Mark Garcia worked on my pond a few years ago and he was wonderful. Hope he is still in business.

Mark has always been amazing with his service and knowledge. I can not seem to locate him is this business still going ? been since covid since he has helped with my 10000. pond. Mark where are you ? read more

Mark just finished a fix/remodel of the existing lame waterfall in our backyard. I am enjoying dinner listening to the FABULOUS sound of rushing water. We can't say enough good things about his work, his artistry, his attention to detail, and his total professionalism. We are over the moon thrilled with our NEW waterfall. Highly recommended to anyone who is looking to upgrade your landscaping with a water feature!! It was a fantastic overall experience. read more

Mark continues to impress us, he helped us fix our leaky pond once again. This is the 2nd time he has serviced our waterfall/pond and he didn't let us down. If you need any help with a pond or a waterfall, Mark is your man! read more

This is your pond guy. No more searching needed. Mark was awesome in helping us reconfigure our existing pond. We were loosing water somewhere and he solved that issue with just moving some rocks around and changing the way the water flowed in. He installed timers on the whole pond system which just simplifies our life and gives us more time to enjoy our pond. I feel confident in referring Mark with Pacific Ponds in the future. read more

I have a small waterfall and pond in my back yard. The pond started losing water and I didn't know if it was the liner or some tubing. I called several people who said they could come and look at it and give me an estimate. One came and gave me an estimate. I agreed and he was to call the next day with a date and time. Never heard from him again. Same thing with another one. He was to start the next day but, again, never returned and wouldn't return phone calls. Thankfully Mark came to the rescue! The only one who returned my call, actually showed up at precise time, returned when he said he would, and repaired some tears in my liner. Now it holds water! As a bonus he repaired my outside spigot because it was spraying water everywhere! He is so knowledgeable about ponds, was so pleasant to work with and his rates are very reasonable. I highly recommend Mark, Pacific Ponds. I'm keeping his name and number handy! read more

I posted a review a month ago and Mark the owner of Pacific Ponds has not responded to message, nor has he bothered to return my calls. The filter for our pond has not been received as of today. We paid him $3000 cash and would appreciate a full refund since service was not rendered. He has left me no choice but to not recommend this business. read more

I DO NOT recommend Pacific Ponds. I called Mark to fix the waterfall pump on the small pond in my backyard. Before he'd even looked at the pump, his initial recommendation was to rebuild the entire pond with a new pump, lights, filters, etc., etc. I told him I was a senior on a fixed income and that I just wanted to fix the pump so that the waterfall worked again; the pond has worked fine as it is for years until the waterfall pump stopped working. I told Mark that the waterfall was my joy, I love hearing the water, and it brings me peace; I really wanted to get the waterfall working again. In hindsight, I probably shouldn't have told him that. Mark charged me a fee for the initial consultation, and then told me it would be another fee to come out again to replace the pump, because he told me I definitely needed a new one, and he gave me the cost for the new pump plus some other item he recommended to somehow make the pump work better. I paid him in full, up front. Over a month later, which I did not begrudge him because I know things can take time right now, he came out and replaced the old pump with a new one. It took him about half an hour. After running the new pump for just two hours, the pond drained water and emptied out, which it had never done before. I contacted Mark who told me to fill it up again and this time do not turn on the new pump. I did, and this time the pond was fine, no water loss, so I assumed it was the new pump causing the leak. Mark came out to check it about a week or so later, said it was fine, told me to try it again later, and left. But it wasn't fine, the pond kept draining water any time I used the waterfall with the new pump, but the leak occurred ONLY when I used the new pump. After many calls and texts back and forth over weeks, an exasperated Mark gave me different reasons at different times for what the problem likely was, but his bottom line was that he would not come back out again to fix it unless I agreed to pay him another fee and the cost of the repair foam that he seemed to know that he needed to use in order to repair the problem, which I thought odd since he'd said he had no idea what the problem was for sure. He told me first that it was likely the liner (it wasn't: it had never leaked water before and the pond only drained water when the new pump was turned on, otherwise the liner held water fine), then that it was the waterfall that he swore he had not even touched (he had touched it extensively, actually, because he had rearranged all the rocks on the top of it), and then finally he admitted that he may have "bumped something" that was making the waterfall hose drain the water out when he was rearranging the rocks on the top of the waterfall that he'd just said earlier he had not touched. Regardless, he said, I needed to compensate him for another visit to look, and he was very busy and would have to squeeze me in because he had bigger, more expensive ponds to work on, and mine was seemingly not worth his time, despite the over $465 dollars I'd already given him to fix my inconsequential backyard water fixture. He wanted another $105 to fix what he'd likely "bumped," which had worked fine before he'd worked on it. The pond did not leak before Mark replaced the pump, in addition, I hired him to fix the pond, and it was clearly not fixed, now I couldn't use it at all because it just drained out after a few hours of turning it on with the new pump he'd installed. Speaking with Mark was time consuming in itself: he would go on and on about how busy he was, how other ponds were more important than mine because of their size or because they had fish, and he complained that he should give out disclaimers before he worked on small backyard waterfalls. Honestly, if he'd spent as much time just fixing the pond as he did telling me how he was too busy to fix the pond (that he'd somehow "bumped" into having a new problem altogether), the pond could have been entirely rebuilt. I would suggest to Mark, among other things, that a disclaimer is by its very nature given PRIOR to services rendered, not after the fact when you feel it is a simply an inconvenience for you to fix something that was not broken before you serviced it. I waited some time to see if Mark might think more about the situation and call me back, maybe when he wasn't as busy. He did not. Eventually, I called someone else instead to come fix Mark's "bump," and much to my chagrin, they specifically asked me if a guy named "Mark" had worked on the pond previously; it seems they'd been hired to fix "Mark's work" before. As a disclaimer, hahaha, I don't know if that's the same "Mark" who worked on my pond, but I don't know how many "Marks" work on ponds in this area. I wish I had saved the money, the lengthy time, and the headaches, and had hired the other company to begin. read more

