I dined at PF Changs in Destiny Mall while I was Christmas shopping. My family and I had a wonderful server. Her name was Cindy. She greeted us warmly and was extremely attentive throughout our entire meal. I've dined at PF Changs a few times in the past several months and am always pleased when our table is assigned to Cindy. She suggests items from the menu and answers any questions we may have. The chicken lettuce wraps were delicious. Cindy always has a smile on her face, an upbeat attitude and her laugh is contagious. Cindy is an asset to the PF Chang establishment. Excellent service is the reason I keep coming back. read more

Great stop in Syracuse! I always loved PF Chang's, so there were no objections to today's visit for my graduation dinner. The beginning of the visit started rocking while getting the runaround from the hostess desk and the bar (annoying), but we finally got a table after the 45 minutes wait. Still giving 5 stars because we had a delicious feast with our waiter Dusty, great service! Thanks to the kitchen that made us extra pan fried bread to go home with our leftover duck. -Crispy Honey Shrimp -Mongolian Beef -Buddha's Feast -Singapore street noodles -Peking Duck -Seabass -Great Wall of Chocolate -Mango Iced Tea with simply syrup Stuffed! Thanks again! read more

We ordered delivery from this location on our girls trip in NY. We ordered the meal for 4 which included soup, a side, rice and 2 entrees. We had the lettuce wraps, bang bang shrimp, Mongolian beef, orange chicken, chicken fried rice and white rice (we added to the meal). Everything arrived fast, hot and was delicious. The food was more than enough as we had food left over. Overall I would recommend eating her whether it be dining in or take out. read more

Went to celebrate a graduation was disappointed with the food, all the food tasted mediocre, service was slow but our server did her best to serve us our drinks and food. Was hoping for a better experience for this special event. I will not be returning to this restaurant. read more

Our first visit last month wasn't the greatest. Our meals weren't hot and the chili peppers in my Kung Pao meal were burnt. We decided to visit again for lunch last weekend since we were at the mall shopping. We ordered the house-made pork egg rolls and vegetable spring rolls. Even though I had to take out the mushrooms, they were both amazing with the sauce they came with. My husband ordered the Spicy Miso Ramen with chicken. I ordered a side of white rice and Sesame Chicken. I asked if I could get the chicken crispier. Both meals were excellent. read more

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Worst service ever never coming back again the manager not a good helper. She look like she didn't want to do anything except for look around and criticize people. read more

Been a while since we have been here. Brought a friend for his birthday because we wanted cocktails to celebrate and PF Chang has a good variety of Asian foods as well. Great decision! Our waiter Fonya was as fun and humorous as he was polite, available and efficient. The food was excellent, and the 6 layer chocolate heaven was huge and delicious for dessert. Tempura calamari was our appetizer served with a very good wasabi aioli. I had the Sea Salt and Pepper prawns with fried rice and the Asian Pear Mojito which was amazing. Birthday guy had Sesame chicken with a Tokyo Mule, all of which disappeared. I had leftovers saving room for dessert. We barely dented the "Great Wall of Chocolate" so he took the remainder home. Was a fun and enjoyable meal. When we return we will ask for Fonya again! SO I forgot to finish this review and we returned for my birthday and Fonya was again our server! Such a fun and enjoyable experience that did not disappoint. Best chain restaurant in CNY! Park across from the front of the entryway on Destiny Drive and walk up the ramp and right into the entrance of PF Changs without having to cross through the mall. read more

Portions are big which makes it perfect for sharing, food is American Asian. The kids loved it. I forgot to take a pic of the Cali sushi roll but it was really good. Service is quick. Our fav dishes were the chicken lo mein and Mongolian beef. We even have left overs to take home. read more

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Horrible service, particles found in our food and table next to us, asked for a extra plate to share my food with child and was told there were no plates! Asked for manager and got yelled at.. literally.. and told that they are understaffed and have no plates or cups left. Very creepy staff - everyone here hates life. Weird vibes. Food no longer tastes life of changs. read more

