Thanks to "full circle" inspections not being done, I have to get expensive repairs, instead of cheap prevention. The parts department are cool, though. read more

We have purchased two brand new vehicles from Oxnard Mazda in the last 3 years. When we decided to purchase our second new vehicle in December 2023, it was a no brainer for us to use Oxnard Mazda because we had gotten such great service previously and had a family member who had just purchased with a good experience. We soon found out they were under new ownership but the salesman, Cesar, seemed really nice and willing to help. He even offered a $100 referral check to a family member who referred us back after having a pleasant experience themselves. Now, we didn't ask for the referral bonus, it was offered. We verified multiple times that day and we were told that it was already in the paperwork, and our family member would need to return in 15 days to receive the check. Cool. Well, when we went to the financing department shortly after, we found out our military discount was never added to our purchase, and we spoke about it several times with Cesar! The finance manager did a great job making sure to change the paperwork and get us the discount. He was truly amazing. However, the problems didn't stop there. Caesar had also promised to obtain weather mats for our new car, but upon making the sale, did not follow through. Time passed and our family member was unable to obtain the bonus. They went back repeatedly trying to figure everything out. 3 months later, someone finally gave them a little gas and called it quits. My issue is with the sales staff only. Clearly they say anything to make a sale, and honestly didn't have to do that with us. Does it just come natural to lie to customers? Three strikes for the sales team at Oxnard Mazda! 1. A failed promise to give a bonus, 2. A failed promise for a military discount, and 3. A failed promise for floor mats. It seems simple doesn't it? But it really makes you see what kind of people you are dealing with. I was willing to let the other stuff go, but after seeing how insane the situation got for a $100 bonus on a $45,000 purchase, I couldn't remain silent. read more

Did not end up buying from them because I am based in Los Angeles(ended up buying the same car locally for a little more money to save the commute to Oxnard) but still felt the need to leave this positive review. Salesperson Ivan was an pleasure to do business with virtually and the entire team was very responsive. They presented me with the ABSOLUTE best deal on a lease for a CX5 Grand Touring in all of Southern California and felt incredibly transparent(I am naturally cynical about car buying/leasing). . I would always consider Oxnard Mazda when making your purchase and I always will in the future. read more

Sebastian, Was very helpful and extremely knowledgeable and help me find the perfect fit car. This mazda dealership is the best! read more

We just purchased a 2022 Mazda CX5 Premium trim from family owned Oxnard Mazda and couldn't have wished for a better buying experience. Martin our sales person and Josh the owner made our purchase way less stressful than we ever could have expected. They responded to our calls and e-mails in a timely manner. We never felt pressure to buy or add on options/accessories we didn't need just to increase the price. The initial offer was very fair and there was no haggling back and forth making it easy to accept. Martin was very knowledgeable of the car's features/options and very patient in showing and explaining them to us both during the initial visit and when we took delivery. Martin also took time to help set up the Mazda app on our iPhone which was very helpful. The buying experience was made very efficient and pleasant. All of the closing forms were sent to us Fed Ex along with a return Fed Ex envelope eliminating traveling back and forth. I would highly recommend Oxnard Mazda. This will most likely be our last car purchase but if the need should arise we will not hesitate to return to Oxnard Mazda. Give them a try, you will not be disappointed. They really do appreciate your business and very easy to work with. read more

After a horrible experience at Honda dealership (terrible customer service),we decided to go across the street to Mazda and check out their cars . We were immediately greeted by Ivan who was extremely helpful. He wasn't pushy at all and really listened to our needs. We were there to buy our daughter her first car. He even offered to let us keep the car overnight to test drive it for 24 hours. Ivan was knowledgeable about every model of Mazda cars and we ended up buying her a car before leaving the showroom! The next day they had the car delivered in the color our daughter wanted! Will be a repeat customer for sure! One other note, we were going to check out Subaru cars as well, but didn't feel the need after dealing with Ivan at Mazda and the owner of the dealership afterwards. The owner was also very nice and threw in a free first service. Love this Mazda dealership and the people there! read more

