Nothing but great things to say about Mike and the crew here. I got a nail stuck in the corner of…read morethe sidewall of my tire and needed to get the tire replaced. It was a Dueler run flat tire for my SUV. Its a hard tire to find and usually has to be ordered in. I had no luck finding the tire at any tire shops in the area but finally i called this firestone and Mike had one in the back. I called in the morning and Mike told me to stop by whenever i had the time. I dropped off the car that afternoon, went for a coffee and a little shopping in the shopping plaza across the street and the tire was put on in less than an hour. Over the phone Mike was really helpful and easy going. Made me feel comfortable that i was coming into his shop. When i arrived, i felt welcomed and the process was really smooth and quick. Customer service here is great. I'd recommend this shop to anyone.

If I could give a minus 5 I would. Firestone as a company is awful. After a minimum of 40…read moreemail exchanges with a promise of a call back in 3 days every time, 12-15 calls to corporate with just a machine and no return call, my problem and complaint went ignored from all angles. Started with promise of return call from regional, district, and corporate. Nothing. All started in December of 2025. Non existent customer service and hugely overpriced. And tells me I need repairs that I actually don't need. Find a local guy and give them your business. Always deal with an owner when you can.

I have been going here for over 20 years and Let me tell you why this is the only place you need to…read morego to for all your tire needs. I had an issue with a front tire that hit a curb (have new drivers in the home) and there was a small rip on the tire from the curb. He took a look and let us know that we did NOT have to change the tire and that while it was torn it would hold for a long time. Saved me a few hundred BUCKS, while others probably would have said to replace the tire. This was great as the car gets off lease in a few months. Also check all tires and they were all low pressure and he filled up and I was on my way...

Knowledgeable, honest, fairly priced, quick in and out. On four tires saved nearly $500 dollars off…read morewhat the dealer wanted. This is my go to placed for tires now.

They installed my brakes BACKWARDS! My truck almost locked up because of this. Put my family and…read moremyself in danger because of the ridiculous job they did - never said sorry, and blamed the parts. Had to get my brakes/rotors redone by Firestone (who confirmed my brakes were installed incorrectly). I had to take Specialty Auto to court for reimbursement, and I was awarded the judgment. I am still waiting to be compensated even though the court has ordered them to pay. I would NOT go here unless you want to go to court, as they do NOT back their work!

Vinnie knows his products. He did his homework to insure the wheels/tires where perfect for my…read moretruck and installed perfectly balanced.

I almost don't want to review Gil's so I can keep them a secret but Gil's is by far the most…read morereliable and genuine auto shop I've been to. My family has been going to Gil's for years. They're super accommodating and James even offered to help me out over a holiday weekend when the shop was closed! I've been having issues with my tire and tried many spots in the area. I've even tried Tire and Wheel Performance on Route 17 and they couldn't find the issue. Gil's found the leak and plugged my tire in a few minutes. Gil's is no nonsense, straight to the point and very fairly priced. I highly recommend Gil's for your auto needs.

Fourth time I've visited Gil's - they do excellent work, which is dealer quality without the dealer…read morepricing. Jim is both honest and nice, and has helped keep my Toyota Avalon running smoothly. Highly recommend this repair shop!

Super friendly and helpful to answer questions. Inspection was quick on short notice.read more

Great service. Had to get my car inspected and Chris was super fast and efficient. In and out in…read moreless than 10 minutes.

Had a wonderful experience with Rob and Michele! They made everything so easy , and did an Amazing…read morejob repairing my car!! I highly recommend them!!!

The caliber or work from Greenwood Collision is some of the best I have even seen! Great group of…read morepeople over there

Gruff people talking down to you. The main guy there Steve has such a poor take it or leave it…read moreattitude. they think engineering PhD's from MIT. Refuse to explain anything price is the price. Even oil change is more expensive than dealers now. They charged me $200+ for my AC repair and it stopped working in three months blowing hot air A waste of money Taking my business elsewhere and had enough if these disrespect condescending guys

I've been having issues with the starter in my BMW. I've worked in the auto industry for about 8…read moreyears and have been to all the local dealerships. This place was recommended to me by a body shop owner who also owns a BMW. I can tell you that the labor rate at dealerships is high and they usually take a long time to look at your car as well as replacing all related components to make sure the issues are addressed. You're dealership may also recommend services that aren't needed. Steve explained that rather than spending the time disassembling and diagnosing the problem, it's better to replace the ignition switch for less than 300$. I agreed. Steve said that if this doesn't work that the control module for the ignition may be the problem. I was interested in getting a spare key as well. Steve recommended waiting to make sure the issue was addressed before duplicating the key and possibly creating another issue. I agreed. The issue with the starter persisted so I brought the car back to replace the control module and duplicate the key. The new key and starter are now working perfectly. They were very friendly and knowledgeable. I appreciate that they didn't recommend any unnecessary services or escalate my bill with unnecessary labor. My used Z4 may have been a bad decision, but bringing it to Motor Works West for repairs was the right choice. Unfortunately I will have to go back to get my convertible top replaced and I recommend you bring your BMW to them as well.

I hit a bad pothole that made a complete mess of my front and rear right side alloys.. as well as…read moredestroying the tires on the same wheels. From the first conversation with Jay (the owner), I knew I had found a professional in his field that was going to be fair and trustworthy. Just got the car back, and I'm delighted. I highly recommend, and have already shared with friends and family! Adding a couple of pics of before and after. You won't be disappointed.

Jay is the best! He answers the phone when you call him, comes to your home to remove damaged wheel…read more& returns in a few days with a repaired wheel that looks brand new. Highly recommend!

Best service. Best work. Best people!!!!! Would recommend them to all!!!!!! Love the conven right…read morein Wyckoff!!

These guys, SAMI and JOHN, are scammers. They are running scams selling garbage cars and causing…read morenew damage to vehicles that come in for repairs. They reset the computers on their used cars so that none of the sensor lights come on right away, hiding the NUMEROUS defects their cars have. Then, when you buy the car and it lights up like a Christmas tree two days later, they offer to fix the damage at exorbitant prices. They also pretend that they are selling cars for "customers" so that they can avoid taking accountability when you find out you bought a lemon. They have been doing this day in and day out for YEARS. Also, they CREATE oil leaks and other problems on routine inspections and service, then upcharge the customer to fix the problem they themselves created. JOHN and SAMI sold me a lemon pretending it was a customer's car. I was able to georoute and geotrack the accounts of the "seller" and they are ALL linked to the shop or John and Sami personally. Between that and tower triangulation, I was able to prove that John and Sami were the sellers the whole time, trying to avoid selling under a dealer license. They have been reported to the authorities with substantial evidence turned over against them. A Federal investigation is underway. I do not expect this place to be open much longer. Imprisonment seems justified.

I had an unusual car sound and needed it to be fixed within the same day, which is a big ask for a…read morebusy garage. I showed up in the morning without an appointment, and they diagnosed the issue super quickly and expertly as an issue with the wheel bearings. They were fixed before the day was out and the price was within the range that a quick search said was reasonable. The nearby coffee shop and pizza spot were good spots to hang out and work while the car was being taken care of. Thanks for the help @Mike et al.

Mike is hands down the best, most professional, most reasonable and reliable mechanic in Goshen. I…read morenever have to worry when I bring a vehicle to him - I know he will assess with fairness and provide the most accurate work up of needs. Every time a vehicle is in, Mike provide top quality care and affordable prices. Mikes knowledge is far reaching and he can diagnose and fix anything