Problem: Needed to fix drip in #1 bath sink faucet. Decided to replace all four cartridges in #1…read morefaucet and #2 faucet and replace entire faucet assembly in #3 bath sink faucet to match first two. Plan: Visited showroom. Amber immediately ordered replacement faucet. We then met with Pam to schedule all onsite work for following week. Done in less than 30 minutes. Fix: Kevin arrived at appointed time. He replaced the older fixture and all four cartridges. No more drips. Cat was disappointed since she had made a daily habit of jumping up on the sink trying to catch the drips. All in all a most pleasant, professional and timely experience. We will be returning for any future plumbing needs.

This is a great place for inexperienced DIYers too. Joel diagnosed my dripping faucet problem even…read morethough I brought in the wrong part. Talked to me about how to remove the cartridge and tips for replacing it and how to prevent future problems.

I went in with a very simple need for a shower arm. It was a special order item. After…read moreover-paying for the item, they told me it will be shipped to me within two weeks. So far (I did agree to their price) so good, except for the fact that I had to wait 15 minutes initially to place my order because the showroom gal was on the phone. 6 weeks later, no shower arm. I call, get a hold of a guy that answers the phone. He apologizes. 2 weeks later I get my arm. The item in the box is not what I ordered. I call them to find out whassup. They don't even apologize for screwing up, they just give me a phone number of some other plumbing supply place in Bellevue that MAY have the part to add to the arm to make it work. Bottom line, very poor service. They just don't care. Granted I was only a $100 customer (this time). I will not use them for my upcoming remodel that will be big $$$.

I am a home owner, who was searching around for a pipe repair kit to fix a leaky pipe in our crawl…read morespace. The product I was looking for, was not an item that they normally stock. I spoke to Don, and he contacted the manufacturer and found that they only sell it by the case. And since they normally don't stock that item, I would have had to purchase all 8 repair kits. Don called me back and told me that my quick fix would cost around $300, and that he didn't feel right having me purchase all 8. He went above and beyond, and found the item I was looking for somewhere else, so that I didn't have to buy the whole case. This type of customer service is rare, and I really appreciated him going the extra mile for me. For this reason, I would definitely use these guys again for any of my I-can-do-it plumbing repair needs. Craig Kirkland, WA

Called to ask for the 24/7 service for a GFCI outlet concern. I was told that I will be charge $500…read morefor initial after hour service call with the electrician on call before any consultation or onsite visit. I explained to the person on call that based on SME website stated the first call should be free to determine the issue and then the charge is for actual onsite visit/work but she disagrees and was stated that it is $500 for the call before any work is done. It was extremely disappointing that the person who picked up the phone definitely wasnt familiar with SME policy or was trying to take advantage of someone in need. https://www.smeincofseattle.com/residential-electrical-services/twenty-four-hour.php "At the conclusion of your call, the customer service representative will immediately contact the licensed electrician on call. You will receive a call from the licensed electrician on call who will first attempt to help you solve your problem over the phone - there is no charge for this service. If the licensed electrician on call is unable to help you solve your electrical problem over the phone, he will dispatch himself to your location to help you with your electrical emergency."

My parents recently bought a condo and the inspection revealed that the brand of the electrical…read morepanel was a known fire hazard. We got three different quotes and SME had the best price. On the day of our appointment, David arrived right on time. Most importantly, it turns out that the current panel was smaller than the standard size, so David needed to cut through the drywall and work around a structural beam. He not only managed the unexpected issues professionally. In the end, even with this unexpected issue, they still came in within their original estimate.

All started with a ridiculous water bill and suspected it was outside of the house.(Turned off…read morewater into house and water meter was still running). I was referred to Johnny and he was prompt and very patient and offered a better solution than some other plumbing companies. Finished the job quickly and with great attention to detail. Their prices was also more reasonable than two other plumbing companies I had quotes for a replacement. Thank you Johnny and Baruche! You helped eased my stress and helped me the water leak adjustment process with my city!

