Too bad I can't give 0 stars. I called the company almost 24 hours in advance and got a confirmation of my reservation. This morning when I called them to ask about the ride they told me that they didn't take my reservation and are now fully booked. So now I'm missing the morning bus and have to incur extra costs to make it to the destination point. This is outrageously bad business practice. You don't say you're sorry and do nothing but instead you should do your best to accommodate your customer. I don't care what went wrong and I don't care if the old lady is getting the first stage of Alzheimer's. The best thing that can happen is for P&P to get out of business. Never again. read more

They were great. When I called them initially I got a voicemail so I hung up. But he called me back within 5 minutes and came over on a cold and wet night to give 3 of us out of towners a ride to a neighboring town. He was nice enough to come and pick us up after dinner as well. they don't take credit card however. read more

NEVER TRUST this company! I called this company and reserved a taxi for going to the bus station. 15minutes later than the scheduled time I called the number again to follow up and the driver told me rudely "I have no idea when I'll be there, you can call another taxi if you're in a rush" and then hang up the phone! I missed my bus, missed my meeting and my whole day was ruined due to their unprofessional behavior! read more

P&P must stand for Procrastinating and un-Punctual. Avoid P&P taxi unless you want to miss your train and ruin your trip. I asked for a 10:15 a.m. pickup, and the driver finally came 40 minutes later, ready with excuses for being late, and 'oh, you needed to be there early?'. Made my train by about 30 seconds to spare. Thanks for absolutely nothing, P&P. read more

February 11th called to get a cab for my mother in law from saves animal clinic at 11 pm at night. Said it would be 15 minutes he got there in 5 and called me twice because she wasn't outside ( she was talking to the vet). Awesome they were available and made sure there was a connection for the fare. read more

TERRIBLE, HORRIBLE, DISHONEST TAXI CO. I got a very routine taxi ride in an old beat-up car for a total of 30 miles from the White River Junction VA Hospital to the Springfield Hospital in Vermont. I was never told what the price was and when I arrived, it was over $100.00! The elderly driver said she might not charge me, when she saw that I was visibly upset (yeah, right!), as the check was cashed immediately. These folks are obviously running a scam and are totally dishonest. To all of my Veteran Brothers, DO NOT USE THIS TAXI SERVICE, please find another responsible service at whatever cost! As the previous review, this is an outrageously bad business practice and absolutely should be investigated. Please don't be suckered in!! read more

Called to get a price quote and they asked me "oh you dont know anyone that could give you a ride cheaper?" um if i could do you think i would be calling you. Well they wont be getting a penny from me....ever! read more

Booked my ride to the airport from Woodstock, VT to Lebanon airport a day in advance over the phone. Followed it up with a text to make sure they got the details right. Three hours before the trip, tried calling to reconfirm and left a voicemail. Tried an hour before the scheduled pick up and got voicemail. At the scheduled departure time there was no sign of them and no communications, either. Fortunately for me, my gardener was there and her husband took me to the airport. Otherwise, I'd have missed my flights and lost a pile of money. I WILL NEVER CALL THIS COMPANY AGAIN and you shouldn't, either. read more

I was lucky enough to be able to get the number for Twin State Taxi after a different, but well known local taxi company confirmed my booking then blew me off, leaving me stranded. George, the owner, picked me up even faster than anticipated--He is not only polite, courteous and timely in his pick ups, his company charges several dollars less as well. If you're visiting Dartmouth or the White River Junction/Lebanon/Hanover area and want reliable service, call Twin State Taxi. read more

I have not actually used this taxi service. However, I called them desperately looking for a ride for my son to get the White River Junction train station because the other taxi company which I made arrangements with (a full day in advance) to pick him up did not show up. They were very apologetic but could not get to him in time to get him to the train station for his scheduled departure. In them meantime, the first taxi company arrived ( a full 20min late.) Just moments after my son was on his way, P & P called me back to ask if I had any luck getting a ride for my son. I will definitely call them FIRST next time I am in need of a taxi in Hanover, NH. read more