Cam Li from CPM was exceptionally hardworking and committed to managing our property, especially…read morewhen it came to tenant issues. He responded immediately to us, even on the weekends, to make sure that these issues were resolved. He immediately handled the recent issue that happened in my property.

This place is a total scam. I lived in a home for 3.5 years and took very well care of it. I…read morecontacted Matthew and asked if they have a specific cleaner that they like to hire and he said just check Yelp. I was asking because I wanted the house to be cleaned out correctly. I ended up hiring a cleaner and sent her the list of items that Matthew told me to clean and she did so diligently. Matthew then told me that he was charging me $400 for a cleaning fee because the oven wasn't cleaned. I'm not sure if they expected me to buy a new oven but after 3.5 years of using an oven, some of the burnt areas will not look brand new. At this point I already paid my cleaner $200 and paying $600 to clean the kitchen and bathroom of a house is ridiculous to me and it feels like he purposely didn't give me a recommendation because he wanted to charge me the $400. He sent me photos of little dust particles and the "dirty" oven and said he will be taking out $400 from my security deposit. I pleaded with him to let me into the unit to finish up and he refused. I contacted someone else from the office and he said he will talk to Matthew and guess what he responded with? That he will be deducting another $100 for the overflow of trash next to the bins we put out. I went back the next day and it was still there and it happened to be trash day so that means he collected $100 and didn't clean up extra bags. We had already called for bulk items recycling twice so it was not a lot of stuff. I agree that the house should be cleaned out but it would've been nice to be able to go back to clean the stuff that he told me to clean AFTER my cleaning lady came by. Whenever something was broken, they would only give availability during the week from 9-5pm making it impossible to have someone come over since I was at work. And when they did, it was always a cover up with a splash of paint or mismatched parts. Another time Matthew contacted me saying he never got my rent check and that I had to come in immediately to drop off another one. I left work early and took an Uber from downtown to give him another check and then a few days later he tells me that he found my check and he'll just use it for next month's rent. When I asked him where he had found it, he replied that it was in their mailbox. Where all the rent checks are supposed to be delivered to. I spent so many hours trying to resolve the issue of him taking $500 from my security deposit after I spent $200 on cleaning and he was not only rude, he continued to make things worse by adding another charge. We are in a pandemic and we're all struggling to stay afloat and he does some shady sh*t like this.

The entire team at Trifecta Association Management is a pleasure to work with. They lead with…read morekindness and that can be rare in this industry. They look out for their homeowners, board members, business partners and everyone that surrounds them. In addition, they have years of experience, knowledge and are incredibly organized and responsive. I really appreciate the opportunity to work with each of them!

My HOA board experience goes back 10 years, and I am currently board president for a 174 single…read morefamily home community on the peninsula. Over a 7-year period with our previous HOA management company, we saw 7 different community managers. Most of them IMO were sub-par. However, I can say unequivocally that our experience with Trifecta Assocation Management since last year has been very satisfying. Why have things turned around? Simple. We now have a great community manager. If an HOA can team up with an effective and competent community manager, things will run smoothly. Our HOA hit the Lotto when we hired Maj, our current community manager, and I expect the relationship will only improve over time. She's a great community manager, and an even better person. Trifecta's principals... Sabrina, Helen and Maj... pride themselves on offering personalized boutique management services... and they deliver. No two HOAs are exactly the same, and Trifecta's management team understands the specific needs of their individual HOAs. That allows them the develop the best services possible in meeting their homeowners' needs. Sabrina, Helen and Maj really strive to create a partnership with their HOAs, and they're making that philosophy work. While issues like the 3P bugaboo for HOA boards... painting, parking, and pets... can really challenge community managers trying to resolve items that don't comply with an HOA's governing documents, I have personally observed Maj deftly, swiftly and respectfully work with disgruntled and antagonistic homeowners. That makes the board's job a lot easier. Who are we kidding? There will be hiccups and sometimes pitfalls that stand in the way of any board trying its best to serve its larger HOA community, but with the right community manager, things should work out for what's best for the membership. For us, that community manager is Maj. During the past couple of months, she has been spearheading the effort to make positives changes with regard to our rental policies and accounting system... and at the same time fielding questions from owners asking why they have to paint their home or repair a fence. Maj delivers and that makes our board's job a lot easier.

