I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

a fella named mike, had hooked me up and done my brakes, did it in a timely manner, he had a good…read moreattitude and a great work ethic. highly recommend.

Just wanted to give a great shout out to Eric and his team. My old mechanic is retiring and was not…read moredoing big jobs no more. My best friend told me about Autoxtend. I was very please with them. Once again I have found a trust worthy machanics.

told me I need control arms and steering assembly replaced for $2008 when it was the brakes that…read moreneeded repaired. Not cool and a crappy way to treat customers.

Arguably the best auto repair shop in Knoxville. You won't…read morego wrong there. The mechanics are the best. The price is always right.

When I changed the air filter I accidentally snapped off a screw. A young man at this location got…read moreme in quickly I figured it was going to cost quite a bit. 10 minutes later he said that it was fixed and there was no charge, though I was willing to pay. He said he was able to back out the screw, which I didn't think was possible!

Great service. Cheaper tires than any tire shop! They also got me in without an appointment! They…read morehad Free coffee and soft drinks and with a warm and welcoming atmosphere compared to most other repairs locations!

Mike and his team went above and beyond to help us repair our 2014 Chevy Equinox. What started as a…read moreseemingly straightforward issue turned out to be more complex than any of us anticipated, but Mike was upfront, honest, and incredibly patient throughout the entire process. He carefully explained every detail, including costs, before any work was done, which we greatly appreciated. The service was absolutely exceptional, and the pricing was more than fair. After having some bad experiences with mechanics in the past, it was such a relief to find a shop that truly lives up to its reputation for honesty and fairness. I would recommend Mike Moore and his team to anyone (and everyone!) in need of reliable auto repairs. Thank you, Mike! You've earned lifelong customers--we'll definitely be back!

Great place! Husband and wife shop. Simply put, a fair price for honest work. There is no upsell or…read morenickel and diming. Good people

I had the worst experience with an auto repair shop in my 45 years of driving. These people are…read morebeyond incompetent. They are also cruel. Within a 15-day. I had to have my car towed there three times because of their mistakes. They called me and the limo on the way back from the cemetery to tell me they would no longer work on my car and that I needed to have it towed somewhere else. The car came in for a simple procedure and each time they touched it it got worse. I would never never recommend this place. I would stay as far from it as I could if I were you !! if there was a rating less than one star that's what I would give them.

My ford rangers wheel bearing went out on the 40 heading to Knoxville, and I had my truck towed to…read morethis shop two days before thanksgiving around 4 pm and they had it fixed by the next day by 11am. Real cool people and highly recommend and knowledgeable people.

My father & I had picked up a vehicle earlier in the week, about 2 hours into our trip the radiator…read moreon the vehicle went out. Thankfully the closet repair shop was busters. Everyone was very helpful to get us back on the road. They even worked Saturday (closed that day) to get us on the road safely so we could make it back home. Words can't describe how appreciative I am, each and every one of them went above and beyond to make sure we were well taken care off. Another huge thank you to everyone at Busters.

In November of 2017, I got violently ill and pulled over on the highway - later sent to the ER…read more Buster's towed my car off the highway. When I was released from the hospital the next morning, they told me they would get me in an hour. They didn't show up until 2.5 hrs later...as I sat, very ill, in a cold hospital lobby with no coat (left in my car from ambulance). The man demanded $150 cash to get me from the hospital and take me to my car. He told me on the trip that he had bets on whether I was drunk. And he complained about having to work around the vomit around my car. When we got to the wrecking place, he said my key was on the wheel and dropped me off. I got in my car and could hardly steer. I waived him down and said something is not right. He shrugged and drove off. I tried to drive a little more, but something wasn't right. I called the guy again, and he wouldn't answer his phone. Essentially, he left me on the side of the road again, but this time, I had $150 less money. What was wrong with my car? He bent my control arm. Had to get new rack and pinions, totally jacked up my alignment, and totally ruined two tires. Oh, and nobody would ever, ever call me back. $2000 later....... Thank you for turning the worst sickness I ever had into a completely torturous experience. I really have never been treated worse in my life. You owe me $2150.

On Memorial day, my wife, daughter and granddaughter took a trip to Dollywood from Asheville, NC…read more On the way home, they experienced a flat tire and made it into the parking lot, in front of Bush Visitor Center and Cafe, (around 9:00PM). Kind of out there in the middle of very little traffic activity. I was in Asheville 75 miles away. Our AAA NC couldn't seem to help, (Guess what I ain't renewing.... :) ), when it seemed that all she needed was a patch and a refill. After calling everyone that google was spitting up, (and almost getting scammed by a firm in NJ out of $255.00. .) we wasted 3.5 hours, calling , I felt like we had running out of options, and my wife was going to walk 7 miles to a gas station that was hopefully open 24/7 for a can of fix a flat, I tried the google search for local roadside assistance one more time. Rowe Towing finally showed up on the list. After calling, Carter and Joe were there in less than 25 minutes, They bent heaven and earth to get my family home, that late at night, with flood warnings and torrential rain coming and going. Carter and Joe are an absolute Godsend in a horribly stressful situation, and I'm eternally grateful for them. Incredibly professional, kind, and very helpful. I'd recommend these folks anytime anywhere! The tire puncture(s), were a bit more complicated than a simple nail, and God bless them, they did everything they could to get my family safely on the road, including going to Sevierville at 2:00 in the morning for a tire for our wounded vehicle. You guys are forever in my debt! Google needs to put them on the top of the list when you search for Dandridge TN roadside repair! Well worth the price, which was very reasonable for the service delivered.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!