This review is from the perspective of a tenant…read more I rented through Baywood Capital for a couple of years. Working with Josh and his team has been nothing short of a pleasure. The way that they handle property management in the interest of the landlord and the renter is nothing short of an impressive juggling act. Quick to communicate, remediate any issue, as well as a pleasure to interact with -- I would without hesitation consider them and their team of consummate professionals for any of my future rental, or investment property management endeavors.

I trusted Josh and honestly was betrayed…read more He was the first property manager I've hired and he didn't manage. All he did was collect rent and via email communicate one lease extension and then they went month to month on two plus years. I don't believe he ever checked on the condition of my property or if the lease terms were being followed. I know of two flagrant violations 1) no animals and a cat lived there the entire term of the lease openly and 2) no smoking which is also a Belmont City Ordinance. I was told they are "good tenants" which they were from a bill collectors perspective, however, horrible from a property owners perspective as they lived hard and the wear and tear on the unit was unacceptable including pot smoke lingering and making the unit filthy. Then there was the cat leaving animal mess behind when they vacated. I learned there was a leak on October 12, 2024 not by a phone call or direct message but being included on an email chain with the tenants! How unprofessional and this violated the entire principle of a property manager only having contact with tenants and what he was paid to do. From the discovery of the first problem I am aware of Josh was absolutely no help. He didn't manage the situation. Instead it was on. On me to deal with and coordinate access with the tenants to first get a leak detector in. He didn't offer any help. Left me high and dry! When I went to meet the leak detector I was appalled at the condition of my condo that had been fully renovated prior to the tenants. It was grimy and there was cat stuff everywhere and the cat walked up to me even to be petted. I called Josh very upset especially about the cat as my main point was no animals and this was not a service animal. He said they have forfeited their deposit by having the cat. When the tenants vacated , after asking for one more day, which we declined as I had set up - not buy the property manager, but myself Service Master and my insurance adjuster to meet me to start to deal with the leak from upstairs (from different condo owner) and repairs. When he showed up he said it wasn't bad ... They turned off the water days before vacating and left feces and urine in toilets, food on kitchen sink, tons of stuff in the garage , the floors where sticky from a party , the hall bath covered in hair - not sure if human or cat, tacks and tape everywhere on the walls , the new kitchen counters stained .... A drawer with pot debris. While the Farmers adjusters and Service Master there never once did he say I will coordinate as it's my job as property manager. We did agree for his guy- also there to haul away abandoned items - which wasn't even thorough. I had to ask him to return to complete. Then no phone call he emails me he is firing me. A blessing. But very unprofessional. Then he sent me my accounting the first of the year via email without salutation or closing with one word "okay"? In pulling together paperwork for insurance I realized I didn't have a copy of the one lease renewal. I emailed Josh for it ... waited 5 days later forwarded email to him with bookkeeper and maintenance guy with "second request" to finally receive. In interviewing and hiring a new property manager I realized I was not provided any service. I SHOULD RECEIVED A REFUND ACTUALLY!!! There should have been physical check ins on the property and its condition. The notification of a leak - major problem that took 5 months to remediate and repair - should have been handled by him as that is what his fee was for. After the tenants moved out he changed his tune on the deposit. He was advocating for them after telling me it was forfeited due to the cat - not to mention property condition from their hard aggressive living- that most of it needed to be returned. He kept saying the condition wasn't that bad. He was not advocating for my property but only the tenants. Swept under the rug the excessive wear and tear , damage , pot smoking and cat living there. Ironically one of those tenants now manages an apartment building. I'm sure her employer would find interesting photos of how my property was vacated.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Well, Yelp and Google said office hours were until 9pm and 11pm respectively. I called at 8pm today…read moreand picked the menu option #1 for first time property management because we're looking to rent out our house. Someone (don't want to name names coz I don't want to ding them personally) promptly answered the call and I excitedly explained how I'm looking to rent out our house - the person on the other end said, "it's close to 8pm on a weekday, I'm with my family, let's schedule another time... it's the nature of my job to answer the call so I did". I 100% respect a person's family time but either fix the listed hours on review sites or send me to voicemail or lastly teach politeness to your employees, otherwise it leaves a sour taste in your mouth, doesn't it? I'm unfortunately compelled to not come back to you for property managing my home ever.

