I have called 5 times and filled out their online form, too. Maybe they have a serious shortage of…read morestaff? Maybe their workers are overwhelmed? I finally got an appointment for this morning after 5 calls over a 3 week period, leaving messages and finally speaking to a person once who assured me that someone would get back to me soon. I got an appointment for someone to come out to the house at 9 am this morning. Then yesterday got a message saying it had to be rescheduled. Beyond frustrating!

I have been trying to reach Rhinobee for the last 3 weeks now to sign up for new service…read more They do not have a direct line to reach them, only an answering service that also handles calls for other companies. Over the last 3 weeks I have tried to get in touch with them now 3 times on the phone (with messages forwarded from their answering service) as well as email with no response. It's extremely frustrating, and given the other positive reviews here about their service is extremely surprising. For a company that prides themselves on service, I'm surprised they use an answering service and do not publish a direct line to reach them. And even with the answering service, not returning multiple calls and emails is pretty bad service. I hope they can address this, I'm always rooting for small businesses over the big guys.

After three months in a row being strung along with no resolution for billing overcharges by…read moreXfinity over "customer service chat", and no such thing as human help over the phone with this billion (trillion?) dollar corporation, I resorted to going to this physical Xfinity store to attempt resolution. It took a while to figure out what was going on with my bill, and in the end, they were able to figure out what was going wrong with my monthly bills, and how to get my bill back to where it was supposed to be. The manager (Christian I believe) was excellent in dealing with me, a very frustrated longtime customer that just wanted the proper offers to be honored. Big kudos to the other two employees who also did all they could during this process, and were extremely professional throughout. I hope I don't have to keep going back because the billing department's screw-ups, but if I do have any issues, I now know I can come to this store, rather than wasting precious hours of my life being hung up on by Xfinity automated telephone services, and lied to by chat bots and chat agents.

Have been with Xfinity 20 years or more. The service now is non-existent to horrendous. I moved 3…read moreweeks ago and after having two techs come to my home I still do not have service. Probably have spent 7or more hours on their "chat" which is useless. Numerous phone calls without success. And I just received a bill of $313. What???? I'm now in the store waiting. If problems not resolved will cut my ties forever with Xfinity as well as report them to BBB and other consumer agencies. UPDATE‼ Still hear after an hour plus wait. 19 people waiting and only 2 staff members.

My experience was very similar to the previous reviewers. I started with this company because they…read morewere the only game in town. Now they are not, but still act like they are. I loose service and call them and they have no information and promise to call when they do, but of course never call, no apologies, no refunds, nothing. Any other service I've had where that happens, they can't apologize enough and refund you more than the value of what you lost. When I decided to cancel them, they informed me that I still have to pay for 30 days! This was apparently buried somewhere in tiny print in their contract. There are NO utilities/services I have ever dealt with in 40 years that don't allow you to cancel their service then pro-rate the amount you owe up to cancellation. I would counsel anyone thinking about getting this service to look elsewhere.

Update: after being told that there would be a $180 early termination fee I was then changed $606…read moredollar. This company is a joke. Take your business else where. We did not have many choice in internet and so this was the company we got. The service is awful and we were left without internet often. Despite them telling us we would have enough bandwidth to run our smart TVs we did not and apps were constantly buffering. Half our house does not have internet ( it's not that big ) and they paced the router and said we would have service though the whole house. We are now moving out do the area and when I called to cancel service I was told we had 2 year contract and there would be a fee to cancel. We new we would not be here for two years and I specifically asked the sales rep for a month to month contract. All and all an awful company and experience. If you can't get another provider I would recommend calling your cell phone company and getting a hotspot. It'll be much more reliable and cost-effective.

Just starting with Net10 and porting my phone # s from ATT. Process went well and chat/phone reps…read morewere gracious, communicative & got the job done. They were helpful with some iPhone "settings" issues for email & voice mail. I purchased this company as a recommendation from my credit union and since I am a low data usage person, expect to save $50/mo on my 2 lines. Net10 is now owned by Verizon and I expect my phone coverage to be equal or better than the ATT coverage.

Great internet service! Rob helped me with all my internet and website questions. Thanks for your…read moretime. DS

WORST SERVICE EVER. unreliable. their customer-facing website often down. phone waiting times…read moreunbearable. phone reps don't always speak english. comcast mysteriously changed my address. then they changed my billing preference, so of course i incurred late fees. WORST SERVICE EVER.

We have been using Fiber Internet Center for our small business for about 8 years now and the up…read moretime is truly amazing. If you need carrier grade fiber connectivity, FIC is the company to trust. Once the account was set up and all the connections were routed correctly and tested we have not had one day of outage. They are very responsive if you have a question and the prices are the best around for the bandwidth you receive. Vs Comcast, I cannot think of one reason that you would not go with Fiber Internet Center. Fiber Internet Center is reliable, fast, and has superior customer service. So to Fiber Internet Center, thank you for taking care of our business.

I usually don't have time to write reviews, but I had to take the time to recognize this location &…read morethe great customer service provided by Luis. I had some issues with my mobile acct & after spending several excruciating mins on 2 calls on 2 different days..I decided I needed to go into a location. As soon as I walked in, Luis had it cleared up & my bill paid within 10 mins. Great Job & Thank you!!

Luis was such an amazing employee! He helped reduce my bill by a significant amount! He also helped…read moreme transfer from at&t to xfinity, he even kept the same phone number and all my information I had on my previous phone. The store was super clean and organized too, very pleasant experience overall.

I've had cds wireless for 5 years now. Being up in the Mayacamas you don't have a lot of choices…read morefor internet service depending where you are. We've had our ups and downs due to weather and equipment problems but for the money and the unlimited data I've been very happy. They're much faster than satellite and they don't throttle you down when you've used too much data. A+

I'm writing this review for my sister. She has had CDS Wireless as an internet provider for just a…read morefew months. During this time she has had nothing but trouble. This most recent issue has resulted in her being without internet for two weeks. And as of this writing, her internet is still down. There is no customer service with this company. When you leave them a voicemail, they don't return your calls. Do yourself a favor and choose another provider.

Scott was super helpful. He was able to figure out why my PC froze up. He added a new M.2 mvme SSD…read morefor me and got my PC back up and running. Turn around time was about a week. Definitely recommend Scott for your PC needs.

I would happily recommend Scott to anyone who has a need for a quality custom gaming build. I asked…read moreScott to help me put together a custom gaming computer and he walked me through the whole process from start to finish. He helped me pick all the right parts tailored to my specific needs, and it wasn't a laborious process. He helped make it pretty easy. He also managed to get my system put together for less than my budget, which I very much appreciated. All in all, a great experience.