I had a really great experience at Oxnard Mazda with Nael, Ari, Josh, and Kenneth. Very helpful and honest gentlemen. They gave me the best rate on top of customer experience. I would recommend this dealership if you are a little on the fence about dealing with car dealerships. They aren't pushy at all and will give you firm prices before even running your credit. Thank you Oxnard Mazda! read more

Bought a new car from Oxnard Mazda this weekend. Dealt with Max for the purchase. Nice salesman to deal with. Not pushy,polite, Informative, and eager to help. The whole experience was refreshing. The new owners are pleasant and down to earth. My wife and I were very pleased with the whole experience. Tim and Janet Cusack read more

My wife and I went to Oxnard Mazda yesterday to inquire about ending a lease from a different dealership and upgrading to a newer model that they had in stock. Ivan was super friendly and accommodating out the gate, he brought a table outside for us as we have a newborn baby and wanted fresh air due to covid. He answered all of our questions and went out of his way to help us into the car and model we wanted. Josh the owner was rad as well! He was very personal and made it a point to earn our business and get us the best deal he could. Oxnard Mazda truly listened to our budget needs and our wants in the vehicle and MADE IT HAPPEN! We left same day with a brand new 2021 cx5 touring and couldn't be happier. Highly recommend these guys to anybody looking for a new car and a great experience while getting one. read more

They did routine maintenance to my car. I take excellent care of my car so when I get it back I realized it was washed when I did not ask for a wash, neither was i asked. My car clearly has a sign on the windshield saying DO NOT WASH. So if you want extra things being done to your car without being asked, & your boundaries ignored- then feel free to go here. I will gladly drive the extra 30 minutes to Westlake Mazda. Ps-they do NOT patch tires here! read more

Great dealership. I've yet to have the pleasure of buying from them, but their service department is amazing. From the top down. The manager is informative and accommodating and the service writers are great at communication. I've taken both my Mazda's there for service and warranty work and have only had great experiences! read more

OMG!! Horrible!! BBB Follow up soon! I just moved from Denton TX and soooo happy to find a couple that was also from Denton and found out they are NEW owners of a dealership... I bought my car today and drove off the lot sooo happy and right away received a flat tire from a nail. Literally drove back to ask what they can do but the manager claimed that there we no service on the weekends and he couldn't help ... I asked the Owner (Josh Purser) for a rental until Monday and he asked "what can you do for me?"!!!!!!! Disgusting!!!!!!! STAY AWAY FROM THIS PLACE!!!!!!!! read more

unbelievably rude and uneducated manager "johnathan" "assisted" us at this branch. he had to repetitively ask for information from his subordinate and then WALKED OFF off when we asked for a fair price. we won't be going back. read more

I purchased a car from George and it was a seamless process! I was looking at my local dealership in Thousand Oaks and they couldn't beat the offer that Oxnard Mazda gave me, I highly recommend!! read more

Buyer beware if I could give less than a one star I would. The car that my daughter bought was a 2020 Mazda CX five. When we got home we noticed a dent on the top of the car roof. I called the dealership, they said " Well you should've seen it to begin with, so too bad basically" I said she paid for this car with her own money. You could've pointed out the dent on the top of the car. They basically laughed at me. I asked if they could fix it. I will call you back every time I called they said they'd call me back. Both managers said this, then I talked to the district sales manager and he was sure he was going to call me back, he never called me back. I made a total of 10 phone calls and all I got was the runaround and no one ever called me back. When we bought the car, the salesman knew nothing about the car, he couldn't explain to me, any of the options. I would never ever recommend this dealership to anyone. In fact, I bought a brand new Mazda myself two months later, and went to Westlake, which I do recommend. All they wanted from this place is your money, they will give you no service. They don't know anything about the cars and they are horrible. I don't know how they're still in business. read more

It was my second time being helped by Dorian. He is such an amazing guy. Great customer service and very respectful. This kind of service makes me want to keep driving Mazda!!! Thank you!! read more

We leased a 2021 Cx-5 a couple of weeks ago and we are very happy with our interactions with the dealership as well as with the our new car! Our salesman Nael was super helpful and so was the owner Josh. We felt very taken care of here. Everybody was so kind. The only reason I took 1 star away was due to having to wait for the vehicle to be shipped and a few more details given to us during the shipping wait would have been a little more helpful considering I'm a detail oriented person. In the end, we did end up receiving them though so that was nice. We look forward to all future dealings with Oxnard Mazda and would recommend them to anyone looking for a great car at a good price! read more

