The service is great. This place has exceptional servers. The atmosphere is nice. The food is delicious. The only complaints are that the prices are pretty high and it is not very authentic, but it is a very enjoyable experience nonetheless. read more

Fabulous food, BUT . . . try to go when the place is full of people. My friend and I are repeat patrons and like to go early before the crowd. The downside is that the music drives me nuts. It's not pretty music and always consists of an inordinate amount of VERY LOUD repetitious clanging of percussion that agitates and makes me very jittery, like it's trying to drive me away rather than to relax me so that I can enjoy being in here. Once the noise of the crowd comes into play, it gets marginally acceptable just as we finish and prepare to leave. Management should know that restaurant music should be at a volume such that the patrons are aware there is music, but are really unable to discern what they are hearing. read more

I can't say enough wonderful things about this restaurant! The food is always consistently outstanding and the cocktails are superb. The management and staff care about our health and safety so everything in this location is spotless. Please be considerate and wear a mask for everyone's sake. Being able to dine in a wonderful atmosphere with fantastic food is worth wearing a mask to your table. Don't forget to tip and much as you can. It looks like Lubbock may be headed for another closing of indoor dinning and the employees can always use a little help. The price is worth every penny!!!! read more

Very disappointed tonight. I dine at P.F Chang's about 2 days per week, I have always had great experiences. Tonight was a different story! I suffer from asthma, I am exempt from "mask wearing". I was denied service due to this tonight, thanks to Christian the "Manager". He refused to allow me to walk to my table unless I produced a card telling him I had a medical condition or wore a mask which would've sent me into an asthma attack. Which is a serious violation of my rights as a disabled American. Christian should be ashamed of himself and P.F. Chang's should do better training to help with this. I was humiliated and ordered to be removed from the "private property" which he continually said. He said "LEAVE" on multiple occasions. Absolutely humiliated and he is a disgrace, Christian also refused to provide his last name. Thanks for a horrible experience Christian. read more

We are traveling through Lubbock and haven't had PF Chang's in ages. We stopped on chance that it would be a good experience. We were seated right away as it was early but we sat for about 10 minutes before a server took pity on us and took our order. Maria was great! Thank you for making our dinner a pleasure! read more

I have never been so disappointed. We ordered food to go during Covid, when we got home the food was horrible the rice wasn't even cooked all the way, it didn't look like it had been made at P.F. Changs. I called the restaurant and spoke to the manager, he told me he was sorry, and could he please refund my order, and send me a $25.00 gift card so I would order again another time. I said that would be great, the only problem was he didn't do either. My charge still showed up on my credit card, and it's been over 4 weeks and nothing has come in the mail, he said he would send it the next day. read more

Been to P.F. Chang in other states. This place was absolutely wrong in so many ways. I know the pandemic is affecting business. But dang how do you mess up white rice. This rice was so dry and horrible. I have been eating rice since I could eat solid food. I am korean. How does an Asian restaurant mess up the most simple basic thing as rice. This is like an American diner messing up an American staple. Rice is the symbol of Asian foods. Come on seriously check your rice before you serve it. The white rice was border line not usual able as fried rice. read more

Check your order for takeout before you leave! Yes I got fooled. When I got home they forgot one of my entrée.

Thank you to our server Kailey, Christian and Bill the managers and the P.F Chang team as a whole, for making our night very special! Food was great, loved the Sichuan beef, and the crab wontons! Thank you for showing out-of-towners what great customer service is! read more

P.F. Chang's - Hand signed birthday card from staff! - Chinese Near Me - Lubbock, Texas

The food is good, but I think overpriced for what they are. Two entrees, two drinks, and an appetizer ran us into the high $50s, plus a tip. Gretchen was our waitress, and she was extremely attentive. Manager came by to check on us during the meal. Our glasses were rarely empty. Just... kinda pricey compared to other restaurants in town that have similar quality. read more

