I had the good fortune of talking to Kevin. he walked me…read morethrough how to resolve a frozen pipe problem, spent 20 minutes on a call, and then requested I call back to let him know results. Very refreshing to find that knowledge & patience. 5 star ++

With this freezing weather , we experienced what we assumed was some freezing in some of our hot…read morewater pipes that we couldn't get to. We called Superior plumbing...and Kevin listened and gave us the help we needed over the phone. He was extremely courteous and professional, and helped us solve our problem. Highly recommend!

Great response time after initial request for a quote. Customer service on phone was very polite…read moreand everyone was professional throughout the whole process. The tech that changed my garbage disposal was on time, followed all COVID safety protocols, was very nice and he had paper covers on his shoes for entering my house. He was very efficient and also patient with all my questions. Also, he gave great advice on how to keep my disposal unit running it's best. Great business and now my new "go-to" for all my plumbing needs!

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

We saw Bob Downey Plumbing signs on trucks, in the blue book, and in the paper with a coupon. What…read morea great experience at every step. From the human voice who answered my call to the prompt and professional plumbers (Mike) who assessed the plumbing problems and our needs, to (Scott) who kindly and expertly remediated the leaky bathtub and shower and drippy faucet in the kitchen when the parts came in. All timely and within a few days. Thanks again! We would gladly call again for next home plumbing needs.

Top notch service couldn't have asked for more. Our kitchen sink plugged up late at night after…read moredinner (basic tinkering didn't fix it) and they were able to send a guy out early morning the next day. He was personable, professional, and recommended the things we need for better longevity for the service we're getting. Well worth the price and I would recommend them greatly.

For a company with Honest in there name, they turned a very simple job into one they advised would…read morerequire tearing up our house for $30,000! Our pipes were not broken or destroyed as they lead us to believe, but in need of scaling and jetting which was done the next day! They were trying to scam us and if they were last plumbers on earth I WOULD NEVER USE THEM! Shameful and karma will get them

I had the pleasure of having DNA Honest Plumbing come to my home today. Considering the situation,…read moreBlake, the inspector, was very nice, thorough and explained everything. Also, when I called the office to schedule this appointment, the person I talked to was very pleasant and accommodating. My overall 1st experience with this company was excellent. Highly recommend!

When I called Eric and Anthony regarding what I thought was a simple plumbing problem. Not only…read morewere they prompt efficient and extremely friendly. But my clog turned into a complete tear out of pipes in the ground. They were very concerned with any questions I had and were more than willing to help of any issue I had. Not only were they on time, they are very knowledgeable. They are family owned company. Nowadays it's hard to find. Christina in the office is willing to answer your questions day or night it is a comforting touch you don't find nowadays. They stayed within my budget, and didn't try to play the oh yeah it's going to cost you so much extra game. Five stars definitely

Great service ... problem solved in a quick professional manner... no more drippy shower thanks to…read moreAnthony... would definitely call them again if needed there services

The owner Chris came out within a day of calling since our Furnace in our new house went out and…read moretemperatures were falling. Chris was professional and walked through the various options and even answered all my annoying questions thoughtfully and thoroughly. Our A/C was on its last legs so we ended up replacing both at the same time while they had it cracked open. The installation team was professional and quick. They talked me through everything they were doing and reran the lines out to the A/C in a lot more logical way that would prevent future problems. Great customer support and experience the whole way through and I would recommend this company for any HVAC needs!

The owner Chris is very responsive and the communication was fast and efficient. He got someone out…read moreto us immediately. We were dealing with another company that has repeatedly disappointed us but we gave them a few extra chances. When they did not show for the third time Chris sent someone that night. Jared came out and went through the issues and our options. we knew we were getting close to needing new furnace (22 yr old) and that is what we decided. Jared fixed three issues while he was there and just took as a quote so we were not charged.

We've been using Jim and his crew for almost 30 years and are satisfied with the service, price and…read morespeed. Had John install a new faucet assembly recently and would recommend their work.

Service was second to none. John who installed our garbage disposal was quick, clean and very…read morefriendly and the cost was very reasonable. Hannah was very accommodating with my appointment. It was originally slated for Friday but had a Wednesday cancellation and moved me up. I will continue to use Jim Peterson whenever needed and will continue to recommend him to all my friends.

After a slight drawback with having to get our septic tank cleaned out again before they continued…read morethe pipe replacement in the basement & outback in the septic tank area. They got at the house at a reasonable time & finished what they had started & all in one day. They were here for about 5 1/2 hours give or take. Excellent work, professional & friendly.

I have been using Ellen Services for 10 yrs, whenever they come out I have a hard time believing…read morethey are a contractors! Today a young Man named " Michael" was my Service Tech. he was so knowledgeable polite and informative, I had to write this. My own Son is in the Service business as I was for 30 yrs. The Michaels of the world are such a blessing to deal with. The company exceeds all expectations.