Fast efficient & through. Came in & cleaned my solar panels..windows & gutters. I'm ready for winter. Thank you Ozark. read more

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When I purchased the Groupon, I did not know until later that the company was 6 hrs away . So could not receive the service and now I am having a problem getting my credit back. read more

Can't get ahold of anyone and when you do they don't bother showing up anyway. How hard is it to run this kind of business where you just need a ladder, pressure washer, and a phone. read more

Do not! Do not purchase a Groupon from these people! I have unlimited call logs and messages through Groupon and this company trying to get them to service our home after we purchased Groupon. They don't answer. They don't call back when you leave messages. Their answering service says a completely different Business when you call the provided number. Groupon will not issue us a refund. So please save your money they are just pocketing people buying Groupons. read more

When they say a deal is too good to be true, that's 100% correct. We had purchased a Groupon for one of our homes to have the gutters cleaned, with the thought process if they did a great job for one of the houses, that we would use them later in the year for the other home. I called numerous times and left messages about scheduling an appointment, and there were no return phone calls. Not one. Inevitably, I received a text message versus a phone call and whoever was that was texting me did not identify themselves by name or by the company name. I finally figured out that it was Ozark and felt that their text message and lack of response to my phone calls was unprofessional. I let that go, and figured we'd get the gutter cleaning scheduled and go from there. I let them know upfront, that I have a few questions, and none of that seem to be of concern to the stranger behind the text messages. We ended up scheduling the appointment two months out from that initial contact. Literally 24 hours before they were expected to show up, I received a text message saying that they would have to reschedule the appointment due to a scheduling conflict. I explained that I've been waiting for quite some time, and the stranger behind the text messaging became rather abrupt and rude . Quoting me the square footage of the house which they were wrong about but regardless, then proceeded to tell me that they were comfortable coming out to the house without anyone being there, and that there would be an additional $300 charged, and when I provide them with a credit card. No, no, no. This completely started to feel like bait and switch, and I was asked to provide a credit card when I've already pre-purchased the Groupon, which I was very clear with them about having. So to recap, they wanted to charge me extra money and didn't want me to be at home when they performed the work. Trying to have an in-depth conversation with someone via text message, because like being in a bad relationship with someone who has zero ability to communicate. We've all been there on some level, and no one ever wants to go back to that. The stranger on the other side of the hidden phone, and so many words pretty much said to take our business elsewhere. Fine by me. Consider it done, done and done. You just lost out on the ability to do work on two of our homes, as well as any potential referrals from both of us to our respective friends. Horrible customer service, unreliable, and they aren't honest. Not qualities that any of us want in someone, especially when it comes to hiring what should be a professional to perform services for us. read more

I bought a window cleaning on groupon three months ago. I have been trying to schedule a window cleaning for two weeks no one picks up phone. Then I got a text from overseas call center and they are the worst. It took them two 2 days to send the text back and now they have completely disappeared. I will be canceling the groupon today and will never use or recommend them to anyone for anything. read more

I purchased a Livingsocial coupon for complete gutter cleaning and flush for one story home. I made two calls to make an appointment and neither call was returned. I would not recommend this company. read more

Good gutter cleaner, tech came on time and did his job without any supervision necessary. Cleaned my gutters well and cleaned up after himself.... read more

Terrible service. Starting mid March, been messaging them on their website and received no response. Tried texting the phone number on the yelp page and didn't get response until like two weeks later. Was finally able to schedule an appointment for mid April but they cancelled the morning of claiming the technician called in sick. First attempt at rescheduling, I asked if someone could call me because I have some questions I wanted to talk to them about. However, they totally disregarded that and just gave me a date and time, which wasn't going to work since I wasn't going to be home so I responded asking for another day and they said that I don't need to be present for the service and they'll take before and after picture. Totally weird that they didn't mention payment at all. How would I be able to pay for the service if I wasn't there? Second attempt at rescheduling, they gave me a date that's another two weeks out (which is today, btw) and they were a no show without any notice. Two months have passed and my gutters are still NOT CLEANED. F-ing ridiculous. read more

They honored my Groupon with a quick timeline. They sent pictures of clean gutters. They cleaned up all debris on roof and below gutters. Excellent work. read more

We found this company through a Groupon. They scheduled us quickly and were responsive via phone and text. They were clear about pricing ahead of time and there were no hidden fees after by work was complete. Upon arrival, they quickly got to work and took care of our gutter cleaning quickly and had pictures to show they were completely cleared! They even pointed out some roof damage (broken tile) that I didn't know about and will need to have checked out. Will definitely use them again! read more

Called them to schedule a gutter cleaning. No answer on the first call but they did call me back and they were able to get us on their schedule the same day!!! I was at work so they kept communication with me through text. They did the job well and went above! read more

Bought a Groupon. For gutter cleaning from Ozark and they have not responded to my phone calls to set up appt. This must be a scam business.

Professional, quick, & thorough. Purchased a Groupon for gutter cleaning. Their schedule was understandably busy. When the guy came out, he was very professional. He did a great job of cleaning my gutters. He told me to call their office next time & go directly through them instead of through Groupon. Groupon takes about 50% from them, so if you call direct, they'll honor the Groupon price. I'm ready to call them for window cleaning. Will update afterwards! read more

Called and texted for gutter cleaning service and only got a reply from text 2 days later. And after I mentioned that I bought Groupon voucher, they no longer responded. It's been 2 days after, total 4 days, couldn't even talk to anyone for scheduling. read more

I found this company through Groupon. When I called them to ask them a question, they told me not to use Groupon, but to go directly through them. Their representative Ray Bell damaged my jacuzzi tub with his ladder requiring it to be replaced to the tune of nearly $2000. The company has refused to take responsibility for it, even with witnesses and lots of pictures. I've gotten bizarre responses from Ozark representatives Vito Rinaggio and Stephanie and now they're ghosting me. I reached out to the Sacramento Better Business Bureau. Ozark, Home Service ignored them too. Then Vito Rinaggio and I came up with a settlement amount for half the damage and then they stood me up for that too. Turns out that the Ozark Home Service isn't a valid business lic. in either Sacramento County where they reside at 8807 Steven Ave, Orangevale, CA 95662, or El Dorado Country where the damage took place. They claim to have been in business since 2012 and neither county has a record of them. So not only do they practice tax evasion, but they also don't have liability insurance to cover any damage they do. While the business lic. and tax evasion doesn't really bother me, they're damaging my home, jerking me around, and not taking care of the damage does. Their website promises honesty and integrity and yet, here we are. Use them at your own peril. read more

This company is GREAT. I am so sorry for my late review because my gutters were cleaned in 03/2021. The worker who came out was on time, very professional and kind. He cleaned my gutters and added other needed pieces. I will hire this company again to clean my gutters and to place covers over my gutters as well as maybe do my windows (clean). Thank you. read more

Came out for gutter cleaning. Did a great job. Gutters are gleaming. They accommodated my schedule and came exactly on time.

I purchased a two stony gutter cleaning in July 2020 after several months of trying to reach this company and several messages and no return call I canceled my groupon however I could not get my refund only a credit. Bad company business, apparently they don't return calls timely. read more

I called for an annual gutter cleaning. He called back timely, scheduled me out at later in week when he was super booked, came thru on time and was done in half the time than anyone else I used in prior years. read more