Food: The dish I got, Chicken Noodle Soup was delicious. It has a flavorful broth with a delightful kick of warm spice. It is perfect for a chilly night. They add a few blistered grape tomatoes which sounds odd but it works. My friends got lettuce wraps and honey chicken. The lettuce wraps were not a good as they have been at other PF Chang's but still decent. The honey chicken was more breading than chicken. I always feel bad leaving negative reviews but this place (at least on the night I was there) deserves it. Dirty silverware, dirty glasses, dirty plates, extremely slow service. To top it off when we were ready to leave, we waited 20+ min to get the check apparently our server had already cashed out and didn't tell anybody else to wait on us...so yeah. There are other chain restaurants around here, I recommend you consider one of them. read more

Was really wanting great Mongolian beef but was sadly very disappointed! Staying across the street at the embassy suites so places a pick-up order. Everything with the pick-up was easy but the beef just did not have barely any sauce! Sort of sad but I guess I shouldn't expect too much from a chain restaurant. read more

Honestly was not very good service, also the food came out cold and some food we ordered was undercooked. I will definitely not go there again. While the presentation of the food was nice, it was terrible and under cooked. My friend ordered the noodles, they came out uncooked and they were like plastic. read more

P.F. Chang's - Korean Korean Bulgogi Steak - Chinese Near Me - Syracuse, New York

Location was clean and friendly. Service was fairly quick and food was on point. My only complaints are that they have a drink and dessert menu, but make you scan for the food menu online. And then when the bill came, they make you scan another code and pay online with a card. read more

**Our waiter Richard was the best and truly made our dinner experience enjoyable.** Richard was positive, courteous, and professional, yet he also made you feel like you were eating dinner with a friend /family. He had just the right amount of attentiveness. One of the best waiters we've had! We enjoyed our dinner. Everything was good quality, fresh, and tasty with just the right amount of flavor and seemed like it wasn't loaded with salt or msg! read more

This place is located on the first floor of the Canyon area in Destiny Mall. There is plenty of seating. They have daily specials! I came on a Tuesday and their special was a $5 mai Thai and a $10 pad thai. They call it their Thai Tuesday special. Wednesdays are wine days. I came ordered 6 Cecilia's shrimp dumplings off of the dim sum section, lobster avocado rolls off of the sushi menu, kung pao dragon roll off of the sushi menu, and crispy avocado rolls off of the appetizer menu. The mai thai was good but didn't look like their advertised photo. It was on the strong side, as most mai thais are. The avocado rolls were a newer menu item. For dessert I had the banana fried spring rolls with coconut pineapple ice cream and the Vietnamese chocolate lava cake with vanilla ice cream. We asked the waitress what made it Vietnamese and she guessed chocolate. After googling it, I learned that it was the fact that it had a slight hint of coffee. I think it's a pretty far stretch to call it Vietnamese just because it has coffee in it. I don't know if they used regular coffee, chicory coffee, or actual Vietnamese coffee (with the chicory coffee with condensed milk). The fried banana dessert was delicious and is something I'd definitely order again. I loved the coconut ice cream that was paired with it. They also had mini desserts for under $4. They gave free fortune cookies at the end as well with fun PF Chang facts. The lobster avocado rolls didn't have an Asian or classically sushi flavor to it. I think the lobster was flavored with bay seasoning so the entire thing tasted unusual for me. The kung pao dragon roll was more up my flavor palette but was slightly too spicy for me. The shrimp dumplings were good but would have been better if they were served at a hotter temperature. The crispy avocado rolls were alright. They had edamame inside that I didn't care for. They pack less flavor than the avocado fried spring rolls at Cheesecake Factory. The food presentation was really great. They forgot to bring out our drink so the drink came out after our food. Prior to this experience, I've been to PF Chang's once in California around 10 years ago. I do like how many new menu items. I wish more of their desserts, other than the banana fried rolls one, were Asian-inspired. read more

