If I could leave a negative star, I would. Eleven years ago when Ron owned the business, my father…read morewas impressed by the way Nest Property reassured him that his property would be professionally and responsibly cared for. After Anna Estevez took over, the management of the property went down hill.
This has taken me five months to write this review, and I would have written a worse review than the one I am writing now. I am also deciding whether to take legal action.
The same family (or shall I say FAMILIES) rented our family home for 11 years. Throughout the time that they lived there, they would call Ron, and then later Anna, when something was broken, and my father would always give the okay. He kept in contact with Anna asking if yearly inspections were made, and she said they were. When my father passed away in 2023, I, as the executor, took the place of my father, and Anna dealt directly with me. I always responded quickly and paid for whatever repairs they needed. (heater, new tile floor, etc.)
In the initial contract, there was a stipulation not to have multi families and pets in the home. If the yearly inspection was done, this would have been discovered by the Nest Property staff.
After my father passed away, I had to have the property appraised. It was not my intention to sell the property, and we were going to keep renting the property. When I arrived with the appraiser, I could smell a strong odor of a dog. (and I saw a "pooper scooper" and dog feces in the back yard) I inquired about having a pet, and the tenant said no.
Fast forward to late May 2025 when I had to prepare the home to be sold. I called Anna, and I told her the 90-day move out notice would commence on June 1, 2025. A few days later, Anna called me and said that the tenants would be moving out by June 1, 2025. Very suspicious! Could the residents be family members? How could they move in five days?
When I went to do the walk through, I was completely aghast as to the condition the property was left. First of all, Anna told me she told the tenants to clean the house. THEY DID NOT. There were numerous items left in the front and back yard, screws in the fireplace, broken bathroom light fixtures, non-functioning oven hood, malfunctioning toilets, damaged shower faucet, holes in the family room wall, non-functional kitchen light fixture, locks on all three bedroom door knobs (not there before), a cracked mirrored closet door, unsanitary bathrooms, a roll of carpet left, completely filthy carpet (black), black walls, lattice fencing in the backyard (to keep the dog out), a HORRIBLE dog smell odor, and the most important was the tenant signatures were MISSING on the "move-out" checklist. I actually demanded another walk through, as the first checklist did not indicate an odor of dog stench, and some of the above were not noted. I believe the assistant's name is Maria, and for the life of me, I don't know how she did not smell the dog. She finally admitted to it when we walked downstairs. (The floor repair person, realtor and contractor nearly threw up upon smelling the odor!)
I talked to Anna on the phone and expressed my disappointment in the manner my father's property was managed by her company. I followed up my phone conversation by email on June 17, 2025, documenting everything, and I have yet to hear from her.
The amount of money to get the house back into shape was at least three times the amount of the cleaning deposit.
We honored our responsibilities during the lease period. (May I add we never raised their rent in 11 years!) Unfortunately, the same level of professionalism was not reciprocated when it came to protecting the value and condition of the property.
To sum it up, if you want to be lied to, have your property not managed, and then spend THOUSANDS of dollars to get it back in shape, hire Anna and Nest Property.
Otherwise, find a reputable company! I'll be happy to share more if you'd like!