Mark of Pacific Ponds inspected my waterfall pond when I was buying my home a few months ago. He gave me piece of mind that it was in good condition, just needed some general maintenance. I had Mark back after I completed the rest of my landscaping projects to totally clean, adjust the waterfall pond as well as add some features and educate me. Mark did a great job, I'm very pleased with the work he performed. He's not just there to make a quick $$$, he cares about the quality of the work he performs, is honorable and takes pride in doing a good job for his clients. I highly recommend Pacific Ponds! read more

Pacific Ponds - The pond at night - Landscaping Near Me - La Mesa, California

I've used several pond companies over the past few years for my little backyard koi pond for maintenance and have never been completely satisfied with the inconsistent service, the constant changing of staff and having to be the one that brings attention to issues that could could have been prevented, if the guys doing maintenance were more attentive. So I decided to try Pacific Ponds based on the good reviews. What a difference it has made! From the initial consultation, I learned that upgrading my filter and changing some plumbing for better flow and circulation would make a big difference and reduce the amount of maintenance needed. These guys seem like they really know what they're doing and actually care about their customers! It shows in the quality of work. I never knew my pond could look as clear and healthy as it does now and stay that way consistently. I definitely recommend them! read more

i would never useMark Garcia for a pond installation. he uses inferior products, uneducated designs, and products not designed for even a relatively low flow pond he sees the cash, but does not back up his products or design. he is an uneducated idiot. Do not hire him. He is a rip off artist. read more

In the divorce I got the house (yea!) along with the koi pond my ex created and cared for (boo). Although not large, it was not MY project, if you get what I mean, and I had no interest in taking care of it. So, it sat and sat and finally because a primordial soup of sludge. Ick! Something had to be done so I called Mark after reading his great Yelp and NextDoor reviews. Mark was very prompt and professional. He took time to explain to me what needed to be done and how my "expert" ex set the pond up in such a way that created constant maintenance. While the ex loved to stand out there and skim everyday, this gal did not. So Mark came up with good ideas on how to make the pond lower maintenance. He went over everything that needed to be done and worked hard to use everything that I already had to save money. In the end, Mark drained and cleaned out the pond, repotted the water plants, made a brand new waterfall using stones I already had on the property, moved the submergible pumps away from the outflow, cleaned out the filters and removed all the sludge to the garbage. And the best part! I've come to terms with the fact that no matter how simple the maintenance, I'm still not a pond gal so Mark will be maintaining the pond for a very reasonable price. Look no further because he's the best!! read more

We bought a house with a waterfall/pond last year that had not been properly maintained and needed a new pump. We contacted Mark who searched for the proper pump and installed it for us. He gave us great advice on properly maintaining our waterfall/pond. One of our neighbors suggested him to us after she had a bad experience with her former pond company. We will be contacting Mark again if we have any questions with our waterfall/pond. read more

Great customer service and very good at what he does. I could not be happier with his work! I now have him on speed dial.

