Absolutely amazing overall! My AC stopped working, and instead of immediately trying to charge me…read morefor a service call, Nick took the time to troubleshoot the issue with me over the phone. He figured out exactly what was wrong, told me which motor to purchase, replace the capacitor and patiently explained how to replace both and get everything working again all without ever having to come to my house. He was extremely knowledgeable, honest, patient, and genuinely cared about helping me. It's rare to find someone who provides this level of customer service and doesn't try to take advantage of you. I highly recommend him to anyone who needs AC repair. Nick definitely knows his stuff and will be the first person I call for any future HVAC issues or new purchases!

***HIGHLY RECOMMEND! 5+ stars***…read more My furnace stopped working yesterday, so I started making phone calls to different HVAC repair companies. After requesting quotes on Yelp, I got a slew of phone calls from different companies asking if I wanted to make an appointment for an estimate. At 8pm, Nick called and instead of pitching himself to do the repair, he gave us some suggestions as to what the problem could be and how to fix it. Following Nick's suggestion, we made a quick trip to Home Depot, bought the $40 piece, replaced the broken piece. The fix took less than ten minutes and just as Nick had said, the furnace was working again! Never, in my 29 years of home ownership, has a service person ever turned down an opportunity for a job that probably would've cost several hundred dollars (not including the initial diagnostic fee)!! Nick showed himself to be a stand-up guy who wasn't just looking to make a buck off me. And if in the future, I have any other HVAC needs, Nick will be the first person I call. I only wish I could give him more than 5 stars.

My ac stopped working on a saturday in the middle of a heat wave. Joe came by within an hour and…read morediagnosed the issue as a bad control/circuit board. When the supply store was open monday he helped facillitate the ordering of said board and helped with the install. Joe correctly diagnosed the issue, was easy to get a hold of, patient, and just an all around nice guy. I will be using LVV in the future should the need arise. Thanks Joe!

Joe has been servicing the HVAC units in my Condominium. He is reliable and very trustworthy. He…read morehas replaced units and he's fixed units for me and EVERY TIME he does a great job. I highly recommend LVV HVAC!

I did a major basement renovation last summer and my contractor used this company to upgrade my…read moreentire service. I went from one zone of central air and converted it to 2 zones with ac and heat. To say it has been a disaster has been an understatement. When they put the new system in I told them of a particular room that didn't stay as cool as the rest of the house. They said they would make sure to take care of it. Well the new system actually works worse than my 20 year old single zone system. A few highlights On one hot day the thermostat upstairs is set at 68. My sons room is well over 73 degrees The hot room that was a problem is 74-75 degrees on hot days even though my thermostat is set at 68. The basement renovation they decided to put only one vent all the way on the back by the Bilco door. In the winter the basement is 61 degrees while the thermostat is set at 70 on the first floor. They had to come out here 4 times before they realized they wired the system incorrectly when they installed it I don't expect exact temperature match with the thermostats in every room. But when I drop 40k plus a new system it should be pretty damn close. They often send guys out and say they will come back or talk to the owner about the problem. They never do. Stay far away

I couldn't be happier with the work P&B Heating and Air Conditioning did. My central air has been…read moregiving me a problem for a long time, and from the moment I contacted them they were professional and responsive. The technicians were knowledgeable and worked efficiently to get the job done in a timely fashion. They made sure everything was clean and in perfect working order before they left. The quality of their work truly shows, and they went above and beyond to make sure I was a satisfied customer. If your looking for a reliable, honest, and skilled HVAC company than I highly recommend them. I will definitely be using them again for any future heating or cooling needs. Thank you for a job well done!! Susan Weber.

I called Richard's Heating and Cooling within 12 hours of my heat not working. They sent someone…read morequickly, he was professional, knew exactly what he was looking at and how to fix the problem. I would definitely call again for any hvac needs and would recommend to friends as well. Thanks!