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Food was great, typical PF Changs quality with the exception of the water which may have come from a dirty sink. Service was bordering on awful, the place was nearly empty on a Monday night and everything was slow. As we finished apps the plates piled up on the end of the table, they were never cleared and by the end of the meal there was a stack sitting there. At one point another waitress tried to bring other apps to our table and said "these are yours, right?", um, no. We had a gift card the waitress couldn't figure out how to use and had to ask the manager for help, it took probably 20 minutes before she came back and said the manager couldn't do it either. No problem but the manager should have been the one to come over and apologize. Overall, very disappointing. Other than the food, only other positive was the cheerful bartender who brought our drinks to the table. read more

Stopped here for lunch with the family and gf, place was really good! Really nice inside, our server was good for the party we had. The lady and I split the Avocado Rolls which were marvelous, dipped in like a sweet and sour type sauce! Following that for an entree we split the Lo Mein Combo which came with obviously lo mein noodles along with mixed vegitables, shrimp, beef, and chicken. We enjoyed it a lot, it was a good amount as well! read more

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It's just a step above your typical Chinese takeout, but significantly more expensive. The service is always fast and they make sure you know that everything is homemade. I ordered the kung pao shrimp with fried rice and the meal came to around $24 (without tax and tip). Everything was very good and well seasoned, but I wish my dish was a little spicier. I would recommend this place if you want American style Chinese food, but you don't want to get your typical takeout. read more

P.F. Chang's - Side of fried rice - Chinese Near Me - Syracuse, New York

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love. love. love. LOVE love love this food was good !!! quick service good food and employees were nice

Some of the laziest front of house in the state of New York. Came in with a 6 P.M. reservation. Arrived at 5:57 PM, were told it would be a "ten minute wait" That's fine, expected even. What's not expected nor fine is then waiting *directly in front of the front desk* through 6:30, receiving no contact whatsoever. Multiple tables of people arrived and were seated, being served out-of-order directly within view of us. In fact, despite us having a 6PM reservation in hand, a two-person party arrived at the front desk at 6:30 and was seated IMMEDIATELY. How is that in any way professional? If a restaurant is too busy to seat a party of two, that's fine. It happens. But here are two things you cannot do: 1. If you're going to make someone wait, and they are waiting DIRECTLY in front of your desk, possibly communicate with them about the delay. 2. If a party is waiting through 6:30 for a 6:00 PM reservation, even the most basic acknowledgement would suffice. We did not receive any communication, instead the front desk checked their phones and watched us wait far beyond the 10 minutes we were told, all while giving attention to other parties. If setting a reservation and waiting patiently, respectfully only to be blatantly ignored is your thing, then P.F. Changs at Destiny USA Mall is the place for you! read more

Good 'ole P.F. Chang's...I can't tell you how much MSG and overly sugary/salty soy sauce enhances my life, especially when it's W O K - F I R E D. In my eyes their food is peak of modern American cuisine, from service to cleanliness to foodiness. There's no one in the game quite like P.F. Chang's including P.F. Chang's. Every time I've been to P.F. Chang's it's been a different experience really because of location. Sometimes the food is outstanding and other times the food is standing out because it's so bad. Luckily, the location at Destiny seems to be pretty good overall. Let me first just say that for this location, the decor is beautiful. It's dark, it's moody, it's oddly romantic? well at least until the family baby sitting behind you starts screaming. I'm sure people come here a lot for celebrations like dates, anniversaries, and sleeping babies. For a chain, it's one of the nicer looking restaurants. Food here is mostly good. The famous lettuce wraps became less famous every time I visited. Not sure if there were different chefs at times, but it just didn't taste the same every visit. However, when it's good it's great. The main dishes are where P.F. Chang's shines to me. I've had the Kung Pao Shrimp, Chang's Spicy Chicken, Chicken Lo Mein, Long Life Noodles, and other dishes. All were excellently seasoned and they made me want to come back the next day. The servers are also a welcome addition to the overall experience. The experience servers are attentive and fast. The inexperienced servers are a little awk, but they're still cute and bubbly. It's always a good time coming to see Chang no matter what you get. If you can't decide where to go for dinner and you're craving any imitation Chinese food, then look no further than the P.F. read more

Consistency delivers great food. The location is in the destiny mall, but pretty separate and near an entrance so is still ok.

