Quality Appliance Service has been to our house for different appliance repairs. I won't call…read moreanyone else! They are trustworthy, diagnosed the problem and had it repaired quickly. Fast and friendly service!

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

What an amazing company! From the receptionist to the technician. The technician, Bobby, was…read morevery honest with us when he asked if it was worth it to repair our dryer. We could not be more pleased with the service we received. I would highly recommend them.

Great response time, great return for the fix and reasonable rates. Definitely recommend!read more

Mike ordered a part for my refrigerator and then disappeared. I called and texted him every day for…read morea month and he never responded.

After several years of flooding in my basement and seeking assistance from multiple plumbers across…read morethe area, I finally had someone come out who took my issue seriously. Mike was my Drain Tech and he was the absolute best. Not only did he take the time to really listen to my concerns, he was empathetic as he explained to me what needed to be done. Never in my life have I been so happy about having repair work done in my home. I am really looking forward to gaining some peace of mind. Others literally just came out and did what they were asked. If I suggested something or asked what else I could do, I was always greeted with a stale response. I'm a big believer that great service comes from a persons sincerity and how they treat others. Chesterfield Service seriously passed the vibe check. I will definitely be in touch for other things.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Ace saved us a repair bill by revealing a problem that was not appliance related, putting people…read morebefore profits. They are honest and helpful, even over the phone.

I had a similar issue as Ralph J. in october of 2025. Fridge started staying warm, freezer stopped…read moreworking. Needed to have the coils cleaned and vacuumed. I didn't feel comfortable doing it myself. LG sent Freedom Appliance out and they came out quickly and were polite and professional. I'm going to schedule them to come out semi annually to do a cleaning. I couldn't have asked for more.

I have an LG refrigerator & had a hard time finding someone that works on them. I found a repair…read moreshop on the computer called Freedom Appliance and called them for an appointment. A technician came out and did a fantastic job of repairing the refrigerator. I would recommend Freedom Appliance to anyone owning an LG appliance.

I've been looking everywhere for an authorized KitchenAid repair person and found the best of the…read morebest in Festus, MO! Steve Frey did an amazing job on our 30-year old tilt head classic. The repair took less than an hour and it's running better than ever! He has a new customer for life! Thanks, Steve!!!

This is a great place to get things fixed. Good customer service and vet good work. Everyone I went…read morethru took care of me did a great job. Reasonable in prices

I called them regarding to get my water heater replaced. Darren was set up appointment the next day…read moreto come by and take a look at it and discuss cost. He never came by during the scheduled times. I had to call to find out if they were still coming I got the feeling while talking to him that he forgot the appointment. Decided not to go through with the appointment.

It's been years since I've used Doyle, but that's not a bad thing…read more In the past few weeks, I've needed the MB sink not draining, the basement Whirlpool refrigerator (40 years old) not freezing, and the kitchen Whirlpool refrigerator freezer lower basket not opening well. Enter Kevin for the sink, and Bruce for the refrigerator. Kevin fixed the MB sink, which was corroded and needed a replacement drain. Bruce told me the 40-year-old Whirlpool refrigerator in the basement was a loss, as the freon it's using is running out, and no longer available, replaced a long time ago by another coolant. OKEY DOKEY . . . time to get another refrigerator for the basement, but this Whirlpool sure served its 40 years well!! Lastly, Bruce told me the kitchen Whirlpool refrigerator needed new gliders for the freezer basket. I could see how they were not working completely. Bruce ordered the gliders and within a couple weeks, he was here to install said new gliders. They worked perfectly. And Bruce showed me how well that freezer basket was working and actually the whole damn drawer opened . . . something I had never experienced. YIPPEE on all counts!! I still need to contemplate getting a replacement refrigerator for the basement. Nothing fancy at all. Just a plain old refrigerator. We'll see!