We had a change in our family situation and needed to quickly move out of the home we own into a…read morebigger rental. After move-in, we were a big stuck on what to do and how to get our home rented out. We connected with RentWise and they put us at ease. Everything moved so fast, from the moment we got off the call, things just started happened, photographers showed up and took professional pictures (after we had the place cleaned) and made a map layout of the property (got the files the that same evening). By the next morning, our home was already listed and advertised (i think it was 22 outlets that RentWise marketed the home to). Within 48 hours we had ~30 contacts. RentWise showed the home to 5 lovely couples/families that weekend and 3 qualified applicants for us to chose from a couple days after. All-in all, the process took a little over a week. I cannot believe how fast we got qualified applicants and a lease executed. They are worth every penny (it probably would've taken me a month) not to mention they got us 10% more than the top end of my expectation. My first experience with RentWise, will update the review if anything changes during the length of the relationship. Thank you again RentWise!

Rockaway Residential Management has been great to work with. They are responsive, professional, and…read morereally take care of both the properties and the residents. Any maintenance requests I've had were handled quickly, and communication has always been clear and reliable. It's refreshing to deal with a management company that's organized and truly cares about providing a positive living experience.

Kristine Abbey and her team at Rockaway Residential Management were truly a lifesaver for our…read morefamily. When our mother moved into a care home, my siblings and I were suddenly responsible for managing her rental property--and we had no idea where to begin. Thankfully, Kristine stepped in and took care of everything, giving us complete peace of mind. Any issues that came up were handled promptly and professionally. From advertising the property and thoroughly screening tenants to conducting annual inspections and keeping everything in top shape, Rockaway covered every detail we wouldn't have known how to manage on our own. Most importantly, their expert, compassionate management allowed us to focus on what mattered most: caring for our mom. The stress of handling a rental property disappeared once Rockaway was involved. We're so grateful for their guidance, reliability, and support during a stressful time. I truly can't recommend them highly enough.

As a landlord, Advent made renting out our small home in Albany very easy. They took care of…read moreeverything, and were diligent about getting approval for maintenance updates and when it came time to accept an applicant. They also were quite thorough about getting good-quality applicants through listing sites and basing the proposed rent off of a good set of comps relevant to the specific neighborhood we were in.

My husband and I just recently worked with Advent Properties to move into our beautiful new…read moretownhouse in Livermore. After months of searching for the perfect place with enough space to start our growing family, we found a property that we thought was simply too good to be true! Working with Trimaine was an absolute breeze. He had answers to all of our questions, accommodated a safe tour experience for us (with a little one on the way we wanted to make sure we were extra careful due to the pandemic), and was excellent at handling all communication and negotiation between ourselves and the owner. He was definitely our biggest cheerleader throughout the entire process and we cannot thank him enough for getting us into the space of our dreams! We truly couldn't be happier with our experience and highly recommend working with Advent Properties to anyone who is looking to find their next place.

We would like to share our experience working with Amy over the past several years as we bought and…read moresold homes in the Bay Area. Amy is very knowledge of the Bay area real estate market and dedicated to her clients. For our last sale, despite the recent slowdown in the housing market,  Amy negotiated the good price for us.  Throughout each transaction, Amy kept us informed every step of the way, making sure we understood all aspects of the process. Her responsiveness made us feel truly cared for, as she was always easy to reach and ready to answer our questions. We truly appreciated Amy's commitment and proactive approach, which went above and beyond our expectations. We highly recommend Amy to anyone looking to buy or sell a home in the Bay Area.

Amy Kong sold us our house in 2003. We decided to call her again because of the positive experience…read morewe had 21 years ago. Unfortunately, having Amy Kong sell our house this time around was not positive. She did notice that we made substantial improvements to the house by turning a basement room into a full in law unit but did not list it as such , or recommend what we could do so it could be listed as a separate rentable unit. Other things that were not professional were, asking why we wanted multiple bids, asking if we would consider selling the house to her investor friends and not listing it. She was also a Dual Realtor, so she represented us the seller and the buyers as well.