I'm happy to provide a review for Platinum Plumbing and have no hesitancy in recommending this…read moreexcellent company to others. I needed a new dual shut-off valve in my kitchen for the sink and dishwasher lines, a relatively minor job, but the old single shut-off valve had failed and I couldn't get my dishwasher repaired until it was replaced. I wasn't sure of the exact part I needed and didn't want to DIY it under the sink at my age lol. Jonathan of Platinum Plumbing was completely helpful over the phone, and I texted him a couple photos of the existing hookup. He was able to get the part(s) and his terrific plumber, Baruch, out to my house within two days for the repair and replacement. Baruch was easily one of the most professional, courteous and expert service technicians who has ever come out to my house in 25 years of ownership. Perfect install. A pro's pro. I was completely impressed. I received my invoice with a couple days of the repair, a fair and reasonable price. Even their billing person, Pamela, was thoughtful and pleasant when I made my payment. I have had countless repair people in my house for various projects over many years. Some were not very proficient, friendly or professional. I'm happy to say that Jonathan, Baruch and Pamela of Platinum Plumbing are my new Gold Standard and I definitely will call them for any plumbing needs in the future.

BEWARE: UNLICENSED CONTRACTOR!…read more We hired D. Young's Plumbing in November 2025 to install a water heater. Unfortunately, the installation was defective. After being effectively "ghosted" by D Youngs, we contacted the manufacturer directly and a Rheem-authorized technician found faulty installation of the condensate line in May 2026. Correcting D. Young's error cost me $524.42 out of pocket. I later discovered their WA contractor registration (License No. DYOUNYP976PA) had lapsed 21 days before the job -- meaning the work was performed without a valid license, in violation of RCW 18.27.020. I sent two formal written letters (both email, and hard copy) requesting reimbursement. No response to either. Complaints have been filed with WA L&I and the WA Attorney General's Consumer Protection Division. Lesson Learned: Before hiring, verify any contractor's license at LNI.WA.GOV

I needed to contact a plumber to connect a new sink and faucet. I was able to make an appointment…read morein a timely manner. I made the appointment by phoning their office. The staff member who answered the phone was polite and got me in right away. The day of the appointment I was contacted by Matt who was scheduled to come over later in the day to do the work. He said he had a cancellation and would like to come over earlier if that would work for me. Since I had no water in the kitchen, this was a welcome call. Matt was very polite, worked quickly and finished the project within an hour. I have used D. Young's in the past and would definitely continue to use their services.

My rental house my client hired them and I did not shop around. I ended up paying way over what I…read moreshould have for what I got for a water heater..

Fantastic service for a fair price is always a great combination. Ambrose, Cindy and everyone at…read more411 Plumber were professional and courteous and were able to identify and fix the problem quickly. Thanks guys for five star service!

Called Daniel in the morning with toilets not flushing. Yikes! Daniel came early afternoon and…read morefixed everything for us. Great pricing and service!

I have several rental properties in Seattle, and one large one in Tukwila. I've used Daniel and…read moreReel Rooter for quite a number of years and have always been very satisfied, and just e-mailed him with another job. A good outfit. TRG

I wasn't smart enough to realize how right my dad was on pretty much everything until I got to my…read more30's. It took me too long to realize that and that's on me. I do recall his advice on plumbing but have never had to use it until now. He had gone with Soreano's exclusively for many years and I do recall him telling me that if I ever needed plumbing that they were the go-to guys. I've been lucky - dodged the need for a plumber for decades until now. Called Soreano's this morning - they fit me in and took care of the problem along with some additional preventive work that would have ultimately needed attention. Cannot beat the service and the response. And the price was very fair for the job and the additional work they performed. I called another service that has 4.9 stars here on Yelp and advertises being available 24/7. Never heard back from them. Their voicemail box was full so I couldn't leave a message. I left my callback number hours ago via SMS and still have yet to receive a reply. Needless to say - I don't need the other company and while I'm not looking forward to needing a plumber anytime soon I definitely calling Soreano's again. I cannot understand why Soreano's is 5 stars across the board. I even received a great tip for a new band to listen to that was right on point. Totally recommended.

Less than one star. Note date on reviews. Danger! Beware…read more This is no longer Soreano's plumbing, but Acclaim Soreano. The business was bought. While the plumber themselves are good, if there is a problem, the owner, Kevin tells you he will take care of it by phone but DOES NOT. After a few texts/calls, he ghosts the client. He lies. It's hard to find whether he is bonded and licensed. Not under Acclaim, not under Soreano. They made a couple mistakes that could have been corrected, but I had to go outside of them after two weeks of people having no shower to get it repaired. Kevin promised to re-pay me but just nothing. Out nearly $700. Filing with Wa Attorney General and trying to stop payment at Visa now.