Working with Rachel Ni was such a wonderful experience. From the start, her deep knowledge of real…read moreestate and her great communication with other agents really stood out. She has an amazing ability to see what's coming next in the market and plans the right strategy accordingly. And Thanks to her smart approach and strong negotiation skills, we won a bidding war and bought our dream home. Now we have our big backyard where our puppies can run and play. We truly recommend Rachel Ni to anyone looking for a knowledgeable, caring, and proactive realtor who knows how to make things happen

I cannot recommend Rachel Ni highly enough. From the very beginning, Rachel took the time to truly…read moreunderstand what I was looking for, and it was clear she was committed to finding the right fit rather than just making a sale. She consistently went the extra mile, surfacing options that aligned with my needs and showing incredible patience throughout the search. When it came time to put in an offer, Rachel's expertise really shone. She provided excellent, level-headed advice and guided me through the process with a level of professionalism that made me feel completely confident. At the end of it all I ended up in the perfect place, within my budget. If you're looking for a realtor who is proactive, insightful, and genuinely dedicated to her clients, this is your realtor.

The management and the staff have been excellent to work with. They are able to answer any…read morequestions I had in a very timely manner. Thank you Joseph and team!

The management and the staff at Woodlake Anchor Property Management are exemplary professionals in…read morelistening to their customer concerns about rental, ownership, maintenance and about real-estate items. I thank them all, for their complete focus to help their clients with clear communications and transparent transactions. May their tribe increase in this real estate world. Wishing them all a very bright, colorful and most peaceful holidays-2025. Thank you Folks!!

Julie Flouty is an amazing real estate agent and I recommend her without hesitation. With her help,…read morewe went from just starting our search to closing on an amazing home in just six weeks! Julie demonstrated several outstanding strengths during our time working with her: #1 - In-depth knowledge of the market. Julie was very on top of the housing market in San Mateo County, constructing and updating a portfolio of homes for us to look at as she learned our taste and needs. She was able to provide knowledge of homes that would be listed soon, and was able to steer us towards desirable neighborhoods and away from houses that would have problems. Julie's knowledge granted us an information advantage, and helped to ensure that we were able to find and quickly close on the house that we desired. #2 - Connections to Agents, Brokers, and other useful contacts. Julie is well connected throughout San Mateo County, and through her network was able to get us access to tour houses outside of the normal open house hours. She also has a collection of some of the best mortgage brokers in the area, and we were able to swiftly close on our home without any issue at all. Finally, she has a strong network of skilled contractors, which has been immediately helpful as we seek to make repairs and upgrades to the house. I'm a very busy person, and dreaded having to discover all of this myself. Having Julie's connections has saved me time and money where they have mattered the most. #3 - Care for us as buyers and people. Julie showed tremendous care for us as buyers and people, seeking to understanding our hopes and dreams in order to land us in a home we would love. I came to trust her throughout the process, and knew that she always had our best interests at heart. To give a specific example- it had been 15 years since I last negotiated a house purchase and I was unsure of how to think through the strategy of making offers. Julie guided us through the purchasing process and gave us sound advice while we were negotiating, allowing us to successfully close on the deal in the face of other buyers. Without Julie, I don't think we'd have landed the house! I wholeheartedly recommend Julie Flouty as a real estate agent, and would work with her again in a heartbeat. Her knowledge, connections, and care exceed the other agents I've worked with in the past, and directly resulted in us purchasing a home that we simply love. Thank you so much, Julie!

Julie was instrumental in supporting me with the successful purchase of my new home. Her extensive…read morelocal network, industry experience and practical guidance made the process so easy and she went above and beyond to understand what I needed and plug that before I had even asked the questions! She was available, communicative and all round just really easy to work with. We managed to go from viewing the property to closing in under 30 days and she made it look so easy. Thank you Julie!

The agents at Atlas Group have been extremely responsive and great to work with. The 480 Potrero…read moreapartments have been a great place to live at.

We rented an apartment at 480 Potrero as our first place in SF and loved the convenient location…read more Management was always responsive and communicative, and kept us informed about any building-related issues or maintenance.

We rented our place through Boardwalk Investments. Since the beginning of our tenancy, Marilyn's…read moreTeam has been responsive and friendly. We had a smooth application process and they were attentive, kind, and accommodating. Repair responses have been fast and quickly resolved. Their web portal works wonderfully for tenant/management communication, and for rent payments. We absolutely recommend Boardwalk Investments to anyone looking for a place to make their home!