I just purchased a Cx-5 from this dealership. I'm so blessed by all the staff that we came in contact with. Thank you Josh and Sébastien for all your exceptional customer service from start to finish. Thank you for making the buying experience a easy one! If your shopping for a new car look no further. This guys will take care of you! THANK YOU AGAIN. GOD BLESS! read more

I went in to have my windshield diagnosed because I thought it was rattling and there was a whistling noise every time I drove over 50 mph. Troy and Robert were both super helpful. They realized it was coming from one of my roof rails because it was a little loose. They tightened it up and covered where the air that was coming in creating the whistle! Robert drove with us on the freeway to make sure the noise was gone and offered a couple options if it came back. He even washed my car for me! I left the dealership feeling good about the service! read more

Tim at Oxnard Mazda helped me purchase my 2023 CX-30 2.5 Turbo premium plus. He and Oxnard Mazda were surprisingly pleasant to deal with compared to a particular Mazda dealer located in Westlake. Thank you Tim and thank you Oxnard Mazda!!! read more

We had a very pleasant experience today dealing with George our salesman and Josh our finance guy. This dealership is relatively new to Oxnard and they are such a welcome addition!!! They are cool, chill, relaxed and great to work with!!! I highly recommend coming to Oxnard Mazda if you are in the market for new or used vehicle!!! Thanks for all your time and effort George and Josh!!!! read more

At 72 I'm not new to the car buying experience. It's right up there with paying taxes or having a root canal. You need to enter the showroom ready to do battle, negotiating is always ruthless and sometime you just walk away. However my most recent experience with Oxnard Mazda was quite the opposite. It's the first time in my life I felt a dealer actually subscribed to "Customer Centric Service". Customer centric approach theorizes customer first as their mission statement. This philosophy of shared values followed through to every one that I engaged with from the deal, to paper work, delivery, and yes even purchasing accessories in the parts department. It soon became apparent that my satisfaction was paramount at Oxnard Mazda. I love the brand now I also love my local dealer, how refreshing. The numeric rating does not fully reflect my total satisfaction with this transaction. Terry Hinckley 12/16/21 read more

Oxnard Mazda - MX30 electric - Car Dealers Near Me - Oxnard, California

After searching weeks for a specific car, we finally found it listed with Oxnard Mazda. I was contacted by George, who immediately made plans for us to drive up from LA to see the car. We ended up leaving with our dream car that same day. George helped us through each step of the application process and everyone there had such a great energy like they were truly excited for us to be getting a new car. Not just because it was a sale for them; it really felt like they were excited on our behalf. The owner, Josh, was really cool and easy to talk to and he managed to negotiate with the bank on our behalf to get us a lower interest rate despite our not so great credit scores. This place is family owned, and you can tell because they make you feel like part of the family. All in all, a great experience! read more

Very professional, clean dealership, as they should be. So why the 2 stars? For starters, I pretty much only go to a dealership to get oem parts, I definitely don't like anyone touching my cars for maintenance, except in very rare circumstances. The times I've purchased parts from Oxnard Mazda have been perfectly fine, and I will continue to buy parts from them. I do have an ND Miata that is past warranty but has an issue with an AC metal line that has cracked. This is an issue which many ND owners on the Miata.net forum have dealt with, and some of them more than once. I called and spoke with a gentlemen from the service center and he starts off with the fact they can't help me (regarding the warranty) and tells me to schedule a diagnostic. I proceed to tell him that I've done my own diagnostic and have lost refrigerant from the exact line in the exact spot as called out in the referenced service bulletin. He basically tells me (in a nice way of course!) that they don't take customer's advise and need to see it for themselves, because like a doctor to a patient, the doctor doesn't go off of what the patient says. Yes, he tells me this. Glad they have car doctors on site! For one bud, I'm not going into surgery, and two, I do all of my own modifications and repairs. All I wanted to know was IF my AC compressor line is cracked PER THE BULLETIN, how much is it going to cost? I started with that, and had to fight with him to get him to comply with this simple request. He was extremely reluctant to even give me the benefit of the doubt and give me an estimate on the repair.. That's all I want to know.. I really gotta prove myself to you that I have some bit of a clue to what the issue is? TL:DR If you're even mildly competent to doing your own maintenance or repairs, don't let these guys talk down to you, like you need them to figure out what might be going on with your vehicle. read more