Food and service were good. However, DO NOT order a glass of wine! We were charged 17 dollars per a 9 oz glass. You can buy a bottle of the same wine for $15, around at the liquor store! read more

I came here for the first time yesterday for Valentine's day and I must say I was not disappointed. Me and my girlfriend is split the lettuce wraps and the dynamite roll. She got the Kung Pao chicken and I got sweet and sour chicken those dishes we're good but not great. The service was good even being a little slow because of the Valentine's day rush, the waitress was very nice though. This sushi I found to be very good for being from a chain restaurant and I experienced why their lettuce wraps are the go to dish of the restaurant. After my first experience I'll most definitely be back to try out more of the menu. read more

I came here with my family for dinner and the food was amazing. However, the table we were seated at was dirty, my mother asked to have the spots wiped and the waitress gave her a towel and told my mother to wipe it up. Our appetizer came out quickly but our food took a little while. It also took our waitress a while to take our food order. We had to stop her and tell her we were ready to order. read more

P.F. Chang's - Mongolian Beef - Chinese Near Me - Syracuse, New York

I was at the mall and my niece wanted to come here for lunch so our little group came here. It was a slow time and we were able to be seated right away and had great service the entire time we were there as the wait staff didn't have too many people to take care of. I had a coupon for free chicken lettuce wraps so we got those to share. They were delicious as always and we had the portion was large so we were able to bring some home to have later. I always tear apart the lettuce and eat this as a salad when I have the leftovers. There were 4 of us and we ordered kung pao chicken, sesame chicken, and crispy honey chicken for all of us to share with our own rices. The food came out very quickly and everything was cooked well. We all enjoyed all of the food that was set out for us and we had a ton left over to bring home for lunch the next day and it was just as delicious the next day for us. Overall, I am very happy with my experience here. I enjoyed all of the food and the waitstaff was perfect. read more

It was literally the only place offering dine in service and the food was great. It was a little spooky to see the mall completely empty. read more

P.F. Chang's - Empty mall - Chinese Near Me - Syracuse, New York

This is the worst food I've ever had in my life. Went to dinner with my family and every single thing we ordered tasted and smelt like complete ass. This place is so nasty your worst enemy doesn't deserve a 3 course meal here. The only upside was the upbeat instrumentals coming from the speakers. read more

P.F. Chang's - Shits so ass - Chinese Near Me - Syracuse, New York

First time at a P.F. Chang's ever. And it was alright. Nothing really unique about this place. Taste like any other place really. I got the surf and turf and boy do they give you a lot of rice! The service was great tho. Probably won't go back go this place. Food is kinda overpriced but the quality doesn't meet the cost. read more

Went in for an early dinner and were in a rush. It wasn't busy at all so they said it wouldn't take too long for the food to come out, but it did so we asked them to just box it up. They were apologetic and friendly. read more

P.F. Chang's - Chinese Near Me - Syracuse, New York

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Went in on weekday night and sat at the bar. It wasn't that busy when we arrived. The bartender Aaron was very attentive and helpful in giving us ideas for drinks and food. Food was service in a timely fashion and he checked up on us several times. We got the lettuce wraps and the chicken wings. Both were good. The chicken wings were a little spicy and carried a decent amount of heat. Overall I will definitely be back to check out the happy hours specials!!!! read more

