my watch was repaired in a timely manner, wasn't too expensive, service was great andread more

I have purchased a number of watches in a variety of price ranges as well as having a number of…read morecleaning/ repair services done on complicated time pieces on every occasion I have been treated with respect, with patients an understanding. Morris, Victor and Michael have always been very professional. The repairs have stood up very well on a very high-end piece, the turnaround time has been excellent. I have recommended Joseph Edwards to a number of friends and coworkers. They have come away with the same impression that I have. That is how I know they are the real deal because they are true professionals 100% of the time. Thanks guys will visit soon and thanks as always

Mikhail is a gem! Or the equivalent in the watch world. Batteries replaced, new strap fixed, and a…read morebit of knowledge transferred all while I wait and watch him work. Highly recommend!!

They advertise they offer the most for your luxury watches. I got offered between $2k-3k for a less…read morethen a year old Omega Planet Ocean GMT Oreo with box and papers in excellent condition. The pawnshops offer way more than this place trying to rip people off and low ball offers. They should be a pawnshop, insulting. Don't do business here. They will try to take advantage of you for their benefit. Go to watchfinder & co as they offered double of what this place tried to give me. Stay far far away!!!!

Kevin's repair counter is near the back of a shared retail space selling various knickknacks. He's…read morea quiet guy (unless you speak Korean) who will simply gesture for you to hand your watch over. He's knowledgeable, quick, and an incredible value. I've now brought in four high-end vintage watches to have Kevin resize and couldn't be more pleased! Since he's so inexpensive, I make sure to leave him a tip as many other reviewers have suggested.

Long service counter in the rear of a multivendor storefront. I have been there several times…read moreeither for watch batteries or straps. Inexpensive. You can be in and out in less than ten minutes. Large selection of vintage watches. Close to Penn Station.

My watch band broke at work today. The wristband spring broke so there was nothing connecting the…read morewristband to the watch anymore. I happened to be in Grand Central Terminal in Manhattan today, so I ran over to Grand Central Watch to get an estimate. I was really upset because my wife bought me this watch on vacation years ago, so there is a sentimental attachment to it. The owner saw that I was stressed out and she looked at it, turned around, fixed it in about a minute and handed the watch back to me. I was really nervous because I didn't know how much it was going to cost. I asked: "How much is the repair?" She replied, " There is no charge. Just leave me a review on Google." I couldn't believe it. I didn't know there was any place left on earth like that. How could I not leave a review after that? Five stars!!!!!!!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

Went in for a bracelet adjustment on my wife's watch. Staff was super friendly and attentive…read more The watch selection is over the top, awesome selections.

I had a pleasant experience purchasing a Cartier watch from this AD in Bryant Park. Though the guy…read moreat the door didn't acknowledge my presence while he did for others when I entered, Racha was very friendly and accommodating when I wanted to try on a couple of options I had in mind. The options are pretty limited but if you know what you want and you know it's in stock, the whole process is very easy and smooth. She offered me a glass of champagne along with a bottle of water and chocolates while we did all the registration, sizing, payments, etc. I was in and out of there in less than an hour and was satisfied with my purchase.

I had amulets made for my nieces and nephews so that they could pass them on to the following…read moregeneration --a family heirloom. The pieces created are beyond perfect--exactly what I hope generations will enjoy. The proprietors genuinely care about their product , and they created unique (literally only pieces in existence ) jewelry at a more than fair price. People travel from long distances to have Patch create jewelry for them and their selection ( if you do not want an original design) is superb. These are good and honest people who make a difference and I have gone to them for many decades.

Cliff and Karen helped shorten a dainty gold bracelet, they did a great job and even offered to…read moreshorten it further for free when it wasn't quite right the first time round!

DO NOT TRUST AY JEWELERY. I took two vintage rings to be resized - one came back with a missing…read morediamond and the other two he completely polished and took off all of the patina. Yes - he has a sign hanging in his shop that he is not responsible for missing diamonds, but an honest worker would tell me up front, instead of WAITING FOR ME TO NOTICE. Plus an experienced worker would have asked me if I wanted the patina taken off all of the rings. I had to go back a second day for him to fix everything, and even then, the whole experience left me with a horrible impression. I want to save anyone else who cares about their jewels from coming to this man!

[scam artists akai/ ay jewelry scam artists] do not spend a…read morepenny here they like to pretend they are traxx & sell people 10 karat gold as 14. as well as telling people they ran out of pieces that are exclusively made @ traxx and if you don't believe me look it up yourself trap lore ross on youtube i'd give you zero stars if i could still write this review

Needed some work with the ceramic bracelet, which was complicated by an issue with the…read moremanufacturer. Two other businesses were unable to work with this bracelet. Time Innovations did the work reliably and quickly. Daniel & Robin, thanks !

French rotisserie cafe.... One of the best gems in the whole desert... fair pricing in these days…read moresnd owner operated.. can't wait to go back and spread the word for this much deserved hard working establishment.... Cudos to them