My 2010 SS needed a new underhood fuse box and I found one through this supplier…read more 1. It took two weeks to get the part from NEW YORK to PENNSYLVANIA. 2. The price was adjusted upward 400% from comparable parts but I paid it because I needed it. 3. I drove 20 miles to pick it up only to discover that it was broken with a golf ball sized part of the box missing, still apparently worth 400% markup. My sales person was Brian Meddings. Do not use this person who works on markup and made good money on my part, but refused to have it overnighted to my location and made me call him several times to get status on this item. 4. The part was broken and my two week waiting period flushed.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

This was THE ABSOLUTE worst service I have ever gotten from a garage. I went in there for a…read morediagnostic alert on my truck. I'm 38 weeks pregnant and the guy said it would take an hour. After 2.5 hours later I had to go up and ask the status of my truck to find out that it was sitting there waiting for me. I was charged $160 for them to tell me they couldn't diagnose my vehicle because of damage that happened a year ago and the alert has been on for 3 days. Then they told me I needed new shocks, roters, and brakes to pass inspection at DOUBLE the cost of any local garage. I would never recommend this place to someone.

Updating my review as the Service Team at Kelly Toyota reached out based on my feedback…read more The team assessed the situation, reviewed the details with me, and opted to correct the issue. Huge "Thank you" to the team for making me feel valued and for taking care of things quickly and efficiently. THANK YOU!

Sometime around September-October I telephoned this establishment to inquire about a used vehicle I…read morewas interested in. Right off the bat I got the run around by the individual who answered the phone. I told him I was out of state but had no problem driving to Hamburg to make the purchase. This information did nothing to stop the game playing. I have purchased approximately 12 cars in the last 20 years so I recognize car salesman BS right away. A few days later, without making the purchase, I got a return phone call from a supposed general manager. GM tried peppering me with word salad with a side of blah blah blah about me having to purchase license plates in order to transport the vehicle back to my home state along with other nonsense and garbage. I told the GM I would be arriving with my own check in full for the car which means I can take the plates off of my own car to transport it back. Yes, this is a legal maneuver as long as there is active insurance on the vehicle the plate is removed from and the title to the vehicle purchased is in my immediate possession. This also allows the customer to register and title the car themselves. At this point, I was tired of the run around the GM was trying to give me and I simply hung up. I ended up finding the same vehicle, same color, 5K miles less at another out of state dealer who even shipped the car to me for under $1000 dollars. The entire transaction was completed in one day online as I never stepped foot in the dealership 5 states away. The car arrived 3 days later at my front door without a scratch. BTW, the purchase didn't include the word salad, BS tricks or gimmicks. The dealer was only interested in making a straightforward sale. Kelly Hyundai did me a big favor by turning away my business.

Excellent experience from very first step. Everyone was communicative and helpful. Our sales rep,…read moreAdam Goth was everything you hope for in a product specialist. I will absolutely recommend him and the dealership. Also, I don't know why no one's talking about the amazing technology that Hyundai offers in their vehicles because this is one of the nicest cars we have ever had!

This evening while traveling, my check oil light came on. I was 10 miles from Hamburg and when I…read moregot there I stopped at the first gas station/convenient mart I saw. They didn't have the type of oil my car needed so I proceeded to another. I didn't even get out of the car due to feeling unsafe. I spotted Advanced Auto up ahead and googled their hours. They were closing in 10 minutes. I got there as fast as I could, found and bought the oil. I was not prepared for this, no funnel, no rags. I asked the attendant if he would mind helping me and he was quick to oblige, grabbed a funnel and took care of putting the oil in my car. This may not seem like a big deal, but being female, traveling alone at night, I felt safe. I'm sorry I didn't catch his name. 12/10/18 around 7:50 PM.

When you call they immediately put you on hold and then it's at least 5-8 minutes before they pick…read moreback up the phone. Terrible! Napa picks up those phone immediately and answers question. I really doubt advanced auto is that swamped at 10 am on a Thursday.