Upon confirming that my heat was out tonight around 7:30 pm, I got in touch with Richard's around 8…read morepm.. I spoke with Brian & explained my situation along with the fact that I had a 7 month old at home. Brian arrived within 1.5 hours, promptly found the problem & replaced the defective piece. Heat was back on in less than half an hour! Brian was very personable & professional! Thank God considering the forecasted overnight temps...probably the coldest night! Absolutely recommend Richard's as they are a true emergency service company!

It takes a lot to get me to a one star review, but when you feel like you've been taken advantage…read moreof, paid for services that you don't feel like were complete or legitimately needed in the first place, and you just aren't respected or valued as a customer, it leads you here. That's where I'm at with Hartmann's & Esposito. Honestly, I was going to write up a whole review detailing everything that happened, but it's not worth my time explaining it. Just know that there is a reason this place has 2 stars on Yelp. The issues others have had with contacting, quoting fair pricing, and doing a legitimate job are all unfortunately true. I had actually used Hartmann's and Esposito in the past and my experiences were decent, but this most recent circumstance (with, to give some details, my furnace and parts that were not actually needed and never completely fixing the issue they created) has left the ultimate bad taste in my mouth. Overall, the whole situation from the start felt like I was being taken advantage of and not once did I actually feel like my time and my satisfaction with this company and the work they did was important. There's a real lack of responsibility, integrity, ownership, honesty, and respect taking place with Hartmann's and Esposito. In no way would I recommend them to anyone else and I will now be looking for a company that is competent, skilled, proficient, and values me as a customer.

I had called to request assistance because my heat was not working, and I was informed that there…read morewould be a $180 service fee for the visit, which I agreed to. When your technician arrived, he informed me that I had a broken circulator. He then began tapping on it and said, "I tried banging it, but as you can see, it doesn't turn on." He went on to say that I needed a new one and that it would cost about $750. When I questioned the amount, he replied, "Well, it's not 7 dollars," and laughed. I did not appreciate that remark--it came across as unprofessional given the situation. I got a second opinion and it turned out I needed to bleed the air in the pipes and it worked. The whole experience left me feeling taken advantage of and disappointed in the service.

A Scheduled Appt was set and they knew they weren't going to come yet didn't reach out to me at all…read moreexplaining they apologize but will have to Reschedule. They left me sitting there waiting for them until I questioned when they will arrive and I found out they weren't going to come at all. No communication and lack of consideration on their part. No thought about the customer at all. They definitely lost a potential customer and I'm going to post this review in all the mom's groups I'm in to spread the word. Whatever happened to the customer comes first?

Marc, the owner, took the time to educate us on our options, and provided a very fair quote for the…read morescope of work (central AC install on 1 level, ductless split on tbe other). He was professional and prompt in his communication throughout the process. The installation went very smoothly, the entire crew was great, and they worked incredibly cleanly. Having three small children, I was concerned about dust and debris, and it was negligible. I highly recommend this company I would use their services again.

If I could give negative stars, I would. This guy is the definition of unprofessional. He was…read moresupposed to replace a part, and the moment I asked for an invoice, he told me to find someone else. No accountability, no courtesy -- just attitude. Save yourself the headache and go with someone reputable.

Has anyone else on Long Island struggled to find a good plumber? Half the time I never understand…read morewhat they're talking about, then next thing you know you run up a bill of $500-$1k without blinking. It's like that episode of Seinfeld: George: "Well of course they are trying to screw you. What do you think, that's what they do. They could make up anything, no one knows". Plumber: "By the way, you need a new Johnson rod in here". George: "Oh Johnson rod, yeah well, better put one of those on". That was me, previous to getting referred to Ed from Eddie's Home Comfort. Ed has done countless of jobs for me. Heating issues with the boiler, cooling issues with the A/C, backyard plumbing, toilets that decide to stop flushing - the list goes on. He successfully completes the task at hand, and then goes above and beyond to make sure things are left better than they were before they were working. And his prices are more than reasonable. At the end of the day he's a guy that cares, prices are fair and he's also technically proficient. Tough to find these days. Finally found a plumber I can trust.