Mark has given me A+ service for my koi pond. I inherited a very homemade pond when we purchased our house with a homemade gravity filter that was not something I was comfortable relying on. Mark installed a new filter and came back a few times to fine tune everything to make sure it was perfect. Now the filter is very easy to clean, the pond is quiet, the waterfalls have the precise amount of water that I want coming out of them with the rest returning silently at the bottom of the pond and the water is crystal clear and the fish are so happy they spawned recently and I have dozens of baby koi swimming around. I highly recommend Pacific Ponds if your pond needs a refresh. read more

Mark is the one to call for all your pond needs. He is very knowledgeable, efficient, professional and a pleasure to do business with. His rates are very reasonable, and would highly recommend him! read more

I have had my Koi pond for several years and recently water has been slowly leaking out of it somewhere. After several efforts to find it, I needed to seek professional help. And professional help is what I received. Mark from Pacific Ponds came out to check things out. Within minutes he was able to pinpoint the problem areas near my waterfall. Mark went through the problem area meticulously, determined what needs to be done while keeping me informed of what he was going to do to fix the area. Needless to say, Mark fixed everything and was wonderful to work with. A big thank you to Mark and Pacific Ponds as my pond is running great, no leaks and the waterfall looks even better than before. I will use Pacific Ponds for any future pond work I need done. read more

We have a 4000 gallon koi pond and we were having to backwash and clean all baskets every two days. Our old pond guy gave us some pretty bad advice and misdiagnosed the equipment issues a few different times. After a few months of this, we called Mark. Mark was incredible. Not only was he responsive and intelligent, he was able to identify the problem with our equipment immediately. He sent us links of what to buy on Amazon to save us money. He kept in communication and showed up when scheduled (do you know how rare this is to find nowadays??). And, best news yet, he fixed everything!! If you have been struggling with questions with your pond, just call Mark. He will fix things right up and make you wonder why you waited so long or why you ever called anybody else! read more

Our pond has had a significant leak now for several weeks. We have had a lot of trouble getting pacific ponds to come out and repair. In the meantime we're stressed out, constantly refilling, hoping our fish and turtles will survive! Do not use this service! read more

We've had our waterfall and pond in our backyard for over 10 years and during that time we have had a few different companies do cleanup and monthly maintenance. But for some reason those companies went out of business. Recently we were told about Pacific Ponds and decided to try them. Mark Garcia came out assessed and gave us a quote what it would take to bring it up to its most effective value. We agreed on the price. Mark came out when he said he would, worked diligently on the pond and soon we had the pond we loved. Mark was punctual, professional in how he worked and interacted with us, and we couldn't be happier. His fees are fair and reasonable and I cannot imagine anyone else taking care of our pond (and fish) with such good care. Mickey Z read more

Mark is the best! Knowledgable and helpful, I would highly recommend him for pond work. I had an old system in the house i purchased, he upgraded me for a very reasonable price and finished a pretty extensive job in just a few hours. Took the time to show me how it works and how to care for it. read more

I called Mark to come over and clean out my pond after 4 months of construction. He spent the time to really check out the whole structure and evaluate what needed to be done. He gave me a few options at various cost levels and made some suggestions on how to make the pond better and more water tight. With all the construction, I have many trades in and out and he coordinated with me and made time in his schedule to do the work at my convenience. He was knowledgeable, polite, courteous and neat. I would highly recommend his work and plan to have him back to keep it maintained. read more

Mark at Pacific Ponds did a wonderful job for my family! After helping us choose what would work best with the layout of our backyard, Mark was instrumental in getting the project done efficiently and at very reasonable prices. I will definitely hire Pacific Ponds again whenever the need arises. read more

Had an issue with our waterfall. Called other Pond services and no return phone calls, or excessive charges just to come out to inspect problem. Pacific Ponds showed up on time and within a few hours had the waterfall running "like new" once again. Very reasonable pricing and honest workers. I would highly recommend this company for any of your pond needs. read more

I'm pleased to write a glowing review of Pacific Ponds and specifically the care with which Mark has tended to my ponds needs over the years. Whether it was a clean out or replacement of lights or the host of other scenarios that have unfolded, Mark was always there, on time, with a smile on his face and eager to tackle the tasks at hand. His attitude and energy make such a huge difference... I can't say enough good things about this company and hope that you're lucky enough to utilize Mark's good services. read more

I have worked with Mark from Pacific Ponds, from the initial phone to enquire if I could even have a Koi pond at my house, to the steady scheduled maintenance work he does today. Mark always shows up on time and is a pleasure to work with. His knowledge stretches across the landscaping section of the project, all the way to what is best for the Koi and their environment. This company truly is the best in the business, and I would recommend them to anybody who is looking to invest their time and money into Koi ponds or back garden water features. read more

Mark did a wonderful job on rebuilding a small 500 gallon pond in our backyard. He was extremely professional, answered all of our questions and had the job finished in about 4 business days. I would highly recommend Pacific Ponds and am happy to have done business with him. read more

