Last May I bought a '14 Honda Civic EXL from Klutch. Only 1 prior owner, well clean/kept and only…read more45k miles on it. 10 months later I've put 14k on it and have had ZERO issues beyond standard maintenance. I'm very happy with my decision to buy from Klutch, and the guys I worked with (Jacob, and another gentleman who's name escapes me) were incredibly helpful, responsive, and knowledge throughout the entire process from test drive to down payment to finalizing the purchase. I highly recommend this small used car business and I would love to buy another car from them in the future!

I sent you 2 emails and called you the next day and you said I didn't get around to it yet but I…read morewill do it on Friday and I will get back to you. I didn't get an call or email back. Oh and about you trying to make me look bad oh you couldn't afford minutes haha just goes to show how UNPROFESSIONAL yous really are . You won't be in business long.

I had a wonderful time purchasing my vehicle here. I went in because of an advertisement and it was…read morenot a bait and switch kind of thing. My salesman was Mark Spiece and he was wonderful. One of the nicest salesman I ever had. I honestly would like to give Outten Chevrolet 5 stars but I have to deduct one for the paperwork process. It was horrible. First we had to make an appointment several days later, we drove the car home that day but had to come back like 3 days later to finish the financing. We made an appointment after work thinking this won't take to long. We had our 3 kids and figured we'd go out to eat for dinner afterwards. It took 2 hours to go over all of the financial stuff! The kids and the parents were miserable.

Complete joke of a dealership. First off, the woman they had was so rude, literally acted like me…read morestopping in to quote an order was a joke. She actually refused to quote a custom order and said I could look at what was on the lot. Didn't want a Hurricane, wanted a Hemi, so she's like here's your three options. The even funnier part... whether I was to buy off the lot, or place a custom order through Ram, their best offer was full MSRP in addition to ridiculous fees. Plus rebates available at the time if buying there or the time a custom order would arrive. Complete joke and a waste of time. Picked up my brand new 2026 Ram Rebel today from a different dealership. $81,000+ MSRP, $11,000 dealer discount, plus rebates for May delivery. Over $14k off MSRP. Complete joke at all Outten locations and the sales lady in the Tamaqua store doesn't even deserve a job she's so nasty to customers. If you are shopping local, I highly recommend Rentschler Ram in Slatington, they gave me a great deal on my brand new 2022. And anyone willing to travel, not sure anyone out there will beat Gupton Motors in Springfield, TN where I got my 2026. Don't even waste your time with this embarrassing circus they have running at Outten. Not sure if she thought I was a joke or what. But I wasn't. And you lost a sale and customer for life.

They Use the old Bait and switch . Example trade vaiue goes down and the price you see goes up! I…read morehad the deal all figured out online Money wies that is. So when i showed up they gave a whole differant story! I walked.

We drove almost an hour to Kelly due to the advertised price on a new truck, which was very…read morecompetitive for sure. The salesman, Owen was very friendly and helpful (We would give him 5 stars). We ended up wanting to buy a more expensive truck that was on the lot. We thought we had a deal until the numbers for our trade went down by a $1000. We decided to sell the car privately and not trade it in to Kelly. After that decision, we were told that now we had to purchase the Zurich warranty that we had previously been told was optional. Coincidentally, things started to spiral after another couple arrived and began showing interest in the truck that was now ours to lose. Needless to say, we left the dealership after these two issues and the other couple bought the truck. The manager, Kim I believe, never even made an effort to get off his A$$ and come speak to us. Instead, he just had Owen deliver the messages. I have never been to a dealership where the manager doesn't come over and at least introduce himself and it's not like they were that busy on a Wednesday afternoon.

We drove almost an hour to Kelly due to the advertised price on a new truck, which was very…read morecompetitive for sure. The salesman, Owen was very friendly and helpful. We ended up wanting to buy a more expensive truck they had on the lot. We thought we had a deal until the numbers for our trade went down by a $1000. We decided to sell the car privately and not trade it in to Kelly. After that decision, we were told that now we had to purchase the Zurich warranty that we had previously been told was optional. Things started to spiral after another couple arrived and began showing interest in the truck that was now ours to lose. Needless to say, we left the dealership after the these two issues and the other couple bought the truck. The manager, Kim it think, never even made an effort to get off his A$$ and come speak to us. Instead he just had the salesman deliver the messages. I have never been to a dealership where the manager doesn't come over and at least introduce himself and it's not like they busy on a Wednesday afternoon.

