but you can ask for supplies if you need anything.

    As Chairman's Level owners, we expected a much higher standard from The Westin Ka'anapali Ocean…read moreResort Villas, but this stay was incredibly disappointing. When we arrived, our villa contained power tools, dirty dishes, and had clearly not been properly prepared for guests. What was even more frustrating was that it took three separate face-to-face visits with both the front desk and management before the room was finally cleaned. Communication throughout the process was poor, and we never felt that anyone took real ownership of the issue. The only compensation offered was a $50 resort credit, which did not reflect the inconvenience or the time we spent trying to resolve a problem that should never have existed. Beyond our room, both the villas and many of the common areas felt worn, dingy, and lacking the level of care we have come to expect from the Westin brand. The most disappointing aspect of our stay wasn't simply the condition of the property--it was the apparent lack of urgency and concern from management. We have always associated Westin with quality, service, and attention to detail. Unfortunately, this experience fell well below those expectations. We hope management takes these concerns seriously because loyal owners and guests deserve much better.

    Sheraton Maui Resort & Spa

    Sheraton Maui Resort & Spa

    3.3
    (989 reviews)
    $$$

    We had a nice stay here celebrating my birthday and my husband and I's wedding anniversary. Our…read moreroom wasn't ready when we checked in so they actually upgraded us to a nicer room -- very nice gesture! We were also situated at the Moana building which was definitely the best spot at the hotel because you get the full view of Black Rock and the ocean rather than the resort grounds. Highly recommend getting a room in that section. Additionally, they gave us champagne, chocolates, and a personalized card for our anniversary! The lobby had such amazing views. We also loved the pool. Lots of pool seats available unlike other hotels. I guess it helps that it's at the end of the strip so you don't really have as much crowds coming through. We grabbed some snorkel gear to explore Black Rock and it was full of marine life. What a beautiful spot (I grew up on an island myself and will tell you it's a legit snorkeling experience). The food and beverage options were limited. Breakfast was pretty pricey so we decided to go elsewhere to try a little bit of everything for meals which we were planning to do anyway. We did get food at the pool bar - karaage chicken and fries were so good! We went back for the fries and got a fruit smoothie. One downside is that since the Moana building was at the end of the property so we had to take several elevator rides through the hotel just to get to the lobby. That was fine since it encouraged us to get our steps in but could be frustrating. All in all a wonderful experience!

    We just came back from a week-long stay. Overall, it was just okay. For the price we paid, I…read moreexpected more. The biggest advantage is the location. It sits on a quieter stretch of Ka'anapali Beach, so it never feels as crowded as some of the neighboring resorts. It is also right next to Black Rock, which means you can skip paying for a snorkeling tour and simply walk over yourself. We snorkeled there three times and saw sea turtles every single time. If you are lucky enough to get upgraded to an ocean view room, the sunsets are absolutely stunning and worth looking forward to every evening. The downsides are hard to ignore. The rooms are definitely dated, although they were very clean. The restaurants on site are expensive and the food was average at best. Breakfast costs nearly $50 per person, and the buffet was nothing special. For what the resort charges, I expected a much better dining experience. The staff were friendly and helpful throughout our stay. One tip: reserve your poolside cabana online before you arrive because they often sell out. If you can book this property using points (good redemption of course), I think it is worth it. If you are paying cash, I believe there are better values elsewhere in Maui. Overall, we had a pleasant stay, but it did not live up to its price tag.

    Outrigger Kā‘anapali Beach Resort

    Outrigger Kā‘anapali Beach Resort

    3.6
    (670 reviews)
    $$

    We will be staying here every Maui trip in the future. We booked through Costco and stayed in a…read morepartial ocean view room. Rooms- clean, zero bugs, exactly as described online. Our partial ocean view was exactly what the pictures showed on the website. A microwave or toaster would be a great item to add to the rooms, or at least near the vending machines on each floor. Beach access- BEAUTIFUL. so close. Constant views. The beach is seconds away from the resort. Maui brewing co also has ocean front views and was super nice for sunset. Resort- the pool was cleaned every morning and always warm. Plenty of seating options around the pool and around the resort in general. The vegetation was really nice. All staff were SO kind. The grounds always seemed clean and relaxing. Cultural classes- absolute favorite part of our trip. We had so much fun learning about the Hawaiian culture through story telling, history, garden walks, lei ceremony, lei making, and wood carving. Overall we had such an amazing experience, learned so much, and had constant beautiful views. Only complaint is that I wish there were more food options at our resort, or microwaves. Maui Brewing Co was okay, but limited. Whalers Village is a quick walk and has a variety of options.