Finding a good pond company is tough. Our house came with a non functioning pond that we paid another company to fix up. They did a good job with the actual look of the pond but a terrible job with the mechanics. Mark from Pacific Ponds was responsive and prompt when we called him out to have a look. He put in a drain so the lond doesn't overflow and a filter and UV light to keep the pond clean. He educated us on our pond set up in a way the other company did not. Work looks clean and Mark was easy to work with. Definitely recommend Pacific Ponds. read more

mark did a great job on my pond. he installed a new filter system and built a water fall. he was very easy to work with and did a good job. my pond was a particular challenge, it was a converted swimming pool with large koi and could not be emptied, so the waterfall had to be built from behind. read more

I have worked with Mark through the years in my capacity as a Real Estate Broker. When I need quality work done at a listing, I contact Pacific Ponds. He is very prompt in replying, gives accurate estimates, and takes pride in the work he completes. My real estate clients expect only the best, and I have confidence when I contract Pacific Ponds for their needs. read more

We had such bad experience in the past in trying to find someone to help us with the maintenance of our pond. We found Mark with Pacific Ponds and we couldn't be more happy with him. He was upfront, very helpful, pricing was good, and he was on-time. He replaced our UV lights within the same day and I will use him again for any other maintenance we have with the pond. read more

We moved into our property in December which included a Koa pond with fish. After the rains in January we noticed we could not see fish anymore. I searched Yelp and found Pacific Ponds with good reviewed. I called & spoke to Mark to schedule a how to take care of pond & cleaning appointment. He said would be glad to accommodate he inspected old hand made filter system with pump previous owner had left (in box 6 feet long and 4 feet high) and stated the ultraviolet light had gone out causing the clouding. Suggested that we get new pump which included filter which takes up less space and does better job than old pump/filter. We were concerned about cost just moved in. We received call next day & he suggested a bigger pump that he would rebuilt to save us money. Scheduled appointment took three hours and our pond is clean and I have happy fish!!!!. Highly recommend!!!! read more

I discovered Pacific Ponds through Yelp. Mark is amazing. Reliable, pays attention to details, clean, efficient, and the work was fast and thorough. Honest guy doing an honest day's work. He will be my pond resource in the future as well. The pond looks beautiful and my fish and human family love the changes. read more

Our pond was leaking and needed to be fixed. I called Pacific Ponds and talked with Mark. He was prompt in coming out to look at the pond and guiding me through the process. His communication with me was constant and I knew we were going to have a good outcome. Mark and Ollie worked for 2 full days to pinpoint the leak and then check all other areas to assure the job was complete. After hours of re-stacking the rocks, making our pond look fabulous, it was filled and all is well. I highly recommend Pacific Ponds and Mark for their service, honesty, quick response time and their expertise. I am a very happy new customer! read more

I am so impressed with this company! I called them late last week because my waterfall was less than a trickle - for weeks. It has been very weak for almost a year. I had been using another pond company, but they were unresponsive, and basically ignored me. I tried to keep things going but this was losing the battle. So I called Pacific Ponds, and they got back to me right away. Mark (I think that was his name) came out today and within 20 minutes had figured out what was wrong - he fixed it, and gave me advice on what to do to bring my pond back to a better place. The price was so incredibly reasonable, and I am so thrilled! I keep going out to look at the pond, expecting the waterfall to stop - which is what happened with that other company - but it is still going strong - stronger than it has been in YEARS! I highly recommend this company, and will definitely continue to call them. I am so happy, and my fish are even happier! read more

We were in need of a pond clean out for months and with a party coming up at the house in 5 days we needed it cleaned ASAP. After speaking with a couple of high rated businesses on yelp and google, Pacific Ponds was the only one who took the time to come to my property the next day and evaluate what needed to be done. Everyone else said they were booked weeks out and didn't care for my situation or didn't even return my call til the next day. It turned out a previous inexperienced handyman created several issues so Mark (PP CEO) gave me suggestions/options to make our pond sparkling clear again. He was very professional, knowledgable and communicative. He knew he had only a few days to line all the ducks up so he called several businesses throughout SoCal to grab all the parts I needed. Once all the parts were in he got working on the pond and now it's a thing of beauty! Pacific Ponds is our pond co for life and will highly recommend them without hesitation to anyone that needs his services. read more

Mark was awesome!!!! I have no idea about ponds or any of the maintenance associated with them. I just bought a house which had a pond that had a lot of deferred maintenance. He came over and was incredibly reasonable and explained everything clearly. He offered me different alternatives how to keep the pond in the best shape and all within my budget. He was honest and transparent which for me was key especially considering my lack of experience in regards to this issue. I will definitely be calling back him back for any of my needs. read more

I called on a Friday morning to help with my pond that was not running. Mark was able to make it to my house within an HOUR to come help me and get my pond up and running so the fish, the turtles, and I could have a great weekend. He is very knowledgable and I will ONLY call him from now on with all of my pond needs! Thank you pacific ponds!! read more