Service department is not customer friendly. Communication is NOT clear, pricing is NOT transparent…read moreand they will try to UPSELL you on EVERYTHING!!! The customer "Service Advisor" primary job is to INCREASE your bill!!! They do not have your best interest in mind, they want to charge you as much as they possibly can... They got me twice and tried to get me elderly patents as well. No more Kelly Toyota for our family!!! Shameful!!!

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing…read morea smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smel persisted but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle.

While the sales person was nice enough they offered me an insanely low price for my car. Lower than…read moreany other dealership. They would not budge and didn't even attempt to try to make it work. They pretty much told me to get out without saying it like that. I won't be back.

Professional and knowledgeable individuals who sought to assist with my pursuit of a newer vehicle…read more I appreciated the time they took to not make me feel uncomfortable or pressured. Their inventory is a good quality at reasonable prices, and they have a solid reputation preceding them. (The variety is expensive ranging from baseline models to high end sports cars.) The purchasing experience was smooth and easy. I felt this was handled well and a more positive experience than I've had at another used car store in the past. After my purchase they took a celebratory photo and posted it on their Facebook page. While I'm not a fan of being in photos, I appreciated the encouragement and enthusiasm they invest into their customers. I'd certainly recommend this business to anyone who is shopping around for a quality used vehicle.

First experience with West Lawn Motors and won't be the last.... Outstanding professionalism and…read morevery helpful staff. Also, I got an amazing deal on an amazing car. Thank you!

​Avoid this dealership - Legal and registration nightmare I…read morebought a vehicle here 2 months and 20 days ago, and I still do not have the title or registration. Despite paying all the documentation fees upfront, the dealership has failed to complete the paperwork with the DMV. I have called multiple times and am constantly given excuses or sent to a voicemail that no one returns. I am now stuck with an expensive driveway ornament that I cannot legally drive because the temporary tags have expired. Save yourself the stress and go to a dealership that actually follows through after they take your money.

From the owner: Experience the Difference at LeadCar Honda Hamburg…read more LeadCar Honda Hamburg isn’t just another dealership—we’re brand new, built from the ground up with today’s drivers in mind. From our state-of-the-art facility to our customer-first approach, everything we do is designed to make your experience simple, transparent, and stress-free. What makes us unique? A Fresh Start – Our dealership was built from the ground up, designed to meet the needs of our customers and community right here in Hamburg, PA. Modern Comfort & Convenience – From an inviting showroom to advanced service bays, every detail of our facility was created to provide a better experience. Customer-Focused Service – We believe buying or servicing a vehicle should be straightforward, honest, and enjoyable—and our team is committed to delivering exactly that. Community at Heart – As a new face in Hamburg, we’re here to build lasting relationships and become a trusted part of the community we serve. At LeadCar Honda Hamburg, we’re more than a dealership—we’re your partner on the road ahead.

Nate in sales is great. Service department has become rip-off artists. Buy from Nate, take you car…read moresomewhere else for service.

We had the BEST car buying experience at Bob Weaver Auto! John Diblasi is an exceptional salesman…read morethat helped us get my mom in a reliable used car. He was attentive to our needs and went above and beyond making sure everyone was comfortable during the Coivd car buying days. Worth the drive even if coming from Reading like we did! Thank you!!!!!

Made an "express" appointment for 2:30. Only got a text at 3:25 that a tech was assigned to my…read morecar. People that were there after me were leaving. One customer had "2 techs work on his car" because he had to leave. I was there over an hour and a half for an oil change and tire rotation ‍. I'm no mechanic, but the word "express" did not match the time I spent waiting

I had a very good experience selecting and buying my new car at Steve Moyer Subaru. Joshua was very…read morehelpful. Monica was through. I will meet with Morgan soon to go over car details I have questions about. Great follow up after the sale.

They had the part i needed and super super nice i got in and out it wasnt a long process ive went…read moreto many other hardwar stores and none of them had it or told me to drive 2 hours to get the part but not threns.

Great service and parts in need. Most always in stock. And very knowledgeable. Family owned and…read morelocal.