    We booked through Costco travel (airfare, hotel, car) and this was the hotel we picked…read more LOCATION (5/5): fantastic! the beach is steps away so you don't need to drive to the beach. There's the popular outdoor mall, Whaler's Village about a 5 minute walk away with restaurants and shops, just follow the beach path. LUGGAGE STORAGE (1/5): We arrived a bit early and the staff held onto our luggage while we went out to get food. I didn't see where it was taken. I did not realize that they would store our luggage outside in the humidity!!! I thought they would store it inside the hotel in a closet in the back. I had temperature-sensitive medication in my luggage and when we came back to check-in, I was shocked to find our luggage stored outside. Had I known that, I would have asked them to store my meds in the fridge for me. Thankfully, my meds were okay in the end, but it did give me panic. PARKING (5/5): Since we booked through Costco, the parking was included with our stay. We had in/out privileges and no valet required. STAFF (5/5): I forgot her name, but she welcomed us very friendly and checked us in. Michelle I think was her name. We asked about local places to eat and she kindly wrote us a list. The housekeeping staff was also very nice and always greeted us in the halls. SHUTTLE/TROLLEY (5/5): There's a free green trolley that will take you to Whaler's Village and came around every 30min or so (check the schedule) and will also drop you off at nearby hotels along the beach, not just the Outrigger. Also, the hotel has it's own private shuttle that will follow the same route within the resort grounds if you don't want to wait for the trolley. Again, they don't exit the resort.One night we went to a nearby hotel (The Bungalos) for a music event but had just missed the trolley and the guys out front said they could drive us in the hotel van. And then gave us a number to call them when we were ready to go back to the hotel, so we called them but wanted to go to dinner at Whaler's Village after and they took us. So so convenient. really nice guy! It's complimentary but we tipped our driver and he was always so kind! We read in the handouts that they did a special going-away ceremony at the end of your stay but unfortunately we had to miss it to catch our early flight, so Michelle was kind enough to give us the necklace and do a mini version for us there at the check-out counter. POOL (1/5): We didn't even try the pool. It's quite small in size, and it was so hot, and no shade anywhere, so we didn't bother. They did provide towels though that you could swap out and stuff, so we used those and just went to the beach. RENTALS: There's a hut on-site where you get the towels, but also offers rental stuff for the water, beach chairs, etc. Note: the beach chairs + umbrella rentals are quite steep, I think was like 2 chairs + 1 umbrella almost $85 and had to return by 5pm. We ended up going to Costco and instead and bought 2 tommy bahama chairs and umbrella and used them the whole week while we were there, and even used our chairs at other places too. We saved some money that way and used that money instead to tip the staff and buy food in Maui b/c it ain't cheap! ACTIVITY SCHEDULE: We were given a print-out at check-in with activities throughout the week, however we showed up to one of them and there was nothing going on but there was a gentleman there. We were told that the print-out was outdated so we had missed the activity since it was earlier in the week. So don't go off the print-out. He had a different schedule available at his table. So..there's that. Overall, I would not mind staying here again but would be interested in staying at the other hotels along the Kanapali beach.