The first time we went it was good. We have been back 4 times and it was bad. The food was not good. Two separate times they served us cold dumplings. Today we got burned, super greasy egg rolls. I will post a picture. Why would you serve guests burned food??? Gross!!! read more

P.F. Chang's - Chinese Near Me - Lubbock, Texas

This is my third time getting this dish here and I am so under satisfied it's not even funny. The "Crispy Honey Chicken" was neither crispy nor tasted like honey. Instead what I got was soggy fried chicken. The last two times I've eaten this it has had a honey glaze on top, and I believe that was missing from my order. It's clear that no one in the kitchen Chechen to see if it was correct. I did order online and pick it up so the sogginess of the chicken can be overlooked, but when I order a Honey chicken and it tastes like salty fried chicken with no hint of sweetness something is very wrong. I will NOT be ordering from here again anytime soon. My advice is if you want to eat here go inside so that when your Order is wrong you don't have to drive all the way back to the location to complain. I will finish by saying that I also got the egg rolls and they were fantastically cooked. If my entree had received the same treatment I would have been in heaven. I mean FUCK MY DRAG RIGHT? read more

P.F. Chang's - Crispy Honey Chicken Pan - Chinese Near Me - Lubbock, Texas

A couple of words describe this place: CHA-CHING and SLOW. I know Pei Wei and PFC are owned by same company, but stick with Pei Wei since it is cheaper and larger portions. I thought it odd that the server stayed at one end of table taking our order and couldn't hear what we were saying at other end. I guess no one ever taught her to move to the speaker so you ensure you get order right. Instead, she made us shout at her so she could hear. Weird. Service here was super slow. For party of eight, several of us were half way through meal before one of us had their sweet/sour chicken. We sat 45m after ordering before first plate was delivered. I picked this place a while back but saw prices online and decided against it. Someone said it is served "family style" (as does their menu) and so I thought it must be a larger amount to justify the price. Nope. It is just pricey. I cannot eat mushrooms and many of their entrees have mushrooms. Overall, not worth the price or quantity. read more

This is one of my favorite places to eat. BUT they have changed their menu drastically and all my favorites are no longer available. What I got was good but I couldn't get what I wanted. We won't be going back. read more

We love this place! The miso salmon is excellent, and the green beans are a perfect starter. The service is always excellent, very friendly. read more

Ernesto was our waiter tonight and there are items that I could say were problematic but what restaurant does not experience bumps in the road? But what separates this company from the rest and makes them awesome is how they handle the bumps in the road. Could not be happier with our dining experience tonight. Everything was made to be perfect and we will return and keep this place On our list of favorites. Earnesto was awesome. Note to vegans: they are awesome at making modifications to popular dishes! read more

Upkeep is a huge deal my friends & I have been back on multiple occasions & sigh, it is not the same as the birth of this establishment... The first dishes on the initial visit were on point, service impeccable & atmosphere reminiscent of each PF Chang's I have visited in Dallas, Austin, Albuquerque & pretty much any major city as I heart this restaurant & am a true follower.. First, I called to make a reservation & they have recently changed their policy that you must make your reservation two hours ahead. Previously, I could reserve a table within the hour. We ate at bar top as the wait time was an hour plus. We ordered the chicken noodle soup for six wich comes in a large pot with your requested number of bowls.. It was frigid outside so I was anticipating a soup chock full of chicken & noodles with an Asian twist! The outcome was a sub par montage of things which seem cooked up at 3 am by a college student on Christmas vacation who was raiding the dregs of their parent's refrigerator... Let me elaborate as I was SO disappointed & curious as to who is being paid to come up with such s travesty! Chicken broth, boiled chicken, bereft of spice, cherry tomatoes?????, and I counted, 7 udon noodles which look as though their growth was stunted! About an inch long and awkwardly shaped... Lukewarm soup to add to the insult & requested siracha because spice was lacking as well... The seared brussell sprouts are delicious & consistent but, not difficult to replicate & upgrade. My other concern was the environment; beautiful on opening & I noted multiple places where the walls were scraped & neglected to be repainted which is not acceptable with black paint & not ok, considering the price point. I noted in the women's restroom, the silver baseboards were very noticeably filthy. My synopsis is as follows: Do NOT waste the money when you can go to Pei Wei with fresher, cooked in front of you food with way more veggies & you do not drop 100 dollars without corresponding food quality, ambience & cleanliness.. I will not go back, Pei Wei reigns!!!! read more