I'm a tenant. Most of their workers seem to be Brazilians. They are fine for basic maintenance, but…read morehonestly seem to do a bad job on most things. For example, one of their workers let a stranger into our builder who attempted to break into apartments. As a second and worse example, they removed peeling lead paint in an improper way that created a hazard in my bathroom. They didn't attempt to use lead certified contractors, and their own worker was inhaling lead dust. I ended up having to get DBI involved to get them to do their work properly. Even the owner of my place doesn't think they do a good job. Most property managers are crap, and I think that's true here. Marilyn might be nice, but the people who operate the business are not competent.

We are very happy with our decision to move into this apartment. From the beginning, Karen and…read morestaff have been extremely helpful, friendly, and accommodating, making the move-in process smooth and stress-free. When we arrived, the apartment was exceptionally clean and well-prepared. It was equipped with the essential amenities needed for comfortable daily living. Having an in-unit washer and dryer is a wonderful bonus and adds great convenience. We also appreciate how safe, quiet, and peaceful the community feels. The property is well-maintained, and it is clear that management takes pride in keeping the apartment and surrounding areas in excellent condition. Overall, our experience has been very positive, and we are grateful to have found such a comfortable and welcoming place to call home. We would gladly recommend this apartment community to others.

I lived in this apartment for 10 years, so I know all the pros and cons…read more Pros: - Close to BART station - Some updated appliances - Some friendly staff, maintenance staff and hard working cleaning staff On premises Amazon locker inside the garage gates Cons: - BART trains are loud at night - Fire alarms go off often and fire trucks come even in the middle of the night - Trash bins are always full and overflowing. Residents tend to not throw away their garbage properly and leave it sitting inside the room with the garbage chutes. - Cigarette smoke smell comes into the apartment from somewhere with residents smoke -Takes a long time for hot water to come out - Elevators break down often, and it can take a long time to get them fixed. - Parking fee is extra (2 car tandem is about $150) - Other than gas and electric, have to pay most utilities shared (in the neighborhood of $150 so it depends on your neighbors' usage more than your own) - The last couple years the rent increases have been at the maximum allowed by the county - Get a lot of pigeons that end up on the balcony and poop there - A lot of ants, flies and roaches without any obvious pest control We finally moved out because rent increased to the point where it didn't make any sense to stay compared to buying a house, which we were finally able to do recently. Toward the end, the laundry machine's pipe apparently clogged up. It sounded like they wanted to open up the wall to get access to it, but since we were so close to moving out we used our new house's washer to do our clothes. This kind of problem happened once before also the apartment above us. The laundry machine flooded and we had to run the dehumidifier for 3 days. Things like window screens, blinds, etc. seemed to break or fall out fairly easily. That being said, because those aren't major issues, we didn't want to bother the maintenance staff to fix. They charged us for that when we moved out, even though they probably would have replaced it for free if we had reported it while we lived there. Above all else, they charged us for pest removal for a dishwasher we never used that was installed 11 months ago after they completed a renovation that we accommodated, and effectively forced us to do, threatening higher rent if we didn't allow it. During that they completely opened up the wall and the counter between the kitchen and living room, which feels like where they may have come from. There were also ants a lot and flies as well. When we gave notice that we were moving out, we were asked to choose a time for a pre move out walkthrough, which we requested a Tuesday about two weeks out, thinking that it might be easier to figure out what we would need to remedy once some of our stuff moved out. They basically wanted to do it about 5 days after we gave notice, the Tuesday before we wanted. We had very little moved out, and they seemed to concentrate on the carpet and a few other incidental things. We went to the office to talk to them about it, but they didn't want to change the date of the pre move out inspection. Since we left, we've tried contacting the office, "Equity Residential", where it seems to ring and the last two times we called, disconnected after ringing a couple times. We've also tried contacting one of their prior resident relations offices, left a voicemail with no call back. Also we emailed the office person "Amber" but she e-mailed us back saying she couldn't open the e-mail and just mentioning the balance we owe. It seems like it's easier to ignore us, because trying to withhold payment will do way more damage to us than any argument that we could make. It's been hard to get a hold of a person to talk one on one with, which feels irresponsible. We lived there for ten years, and would hope we could get a little more respect and consideration than that, rather than being just another transaction for them.