11 January I arrived for a curbside pick up order of a phone charging cord. I waited less than the…read moreestimated 10 to 15 minutes before the employee was at my window, thanks! Before leaving I figured I should open it and make sure I ordered the right product. Glad I did because I did order the wrong one, ugh. I went inside and the door attendant directed me to where the cords were and said I should get the correct one and then I could proceed to the service desk. Now that it's a month later I'm doubting my confidence that it was Jamie that assisted me? When I did the exchange she said there was money due and I interrupted saying: yes $2 and.... She said $7. We discussed that I made the purchase with $5 Best Buy Rewards bucks... would those not transfer over or did I forfeit them with the exchange? Jamie called a manager over as they clicked around and made the $5 transfer to the correct purchase! Thank you both for swiftly processing my return, purchase and also get the discount to transfer over, I very much appreciated the wonderful customer service!

I picked up an online order here today and the product that they gave me was clearly used. The box…read morelooks destroyed. I am normally not in the habit of carefully inspecting curbside orders but I really should have. They left the name of the previous customer on the box. I have contacted him and he is less than enthused about this experience, too. I would prefer to not have to drive all the way back to that store, but the customer service agents have not been helpful. I would strongly suggest not purchasing anything that you might use to feed your family. It is clear that they do not pay any attention to what they're selling.

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

We got there with only minutes of them closing. Haven't been back but was referred by several ppl.read more

Delivery and recycling costs are included with the price of new appliances. I delivered an…read moreappliance myself and asked for the price of delivery to be removed from the price of the appliance and they denied. I purchased the appliance anyway and delivered the new appliance myself and then asked for the store to pick up the old appliance. They denied saying they'll only drive out to my location if they were delivering an appliance. Very disappointing when I paid the cost associated with delivery and pickup but they use a 1 for 1 policy to deny having to send someone. I thought I was dealing with a small business that would work with its customers.

Home Depot, like Menards, pretty much offers what you need, but prices may be a titch higher…read more I personally like going here for lightening and ceiling fans as I prefer them over Menards. The people are pretty helpful but I'm not a fan of their lack of cashiers and their reliance on self pay kiosks. Otherwise, you are pretty much gonna shop at the location that is closest to you.

A trend at Home Depot is the lack of help. It isn't just this store, but a few now that I have been…read moreat. I'm not a "Pro", so help is needed. It's just the running around finding that help which leads to this evaluation. Know the the margins don't allow for an overstaffing, but it effects with an understaffing.

I had an amazing experience with Warners' Stellian from start to finish. I worked with Trey at the…read moreNE Minneapolis location, and he was super helpful. He actually helped me find the washer and dryer was I was looking for on sale at another location- even though I know it meant that he wouldn't get commission on the sale. Truly stellar customer service on his part. Delivery and installation was fast and easy, and the technicians were super professional and friendly.

Worst experience I've ever had buying an appliance. Avoid these people at all costs. Fridge that…read morethey delivered still isn't working.....now they have to order parts for a BRAND NEW fridge. Should have taken my business elsewhere

Do not use this place. I took my Dyson there in February 2023. The place has been locked up during…read morebusiness hours since March. No call, no repair, voice-mail is full.

I hadn't realized just how short my wand for the floor attachment was when I decided to go that…read moreroute instead of sweeping everything into a pile before vacuuming it it up like I've been doing ever since I bought my Hoover. I was smart enough to bring one piece in. The clerk was very helpful and managed to find the right piece quickly while I dealt with management....lol. Very sweet dog.

Our staff assistant helped pick out vanity lights that worked well with our cottage theme. One of…read morethe lanterns came Broken. We didn't install it until 3 months after purchase when we opened the box and noticed this. Got a new lantern replaced without charge. Will be back for more as we continue to remodel our home.

My designer and I worked with Randy Allan at Southern Lights to pick out light fixtures and fans…read morefor almost every room in my house. The order was extensive with lots of details. My designer is in Minnesota and I live in Florida. All the lighting was shipped altogether and arrived all on the same day in perfect condition, including all the light bulbs for every fixture. Randy's patience, expertise and attention to detail is so appreciated. And he was fun to work with too! What a lovely human being. and truly isn't that what life is about, sharing the "light" of your heart with others no matter where you are and whatever the experience? For we all are the Light of the world. Thanks Randy!