I recently sold a bunch of gold jewelry here. The gentleman that helped me was extremely nice and professional. I think his name is Jerry. He weighed and calculated everything in front of me and gave me a great price for it all. The lobby is very clean and the building is in a nice area. I felt safe having my gold processed here. I will definitely return if I need to sell precious metals again. My payment was provided with a post dated check, which I was able to cash in 3 days without any problem. I also felt better receiving a check than carrying around a bunch of cash on me. read more

I just had a great buying experience with "Ted", the manager of the Palo Alto shop. He apologized because a whale had bought out their entire inventory of Gold Eagles this morning, but he gave me a great price on Gold Buffalos which beat my favorite dealer (CNI) by a wide margin. He said he mostly prefers himself to invest in Canadian maple leaf gold and silver. I had a great time talking to him and hope to do business with him again in the near future !! read more

Reliable, TJ is very helpful and knowledgeable. He is carefully check my jewelries and really spend time.

I was looking for a place to appraise a couple of gold pieces and a chain. I didn't want to go to a jeweler. An acquaintance told me about this place and I'm so glad I did. I came here twice and both experiences were great. The staff is friendly and accommodating. Regrettably one of my pieces were just gold plated Nickel, they used a scale and scanner. They gave me the value straight up and what the sale value was. I know nothing about gold so I was glad they informed me of ideal options. Whether to keep it or not if it holds no sentimental value. No pressure at all. Also especially, I'm glad that I don't have to worry about sketchy people or sketchy locations. They're very professional and they make sure their customers are in a safe environment. I'll be back! read more

My favorite place to go when I need to unload some precious metals. The guys at the Fremont and Palo Alto locations are outstanding!

These guys are extremely fair and honest. I bought a sizable amount of 100oz silver bars from them. 2 that they had in stock and 2 that came in before the date they specified. They would get five stars from me but on one of the days I had to travel to go pick up the bars they were closed because they were understaffed and had to leave to take something to UPS or FedEx. I was on a pretty tight schedule, plus it was in the afternoon, and every minute counts when you have to travel north on 880. I ended up waiting for 30 minutes. I've already tried to use them again to buy more silver and at the time Robyn who helped me last time was very honest, and gave me the straight skinny which I really appreciated. I'll be calling them soon enough. read more

Went in randomly to sell some old gold I had sitting around. TJ assisted me and was a tremendous help he weighed everything and gave me a very fair price. Definitely recommend read more

Very quick service, didn't wait long! They appraised my items in a few minutes and I was good to go. Definitely recommend coming here to those who are selling or buying. read more

I've sold gold here and received the best price compared to two other businesses. More importantly, I experienced incredible customer service from TJ. Friendly, professional, courteous and followed through with a promised phone call. We all know how rare that can be nowadays! Pacific Precious is lucky to have you, TJ. Thanks again! read more

Great service! Worked with TJ in the Fremont site. Took some time to educate me as I am new to this type of investing. Will definitely be working more and more with Pacific Precious Metals and TJ. read more

I visited the Palo Alto location a few weeks ago to sell some gold and silver jewelry. Then we reinvested it in silver coins. Both employees that we met were very friendly and promptly greeted us. Ronnie assisted us and he was very knowledgeable. He was also great with my 10 year old son who had a lot of questions and was interested in the weighing process. While this process can be tedious and lengthy, Ronnie was working efficiently with our time and kept my son from getting bored. We got a fair price for the jewelry and purchase price for the silver coins. I will definitely be coming back in the future and would recommend it to anyone looking for these services. read more

I'm giving 5 stars to Pacific Prescious Metals for these reasons. TJ was the gentleman that helped me. he spent a lot of time with me going through 3 bags of gold items I wanted to sell. he was professional, kind, and very friendly. After going to the three bags of gold we determined exactly what I had told me how much I could get for it and paid me on the spot. this was a very personal transaction because these items belong to my grandmother and my mother and my sister I'm not a dealer and the whole thing went so smooth I'm just very appreciative to Pacific precious metals in Fremont California I will gladly refer anyone to them! read more

Great place great customer service. Worked with Jerry on a few orders. He took the time to explain what I needed.

In a business that typically lacks honesty, these guys are honest, honest, honest! I brought an old sterling tea set to them I had picked up at a yard sale.... They literally looked up the markings on them and told me I could sell them myself online for upwards of $2,000! I hadn't even thought the set could have more value than the melt down value. They absolutely have my business from now on! Thanks gentlemen! It was a pleasure! read more

Pacific Precious Metals - Front Entrance - Investing Near Me - Fremont, California

