Nothing but great things to say about Mike and the crew here. I got a nail stuck in the corner of…read morethe sidewall of my tire and needed to get the tire replaced. It was a Dueler run flat tire for my SUV. Its a hard tire to find and usually has to be ordered in. I had no luck finding the tire at any tire shops in the area but finally i called this firestone and Mike had one in the back. I called in the morning and Mike told me to stop by whenever i had the time. I dropped off the car that afternoon, went for a coffee and a little shopping in the shopping plaza across the street and the tire was put on in less than an hour. Over the phone Mike was really helpful and easy going. Made me feel comfortable that i was coming into his shop. When i arrived, i felt welcomed and the process was really smooth and quick. Customer service here is great. I'd recommend this shop to anyone.

Stick with a local shop, not here for anything besides a new set of tires or an oil change, stay…read morestrong though and don't give into the make believe these guys make up so many unneeded repairs, it's criminal. If you do not know a good local shop (e.g. Bob's Auto Friendly in Midland Park is GREAT and HONEST), find one and do NOT go to Firestone.

I have been going here for over 20 years and Let me tell you why this is the only place you need to…read morego to for all your tire needs. I had an issue with a front tire that hit a curb (have new drivers in the home) and there was a small rip on the tire from the curb. He took a look and let us know that we did NOT have to change the tire and that while it was torn it would hold for a long time. Saved me a few hundred BUCKS, while others probably would have said to replace the tire. This was great as the car gets off lease in a few months. Also check all tires and they were all low pressure and he filled up and I was on my way...

Knowledgeable, honest, fairly priced, quick in and out. On four tires saved nearly $500 dollars off…read morewhat the dealer wanted. This is my go to placed for tires now.

The staff is friendly and the service is fantastic. They went out of their way to squeeze us in…read morewhen I had a car emergency.

If you are looking for a trustworthy and family orientated repair shop, look no further. After…read morehaving my car towed there and discovering damage that was beyond the scope of repair, the team at this shop treated me so well, were understanding, and went out of their way to try to assist me with the process involved. I will not forget that and I will not go anywhere else in the future.

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

I've been bringing my car to Gil's since James was around and they continue to earn my trust every…read moretime. Recently, my check engine light came on and it turned out to be an oxygen sensor (don't ask me what that is!). They diagnosed the issue quickly, explained everything clearly and had me back on the road without any hassle. Finding an honest, trustworthy mechanic isn't easy but Gil's has always been fair, reliable and does quality work. If you go, ask for Bob -he's the best! Highly recommend.

Gil's is the only garage I let work on my car. been that way for years. the new owner has not…read moredisappointed me. The office has been refreshed to provide a comfortable atmosphere, snacks and good seating. The work areas are neat, professional and very clean. the work on my vehicle was solid all the way around. Joey was a pleasure to work with, a knowledgeable, pleasant, no-nonsense professional. I'm looking forward to state inspection in September!

Had a wonderful experience with Rob and Michele! They made everything so easy , and did an Amazing…read morejob repairing my car!! I highly recommend them!!!

The caliber or work from Greenwood Collision is some of the best I have even seen! Great group of…read morepeople over there

Gruff people talking down to you. The main guy there Steve has such a poor take it or leave it…read moreattitude. they think engineering PhD's from MIT. Refuse to explain anything price is the price. Even oil change is more expensive than dealers now. They charged me $200+ for my AC repair and it stopped working in three months blowing hot air A waste of money Taking my business elsewhere and had enough if these disrespect condescending guys

I've been having issues with the starter in my BMW. I've worked in the auto industry for about 8…read moreyears and have been to all the local dealerships. This place was recommended to me by a body shop owner who also owns a BMW. I can tell you that the labor rate at dealerships is high and they usually take a long time to look at your car as well as replacing all related components to make sure the issues are addressed. You're dealership may also recommend services that aren't needed. Steve explained that rather than spending the time disassembling and diagnosing the problem, it's better to replace the ignition switch for less than 300$. I agreed. Steve said that if this doesn't work that the control module for the ignition may be the problem. I was interested in getting a spare key as well. Steve recommended waiting to make sure the issue was addressed before duplicating the key and possibly creating another issue. I agreed. The issue with the starter persisted so I brought the car back to replace the control module and duplicate the key. The new key and starter are now working perfectly. They were very friendly and knowledgeable. I appreciate that they didn't recommend any unnecessary services or escalate my bill with unnecessary labor. My used Z4 may have been a bad decision, but bringing it to Motor Works West for repairs was the right choice. Unfortunately I will have to go back to get my convertible top replaced and I recommend you bring your BMW to them as well.

I hit a bad pothole that made a complete mess of my front and rear right side alloys.. as well as…read moredestroying the tires on the same wheels. From the first conversation with Jay (the owner), I knew I had found a professional in his field that was going to be fair and trustworthy. Just got the car back, and I'm delighted. I highly recommend, and have already shared with friends and family! Adding a couple of pics of before and after. You won't be disappointed.

Jay is the best! He answers the phone when you call him, comes to your home to remove damaged wheel…read more& returns in a few days with a repaired wheel that looks brand new. Highly recommend!

Best service. Best work. Best people!!!!! Would recommend them to all!!!!!! Love the conven right…read morein Wyckoff!!

These guys, SAMI and JOHN, are scammers. They are running scams selling garbage cars and causing…read morenew damage to vehicles that come in for repairs. They reset the computers on their used cars so that none of the sensor lights come on right away, hiding the NUMEROUS defects their cars have. Then, when you buy the car and it lights up like a Christmas tree two days later, they offer to fix the damage at exorbitant prices. They also pretend that they are selling cars for "customers" so that they can avoid taking accountability when you find out you bought a lemon. They have been doing this day in and day out for YEARS. Also, they CREATE oil leaks and other problems on routine inspections and service, then upcharge the customer to fix the problem they themselves created. JOHN and SAMI sold me a lemon pretending it was a customer's car. I was able to georoute and geotrack the accounts of the "seller" and they are ALL linked to the shop or John and Sami personally. Between that and tower triangulation, I was able to prove that John and Sami were the sellers the whole time, trying to avoid selling under a dealer license. They have been reported to the authorities with substantial evidence turned over against them. A Federal investigation is underway. I do not expect this place to be open much longer. Imprisonment seems justified.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.