My AC wasn't working in my 2006 Mazda. I sort of figured it was the AC clutch and I really didn't…read morefeel like working on that. I know I could have done the job myself for cheaper, but then I still would have had to get the freon done and I'm at a place where my time is becoming more valuable. After scoping around yelp and google, I decided to try Valet, especially since they're like 5 min from me. They gave me a diagnostic and confirmed the whole compressor was bad. They included potentially having to clean some things out if the compressor had broken, but it didn't and so they took those charges off the quote; that leads me to trust them more on the next job. Overall, it was about $1000 to have the AC compressor replaced. The part itself was nearly $500, which is annoying, but welcome to OEM parts. I know I could have gotten one for half that on Amazon, but like I said, my time is valuable. I dropped the car off on Tuesday and had it on Friday with cold AC. Would definitely recommend Valet.

My son was away from home doing Guard duty and his Toyota Tacoma wheel bearings went out. Robert…read moredid an amazingly job working him in and repairing the truck perfectly. Great price also! Robert saved the day! Thanks Valet Tech!

I was extremely happy with these guys. I initially had brought my truck in on a Monday for a clutch…read morereplacement on a 2004 Tacoma. I called them on Wednesday for an update and they said they wouldn't be able to get to it until the following Monday because 2 of their mechanics had been out with the flu. The office personnel were apologetic about it. No, problem, these things happen. They said they had already gotten the parts, so I elected to bring it back that following Monday, since I had some things a had to do with my truck over the weekend. I dropped my truck off the following Monday before work and was able to pick it by the end of the week. I can't remember the last time my stick shifted so smoothly, or the pedal felt so easy to depress. Thanks guys!

The BEST experience at an auto repair shop I have ever had, by far. Got done with my car quick, and…read moreexplained what they did and what was wrong in detail AND in detail I could understand. They are the last of the great mom and pop shops out there. Incredible human beings, more than fair pricing. They're not going to try and steal money or make problems that aren't there. Just good, honest people. Will go here for everything I need car related. Would go here for Sunday dinner if they'd let me! Can't sing their praises enough. PS- They are also cat people and have rescued several cats. Incredibly good people deep down to their souls!

I recently purchased a 2007 Jeep Grand Cherokee and noticed that the service records were all from…read morethe dealership. Not wanting to pay dealership prices, I found these people and took my car in for a minor issue. Also ask them to change the oil and check the fluid levels and basically just check the car over. I was very pleased with the service and the level of expertise. They look my car over gave me a very honest assessment of what was going on and what needed to be addressed both sooner and later. They did a great job of playing out what the vehicle needed in both the short-term and the long term. One thing I appreciate it very much was the fact they did not try and pressure me into any sort of repair at all and we're very honest about what was needed on the vehicle and what needed to be addressed immediately versus what needed to be deferred or could be deferred on down the road. they're waiting area is very very nice with things like water and coffee available free of charge. It's also very bright and nicely decorated. Something I appreciate it because I decided to wait for my vehicle to be serviced on the premises. Staff is really really nice and like I said they're extremely knowledgeable about what's going on and we'll be straight up with you. And for the price, you get excellent service and and honest assessment of what's going on. They are not the cheapest in town, but they're not the most expensive either. I think the value is there and really worth the money. One thing I need to note is that they have a policy of not allowing people to bring their own parts. Some people I noticed in the reviews are upset about this, I for one and not one of them. I understand that they want to know where the parts are source for, if they have a warranty or not, and I'm okay with that. I would highly recommend these people!

These guys are very helpful and transparent. Dealership quality without the price tag.read more

