We had a great experience and a great deal. Special thanks to Oliver, Jakob, and Cash for all being…read morevery diligent and helpful throughout such a big purchase!

Purchased Mazda 3 Lathan and YZ helped me get into this car ! Amazing dealership amazing customer…read moreservice.

Great service! Mark he was our sales person and the way he helped us did everything possible for…read moreour purchase! Excellent service and great communication, would definitely recommend him !! Jose was our financials guy and he also had a great experience with him helped us so much! Walked out happy with our purchase!!

I've been debating about whether or not to leave this review but I have to, to let people know what…read morethis dealership does. So I bought a Frontier from them a couple weeks back. While I love the truck, the way they did the deal was pretty scummy. We had agreed upon a price, with interest rate and monthly payment and everything. I took a couple days to think about it and decide to buy the truck. I called in and confirmed price, interest rate, monthly payment. When I got in there they lowered the interest rate and kept the same monthly payment. Effectively raising the price. Then they lied and said they never agreed to the interest rate blah blah. "Oh I forgot what the interest rate was". They literally said that when we confirmed in the phone that morning. Be careful of this little maneuver and I would advise spending your money elsewhere. If you hear the name Semaj, run far far away!

Matthew and the Service Team went above and beyond when no one else would…read more I rescued a 10 week old kitten that was wandering on the 215, and somehow this thing found its way into the electronics behind the steering column dashboard‍ I called a mechanic up the street from me and they refused to help, then a crash auto body shop but they outright declined to help. I called Rock Honda and explained the situation and without hesitation, Matthew told me they'd help. The Service Team was able to locate and rescue the kitten. They gave it water and had placed into a cat cage I brought from home. My experience at Rock Honda, from purchasing two vehicles to this animal rescue has certainly earned them continued patronage from me. Matthew and the other individuals that helped should be recognized for this!

Rock Honda had a much larger selection of the car I liked than my local dealer. I chose the one I…read moreliked and Albert the sales man made it happen. The experience was great from start to finish. oh and the best thing was driving away in a car that I love. Thank you Rock Honda

I have 1 optima 2012 and 2 fortes 2019 and 2022. I will always bring my cars for service here. The…read moreservice team very helpful gets you in and out. The waiting room is always clean. Thank you Samantha!!

I had a very disappointing experience at this dealership. From the moment I arrived, I felt…read moredismissed and disrespected simply because I was a woman shopping for my own vehicle. Roberto referred to me as "picky," then looked at my husband and called me "spoiled." When I explained that my husband does not buy my things and that I purchase and pay for my own car myself, the response I received was, "Oh, you can do that?" It was incredibly rude, condescending, and unprofessional. To make matters worse, I asked to work with the salesperson Traveron I had previously worked with months ago and was absolutely amazing , but I was refused and told he "doesn't know the product." The entire interaction felt dismissive and sexist. Women are fully capable of making their own financial decisions and purchasing vehicles without needing a husband's approval or involvement. I expected professionalism and respect and received neither.

I had a really great experience with Fontana Hyundai. Everyone I worked with was friendly,…read morestraightforward, and easy to deal with throughout the entire process. What impressed me most was how they handled things when a mistake was made. Instead of making excuses or making the situation difficult, they took responsibility and worked with me to correct it. That kind of customer service goes a long way and is unfortunately not something you always find at a car dealership. It's now a company acts when everything is going great, it's how they act when something goes wrong and they handled it better than I imagined. The entire experience left me feeling like they genuinely cared about making sure I was happy with my purchase. I would absolutely recommend Fontana Hyundai and would be happy to buy from them.

Be very careful shopping here…read more First, when we located the car that was advertised for sale online, the sales guy (Daniel?) said that car wasn't the same one. BUT I checked the VINs, which matched, and he backtracked saying he was new and didn't know. Second, the prices advertised online are not what you will actually pay. The dealership adds thousands in "dealer accessories" that were already installed (original sticker in glove box!) leaving you no real choice but to pay for them. This inflated our out-the-door pricing dramatically. Example: 2025 Hyundai Elantra SEL Sport (Intense Blue) * Internet listed price: $17,938 * Out-the-door: $24,350 * Original sticker listed the features now being "added on" by the dealer That's a dramatic increase and feels like classic bait-and-switch tactics. McKinley Grant was aggressive and apparently did not want to sell a single car to us that day. (We later bought two cars at Norm Reeves Hyundai in Cerritos!) On top of that, this nearly new vehicle had a faulty seatbelt--a serious safety issue and probably illegal to sell. A car with known defects should not even be offered for sale until fixed which was not offered. This experience felt dishonest and unsafe. Further to that, one of the staff started photographing the car and discussed within earshot of everyone that the car was sold over the phone. Very deceptive. I would strongly advise shopping elsewhere. Should've checked Yelp beforehand as this seems to be a pattern. By contrast, I visited Norm Reeves Hyundai in Cerritos. Check my review. Not only did they sell me the car listed on the internet for the actual price, I decided to buy a second car in the same transaction.

Great guys working there. They worked with me to where I was happy with my purchase. I bought an…read moreolder truck because I liked the look. After inspection the brakes are like brand new and the truck is low milage and very well taken care of. Very happy with my purchase.

