Wonderful store with incredibly friendly and helpful staff working there…read more My dog is so happy when we go in and always gets a treat that she loves! I rarely can't find something that I need and am constantly learning about new products that I didn't know about. It's a GREAT store! So glad it's close by.

I have a chewing obsessed lab puppy. We have a bone that she loves but we were looking for some…read moreother options for her. A friend had recommended this store and we were not disappointed. They have a great selection of brands. They had a lot of different bones and none hide options! We did ask an employees opinion because we weren't sure what would be best. The staff was informative and friendly. The store was clean and everyone was wearing a mask.

The Petsmart in Broomall, PA is a disaster. Occasionally I have my dogs groomed there, knowing they…read morecancel without contacting me, and miss hair matts behind my dogs'ears and underneath but I was desperate. Today was the worst . I had a 5 pm appt to discover the groomer did not show and sorry but someone was supposed to call you. Ok.. I can deal with that. What could I say! But then she said oh, I think you made the appt for tomorrow at 5. Nope. I .did .not. I said I couldn't have. So I left. In the car I looked at the my screen shot I took when scheduling and discovered they changed the appt without my knowledge leading me to believe I'm going insane. This has happened twice before and I did believe it was me. When I went back in to cancel tomorrow's appt, I showed the screenshot as was told the computer does that sometimes ..

This was our first time using PetSmart Hotel and I will never be using them again. We boarded our 2…read moredogs and one dog came back with kennel cough (which is common and I wasn't too upset about) but my other dog came back with huge welts on his backside and we were never informed during their stay or when we picked them up. I called the same day/as soon as I noticed it and the rep on the phone said there was nothing in his records but would have a manager call me back. That was a Friday 8/16 and now 7 days later (Friday 8/23) I have yet to receive a phone call from a manager. We have took our dog to the vet, who determined it was infected and he needed to be put on antibiotics. We have boarded our dogs for years now and I do understand issues can arise that are out of anyone's control but the fact that they never recorded the incident and never called me back speaks volumes of their concern to their customers. Very disappointing.

Great experience at Petco, nice cashier Josh. He made it easy for me to buy my dog's prescription…read moredog foods and after I had a bad experience at Pet Smart who refused to sell it tome because my 6 month old prescription didn't have an expiration date (even though it's good for one year). Nice place to shop.

Great pet store with a veterinarian and grooming. Basically everything you need for your beloved…read morefur babies. Everyone is really friendly as well. Eager to help. Great deals too.

PetSmart is the most conveniently located pet store for me…read more however, the products in the aisles are often noy unpacked. and there is always a long wait in line. Finding help is very difficult. I don't think I will e going there any more. I prefer somewhere with better customer service

Petsmart grooming. I'm not sure why you are asking me to change my appt, or if i can come in…read moreearlier for a dog nail clipping when nail clip ins are walk ins. I made an appt so I don't have to wait for half an hour to get to me. And why are they only there until 3:30, or 5 some nights. If this continues to be an issue I will go elsewhere

Well stocked store and the price is right. The ability of earning of reward points for discounts is…read morenice also. The staff is always very friendly and helpful.

The worst possible grooming services ever!!!! Extremely rude, unprofessional!!! Turned away my…read morelittle puppy only because he (the groomer) found no chemistry between himself and my pup. Bluntly said "I'm not grooming him, he just nipped me". To which I replied that my dog had very bad experience in the past and is very afraid of any kind of strangers approaching him with the open hand. After I asked to speak with the manager, I was met with more rudeness, pretty much saying that if the groomer doesn't want to service my dog, there's nothing I can do. I said to the manager that when you choose to become a groomer, you're going to come across animals who are intimidated and scared. It's normal, that's why I had given my dog acepromazine (tranquilizer) which I had gotten from my veterinarian.

Have been coming here for a few years mostly to pick up dog treats and decorative cookies for the…read moreholidays. They stock a ton of toys and gear as well. They also have an entire side for doggy classes / obstacles. It's great to pop in here when I'm shopping in Valley Square and pick up some extra treats for my baby. They also have a reward program - make sure to sign up! Always clean and staff is always nice. Fair prices.

I bring my Golden Retriever puppy to Cool Dog Gear every weekend for the Puppy Social. This is…read more45-minutes of guided agility practice and play with about 10 puppies. These socials are well supervised by an attentive and engaged staff, and all dog owners are present and active throughout. I love this place. I've received helpful insight and information from the staff, and without question it is the highlight of my dog's week. He naps hard after the puppy social. The retail portion of their business is great. There's a dynamic selection of treats and gear for your dog, much of which you won't find at generic pet stores. Also, the quality of their retail products is top notch. Check them out. For true dog lovers, Cool Dog Gear is the spot. Also, the owners (and their staff) could not be kinder or more welcoming - increasingly rare traits in the current retail environment.

Love this store! Everyone is so helpful and they have a great array of products. It's worth it to…read morebecome a member to get discounts on bird seed, especially during the winter. Owners are very knowledgable about wild birds, what to feed them and, if you're a bird watcher, where to find them!

SUPER PERSONAL DELIVERY OF BIRD SUPPLIES DURING COVID!!!!…read more Lovely people showed up at my door, dropped off my order, specially bagged, waved and were off. Made it so easy. I will definitely travel to Dresher to thank them for loving my birds as I do. Update, just placed another order. Better selection than my more local (and loved WBU). Excited to try a new seed blend in my feeder. Thank you!!!

I adopted my dog from the Abington Branch in Oct. 2022. I am a senior and received a discount. I…read morehad to pick him up from the Conshy location in a two days because he needed to be neutered. My vet said he was about 5 years old. Whoever turned him in gave no information but his name. Now at 9 he has a frosty face. I would recommend them hands and paws down.

Arrived here for the first time Sunday afternoon shortly after they opened to drop off a donation…read moreof towels and a monetary contribution. They only accept debit/ credits cards online and unfortunately 3% goes to processing fees so if you can donate to them directly via cash payment I am sure it is preferred. Now the facility itself looks like an old large house. Enter through the front entrance as some of the entrances there are signs up that it is private resident living (assuming it is a shared property or perhaps one of people that helps run it live in that unit). You wIll be greeted by the person working the phone and computer system and they will inform you cats on the first door on your left and straight back for the dogs. When I first walked through to greet the dogs and give them some love and them me my heart sank a bit as it definitely looks and feels like they need a home to fill up the love. I tried to pet all of them, approx eight to ten dogs total. Seriously thinking of getting more involved as my favorite charity and probably only charity I donate to be honest is for animal welfare. If you can spread some hugs, towels, clean linens, animal beds, unopened pet food, or a monetary donation it will go a long way and I appreciate you supporting a cause close to my heart. As always people SYOY!!!!