I wanted to give a Big Shout out to the service department. Overseen by TROY LEDUC who is TOTALLY on top of everything, and keeps you updated with solutions and costs. I greatly appreciated his texts and phone calls... My Miata has been in several times to try and find a glitch in it's running correctly. Carlos Garcia, the service tech, has been absolutely amazing in finding and correcting the most obscure problems that were plaguing my car. Between these two guys I totally trust my car to them. I know it will be fixed correctly and i will be kept in the loop from Troy the entire time. Courteous, Professional and Knowledgeable ... this is what TROY & CARLOS bring to the service experience. They are truly a great asset to Oxnard Mazda read more

I was looking to purchase a New car. I tried in person at a lot of dealerships locally in Los Angeles and I was unsuccessful. So I decided to sit down and research online. I found the car I was looking for at MAZDA Oxnard. I spoke with salesman Nael who was extremely helpful. We made such a great deal over the phone, I drove 48miles to purchase this car and it was worth it!!! The family atmosphere is amazing. Everyone at this dealership is extremely professional. Nael the Salesman, Kenneth the Sales Manager and Josh the Owner!! I highly recommend Mazda Oxnard, it will be worth the drive!! read more

If you're going to go to any Mazda dealership, you HAVE TO come to this one. Tarek (I hope I spell his name right) and Josh (the owner) were AMAZING. I came in knowing exactly what I needed and wanted and they were so accommodating. We went through a few different cars and they were so willing and helpful in finding the right one at a price that worked for me. Not to mention, they are just amazing as people. It felt like I was talking to family, not car salesman. 10/10 would recommend I'm so happy with my car and the service. Just AMAZING!!!!! read more

Ask for Sebastian! He is a wonderful salesman! Love my new CX5. He was very patient and was able to do everything over the phone so all I had to do was sign when I got there. read more

This family owned and operated Mazda dealership is hands down incredible. The inventory is on point. There's no talk of chip shortages and turning potential customers away. They are offering amazing cars at "real" prices. George let me test drive numerous cars, didn't give up on my indecisiveness and was so calm and relaxed and never pushy through my buying journey. My new Grand Touring Mazda is incredible compared to my previous Buick Encore and guess what, the service and the car and all the frills are incredible. A Mazda is far superior. Bose speaker, heated / air conditioned seats/ amazing trunk space... I'm so excited. Honestly, I never thought I could get myself into such a luxurious dream car, and they made it happen and made me feel like a millionaire dollars in the process. Yes, they make you feel important. The owner, Josh, came and shook our hands and talked about his past two years living and owning the shop in Ventura County since he migrated here from Texas. The employees are happy and the vibe there is Refreshing. Please make sure you stop by there if you are even just browsing cars and at least test drive these One. You won't be disappointed. read more

We bought a Mazda for our granddaughter here yesterday and it was a very pleasing experience. The owner, Josh and salesman, Max, were friendly and straight forward and helpful. We were able to work out a deal that worked for both of us and felt very little stress and no pressure. We were very pleased with the transaction and would highly recommend this dealership. read more

We had an excellent experience at Oxnard Mazda. Josh and his team are no-nonsense. Unlike other dealerships that I've done business with, the team isn't pushy. They're straight-forward and honest. Most importantly, they understand that delighting and satisfying a customer will bring them back again. Our salesperson was Sebastian. He kept the process simple and went above and beyond to make sure we were happy. If you're in the market for a Mazda, it is worth the 25-minute drive north from Calabasas and Westlake Village/Thousand Oaks. Thank you Oxnard Mazda! read more