I set an appointment at 5:30 since I live about 2 hours away and they said it was fine if I went at…read morethat time, I had my uncle go check the car for me since he lives close by so I wouldn't waste their time and when he arrived the car was sold an HOUR AGO! I wasn't told, I had to go call to see what happened since i didn't receive a call, text or email! I was 30 minutes away and wasted a trip and with the gas prices it was money wasted!

Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

Absolutely terrible experience. We drove out to this dealership for a 2014 Ford F-150 Lariat listed…read moreat $13,995. My boyfriend had already test-driven the truck earlier that morning and was under the impression that we could purchase it for around $15,500 out the door, including taxes and reasonable fees. Before going, I looked up the dealership and saw its 2.4 star Yelp rating with over 1,300 reviews. Many of the one star reviews described the exact same experience we ended up having. Unexpected markups, mandatory add-ons, and misleading pricing. I wiiiish he would've listened when I tried telling him this. When we arrived, we were left standing outside in the heat for over 10 minutes waiting for the truck, only to be told that it had supposedly been taken for a test drive. We were then told it would be another 10-20 minutes. At that point, I asked that we simply discuss the numbers. The truck was advertised at $13,995, and we came prepared to pay the listed price plus taxes and reasonable processing fees. Once we made it clear that we were not interested in unnecessary add-ons, the price suddenly jumped to around $20,000. For a USED 2014 truck with approximately 150,000 miles, they were trying to justify thousands of dollars in additional charges for things like door/rubber protection and other add-ons that we never asked for and are apparently non-negotiable to begin with. Almost like that should've been added in the original pricing! When we questioned the massive price difference, the salesman repeatedly avoided giving a straight answer and eventually hit us with, "Well, we have to make money somehow." Yes, dealerships need to make money, but that doesn't justify advertising a vehicle for $13,995 and then attempting to add roughly $5,000 in undisclosed charges once the customer is sitting in front of you. The salesman also tried to explain that taxes and pricing "vary by city," as if that somehow justified the enormous difference between the advertised price and the final quote. In Fontana you can expect to pay 1,300 for the exact vehicle mentioned (not $5,000). I have no idea why he thought it would be worth trying to argue to begin with. Classic bait-and-switch sales tactic. If the truck was actually $20,000 after mandatory dealer additions, then advertise it for $20,000 instead of $13,995. We could have saved ourselves the time if he had simply listened to all those one-star reviews describing the same exact behavior I had showed him IN THE FIRST PLACE. Save yourself the time. Ask for the out the door price BEFORE making the drive, and get every fee and add-on in writing.

I just want to say thank you to Jacob, Cesar, and Nick for helping me with my new car! The customer…read moreservice was outstanding from beginning to end. My mom purchased her car from Rotolo Chevrolet about two months ago, and after hearing about her great experience, I decided to give them a chance. I'm so glad I did! They helped me get the exact car I wanted, and the entire process was fast, easy, and stress-free. I honestly thought I'd be at the dealership all day, but they had everything done much quicker than I expected. If you're looking for a new car and want a great buying experience, I highly recommend Rotolo Chevrolet. Thanks again to Jacob, Cesar, and Nick for making the process so smooth!

I normally don't leave negative reviews, but after nearly a month without my vehicle, I'm extremely…read moredisappointed with the communication from the service department. I dropped off my 2018 Chevy Volt on June 17 for a high-voltage battery repair. Timeline: * June 17: Dropped off my vehicle. * June 19: Called the dealership to let them know I would be on a cruise with limited or no cell service, so if my vehicle was ready during that time, I didn't want them to think I was ignoring their calls. * June 25: I received a text stating that the required battery module had arrived, my vehicle was back in rotation for installation, and it would "hopefully" be ready by Thursday or Friday. * July 3: Called for an update. * July 8: Called again for another update. * July 14: Called multiple times, left a voicemail requesting a callback, but never received one. * July 16: Called again, was transferred to my service advisor, left another voicemail, and again received no callback. As of today, my car has been at the dealership for 29 days, and the battery module has reportedly been there for about three weeks. I completely understand that EV repairs require specialized technicians, and I was told they only have two certified EV technicians. I can be patient with the repair itself. What has been frustrating is the lack of communication and the repeated promises that the car would be ready "next week." Each week I have had to call for an update myself, and my voicemails have gone unanswered.

Alex D was an amazing person to work with i came in unsure of a lot of things and he made me more…read moreconfident and comfortable throughout the entire buying process he got me approved for much more than I expected and I'm very appreciative of him and his time today . GANAS AUTO is definitely good in my book they approved me when EVERYWHERE ELSE SAID NO

Almost a year that I got my car And I still have not received My plates!…read moreI seriously need HELP HERE I don't know what to do anymore. Calling you guys everyday has been very stressful for me ESPECIALLY because you guys have no answer for me.. Please I need you guys to figure it out. I bought a car to use Not to just have sitting there. And then you guys tell me to still drive like that and if I get pulled over what I get a ticket !!! Please figure SOMETHING OUT!!!!

grate place to buy a truck ask for carlos his very helpful …read more Most dealers they make you wait for ever here its different i make the pursache if the truck quick in just few minutes not even a hr

I generally do not leave reviews but for Kristina and crew @ PTC I am morally obligated too…read more They really went above and beyond to make sure I was satisfied with the deal. The level of honesty & integrity is incomparable to that in the industry and after the second contractor truck I've purchased from PTC I can say this with confidence & with experience. I look forward to a lifelong business relationship with these guys. Thx. PTC!!!! !!