My lease for this apartment is 9 months and I am currently on month 5…read more
PROS: online payments, gated community, never see neighbors, newly renovated, cheap utilities, spacious living room and kitchen, 24/7 security, nice ccountertops, new appliances, grounds are well kept
Cons: crappy renovations, paint chips easily, outdated AC/heaters, hard to contact front office, maintenance man comes before scheduled times, parking fills up quick, only 1 pool, laundry facilities are expensive, rent is expensive, pg&e is high due to outdated AC, old cars get broken into, people sneak into complex after cars go through the gate, strict on what you do with your patio, bedrooms are awkward sizes/proportions
Apartment Conditions: 5/10
The apartments are very old fashion layouts that have been renovated with new cabinets, appliances, carpets, wood flooring, paint, etc. Although, who ever assembled the cabinets and blinds and painted did a crappy job. The paint is very easy to chip off. The cabinets are placed on crooked and dont shut completely. Our blinds for the screen door were placed on crooked. The AC units are extremely old! They work but halfass work and you only get one in the master bedroom and one in the living room.
Apartment Management: 2/10
The on-site manager constantly changes of this place. I never see managers or talk to anyone. There is an online system for residents to place their maintenance orders and pay their bills; while this is efficient and helpful for millennials is not helpful for older generations. It is almost impossible to connect to someone on the phone via office, even if someone is sitting at the desk they will not answer the phone or answer emails. Luckily I havent needed the front desk.
Apartment Maintenance: 6/10
The maintenance man is very friendly and is quick to get back to your requests on fixing things for you. He or the office will give you a scheduled date or time for him to help you. He comes earlier than the date and time given, which is nice but at the same time it's a burden because I like to be present and know what he's exactly doing to fix the problem. His fixes so far have been mediocre. I currently have a leak in my ceiling (bottom apartment) from the upstairs bathroom. Maintence has came to fix it twice, all he's done is drain excess liquid, dry it out, fill the holes and paint over it. Almost immediately it's happened again and again and I fear the ceiling will cave in one day. He will also come in if you fail to answer the door whether you're home or not which is concerning.
Community: 9/10
I hardly ever see or hear any other neighbors out and about. Occasionally I will see a person or two in the parking lot but mostly you see cars drive in and out. Occasionally there are kids playing in the court yards but it's rare. After 6pm most people are in doors. Also I barely see anyone use the pool or walk around. I mostly see people using the laundry facilities but that's about it.
Neighborhood: 6/10
By day this neighborhood is very active with many cars driving up and down it. By night there are a lot of homeless/tweakers that walk around but the passcoded gate usually keeps them out unless they wait for a car to drive in to get into the complex. But there is 24/7 security patrolling and you can call and report anyone at anytime from a 24/7 service line. In the past I have heard of many break ins, but living here the past 5 months I have not seen anyone get broken into. Although old cars get broken into easily. My boyfriend had a 1990 Acura Integra that was broken into 3 times so far.
Bills & Rules: 4/10
The apartment are cheaply renovated for the prices you pay. Using the AC unit is extremely expensive. As of May 2018, a two bedroom is $1,100 per month, utilities are $58 per month, PG&E is generally $200+ using the AC units. Rules are extremely strict about what you display on your patio. I hung a white towel out to dry for less than 12 hours and was warned to take it down or I would be charged a fee or kicked out if the incident happened multiple times. The Laundry Facility is coin-operated and is very expensive. You have to pay $1.50 just to do laundry and $2.50 to dry. The dryers do not dry well causing you to pay again just to dry your clothes. I could go down to the local laundromat and pay the same price to clean all my loads of laundry with a free dry.
OVERALL: I dont regret choosing to live here. I enjoyed my time here overall but I will not be renewing my lease due to some of the cons. If you are a small family or single person that can afford these prices no problem, it can be a great place to live if you can look past some of the cons. The cons aren't that big of a deal but overtime it definitely adds up.
I will update this review at the end of my lease.