Bought a new chevy trax had leak from transmission after 400 miles they kept car for over a…read moreweek.talking abought a bad seal somewhere they drove it for 100 miles total and said they had to order a seal which would take another 3 days to get on top of the week it's been there.the good they gave me a loaner car but the bad is they all of a sudden found a loose bolt and a simple retighten of it.all that all this time.do the mechanics there know what they are doing????

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing…read morea smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smel persisted but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle.

Deceitful, inattentive, lacking integrity,and poor customer service. This business treats people…read morewith dishonesty and disrespect. Buyers beware!! The vehicle and specs in the screenshot were from their website. I initially found the vehicle in a post on another site link which led me to their official website, as seen in the picture. The initial post stated the (used) car was around $11,000, but I couldn't find the post a few days later, when I was able to make arrangements to travel the 30/45 minute drive to see the car. I physically called and spoke with Phil, who was unable to confirm the availability and pricing, but stated he would contact me back with the information via text- which he didn't. This resulted in text information phishing, requesting that I send my personal documents to him, despite not yet being provided with the requested information. Refer to screenshots of conversation. I refused to send copies of my license until I actually would agree to purchase a vehicle in person.... Still no price confirmation. The next day I received a call from a lady who confirmed the availability of the vehicle in question, but again couldn't confirm the price. She said she would have to call back again to confirm the price- which a little while later she did. She quoted me a price of over $19,500!! After speaking with my ''mechanic " we agreed to still make the travel up to see the vehicle and see if we could talk them back down to the price listed in the original posting of $11000. After making the 40min drive up, we were greeted by a young man who introduced himself pleasantly and chatted with my mechanic about his car. He showed us the car on the lot and my mechanic showed him the small print in their website post stating the car was listed as Best SUV under $15000, and asked him what the asking price was. Again, the sales person didn't know and had to go back inside to ask. A few minutes later he came out and quoted us over $23000!!!!! My mechanic contested and said we could get a new car for that price and the salesman got an attitude with a snarky "Bye then". Long story short- do NOT trust these people. Do NOT give them your personal information because they are Not operating an honest business nor do they demonstrate integrity. I found a better more reasonable option an hour later at another dealership which had prices posted on their vehicles and didn't make it up as they go. Buyer beware of Manderbach!

Manderbach ford Ripped me off and will do it to you,…read moreI bought a car from them and wanted to return it with in 3 days but they won't take it back Unless I took a $4000 dollar loss Even though I was willing to buy a different car for them

​Avoid this dealership - Legal and registration nightmare I…read morebought a vehicle here 2 months and 20 days ago, and I still do not have the title or registration. Despite paying all the documentation fees upfront, the dealership has failed to complete the paperwork with the DMV. I have called multiple times and am constantly given excuses or sent to a voicemail that no one returns. I am now stuck with an expensive driveway ornament that I cannot legally drive because the temporary tags have expired. Save yourself the stress and go to a dealership that actually follows through after they take your money.

From the owner: Experience the Difference at LeadCar Honda Hamburg…read more LeadCar Honda Hamburg isn’t just another dealership—we’re brand new, built from the ground up with today’s drivers in mind. From our state-of-the-art facility to our customer-first approach, everything we do is designed to make your experience simple, transparent, and stress-free. What makes us unique? A Fresh Start – Our dealership was built from the ground up, designed to meet the needs of our customers and community right here in Hamburg, PA. Modern Comfort & Convenience – From an inviting showroom to advanced service bays, every detail of our facility was created to provide a better experience. Customer-Focused Service – We believe buying or servicing a vehicle should be straightforward, honest, and enjoyable—and our team is committed to delivering exactly that. Community at Heart – As a new face in Hamburg, we’re here to build lasting relationships and become a trusted part of the community we serve. At LeadCar Honda Hamburg, we’re more than a dealership—we’re your partner on the road ahead.