P.F. Chang's - Lettuce wraps. - Chinese Near Me - Syracuse, New York

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Went here for dinner and honestly wasn't that impressed. Didn't have high expectations but was expecting a bit more than regular takeout chinese food since the price is about double compared to chinese restaurants. First of all the lettuce wrap was great. Have heard only good things about it so I had high expectations and the expectations were met. Fried rice on the other hand, is especially not recommended as it was very bland and some of the veggies seemed to not be cooked. Got the chang's spicy chicken because it was recommended by our waitress but didn't think it was special either. Lobster sauce shrimp was good. Nothing especially to comment on. I went here to redeem a coupon I got online and was willing to revisit if the food was worth the price, but am pretty sure that I would not come here again. read more

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On 12/20/2019 had lunch with my niece and after our meal I paid for it but the waiter lost my credit card. 5 days left before Christmas and no credit card, I had to cancel it immediately and contact all of my websites and change the method of payment. My mail order medications are delayed for insufficient funds. No Christmas shopping The manager didn't care, the restaurant didn't care and I'm the only one that got screwed that day and the remainder of Christmas. Pay cash ONLY and PRAY you get your change back read more

Great food, good atmosphere, but A bit slow. Very happy that our server had no mask, and the manager and most of the staff. Much better human connection. read more

I wasn't sure about my choice before coming here because of bad rate in yelp. But after trying this place, I think 2.5 star is not fair! Taste of food was good. Service was good and employees were very polite and respectful. Dining place is nice and clean. read more

P.F. Chang's - Egg drop soup - Chinese Near Me - Syracuse, New York

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I ordered takeout last nite through grub hub. Food was horrible and that is the nicest thing I can say. I ordered fried rice I got not even 1/4 of a container and it was soooo dry. I ordered sweet and sour chicken it was my favorite before last night. I tried it horrible. I will never order from there again. Total waste of money . Grub hub was great read more

This place is an absolute disaster.. I waited over an hour for a bud light in a bottle and we are going on an hour and a half for food. Terrible, deplorable, and the place should be closed immediately. read more

Ordered shrimp and lobster fried rice and not ONE SINGLE lobster was in the rice. Spent time actually looking for some. $17 for shrimp and mushrooms.... what a rip off!!!!! Was also a bit salty. At least let us know if you guys don't have lobster... Update: I gave this place another try, as I had friends wanting to try this place. All I have to say is NEVER.AGAIN. I ordered wonton soup, and let me tell you the shrimp was raw!!! That's the worst that can happen, and it was just awful! read more

P.F. Chang's - Chinese Near Me - Syracuse, New York

I have been to quite a few P.F. Chang's restaurants and they always seem to consistent in delicious flavors. I am a huge fan of the Mongolian Beef dish myself. My wife loves a multitude of the shrimp dishes. They have a ton of different dishes that can suit a multitude of different tastes. The only problem coming here is that you tend to order way too much food because everything is so good. I think one of the major bummers for me when it came to this particular location, is that it's missing the classic PF swagger. Almost every one that I have been to either has some sort of giant soldier/horse statue or a glorious outside entrance. This location doesn't have that and kind of has a boxy design. Now I am being really nitpicky on that, but I just always thought the statues were so dang cool! I think the mall was a little more stingy with outside entrances when PF came. I actually remember them saying they were refusing all outside entrances for all restaurants. They then fell back on that for places like Cheesecake Factor. Maybe this location could upgrade with some statues inside the mall? Either way, really good food all around! read more

We had a good experience at PF Chang's and visited during a very low-traffic time of the week. The prices were very reasonable, especially considering the quality of the food, the presentation, and the amount of food we got. Our server was kind and polite and checked up on us a few times. We were disappointed that one of the dishes we wanted to order was sold out and that the sake machine was broken so that we couldn't order sake either. We really enjoyed our food and had no complaints. read more

P.F. Chang's - Wontons (appetizer) and Lettuce Wraps (appetizer) - Chinese Near Me - Syracuse, New York

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