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    Own It Fitness

    5.0 (1 review)
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    6 years ago

    Helpful 1
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    VASA Fitness

    VASA Fitness

    1.7
    (77 reviews)
    2.7 mi

    I've been going here for a few years, it's a great gym! I like small gym environments so this works…read moregreat for me :)

    ZERO STARS I need everyone that has or is thinking of a VASA gym membership to read this. Don't do…read moreit. I have been charged over $800 in personal training fees even though I will never use their training. I was told in November to not worry about it and it's been taking care of when i asked to no longer receive personal training as it was expensive and i was moving back to texas. what i was told was furthest from the truth as I was texted mid april saying I had 8 $60 dollar training that i had been charged for after my conversation in November being told I no longer need to worry. they asked if i am ever coming in to use the trainings I had unknowingly payed for...? I had said to cancel everything and refund the money to me since i won't be using these trainings and they had said they won't be able to do that. They still charged me for two more sessions after a call and email sent to their "support" saying i will not want any training and a refund. yall they will not listen to their customer and they do not care about you...they care about their money. I am a college student and have never had such little amount of money since attending college. please don't sign up as they will only wish to take your money as i have seen from my experience. Also, if you move in with your parents and give the real excuse of moving somewhere that there are none of their gyms near your new location then they will not work with you as they have said they need utility bills as a proof of move...I don't pay bills for utilities in my parents house. I have no idea how I am going to get this money back and it's been a discouraging and upsetting process and I only hope to protect others from joining this gym. JUST. DONT.

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    EōS Fitness

    EōS Fitness

    1.5
    (33 reviews)
    6.0 mi

    I use a fitness membership through my employer, Fitness Pass, which provides access to basic…read morememberships at a variety of gyms in the area. My experiences with other gyms, including Planet Fitness and VASA, were straightforward and seamless. Both had clear and convenient processes for enrolling through Fitness Pass. Unfortunately, my experience with the Orem EoS Fitness location was different. When I called to ask how to sign up using Fitness Pass, I was transferred to a membership representative who informed me that I would need to pay an additional $10 per month on top of what I already pay through Fitness Pass. When I asked for clarification, I was told this was essentially because the gym needed to make more than what Fitness Pass provides. This explanation did not seem appropriate or consistent with how the program is intended to work. To verify, I contacted Fitness Pass directly. They confirmed that I should not be charged any additional fee for a basic membership and even offered to join a three-way call with the gym to clarify the situation. However, when I called the gym back just minutes later, I was told that membership staff were suddenly unavailable for at least 30 minutes, despite having just spoken with them. I then contacted another EoS Fitness location in Springville and explained the exact same situation. Their staff immediately clarified that the Fitness Pass fully covers the basic membership and that no additional fee is required. I visited that location in person, received a tour, and completed my enrollment in about 20 minutes, without any extra charges. They also explained that the $10 fee mentioned by the other location applies only to a premium membership and is entirely optional. Due to the conflicting information and lack of transparency from this location, I will be going to the Springville location instead, even though it is farther away. Based on my experience, I would strongly recommend confirming all membership details carefully before signing up here.

    On May 7, 2026 I began a "free trial" membership with Eos Fitness. Their own website advertises it…read moreas "No credit cards. No commitments. No excuses!". I know that gyms like this are infamous for predatory practices around cancelations so I specifically asked the sales representative at the time what the process would be like to cancel and if there were any fees. I was explicitly told that cancelation can be done any time online and there is no cancelation fee. The sales representative took it upon himself to recite the basics of the Membership Agreement - likely as a tactic to get me to listen and talk to him rather than reading the agreement for myself. Even though I was explicitly told there was no fee to cancel, what he failed to mention was that cancelations require a 30-day written notice and that within those 30 days I will be charged nearly $100 for an annual fee and first month membership. This is incredibly predatory behavior. I even called the listed phone number, just to reach an answering machine. It instructed me to "press 2" for cancelation requests. When I pressed 2, the answering machine said nothing about cancelations - only about updating my billing method. I tried that and the only options it gave me were to add a new card or new bank account. No option to cancel. I went in-person to request to cancel and was told that nobody on-site would be able to help me cancel and that I had to do it online or over the phone. I called the business several times and was finally able to reach a representative who was just as unhelpful.

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    Own It Fitness - gyms - Updated July 2026

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