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Their combination fried rice is the best I've had in 23 years, since leaving Chicago. I ordered the combination and had it modified, no egg, no peas or carrots. It was excellent. Their online ordering is especially wonderful when you're headed into or out of Lbk or driving across town but don't want to wait for the cooking time once you arrive. It's great that they'll call you and let you know your food is ready, so you're not sitting out in the parking lot waiting for the last several minutes to pass while your food gets cold. That's a non-issue. The shrimp in the combo fried rice was not only abundant but also easy to find. No microshrimp, they're easily identified and ample in size. Overall it was very delicious. read more

Always good. But the menu has changed. Limited!! 50% chance your favorite isn't available!! read more

The Lucky Lady and I decided last minute to go out and have an early supper tonight. This was our first visit to this PF Chang's. Very nice atmosphere and we were promptly seated. Great selection of items to choose from. They even have meals for the vegetarians. We started our meal off with the lettuce wraps (A must get if you eat here). The Lucky Lady got the beef and broccoli and I went with the lobster and shrimp fried rice. The food was good and we both enjoyed what we ordered. A little pricey but good none the less. If upscale Chinese food is what you are looking for this is your place. Happy Eating!!! read more

P.F. Chang's - Lobster Shrimp Fried Rice!!! - Chinese Near Me - Lubbock, Texas

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I went in with high hopes for P.F. Changs's, but honestly, I don't understand the hype. The food was okay-- overpriced, and I wasn't impressed by the sesame chicken and beef a la sichuan. The appetizer I got was probably the best part -- the cecilias pork dumplings. I went on a Friday night, which was busy, so we waited ~40mins to be seated (you can call ahead to make reservations for parties under 4). The service was good, because the staff was really nice, but still.... read more

P.F. Chang's - The sesame chicken & beef a la sichuan - Chinese Near Me - Lubbock, Texas

I wasn't expecting that much, there were 10 in our party so that usually causes problems and mix-ups. Was I surprised, not one missed order and the food was really good. The lady that waited on us was top notch (I really wish I had thought to get her name). My Wife and I will definitely be back. read more

Amazing service also amazing food. I made the reservations for my daughter a birthday. The service we received was superior.

I had a lovely ladies night here recently. The food was top notch. The warm sake and egg drop soup were both well prepared. My sushi was surprisingly well done. I truly did not expect it to be that good so far inland. The service improved as the night went on, but we got off to a rough start by having to chase down our waiter which was really annoying because it really wasn't busy in the restaurant that night. Overall it was a positive experience. read more

P.F. Chang's - Chinese Near Me - Lubbock, Texas

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Still amazing after all these years! This place still delivers great food, large portions and at a slender price! We had honey shrimp, pork dim sum, wok sizzled steak and brown rice with egg drop soup. All of it was done right and tasted fresh and delicious. Their wine list is short, but it is Lubbock. We found a decent red blend for under $25 and enjoyed it with our meal. The service was prompt, polite and friendly. What more can one ask from a restaurant than that?! read more

I order from this location about once a month from DoorDash. Every time the food is delicious and packed perfectly. It's almost impossible for your food to spill or get damaged with the way they pack it. Quality of food is great, obviously not Michelin star level but it's good fast food, a bit pricey but no complains so it's a good bargain. read more

