DO NOT GO HERE! I dropped off my two shirts to have the cuffs altered. I usually go to a dry cleaner in Laguna Hills which charges me $10 to alter my work pants but, I thought I'd give this place a try because I go to the gym right next to it. Anyway I go back a few days later to pick up my shirts and my total was $40!!! For just removing a inch on the cuffs. I told the guy the place I normally go to charges $10 to alter my pants and he laughed and said "no no no I charge $25" I just gave him my card and he ran it... I said "I'll never come back here now that I know the customer service and pricing for simple things" and he said "ok" and hung my clothes and walked away... terrible... you can find nice dry cleaners in this area for A LOT cheaper do not go to this guy. I also want to mention the shirts cost the same as what he charged me so I technically paid now $40 per shirt. Thanks asshole. I went to a really nice dry cleaner spot in Irvine off culver and I got a ball gown completely altered for $35. They removed the back and put a beautiful fabric piece and redid the whole zipper and removed length from the bottom. So YES you can find amazing dry cleaning spots that have the sweetest staff and don't overcharge people read more

Pacific Plaza Cleaners - Laundry Services Near Me - Aliso Viejo, California

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Jeff saved my new white uniforms from major black ink stains (I forgot to remove the pen before I loaded my white uniforms in the wash.) Jeff went way above and beyond expectations because my disaster happened on a Sunday, he is usually closed but he met me at the store after I texted him about my disaster and opened his store just for me. It's caring business owners like Jeff that makes our community a desirable place to live. What an honor and invaluable asset for our community! Thank you Jeff! I pray for continued miracles of provision and protection for you and family. In Jesus's name i pray and thank, Amen! read more

What more to say other than I will never go to another drycleaners. I have been going to Jeff and his Mothers location for going on 15+ years, and there is no end in sight. Thank you guys for being honest, on time and professional. ***** All reviews at this location pre 2013 should NOT be considered - previous owner ***** read more

Great cleaners. Just found this place on Yelp. They did a great job on my suit. Referred them to my neighbors. They were very satisfied. They are my go to cleaners. Highly recommend. read more

Very simply, daughter had a surprise interview, needed suit cleaned, etc. in 5 hours!! They looked at each other and said sure. Five hours later the suit was beautifully done..$15. Thank you for such caring service! read more

This cleaners is amazing. They really know what they're doing. I would bring clothes in with lots of stains on it and they really know to get them all out! The owner is really nice and has good memory! She remembers me just by meeting me once! They are really dedicated to their work. The other good thing is, my clothes doesn't smell like chemicals! read more

Owner is changed. Previous owner was terrible but the new owner is so kind and quality is best.. Service is best ever also. You guys just try once more. read more

Jeff, the current owner, took over this place just over a year ago. So every other review before April 2013 should be completely ignored (that gives him all 5 stars. And rightly so). I've been going to Jeff since this place opened (he expanded from a different location, which I have also given 5 stars). He does an amazing job cleaning and pressing my work shirts. I'm super picky when it comes to dry cleaning my shirts because I work in finance. I expect them to be perfect and this place passed all my nit-picky tests. I tried about 7 different cleaners before finding Jeff. Not only is the quality of the work unmatched, but Jeff is a very friendly and helpful owner. If my wife picks up my shirts, he will carry them out to the car for her. He's done rush jobs on my shirts when I need them. I love supporting local small business. It's great having a relationship with someone like Jeff and supporting him and the great work he is doing. If you are looking for a dry cleaner, look no further. Many thanks from a very satisfied customer!! read more

Great service from these guys - they did an express dry clean for me on a Saturday! Dropped it off early in the morning and they had it done by 1:30. Very happy :) read more

STAY AWAY BAIT AND SWITCH!!!! This was my first and last time using this cleaner. When I first dropped of my items, the man behind the counter had no idea how much things would be and called someone to ask. I was quoted one price and promised the coupon I had would be honored since I was a new customer and the coupon was specifically for new customers. When I came and picked up my items today I was informed that the price I was quoted could not be honored AND the coupon could not be used. So basically I was charged DOUBLE what I was quoted! NOT COOL and not a good way to have new customers for repeat business. read more

My wife and I have been coming to Pacific Plaza Cleaners for 5+ years. The owners always provide prompt and courteous service. Never any issues with quality of work, lost items or late delivery. Highly recommended! read more

They give 50% discount for the first time customers only. If you were denied for 50% discount, you must have went there more than once. The owner has very good memory and remembers customers' by their names and phone numbers. I am very pleased with this cleaner. They are doing excellent job by using organic materials and very punctual. I enjoy talking with the front cashier, she always smiles and calls me by my first name. Don't believe in the previous review. She was giving wrong information. Truth reveals ^_^ read more

Clothes came out nice but poor customer service and they are way more expensive than other cleaners I have been to. They advertise on their window they accept credit yet when I went to pick up my items they told me I had to come back with cash for the amount of my cleaning and were a little rude when I gave them the coupon I had. read more

We have been going to Pacific Plaza Cleaners for 5 years. The service is amazing. As an example, they know who we are by name and when we pull up our clothes are waiting for us. This cleaner is the same price as those in our area but the service makes it the best! read more

I have lived in AV for about 10 years now. I have tried multiple cleaners and by far Jeff is the best dry cleaner I've been to. He is not the least expensive, but worth every dollar. I pay for good quality clothes and that is the price you pay to have them cleaned right. When I have a special request to rush something, it is never a problem. I'm in there weekly, he values by business and understands there are many dry cleaners in AV. As one of the reviews mentioned, he helps carry my clothes to my car every visit. I always get a Thank you, a friendly smile and sometimes the weather report for the upcoming weekend. :) read more

GREAT CLEANERS!!!!! Their customer service is excellent! place is awesome and Owner has always been helpful and friendly and her husband are recognized customer's face and what clothes do they have to picked up and always on time, careful and everything comes back perfect. Everything perfect! No complaints. I recommend you take it here!!! read more

I don't consider myself a picky dry cleaner customer, but I find a lot of bad dry cleaners. This one in particular is amazing. My shirts come out looking amazing everytime. I probably get my shirts a little too dirty, but knowing this, the dry cleaner pre soaks my shirts a little longer. These people are so good that I still use them even though I moved to Mission Viejo. read more

We LOVE Pacific Plaza Cleaners. Jeff An is the owner and he is awesome. He also owns Village 1 Hour Cleaners in Laguna Niguel, which has only 5 star reviews on yelp--we used to take our clothes there, but this new location is closer for us. I would recommend this business to any friend, family member, or stranger. read more