Do NOT use CARFIX in Oak Ridge…read more We took our daughter's 2017 Honda Accord to CARFIX because the air conditioning stopped working only one month after purchasing the vehicle. CARFIX told us the AC compressor AND the engine fuse box both needed to be replaced, with an estimated repair cost of around $2,000. Thankfully, we contacted the dealership where we purchased the car before approving the repairs. The dealership agreed to fix the AC issue. However, when we picked the car up from CARFIX to take it to the dealership, we immediately noticed the radio console, backup camera, and charging port were no longer working. My husband went back inside to speak with them. CARFIX admitted they would "look into it" and explained that Hondas can sometimes have radio issues after disconnecting power. They said they would order a replacement radio that would arrive in about a week. The repair total was supposedly around $1,100, but they offered to cover 80% of the cost, leaving us to pay $224 out of pocket. At the time, my husband agreed. Once the dealership inspected the vehicle, they confirmed the ONLY thing wrong was the AC compressor. There was absolutely nothing wrong with the fuse box CARFIX claimed needed replacing. At the end of the week, CARFIX called saying the radio had arrived. I brought the car in and was told it would take about an hour. After waiting over two hours, I overheard employees discussing how they couldn't install the radio because they needed the anti-theft passcode. They admitted they had called Honda dealerships and corporate trying to get the code and told me it would have to wait until the next business day. Four days passed with zero communication from them. When my husband finally called, they said they still hadn't heard back from Honda and were "just going to order another radio." We picked the car up for the weekend and waited again. A week later, they finally contacted us saying the part was in. I returned the vehicle and was told it would take an hour and a half. Thirty minutes later they said it was done and demanded the $224 payment. I explained that after weeks of inconvenience, multiple trips, conflicting diagnoses, and the damage that occurred while the car was in their possession, I didn't feel we should have to pay anything. Robert became rude and dismissive, insisting we had already agreed to pay. I pointed out that: * We brought the car in ONLY for air conditioning issues * Additional problems appeared only after CARFIX worked on it * Their diagnosis about the fuse box was apparently incorrect * The dealership fixed the problem by replacing ONLY the compressor They claimed they offered to pay 80% "just to help us out," not because they caused the issue. At that point, I said I would pay but mentioned I would be leaving a bad review, they said "Just give her the keys and be done with it". After leaving, I discovered even more problems: * I couldn't connect my iPhone because multiple phones were already paired to the system * Meaning they installed a USED radio, despite implying it would be new * The dashboard was also cracked around the radio installation area Looking at the invoice later, I noticed they put into the invoice to be charged: $1,024.50 for parts (NO WHERE STATED USED) $15.75 labor $48.88 shop/environment fees Total: $1,195.32 This entire experience was frustrating, unprofessional, and dishonest. I would strongly recommend getting a second opinion before trusting CARFIX with your vehicle.

For what I got done I think Car Fix did what they said. I didn't like the cost but in the end. It…read morewasn't any higher than others.

Just wanted to give a great shout out to Eric and his team. My old mechanic is retiring and was not…read moredoing big jobs no more. My best friend told me about Autoxtend. I was very please with them. Once again I have found a trust worthy machanics.

My car had a severe bucking problem so I took it to a place I thought was reputable, but to my…read moredismay, they were not able to rectify the problem after having the vehicle for a period of close to two weeks. I had enough and took it to Autoextend and they we able to get it back to me in a day and a half; all the while keeping me informed of the progress. This place is VERY professional and a company with a lot of INTEGRITY. I will not hesitate to take my car back to this place, and I will. Thank you for your professionalism, A customer for life

I have been a loyal Jim Phibbs, now Car Fix, customer for decades. Sometimes changes are just…read morechanges. That is not the case here. I am absolutely pleased feeling more a like a guest enjoying some great coffee in comfortable surroundings while my car is being worked on than a customer now. When my car was presented back to me, it was with the ac at a nice temp and as spotless as when I drove in. You can feel comfortable they mean it when they say their work warrantied. They stand behind it. And that all is appreciated.

My daughter received absolute top notch service from Brian & James. They took care of her air…read moreconditioner repairs at or below the estimated quote and done the same day. Work was spot on! In addition, they patiently walked her through some other maintenance issues that will need attention but were not urgent. She's a local college student and certainly not auto savvy - so to have these folks with such honesty and integrity in our corner for all her automotive needs is peace of mind for both of us. Thank you for talking care of her!

Needed a simple oil change and tire rotation. Called Red Line and they got me scheduled quickly…read more The technician was knowledgeable and efficient. Very happy with their service!

The blower motor quit in my car. They were able to come out quickly and replace it very fast. Very…read morefair pricing!!

Super nice people. Fixed the dent in our truck in 1/3 the time and 1/2 the price of the quotes…read morefrom other body shops. Highly recommend

I was quoted a price from the Honda dealership for my TPMS to be checked and they said they had no…read moreway to know which sensor was acting up, which is bull. They gave me a great price and were very efficient and great.