I had an extremely negative and seriously concerning experience at this salon. The facility had an…read moreunpleasant odor, appeared dirty, and did not seem well maintained. I was also concerned about possible pests. During a visit, I heard a staff member scream that there was a spider on the towels, which was disturbing and made the environment feel even more concerning and unsanitary. During a visit, many witnessed the assistant manager, Latoya, arguing and yelling, which created an uncomfortable, toxic, and highly unprofessional atmosphere. I also felt pressured to purchase additional services that I did not want or need. My biggest concern was the assistant manager, Latoya. She was yelling, condescending, rude, obnoxious, and aggressive throughout the salon. Her behavior was completely unprofessional and unacceptable. I witnessed her speaking disrespectfully to both staff members and even the customers, often in a belittling and confrontational manner. She appeared to create unnecessary conflict and contribute to a hostile environment rather than resolve issues professionally. In my opinion, she behaved like a bully who lacked basic business etiquette, communication skills, and leadership ability. The rumors are that this Latoya has animosity and makes tension and drama at the salon is a well known thing creating a very toxic environment. Instead of addressing concerns calmly and respectfully, she was intimidating and dismissive. Her conduct reflected very poorly on the business and made what was already a disappointing experience significantly worse. I do not understand how a salon could allow someone with such a rude, angry, and out-of-control attitude to represent its brand. She either needs serious retraining or should be replaced. It is absolutely unacceptable for any business to be represented by such low-value behavior. I was also very concerned about the pricing practices. The prices seemed highly questionable compared to the corporate menu and listed service prices. They advertise package deals that often appear to include services such as shampoo, treatment, blow-dry, styling, and sometimes haircuts. However, customers should be careful not to be shortchanged on included services, because based on many experiences, they may still charge the full package price even when certain services are skipped. For example, some haircut packages appear to include shampoo and blow-dry. Do not let them skip those services and still charge you the same price. I am also concerned that the salon may be using bait-and-switch pricing tactics. A service may be advertised at one price, but the final charge can end up much higher due to extra charges, including charges for services that were supposed to be included in the package. Charging extra for hair type or additional products may be understandable when clearly explained upfront, but adding unexpected fees or charging for services not performed is unacceptable. Please ask for a written estimate before they touch your hair. Ask for an itemized breakdown before paying or tipping, and always request a receipt so you can review every charge. Be especially careful about extra services added to the bill that were not clearly explained or were not actually performed. Overall, this experience was from hell. Between the unpleasant and unsanitary environment, the assistant manager's aggressive and disrespectful behavior, the toxic atmosphere, and the questionable pricing practices, I was appalled by the level of service. I do not recommend this salon under its current management at all. Anyone looking for a professional, respectful, clean, and honest salon experience should seriously consider going elsewhere. To call for customer representative about any concern and issue 1877 319 3919 Read all the 1stars reviews they do not post in their websites. See yelp too.

I've came back to this location purposely for about a year or more now! I love them - they're all…read morepretty friendly and helpful. Doris is my absolutely number one, though! She always gives me good hair advice without trying to push me too hard on anything/products! She always listens, advices and asks me if I'm ok, throughout the service! She saved me from drastically cutting all my hair off, in my first visit there and I've been going back ever since!!! There was also a guy that I've never seen and maybe a manager, I'm not sure, but he was helpful too and helped Doris get to her next appointment that arrived during our time, by cashing me out. I ended up getting a free $30 Redken product after buying shampoo and conditioner, with a promo! Woot woot!!!! I've came back to this location purposely for about a year or more now! I love them - they're all pretty friendly and helpful. Doris/Vicky is my absolutely number one, though! She always gives me good hair advice without trying to push me too hard on anything/products! She always listens, advices and asks me if I'm ok, throughout the service! She saved me from drastically cutting all my hair off, in my first visit there and I've been going back ever since!!! There was also a guy that I've never seen and maybe a manager, I'm not sure, but he was helpful too and helped Doris get to her next appointment that arrived during our time, by cashing me out. I ended up getting a free $30 Redken product after buying shampoo and conditioner, with a promo! Woot woot!!!! Love this HC!!!!

Awesome hair stylist Chris took care of me! Nice little vibe here at this location, and the staff…read morewere all very friendly. My first time visiting and I showed Chris what I was looking for - I wanted to grow my hair out a bit and he helped start me on the journey. Looking forward to going back and getting my next cut, hopefully I'm closer to the final look. Either way, it was nice to speak with someone that seems to understand hair and how to make the "awkward phase" of growing your hair out seem more manageable.

Love Lindsey, she is great! I don't even have to tell her what I want - and sometimes when I do,…read moreshe gives me her honest opinion which most hair dresses don't! totally recommend her!

This place is amazing. They had spot for a walk in after I had lunch next door. They understood…read moreexactly wolhat I wanted. The previous wash, the cut, and products they offered were all the top notch. I definitely found my new place for a cut. They do have a military discount.

4.5 Nice setting,…read moregood vibe Very nice stylist- quick too Called ahead and was given an immediate appointment Cut for my son was just as asked, for long and shaggy- good scissor cut shaping. Price point was $29 before tip, buzzer cuts are cheaper and seemed to offer a lot of services

I arrived without an appointment but they accommodated me immediately. My barber did a great job…read more She was very detailed oriented and asked me lots of questions to make she was creating the look that I wanted. I will be going back.

Not open on Saturday. If you announce certain hours on your store window, hold up to those hours or…read moreleave a sign "closed for what ever reason". Big waist of time and a drive.

Best service & hair cut you can get in Jacksonville/San Marco. Judy is best!…read more They also do hair coloring, & shaves. Benn there seven times; no complaints at all.

This is the first Yelp review that I've ever done. I got my haircut at this joint yesterday. I…read morewalked in today, Saturday, to ask my stylist a question. There was no one waiting in the store and only one customer in a chair. The lady at the desk first refused to let me talk to the hairstylist. She was quite obnoxious, in my opinion and said I had to come back when my hair cut lady was done with her current customer. I've been to her a couple of times and even she didn't at least turn around to acknowledge me. The question and answer wound have take. 30 seconds at the most. Crazy stuff. I am a customer no more.

Jessica is amazing!! I've been going to Verde for a few years and although I've had a few…read moredifferent hairdressers, the quality remains the same. You become family once you go. Jessica has done my hair over the last 2 years and she's just so sweet, knows what my hair needs and what works best. She discusses everything and makes sure that's what you agree with. She really cares not only about your hair but you as a person. Great place if you want your hair done right and taken care of.

Love it here!!!!! I love the staff and I love Tanya!!! I have been a client since before the new…read morelocation and would follow them anywhere!!!!

If you are looking for penny, she moved. You can contact her at 904-334-9816…read more She rocks and is great with mens cuts. She is still in the area

Louie is one of TWO fine barbers I have out of three sons. I maintain a pony tail, but both are…read morechasing after me to be the one to cut off said ponytail. I think Louie, the eldest one, should be the one. He also has much more experience. Ready Louie????

Romell is my go-to guy in terms of taking care of my hair. He knows his craft and he is best at it…read more You just tell him what you want or what style you want to achieve and he knows what to do and perfectly fit into your liking. He is very accommodating, too. However, you better call to reserve your spot because he is very busy. Great place/salon. Very cozy, comfortable, and great music in the background. He never disappoints.

Well when I asked for an appointment someone answered right away but our sschedules conflicted and…read moreinstead of referring me to someone else this person was comfortable saying maybe I should go somewhere else, not good business sense. What do you think?