    Outrigger Honua Kai Resort & Spa

    Outrigger Honua Kai Resort & Spa

    3.8
    (686 reviews)
    $$$

    We stayed at the Outrigger Honua Kai Resort in the Konea Tower, and I'm giving it 4/5 stars. After…read morebooking through Hopper, we had a strange start because we had to check in at a different tower, the drive back to our tower. once we got that sorted, check-in was smooth. The free valet was fantastic, and the room was spacious, clean, and had a gorgeous ocean view. We had an issue with our mattress and it was never comfortable. That was the big bummer of the stay. They replaced our mattress after we said something but it didn't fix the issue. When we laid down, we always felt like where laying way back like toward the headboard, feet higher than our head. It may have been a bed frame issue. It wasn't the worst, we just ended sleeping the other way. You have to call housekeeping to get service. That was super easy and they did a great job. All staff on site were wonderful. The grounds were well-kept, and we loved spending time by the pool--there were a few different pools, each with its own unique feel. Surprisingly, we went down the slide several times (haha it's not just for kids). Duke's on the property was a big plus. They had servers taking orders pool side. The food trucks nearby were fantastic, dealing distance away, and so much variety. they're open u til 8pm. Overall, it was a great experience, and I would definitely come back.

    My group stayed across three villa units and one tower unit for a week…read more Highlights included: a stellar location, great pools, solid cocktails at dukes, and great beach access. Also love keypad entry so you don't have to remember your keys all the time esp when at beach or pool. Love the outdoor grills and beer fridges on the villa balconies. Areas of feedback for the property: We found many of the units to have been in mediocre condition and poorly maintained. Two units have broken a/c's and a third was just barely strong enough. Also had WiFi issues, broken bbq lids, non operational patio fans, broken dishwashers. In the common areas, the gym has a decent set of weight equipment, but is comically small, almost infuriatingly and dangerously so. Every morning and every evening before dinner it was just so packed, you could barely do your sets without bumping into somebody at the machine next to you To add to that, the gym's air conditioning was broken all week (who knows how long before that?) which added to the discomfort. I'm a pretty easy-going traveler and have no problem when a couple of these happen from time to time but seeing them all occur is a clear sign of poor management by the ownership. My TLDR here is it's a good property, but shows extremely poor management and excessive cost cutting, and ultimately becomes a subpar product until that's addressed.

    The Westin Nanea Ocean Villas, Ka'anapali

    The Westin Nanea Ocean Villas, Ka'anapali

    3.6
    (270 reviews)
    $$$

    We stayed here as regular guests and not part of a time share. The room was spacious and had…read moreeverything you need to make yourself at home. I am not really a resort guy so I can't speak to the pool or other services here. I am all about the beach. This hotel has an incredible one. There is a coral reef right there! It offers you the chance to do incredible snorkeling any time right outside your room. I had an amazing sea turtle encounter! You are supposed to stay ten feet away from them and not be above them. They only post that warning in one spot. I wish I had seen that sign before running into the little dude as I definitely passed over him. It was really special and we've got to respect these incredible animals! The reef isn't the only way the hotel really lets you experience some of the island on site. The Big Wave shaved ice in the lobby is also some of the best you can have. As far as the rooms, in addition to stoves and washer/dryer, Westin beds are always exceptional. The staff here was also beyond on point. The parking valet was super quick and whenever I needed a quick item from the pantry the front desk handed it right over. I would come back here in a second. I want to!

    We loved our stay. First stop off the plane Costco. The…read moreresort staff is used to this behavior & has storage tubs and carts to contain the massive purchase of food and booze in the rental car. The two master bedroom suite with comfortable king beds, shower ,tub,safe,Bose sound bar,full kitchen with bbq tools for grilling was spacious, clean, nicely appointed and a fun party center savings us thousand's in bar/restaurant tab's. (20 clean, stainless BBQs downstairs for use by the guests & they were busy from 12 noon to 3am.). We were in the 5th floor with a nice view of the mountains and an outdoor patio/dining area. One draw back was the sporadic fire alarm's, causing the evacuation of the building (real drag @4am). We found out most of these were false alarm's caused by improper ventilation while frying food, burning food in your room.. Helpful friendly employees, beautifully maintained ground's, numerous pools @ least on that is Adults Only, lengthy walking paths, along the beach to other restaurants, resort's, shopping.. Good Snorkeling in the beach in front of the Pool section.

    Outrigger Maui Eldorado - hotels - Updated July 2026

    Loading...
    Loading...
    Loading...