I did a major basement renovation last summer and my contractor used this company to upgrade my entire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away read more

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been giving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber. read more

I was very happy with the service. The technician that came out was very informative and nice and now my air conditioning is working great.!

I had my central air system evaluated in April. I just bought the house this past winter and I wanted to make sure everything was good. The serviceman ( I forgot his name) was on time and straight to the point on everything. I will continue to use them. read more

After being a customer for 20 years, they sold me a defective unit from a Manufacturer that I never heard of after months of discussions. It appears they are no longer Authorized Rheem/Rudd dealers according to the manufacturer website. Deceitful and inept installation caused multiple problems. Stay far away from this company as they are not what they used to be read more

So excited about having central air. Left my house spotless. Great price, I know my house was a challenge. Thanks guys!! read more

Amazing all around! Everyone I spoke with in the office was super helpful and sweet. The installer was also highly knowledgeable, patient and nice! P & B saved our summer! We cannot thank them enough!! read more

These guys were great. They got the job done quick and were very clean doing the job. The crew was nice and friendly. They explained everything that was done. Bob was great, and he was direct and got right to the point. I would definitely recommend them to anyone looking to put in central air. read more

P & B is a great company. The service guys are friendly and clean and knowledgeable. Today a nice guy named Tod fixed my heat that wasn't working, and he showed me the problem along the way, explained everything and i didn't feel ripped off. They installed my AC unit a few years ago and it works like a charm. read more

After using them for years, they did a bait and switch on an expensive HVAC system. Unit was defective, installed improperly and they claimed it was fine that a brand new unit was manufactured over two years prior. Note on Rheem/Ruud's website they are no longer authorized dealers, but they don't tell you that. Avoid this company unless you want headaches and defective equipment. read more

Had P&B look into some issues I was having with my Fujitsu Mini Split as well as Carrier Infinity system. Dan the technician shows up. Coolest guy ever. Knows his stuff. Knows exactly what to do and does it. Explained exactly what was wrong and how he was going to fix it and how much it would cost on the spot. Why cant there be more people like this in the business. I will certainly use this company again for all my hvac needs. read more

My home was destroyed in Sandy. These guys came to my home in Queens gave me the most reasonable quote, replaced my entire system / hot air furnace and condensor and ducts.. May/June. did work as quoted, no headaches or BS extras...AC blew cold all summer..Had issue with the furnace in October (not their fault, actually internal furnace issue from manuf.)..they returned my call immediately, came to my house shortly thereafter; diagnosed the issue; got the part and didnt leave until it was resolved..no questions..no issue. highly recommend... read more

This company is terrific! I have had good experiences with each person I have worked with. They are dependable, honest, reasonably priced and know what they are talking about!!! read more

I just had a central air conditioning installed in my home. I can not say enough about this company. Clean courteous respectful.Pleasure doing business with. HIGHLY RECOMMEND read more

On October 14, 2011 i called them for a service call for a heat pump they installed a year prior to the prior homeowner. The unit was not providing heat into the house. They sent a technician on October 17, 2011 to resolve the problem and he determined it was a coil problem which was under warranty. This part needed to be ordered and 4 days later they came back on Friday to install the coil. The heat still didn't work, now they would need to send someone else. The following week, Louis a technician came to the house on Tuesday October 25th and did some tests and decided that a valve for the heat was not working properly and that they would have to order the part. He indicated this would be ordered by the end of the day, as i wanted to find out the status i called the office on Thursday and was advised that the part was ordered today and they dont know how long. I have grown frustrated by the office, i get no status report, updates, etc and the office staff feels that this is harrassment, when all i am looking for is information. 2 weeks later, still with no heat, with no communication initiated by the company i find out the part is finally in and was told when ordered when the part arrives he will install the next day. The part arrived on November 7th and no installation can be done until Thursday November 10th, but in trying to get confirmation of the install time, the office staff never gets back to me and then the company says when i called again today to confirm that they refuse to work on my unit and to find someone else. After getting the run around for the better part of a month i am now faced with finding another company to access the problem, order the part and then install it and be without heat for at least another week. I find this company unprofessional and incompetant and feel like they took me for a ride and that they are not knowledgeable enough to fix the problem.I want this company reviewed and the public to be aware of the practices that this company employs. As it turns out, nothing was wrong with the unit, the problem was is they overcharged it, meaning they put so much freon into the unit it wasnt able to work properly. read more

My experience with P and B Air has been outstanding . My central air went out on Friday afternoon and their technician was there the next morning. Their technicians are knowledgeble and pleasant and most of all their honest. read more