Happy Customer again!! Trey saves the day. I had a rough experience with a sales person trying to buy my 3rd boat. However Trey called and more than made up for it. Proud owner of #3! :) read more

Pacific Nautiques - 23 G23 - Boat Dealers Near Me - Pacific, Washington

Follow up: Brandon emailed me and made more excuses while trying to blame me for his incompetence. I emailed HQ and got no response. It seems their arrogance and loathing for the customer goes right to the top. On a positive note, the folks at Desert Valley Powersports sell the same boats but treat you with respect and dignity. You know, like a human being. read more

Nobody calls you back!! Left several messages for a guy named Rob because apparently he's the only one that can help you. I can tell you I'm a business owner and If my receptionist was as rude as the one answering the phone there she would be fired! If you want good customer service don't buy here. read more

I believe the wonderful lady I spoke to was Shelby! Plus we have been long time customers. We have been searching for a certain type of teak oil and other products. Which we knew that they carried. I made a call and she wasn't sure if they had any in stock but told me she would take a gander. Well she rummaged through the "Upstairs Storage". When I arrived she had two bottles of Amazon's Golden Teak Oil in all its wonderful glory on her desk!! read more

I've been hitting them up for years, always helpful and willing to answer my newbie questions. I know most of what I know about boating thanks to them. Proud to be a part of the Nautique family ! read more

Didn't have a great experience either. Been looking at a G23 for 2 years and talking to them, but they just didn't seem interested in selling me one. They did take me on test drive, which was greatly appreciated, but the lack of follow up and attitude is making me feel like I need to buy from another dealer. I am going to contact Nautique directly and see what my options are for ordering a new boat. I had a great experience with the Portland dealer so maybe I'll order through them, they are the ones who sold me on the G23 in the first place. Would love to see Seattle get a professional Nautique dealership like the one in Beaverton. Giving them 2 stars because they at least took me on the test drive. read more

This Place is absolutely terrible. They seem like they don't want to work on your boat but they will if they have to. I had an issue with by boat and the mechanic said over the phone that we could fix it but it's a lot of work and we would prefer not to. What business says that? After several times using Pacific Nautiques for repairs and tune-ups, I took my boat to another shop who told me that Pacific Nautiques put in the wrong plugs and the motor would never run right with those plugs. My advise, avoid Pacific Nautiques at all cost. Mike C. read more

I have had poor service with rude sales staff. As a customer you get the distinct impression you do not matter. Getting info over the phone was almost impossible. It's hard to imagine that they sell one of the most expensive boats on the market from this disorganized wrecking yard. Time for a new professional Nautique dealership.When calling with questions, sales staff were rude and sarcastic. Nautique support and service is very limited in our region. read more

I bought my boat from a private party a few years back (07 Super Air), it was originally bought here, and have been going to Pacific Nautiques ever since. I've dealt with almost everyone at PN in way or another and I couldn't give them a higher rating. They've sold and installed aftermarket gear, troubleshot an oil sensor, de-winterized, wet sanded the exterior hull and so on. Based on my experience, I'm looking forward to buying my next boat here and I definitely share my experiences with my friends and other boat enthusiasts. read more

We have been dealing with Pacific Nautique for 20+ years. Excellent service, honest and trustworthy. Ron and Rob have always been extremely helpful. We would not go anywhere else. read more

So I decided I would by my first boat which having zero knowledge and doing it alone probably wasn't the best choice but love and learn. I had several private sellers with nothing but junk and thought I was stuck with a boat having high hours and no interior. I saw a boat at Gonnason boats in Kent and looked perfect, I showed up and was rudely greeted and when I would ask question you would think I asked to see his daughter naked. Not friendly at all and when it came down to numbers one a consignment boat he said he would get back to me in a few days and was irritated at the offer. Used car sales feeling times ten. So I left thinking forget a boat and thought I would swing into pacific And check it out. I was greeted by rob and right off the bat I felt I wouldn't get lied to. I told him what I had been through and my lack of knowledge and my price range and right away he had a boat but with no pressure at all. I like the boat and we talked for a while and he said lets demo it and he stayed late to get the boat ready. The following day the weather sucked and he had things come up but later that evening I showed up to grab a few pics and he pulled in and said lets go and took me for the demo. Showing me everything from what to look for to how to drive it. We talked numbers and after he stayed late yet again to close the deal. It was like buying from a friend. No matter what boat you want I would highly recommend at least checking them out. I think I found my life long boat dealer. Thanks again Rob. read more

Pacific Nautiques - Boat Dealers Near Me - Pacific, Washington

Rob at pacific nautiques saved our labor day weekend. After hours on saturday he went to the shop to grab us a new rudder. Went completely out of the way when he didnt have to. When working with them, ask for Rob. read more

I am not sure what type of experience the other person had...but after reading that I had to put my two cents in. I went to PN today after just purchasing my new Nautique. Rob gladly gave me all of the info about the boat since they sold and serviced it since new. Rob even got me the master code free of charge...which as you know getting any computer type info from any dealer = bust out $100! He even made me missing keys for the lockers and glovebox. So I would have to strongly disagree with the other review. Sounds to me like a misunderstanding that went too far. ANY boat servicing requires that you show up at the designated time or wait months to reschedule, especially in summer. That is the way it has always been, and that is how it will always be with any boat. I personally have never experienced service like I received for the whopping $3 that they made off of me to cut a couple of keys. That said...take your Nautique to Pacific and have someone who knows everything about Nautiques or take your chance with the other guys and I am sure you will understand the difference in both work and customer service when you are sitting in the middle of the lake with a broke down boat.. read more

As usual for well over ten years Pacific Nautique rises far above any service you could imagine. Today with a dead boat from last night having starter issues they trekked out to my home on a beautiful Saturday morning and fixed my boat on yah buoy They've been my top service dealer out of any type of mechanical needs. 5 stars because 9 weren't available. Thanks Rob! I will never buy a boat from anyone else again. 11 years of Nautiques hoping for 61 read more

If you own a ski boat, then there is only one place that you should take it - Pacific Nautiques. Not only are Rob, Ron and the crew extensively knowledgeable about all boats, but they are fast, thorough and they care about customer service. I have been taking my Supra to Pacific Nautiques since I bought it in 2007. I learned of the place through word-of-mouth on my lake and they have lived up to their reputation. Their honesty and professionalism will make me a customer for as long as I have a ski boat! read more

I have been dealing with them for over 10 years, and have always found them good and honest and very helpful. I don't know what happened to the person in the last review, but sometimes things happen. They have sold me boats, serviced boats, and come to my place to both service and put in and remove boats from the water. Also, the brand the sell is hard to beat. John read more

We bought our Nautique from Pacific Nautiques back in 2002. Rob and Ron are absolutely the best. Easy to work with and they go out of their way to help. I was bringing my boat back from a vacation in Northern California. There was an issue with the boat and I called to see if I could drop the boat off on my way home. Rob indicated that no one would be at the shop since it was a holiday weekend and he didn't feel comfortable with me leaving it outside the gate. He gave me directions to his house and told me to leave it there. He'd get it to the shop when they opened. I was very pleased to see all of the positive Yelp reviews since these guys deserve all the kudos. Great people. Great product. Outstanding and high quality service and repair. read more