We popped in here briefly looking for my rental and were redirected to the rental shop a few blocks…read moreaway. This location is retail and repairs. After returning my rental a few days later, we were able to get a quick clean/minor service for my buddy's bike. It was mostly just in need of a cleaning and little bit of lune but they were quick and kind about it. Reasonably priced. We also picked up a few things for the remainder of the rides this trip. Highly recommend and we will return!

My go-to for any service that needs to be done on my bikes. Phenomenal customer service - I see…read moreevidence of that while visiting the store and in my own experience. Latest example was replacing my cleats on my road shoes - the bolts were seized and beyond my ability. However, a big shout out to George for completely taking care of me and going absolutely above and beyond. Thank you!!

These folks are great. Daniel went out of his way and worked with Bentonville Bike rentals to get…read moremy son the perfect bike and gave me a kick ass ex-e. He delivered and picked up and was just really helpful. Honestly made our trip more enjoyable. We started by talking to a big company in town and they didn't have time to help, maybe too busy. Once I spoke to Daniel and saw the difference and knew who I'd be using from now on.

Beware of cancellation charges! We had to cancel for medical reasons. We cancelled a week after…read morebooking and more than a month before the rental. The cancellation fee was $44.20!! They said it was to recoup the credit card fee. What's that? Maybe 2 or 3%? My bank said they'd get the fee back when they reversed the charges. I just want to warn people about the cancellation policy. The VRBO cancelled without any fees because it was early enough. Sheesh!! Kind of steep!! They must LOVE cancellations. $44 for nothing. I'm sad that we had to cancel- we really wanted to go. Not sure I'd book with them again when we do. I didn't want to ding their rating- I'm sure they're bikes are fine.

Nice bikes. Nice bike people. Nice shop dogs!…read more Great place to chat about bikes and trails. Rentals, demos, gear. Cool interactive map wall. Grab a coffee from next door and check them out!

From the owner: Specialized Bentonville is a catered Demo/Rental center…read more Reservations can be made at specializedbentonville.com Sales and Service are not offered at this location. Please contact any local Specialized full service retailer for Sales & Service or give us a call for recommendations.

GHO keeps current model Specialized bikes for rent and the bikes my group rented were in superb…read morecondition. The shop had the bikes ready and waiting for us when we arrived and they were near perfect. During our rental, we had a couple of minor issues (our fault) and GHO took care of them instantly and with zero complaints! It was a great experience and I'll rent from them again.

Definitely excellent customer service each and every time I've been in. Trey was super helpful and…read moreknowledgeable. He went above and beyond to ensure I found the perfect bike for my needs, wants, and budget. This is what customer service should look like. Thank you Trey and Gearhead staff for making me feel welcome.

I had a great experience. Bike was tuned and ready to go. It was nice to have the ability to ride…read moreout straight from the rental shop.

A friend of mine and myself rented bikes from this place and wish that I hadn't. The bikes were…read moredirty when we picked them up and that should have been an indication of things to come but we were excited to hit the trails. We paid extra for premium e-bikes and they were trash, the first day the front chainring came off my friends bike and that caused the chain to break, we had to wait for the shop to come out and fix it. Both bikes had bald tires that made riding very sketchy and dangerous. On the second day I got a flat and I am glad we had a spare tube with us because all the sealant was dried up. Also the motors kept overheating and we had to constantly stop. And don't even ask about the noise the bikes made, lube and check the bearings, it was absolutely a horrible riding experience. When we returned the bikes I was supposedly given a $160 refund that never showed back up on my card. When I told them about the tires they didn't care and just put the bikes back for the next sucker to rent, people are going to get hurt from these heaps. Do yourself a favor and find another company to rent from!

Rented 3 e-bikes for 4 hours. Bikes were clean, well maintained and so comfy. Went all over…read moreBentonville! Excellent way to spend a day and get to know this town. Signage is difficult. Look for OZ suspensions currently. Recommend calling ahead for reservations.

Had the best experience renting electric mountain bikes from here! The staff was very friendly and…read moreknowledgeable. Fair price for the high quality bike and one day rental. It was our first time in Bentonville and they gave multiple recommendations of which parks to start at, suggested trails, cool points of interest to find in the parks, and restaurants around town for a good post-ride meal. We will definitely be renting from here when we return!

I bought a gravel bike last year and was extremely happy with the service and product! Looking for…read morea new bike for my wife recently we tried to find something local in Joplin but didn't have much luck so we drove down to Rogers (1 hour drive) and found a bike for her also. The guys at the shop are extremely friendly, knowledgeable, and professional. They take the time to find the right bike for you and get the bike set up to your needs. 100% worth the drive and I will continue to make the trip for all my biking needs!

The staff at High Roller were so kind. I brought my…read moredaughters bike in for a repair one afternoon and they repaired it quickly while I waited. Upon completion of repair, he handed me the bike back at no charge. I will definitely be back for my biking needs.