Fast response, fixed the issue almost immediately. Easily explained what was wrong with the…read moredishwasher and how to not have the problem again.

Wonderful service. John is more than a prompt, reliable expert, he's also calm and considerate…read more He's made various appliance repair problems a pleasure.

Jeff came and repaired our 1992 Subzero refrigerator. Arrived on time, diagnosed, and got us…read morerunning as good as new quicker than I expected. Knows his stuff and had everything he needed on the truck - switch, fan, new ice maker, etc. Will definitely call again if we ever have problems.

This was the first time I have used this appliance service & I could not be happier! "Others" had…read moresuggested the motor bearings might be shot in my 2018 Broan range vent hood. Jeff diagnosed the loose nut on fan blade/shaft assembly in 20 seconds. He tightened, checked/listened to all & went outside to be sure air was flowing out of the exhaust vent. I will definitely call them again when I need any appliance service. Thank-you Jeff!

Best service ever!! I was pleasantly surprised how courteous and professional this company was. I…read morehad an issue with the compressor in my refrigerator and they knew right away there was a recall on the item. They worked diligently to get the compressor covered which saved my hundreds of dollar! They worked quickly on the repair and was on time as schedule! if you have an appliance repair call the! You won't be disappointed! thanks James and staff!

The James Repair Service solved the problem immediately and they communicated with me quickly and…read moreprofessionally. The father/son team were very responsible and I will tell my friends to contact them if they have any appliance issues. Thanks guys!

You get what you pay for and this is a prime example of professionally done. They spent over 45…read moreminutes cleaning my dryer vent. I live in a condo and the vent flowed through the roof. So they went on the roof to thoroughly clean the air flow. They even took photos as they went along. They cleaned behind my dryer, they removed the panels and vents on the dryer which were covered with lint and dust. They even vacuumed behind the dryer. Where several socks were hiding:) They were very neat and accommodating. Well worth the cost. Highly recommend.

We called this company after our dryer crapped out. We had some issues with our dryer before and…read morehad used another appliance repair company in East Norwalk. The problems were temporarily solved, but usually never on the first shot. There was always a follow up visit or a missing part that the servicemen did not have on hand. Since we're not from the area, we just kept going back to the same repair company because we didn't know any better. After trying to get said Norwalk appliance repair company on the phone, no one picked up when they were supposed to have been opened at 8 am. Then after a voicemail and finally a third attempt at eventually speaking to someone, my wife was on hold for 20 minutes. When she spoke with customer service, they said they couldn't help us based on her description of what was wrong with our dryer. When she asked for a referral, she was told to try Google. I don't want to name the other company, but like they said, you could probably Google it. That was the last straw. My wife called Dobson based on a recommendation from another service provider after a bit of a wild goose chase trying to find someone who could help us. They were available to come the next day, even as it was a 2-person job, since the washer and dryer were stacked. They showed up when they said they would. They wore masks the whole time. They diagnosed the problem. They pointed out what was wrong. They fixed issues that the prior service men neglected to fix the first time, in order to ensure our washer and dryer ran smoother. Apparently, the dryer vent wasn't hooked up properly, which may or may not have been the prior service providers fault, but Dobson made the fix nonetheless. They cleaned our ducts, as we asked. Then they fixed the dryer and tested and then re-tested to ensure it worked properly. We highly recommend Dobson for reliable service that solve problems the first time around.

Great customer service and repair. Prompt, efficient and economical. Will use them again.read more

This guy is fantastic.....not only is he here on time as promised, he knew exaclty what to do to…read morefix my washing machine, the dryer and the oven....An extremely friendly gentleman.... I wish I had more things for him to fix .....and his pricing was very fair....I highly recommend him. Robert

Eric scheduled the service in 1 day. He is prompt and…read moreprofessional. He serviced our dishwasher.

Don't bother leaving a detailed voicemail if you have an issue with your stove. They can't be…read morebothered calling you back or even texting. (It's been well over a week now).

The ice maker on my SubZero refrigerator stopped working. Called PMX. After one hour of work, the…read morerepairman said the part had to be replaced. I waited one month for the part. The total cost was $900. The ice maker worked for 8 months and then stopped working. I was told there was only a 60 day warranty on the part (another dealer told me that there should have been a1 year warranty IF it was a NEW part) and PMX would take a look at the problem for another $175 service charge. I called another service provider and it turned out that the problem was that the condenser needed to be cleaned and the ice maker reset button needed to be reset!! This may have been the original problem all along. My low rating is based upon the fact that (1) the repair was very expensive and only lasted 8 months (2) there was no reasonable warranty for such an expensive part (3) they were not willing to even take a look at the the same problem without a new service charge. If it was a different problem, fine, but how about a little "good will?" Finally, was it really a "new part" that I received? I'll never know.

Right before Thanksgiving, my Whirlpool Duet Sport dryer broke. About 12 years old Ana worked like…read morea charm, until it didn't. There were piles of laundry from my kids home from college and I finally discovered PMX. Scheduling was easy-a human answered the phone!- the tech Max was on time, polite, professional, and honest. He had the equipment needed to fix the dryer, and I was back in business. I just booked another appointment to have PMX fix my Sub Zero ice maker. I have zero affiliation with this new business and I almost didn't want to write a review so I could keep them to myself.

Abbot Appliance Service is close, possibly permanently?…read moreTheir website referred me to All American Appliance Service. They made an appointment for the next day. Burt, their technician showed up on time and replaced the internal fan and had the fridge fixed in about an hour. The price was reasonable.

Had an issue with a leaking 9 yr old Kitchen Aid dishwasher and called Abbott because some repair…read moreservices won't take calls for 'low end' appliances. Service charge was $89, but they were out the day after calling them. As soon as parts were available (3 days), they came back to repair the dishwasher. No issues so far and the 1 year warranty on their repair work is piece of mind.