We hired Lupen Systems to do a few low-voltage cable runs. They were fast, efficient, worked with…read moreus on some specific requests we had, and I'm very happy with the results. I look forwarding to bringing them back to do additional work!

It was almost a year ago now (sorry for the late review!!!) but these guys did a heroic job running…read moreethernet in our old house. Only 2 runs so far, going to a network closet, but we will likely be adding more at some point. They were able to put the jacks exactly where we wanted, and used a professional faceplate for where the runs terminated in the network closet, as opposed to something open in the wall. They also cleaned up a bunch of non-functional cable from outside the house. Super patient and nice people, and Stephen gave us a lot of options for the install, even though it ended up just being the 2 runs.

I was having an issue with one of my sensors and when I called the owners, Rick and Tammy are…read morealways so easy to reach and pleasant to work with. Part of the problem was solved, but what they did is send out one of their technicians and his name is Jarrod and he did a great great job. Super nice, very pleasant, walked me through a couple of things that I had forgot how to do and then wanted to make sure everything was taken care of before he left. I would recommend this company to anyone who is looking into an alarm I've had nothing but a great experience !! Patty W

We bought a new house with a Honeywell alarm system and wanted to get information on it. We checked…read morethe Honeywell homepage and they listed 2 dealers. We called the support for the first one and got someone overseas who said they could not help us. Then we called the second one, Security First Alarm, and got a very nice local guy who talked us through the whole thing. They were great. Will definitely use them in the future.

They sent some young woman out to my house that wanted my security code and asked for it infront of…read moremy neighbors. She was a very immature young woman that was insecure about everything including going throughout the back yard and around the house very awkward the whole 5 minutes she was here. Before engaging me in any conversation didn't ring my door bell or knock just text me and in fact was 1 hour late to our appointment. Then after 5 minutes of conversation I decided to end our meeting as she wanted to get a friend to comeback with her. Not sure why. I later called management about how unprofessional the experience was and that if the simple task of greeting some and being discreet about passcodes was to much for their sales staff maybe their service would be just as tacky and from the look at the reviews with overpriced trashy product and service walking away looks to have been a good choice for me. Thanks but no thanks for the overpriced monstrous nightmare. Lol!!

Started out great. Very responsive on the phone. I explained in detail what I needed in an email…read more Came out and looked at my storage yard. Then wrote me up a proposal and expensive estimate for something I didn't ask for. When I asked them about what I was requesting they said they'd look into it. I never heard back. Called three months later, receptionist sent me to someone's VM and never heard back. Seems they are only interested in selling me what they want me to have, not what I need. A for selling, Fail on follow through.

My home was recently burglarized. This is my hometown and I never thought someone would commit such…read morea crime and actually break in my door and ransack my house! It wasn't the time to try and figure out a security package from Costco, I needed help immediately and in a traumatized state of mind, I needed a professional. Patrick and Mary were very helpful, responded quickly and by the end of the week, I feel more than secure, I feel ARMED. You can't stop criminals, but I can now immediately see their faces when they step foot on my property. I'm grateful for the system and for Patrick's quick installation and attention to detail. I couldn't have done this on my own. Appreciatively, -Lori S.

This is the kind of company I love to work with. Great people that care about their customers…read moresatisfaction. Tom was great with selling and telling what his company had to offer and the installers where very professional and go getters!

Charles was personable, knowledgeable and professional. Although the current frame was not…read morecompatible with the new TV, Charles had the needed frame in his truck. I also had lost the remote, but Charles had four to choose from handy! :-)

Charles was amazing. He helped me get the bingo monitors up and running at Keizer Salem Area Senior…read moreCenter (KSAS). He took a total of 4 days to come in and set it all up, and he donated most of that time. I told him what I had to spend, and he made sure NOT to go over my budget. If I ever have to get more equipment put in, I'll be calling him again. He even took the time to fix someone else's work.

We've had the service for five years. Keep in mind that this is an industry with many different…read moreplayers. There are all kinds of "incentives" to sign up, but then you live with the monthly fees. In my opinion you have two choices in this industry - big company like Comcast, or a local company like OmniGuard. I picked and am staying with OmniGuard for three reasons: 1. The primary alarm monitoring system, through Alarm.com is bulletproof. We've had some alarms go off when we weren't in town. The police showed up. If there is urgent issues, they are on the phone with you immediately. 2. The service side - OmniGuard is local and will fix your issues. They are small, and sometimes they can drop the ball, but they always make it right. When you call they are respectful and helpful. 3. Price points remain stable - they don't jack you around after a year. The value remains.

I've had Omniguard Security for three years. No real problems, except they don't seem to…read moreunderstand their own system. I was told I needed to link their system to my WiFi, so I did. Now, three years later I find out that they can't figure out why, since my system is on a cell radio connection only. I have found that any inquiries I have made either get lost or ignored. When pushed, however, the company has come through. The manager, Tina, told me she has only worked there since January, so she's not familiar with their products or systems. It's November! On balance the company is OK and the price is competitive. However, staffing and training seems to be needed.

hired AcePro Audio Visual for a ceiling-mounted AP installation in my home. Izaac, who handled the…read moreestimation, was knowledgeable and helpful. Despite a minor miscommunication at the project's end, Izaac was patient and responsive, even after hours. Erik and Austin, who came for the installation, suggested a more practical placement for one of the APs, saving us money and reducing home damage. Their solution was both thoughtful and efficient. They also went beyond the call of duty by helping me with some camera issues. Overall, AcePro Audio Visual delivered professional, customer-focused service.

I recently had a tv installed by Eric the owner. He did an excellent job of communicating and…read morescheduling my appointment and was very helpful in moving one tv and mounting my new TV to the living room wall. Very happy with the work.