We just purchased a 2022 ​CX-​9 from Oxnard Mazda, I have to say that our experience went beyond my expectations. I've bought a few dozen cars in my lifetime, both foreign and domestic, new and used. I can't remember the last time a dealer genuinely wanted to earn my business. For that matter, I can't recall a situation when​ the owner was so hands on in the sale process. Ask yourself when was the last time an owner was involved in your purchase, let alone on the premises? In my experience, they are rarely on site and they don't personally call up customers to negotiate a deal. At best you get a thank you letter or email. ​Josh, the owner, called me personally​ to discuss the trade in and the sale. When we came in to test drive and hopefully close the deal, Josh made time to talk to me and my wife. He worked with Blake, the sales associate, to get all the numbers to work for us. It's a family run business and they really make you feel at home. They even had toys in the lobby for the kids while we were signing paperwork. If you are in the market for a Mazda or even if you're not, you might want to cross shop here and talk to Josh. He's a straight shooter, and honestly the main reason we decided to purchase here. As for the rest of the staff, including Blake, they were thorough and responsive to our asks. We got a great deal on our trade in and the new car. read more

I had an easy going and fast experience on purchasing a new car. I ended up dealing with the owner Josh who was fantastic and made my life easy. If you are looking to buy a Mazda then this would be the place. The staff was very helpful and made the purchase well worth it. I will be buying from you again! Thank you for the help and the new purchase enjoying the CX-9! read more

Just bought a new car from Oxnard Mazda and had a great experience! Artie and Josh were very professional and friendly. They made the whole experience very seamless and easy. The price was very fair (we had researched prices beforehand) and they were very helpful through the whole process from test drive to sale. We will certainly go back again when we need another car. read more

Shout out Artie for hooking me up with my brand new 2022 Mazda 3 Carbon

Man did Mazda of Oxnard save us!!!! We were having trouble finding a car and a deal we wanted. I got Refered to them from a friend and if I had known how amazing they are I would have gotten our other car there! They where so friendly and helpful the entire time. We look around at a few different cars too and each one they took the time to show us everything. Martin sold us the cx-5! We love our car and our buying experience. Thank you guys so much!! It was for sure a breath of fresh air! read more

Was looking for a car is the long and short of it. My wife and I went to three dealerships and found what we were looking for. A minivan. Decided to discuss the matter of making a major purchase. Sleep over it in other words. On our way home I told my wife let's try and see what Mazda has to offer. Was taken aback by the customer service we were provided! Excellent is an understatement! Artie and the rest of the guys at Mazda Oxnard are the best. Bar none. We were treated with respect and dignity. This is in comparison to the shabby treatment we got from one of the three dealerships we visited earlier. Keep up the good work! Got a CX-9 the following day! Sometimes it's how you are treated at a dealership that seals the deal. Thank you so much! Look for Artie. read more

This was by far the easiest and friendliest car buying experiences have ever had. I worked with Andrew, and I feel he did an excellent job of providing information on vehicles, helping me narrow down options, and he offered a low pressure environment to aid the decision making process. He was assisted by Freddy who handled the financial side of things. He was welcoming and he did a terrific job of explaining the lease and it's nuances. If you are in the market for a Mazda, this is the place to go! I couldn't be happier with my 3 read more

Oxnard Mazda - Car Dealers Near Me - Oxnard, California

I went in to Mazda to re- new my lease and get the new 2020 Mazda Cx-5 Grand Touring. Josh and his team were very welcoming and extremely friendly. They had exactly what I wanted and made sure I was comfortable with my decision to upgrade. The whole process was very quick and easy, and I ended up driving away with a brand new car with no worries about dealing with the DMV or other dealerships because they were able to handle it all. I will definitely be sticking with them for future car purchases. read more

I went there today to check out a specific car for my mother-in-law. I told the Sales Manager (Fred) in advance my mother-in-law was very specific in her requests and might get overwhelmed easy. He set me up with a new salesman (Art) who was very patient and treated us respectfully. He did not act like the stereotypical pushy car salesman. My mother-in-law liked the car so I took over the negotiations. I made an offer much lower than asking price. The owner came over and countered with a very fair offer but I explained why I couldn't do it. He took even more off the price which brought the deal fairly close to what I was asking. We bought the car and my mother-in-law was very happy and satisfied. I would give them six stars if I could. read more