See all

I've been here several times, they aren't big on letting you see items before purchasing so hard to know what is in stock if you want to buy they send you to the website which isn't always up to date ordered a 1/2 ounce piece and was told 3 weeks until they would have it in store when online it claimed to be in stock. Fast forward to today I'm trying to recoup some money for a purchase I need to make I walk in don't get greeted get instantly told can you come back in 45 minutes. I clarified so you aren't buying any gold or silver he confirmed they didn't have any cash and sent me on my way. I did call to confirm and the lady on the phone informed me he must have been busy because he definitely has cash for purchases on said day. Which in my opinion is very poor business practice. I get it precious metals are expensive and people are walking in with big money so I may seem insignificant with my transaction for selling my ounces of gold and tubes of ASE but even if it was a smaller transaction I should have got the same attention and respect as everyone else in the store at the time. All around bad customer service one gentleman there who knows understands the business the rest are not as friendly or knowledgeable. Don't recommend for purchases or selling not easy or pleasant to deal with. read more

Pacific Precious Metals - Investing Near Me - Fremont, California

Wanted to give me a post dated check but keep the gold coin today. Drove 100 mi. For that BS never doing business with them again

Great value. I bought a few products and was very satisfied with the service and product they are very professional.

Decided to go all in with a good sized haul of a silver order to avoid California state sales taxes. To start, the location is great, a 5ish minute walk from Fremont BART. It seemed like the local pickup/punch-in debit was the best deal i could find, especially hearing about the widely experienced issues with slow APMEX, etc shipping. The owner at Pacific PM was very patient with all of my pre-sales questions and I had a feeling I was on the right track. There were a couple snags, one with the order being mysteriously delayed. Once it arrived and i dropped in TJ was very patient with my questions in person as he was with post sales support over the phone. My order was mostly a heavy heap of junk silver and TJ wisely recommended I count it out which I wasn't really expecting to be offered. During counting, I did find the wrong year for a single Kennedy half (1969) but they were quick to swap that out. That was less than 1% of total face and an easy mistake to make. The rest of the junk was of outstanding quality, mostly about uncirculated 1964 Kennedies with like one crummy Washington quarter but all the dates were there no question. The assaying on the rounds was well explained and done without me asking or even knowing about that option. Since they had a bit extra junk they were kind enough to sell me the remaining stock on top of the original tax-free order. I wasn't even expecting any of this and in the end the outstanding deals and superior customer service I walked home with easily made up for the very minor snags along the way. Pacific Precious Metals are easily my first choice for precious metals. Thank you. Just don't touch my junk Yelpers. :D read more

Whether shopping for your private portfolio or gifts, this is the place to go for genuine, verified precious metals. The first time you visit you might be surprised by the level of security however it does provide peace of mind while conducting business on site. The location is easy to get to, there's plenty of parking in a private lot as well as on the street. The level of knowledge the staff has is terrific! Ask questions, learn the processes for verifying genuine precious metal products and discuss the market as deeply as desired - they can handle it. No one ever rushes us and we feel please with the pricing as well as the service. read more

Excellent experience. Got very fair value and the process was simple and professional.

I made my first purchase with them a year ago after doing a research for precious metals sellers in the Bay Area. My second purchase took place a week ago. It was and still is the best place to buy from. Great service, prices and high-quality products. read more

Pacific Precious Metals - American Gold Buffalo - Investing Near Me - Fremont, California

See all

This is the first time stepping into a precious metals and coins store. I was expecting cases of coins and I could go shopping-I was wrong. It is an office type setting with a waiting room and among a quiet strip of stores. They follow Covid precautions and are very careful. I liked that JOE explained everything to me and answered my multitude of questions. He was very patient, very informative and I can tell he is a man that manages a business with integrity and respect. I also gave him gold jewelry to evaluate and give me a price. It seemed fair. I am an executor of an estate and when the time comes, I will definitely go here. I came from far to do business here because of the great Yelps, but first, I wanted to get a feel for the place. I felt comfortable and trust Joe- he will be my go to guy now! In this type of business, you definitely want someone of integrity and Joe seemed trustworthy and knowledgeable. And as an Elite Yelper, you take your reviews seriously looking for honest and local businesses and want to share with your fellow Yelpers when you find the gold standard! It is great when you find one that you can just drive to since you feel safer than ordering just online from some gold dealer from who knows where?! This is too important an investment and I like to deal with it by handling and physically viewing items. So great investment to be handled by true professionals and most importantly, an honest straightforward precious metals dealer. read more

ABSOLUTELY the BEST! Nice store. OUTSTANDING customer service! Ask for Jerry! Honest, more than fair, helpful, courteous and EVERYTHING else positive! Look no further........go to Precision Precious Metals! read more

Great prices and great people. Just wish they had more in stock. They are always low on inventory, not completely their fault but as a PM dealer, you need stuff to "deal" read more

Drove 30 minutes here because I read all the good reviews. Walked in trying to sell some gold jewelry, was told their xray scanner was broken and they weren't able to buy it. Lol what a shit business, at least take off the sign you have outside that says "we buy gold" and put it back when you are ACTUALLY conducting business. read more