Chuck was AMAZING to work with. He was responsive, kind, funny (!) and was very clear about the…read morerental process every step of the way. He was highly communicative and made a stressful process incredibly smooth.

After a frustrating experience with our previous property manager, we were in urgent need of…read moresomeone reliable and professional. We interviewed several options and ultimately chose Chuck Liu from SFHM--and we're so glad we did. Chuck immediately stood out for his responsiveness, professionalism, and deep familiarity with our San Francisco neighborhood. His fees are reasonable, and the level of service we've received in return has exceeded expectations. When he stepped in, there were several unresolved issues left by our last manager. Chuck handled them quickly and thoroughly while keeping both us and our tenants informed. He built rapport with our tenants from the start, even introducing himself in person, which helped smooth the transition. Over the past year, Chuck has continued to manage the property with care. He strikes the perfect balance between independent problem-solving and keeping us in the loop, which we really appreciate. Chuck was transparent from the beginning and provided clear information about his services and contract terms--something that gave us confidence before we even signed on. If you're seeking a property manager who is proactive, trustworthy, and tenant-focused, we wholeheartedly recommend Chuck Liu and SFHM.

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Zack Wooster has done an outstanding job renting out my properties. From day one, he's been…read moreprofessional, responsive, and easy to work with. Communication is always timely, and I never feel out of the loop. The systems he uses make everything seamless--rent payments, direct deposit, tax reporting--it's all handled with zero hassle on my end. It's clear he values both efficiency and transparency. What I really appreciate is how Zack takes a strategic approach. He helped me price and position my rentals to attract the right tenants and maximize long-term value. His 20+ years of experience in San Mateo County really shows. There's also 24/7 support in place for any urgent maintenance needs, which has kept things running smoothly for both me and my tenants. If you're a landlord looking for someone you can actually trust to handle your properties like a pro, Zack's the one.

I own a condo in SSF. A family medical situation came up and I needed to move back to South Africa…read morefor a couple years. To support the mortgage payment I needed to rent my condo out so I started looking for a management firm to help. AGH was a nearby one that I found online that seemed to do what I needed. Their website looked professional. So far so good. Then they never responded to my call for help... On 5/5 I emailed their main company mailbox (info@) about my situation and never heard back On 5/14 I emailed one of their realtors (suzanne@) thinking she could direct me to the right person instead On 5/18 I followed up with the realtor (suzanne@) again to see if she missed my email. She never replied Because of my work it's hard for me to use the phone during AGH's business hours, but I also tried calling them twice and nobody picked up Thank God I was also reaching out to a few other property managers, and found one in time who is now helping me take care of the condo. I was able to leave the Bay Area with a peace of mind. A whole month later I still don't see no reply from AGH so I thought they are out of business. Then I see here on Yelp some recent comments saying that Suzanne is always responsive. Guess these people just ignored me, then. Thanks a lot. I don't understand how a company just completely ignores a potential customer offering to pay them to do stuff. It adds salt to the wound that they do this while being nice to other people.

See all the broken stuff from 5 years ago in the other posts? Still looks the same. AGH was…read moreincompetent 5 years ago, still are. An absolute joke of a management company, just renting temporarily here thank god. Good luck to those who own units here or are looking to buy! Restaurants leave giant trash cans in front of garage entrance on the daily, USPS doesn't deliver packages due to theft (AGH fault 100% to be clear, USPS you're doing great). This random dude smokes a cig starting the hallway one fire door in. Smoke alarms were going off after midnight and before 6am, even happened on Christmas. Oh ya i've only been here for a few months so far. Might pay rent on an empty unit if that's what it takes to get out of this place. Do not rent here, but especially DONT BUY HERE YOURE BUYING A HEADACHE.

I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

Terrible, Cindy was so rude and passive aggressive didn't even bother using their service. Go…read moresomewhere else! More like passive aggressive!