I don't usually write reviews, and I understand every experience can be different, but I felt strongly enough about this one to share. I initially called this company simply to get a quote/estimate. Instead of answering my question, the receptionist immediately asked for my address and availability and scheduled me for a service window. I had to clarify multiple times that I did NOT want to commit to anything yet, as I was only looking for an estimate and didn't want to risk being charged. I was eventually told that a technician could come out and provide an estimate before any commitment to service or payment. The technician did arrive within the scheduled window, which I appreciated. However, things went downhill quickly. Instead of trying to open my garage door using the interior switch, he forcefully pushed the door open. As a result, my garage door is now completely stuck open when originally it was only about one-third open. This alone was extremely frustrating. From there, the interaction became very uncomfortable. I was at work and had arranged for my father to meet the technician, since I wasn't home. I made it clear that I was only looking for an estimate and was not prepared to make a same-day decision. Despite this, the technician repeatedly pressured me to decide immediately, saying he had other customers to get to and he cannot wait around. He also made comments that were very off-putting, such as saying my job was "too small" (under $300) for him to come back another day, and that the company would not return if I didn't agree to the service on the spot. This completely contradicted what I was told when I first called. At one point, when I asked reasonable questions about whether fixing just the pulley could lead to other issues, he became impatient and dismissive. He kept repeating that he "already gave you your two options, change all parts for $525 or just the pulley for $250" and "wouldn't know until he fixed it," even though I was simply trying to understand my options. He also said things like, "Did you look at our website? We have over 500 5-star reviews," which came across as dismissive rather than reassuring. To compare, I called another company later that same day and specifically asked if I could get an estimate and decide later. They had no issue with that and told me I could absolutely call back when I was ready. To be clear, the price quoted here was not bad. My issue is not with the cost but with the experience. The technician's attitude, the pressure to make an immediate decision, and the way my situation was handled turned what should have been a simple estimate into a very negative experience. I'm sharing this so other customers know what to expect. read more

Sam and the installers were great to work with. Highly recommend them for all overhead door jobs. We had a commerical roller door installed and they measured, gave an estimate and installed in under a week. Other companies we contacted were over 6 months out and cost more. We would use these guys again. read more

Overhead Garage Doors - Overhead Electronic Roller Door. - Garage Door Services Near Me - Philadelphia, Pennsylvania

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My garage door handle is fixed, they came out on time. When I first called I spoke with a female, who gave me a quote of $300 to replace my garage door handle and lock. However only the handle was replaced, he also added a handle at the bottom of the door (which i didn't ask for) and I was still charged the $300. So I'm a bit confused, the guy who did the service told the manager he did one thing, which I do not believe is true. Anyhow, the service guy also added $50 tip to my bill, I never said i wanted to tip him. I thought he was kidding. I said $300 right he said $350 with my tip of $50. I said yeah OK $300. But he added the \$50 in. (I am having that refunded.) I would watch these guys, I'm seeing mainly great reviews, but I will not use them again based on this experience. read more

The spring to my garage door snapped / broke Friday evening . I called Overhead Garage Doors Saturday at 2pm Mike came to the house in 10 minutes . The repair was completed at 2:45 Thank you Mike !!! read more

Omar came over wi a few hours after I called and got the job done, plus he fixed a few other things that he noticed were going to fail at some point. The price was reasonable and he was very professional. I definitely would call them again. read more

Fast, friendly and knowledgable. Response time was perfectly fast to fix a broken spring and stuck door. In the end we ended up going all the way for a brand new door & hardware which we are very happy with - it's working smoothly and much more quietly than our old one, it was installed quickly and cleanly, and they hauled away all of the old pieces. I would absolutely work with them again. Less than 48hrs from call to finished work (though they were there for the initial repair just hours after I first called). read more

Our garage door is an extremely heavy all wood door with windows. Had old style springs and lift motor which completely failed. Overhead Garage replaced with torsion springs and new lift motor. Job completed within two days of failure. Doors runs smoothly and quietly. Very satisfied with result and professional service. read more

I highly recommend this company. They did a great job, and came right out the following day to repair my door. I definitely will use them again in the future! read more

Was able to easily schedule an appt. Technician came out on time and prepared. Troubleshooted the problem and was able to fix my garage door issue in a professional manner. Recommend. read more