The customer service here is excellent! Ordered food for my sisters birthday from here and they forgot all the rice. I called the manager and he offered to personally deliver it to our home across town in his car! When I said it's ok, we already made rice he refunded me part of my money. All the food was delicious and I really appreciate the customer service. You will not be disappointed! read more

If you want very accurate Chinese food, this is the restaurant to go to!!! The recipes are authentic to traditional cooking! Since opening, it has been non-stop PACKED, which is fantastic! We have had phenomenal service so far. Our server, Ernesto, is very sweet! Have met the manager, Ivan, a couple times as well. The entire staff is very friendly and loves interacting with the customers. This is one is the best of ALL of the PF Chang's that I have been to! From East to West Coast, to North and South Texas, this has been the best one, hands down! To those that are complaining about it being busy/crowded/having to wait long - wait a month or two and it won't be! The place just opened, of course it is going to be packed!!! Everyone wants to go! read more

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Mongolian beef and king pao shrimp are our favorites. Foods usually good and staff is friendly. Only downside is it is a bit pricey for what you get. read more

It was the first time I had eaten the food there. I called in an order. I was wanting a noodle dish and searched Yelp for noodles. The food was good. read more

Came here the weekend before the grand opening. Our server was great, everything was complimentary. It was such a great experience, I can't wait to go back. I had the ginger chicken and broccoli along with some dumplings. I've been to the Vegas location so I'm not sure if the serving sizes were much smaller because they were complimentary or if that's how they just are here, but in Vegas they're much bigger. Over all it was a great experience I loved it read more

I love their food and service. Perhaps it is not authentic Chinese food, but it is the best in the area.

I come here about once a week, and I consider myself a food snob, if that helps your consideration at all. Summary: this place is awesome. Long versions: Food: The food has been fantastic every time. Always perfectly cooked, never had food missing, etc. etc. period: you should come here if you want a solid Asian meal. They never disappoint. Drinks: awesome drinks. I have way too many each time. Happy hour is great, but my favorite is the Chang Mai tai. 15/10 solid drink. Dumplings: might go under food but need a special mention. They are awesome. Just period, end of story, nothing else; they are awesome. I will come here just for the mai tai's and dumplings for a meal. Service: amazing. 100/10. I've never met a bad employee, and I'm here (at least) every week. The bartenders are all great, servers and hosts/hostesses are great, they are all great. They clearly hire good people. 100/10. This place is great and well worth your money. read more

Impressive customer service. LONG wait for table on Saturday night but it is a new restaurant in Lubbock. Great selection and variety on the menu! read more

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Their fried rice is really good and the portions are big enough for two people. Loved the vibe of the place !

I give our Bartender/Server Sheridan 5 stars she was amazing! Our soup large soup only had 3 wontons, very disappointing soup. I'll find better options next time read more

I really don't have anything bad to say about P.F. Chang's it was good our food was great and we came at a busy time everything was fresh and our waiter was friendly I will be coming back read more

P.F. Chang's - Chinese Near Me - Lubbock, Texas

Had a great meal here thanks to amazing service from Kari and delicious food. It was our first time and she was so helpful with menu selections. My son eats dairy free and she printed off a special menu for him. So was very friendly and attentive! The Korean glass noodles and lo Mein were our faves. The short rib appetizer was so tender. We will definitely be back. read more

We have always loved the PF Chang's franchise. This particular location was great when we first started coming, however it's changed a bit in the quality of food and customer service. I always order the Chicken Pad Thai and until about 2 months ago it was still a 10 on my rating scale. I can't even order it anymore because it's been such a let down and that's really sad because it was the best of anywhere. We still come occasionally for the lettuce wraps. They are good. It makes me sad because I have always loved PF Chang's. read more

Twice this week I've order led with Uber and had issues with incorrect orders . Today I received no rice with meal that was purchased . Earlier this week , the Budda Delight was ordered steamed , and what I got was plate of broccoli and nap pieces , uncooked . I don't suggest using app for delivery . Driver and restaurant don't seem to have any sort quality assurance . read more