I visited this place for the first time today. The gentleman that waited on me was a absolute gentleman. This place is very friendly and professional. Top notch service. Took some old coins in and was there at least an hour. Every coin was looked up and evaluated. Great staff. If I could give it 10 stars I would. read more

I was sent to this store by the Palo Alto store since they didn't have what I was looking for. My first time buying gold but I did do some research on their website before coming into the store. In Fremont, I was helped by James who was very professional, polite, and accomodating. The office was very clean. James took his time to explain the process, and gave me very useful info. The reason I came to the store was so that I could actually see the coin I'm buying, and that was no problem at all. Overall, the experience was very good and I highly recommend them, and James for sure. read more

Had some 2.5 gram, and 5 gram gold bars that I had for some time. I decided to get rid of a few of them for some extra spending money. Wife an I met Carlos and he was very helpful. He gave us a great deal an I felt very comfortable there. Will definitely be back to do business again. Thanks so much read more

They made us buy additional silver coins after we went to the store. I like them to be honest as to what they and what they do

Dropped in during my lunch break to pick up some sleeves. Very clean, comfortable location, and there was only one person in front of me (another customer was being helped in the back). Only one staff member there at that time (Friday around 12:30pm). I could tell by the conversation with the two other customers that the staff member working was friendly, very helpful, and professional - I'd definitely come back here if I were buying or selling. However, when the first customer left and the second customer (right before me) came up to get assistance, I was told something like "I'll help you in 5 minutes". 30 minutes later he finishes up with the second customer and asks what I would like help with. All I needed was 3 coin sleeves - it would have taken 30 seconds. I was told "I wish you would have said something", but I didn't really have a chance to during the rotation of the other two customers. Suggestion, and this comes from someone in the customer service business: when you're the only person on staff, and there's a queue that includes a new customer, it's a good idea to take a moment to inquire what they're here for. If it's just a question or something that can be solved quickly, then you can triage that quick without making your other clients feel like you're interrupting their time. I'd also make the incoming new customer(s) feel like their time was also being considered. read more

What can I say that hasn't already been said? Incredibly knowledgeable staff that goes above and beyond to ensure that you are well informed and comfortable with your purchase.I recently made an online order for delivery for the first time using their website and was very impressed by the ease at which I was able to make my purchase and the timely safe delivery. My #1 and only go to location for gold and sliver. P.s. They always have the best prices around! :) read more

Very helpful place for first time precious metal investing. Me and my dad walked in for the first time recently and James talked to us for about 20 minutes about investing. Plan on doing business there soon and more times after that. Overall kind and great place to do business and they deserve the great reviews they receive. read more

Greetings! I have over the last year or so purchased hundreds of dollars worth of silver coins from the internet..recently came across videos stating "most" coins sold online were indeed fake...Todd at Pacific Precious Metals put my worries to bed..all my Dollar coins were tested and were in fact EXACTLY what they claimed to be ..A GREAT MANY THANKS FOR PEACE OF MIND!!!!!!!!!!!!!! Great processional service...I highly recommend them Steve B read more

Extremely helpful for the first time buyer. Joe walked me through every aspect of buying I could think of.

I've been coming down here from Oregon to do business with this outfit for several years now and every time I have been impressed with how they work with me. I love doing business with people that know what they're doing and give me straightforward opinions and advice (I've checked). read more

I visited the store in Fremont and David was excellent in giving me a first time customer overview of gold coins. I had previously bought American Eagle one ounce gold coins from Wells Fargo bank eons ago. David was very knowledgeable about the difference between American Eagle one ounce gold coins that are 22 karat gold versus the American Buffalo one ounce gold coins that are 24 karat gold along with gold bars. David explained the whole process of buying gold to include weight verification and analytical analysis for AU. The whole process was simple and efficient. I was delighted with my visit and I recommend Pacific Precious Metals for any precious metal transactions. Thank you. read more

The staff were extremely friendly with our first time working with exchanges like these and helped us out immensely. I can't recommend them enough for any metals transactions and cryptocurrencies! Their office is extremely professional and I would not consider going anywhere else to do business. read more

Hello, Last week my boss asked me who to trust with silver coins his mother wanted to sell, and I didn't know of anyone. We haven't been in the Bay Area for more than about 7 years. I thought about asking my personal banker at my local branch, as I know she and her family invest in silver and gold all the time. She told me that her family uses this company, as well as many of her clients, and she recommended that my boss drive over to Fremont and see them. That was a very solid recommendation so I told my boss about it. He recently visited, and I writing this review for him as he doesn't have a Yelp account. The people over there sat with my boss, and his daughter, and they talked about silver that his mother owned. The gentleman did an amazing job explaining about the silver and gold markets, how precious metals are priced, bought and sold, and then made suggestions for them. They were very impressed. They said that the business is clean and professional. He said that they were surprised because they were expecting something like a pawn shop, but it was more like an exclusive store in San Francisco. They felt very comfortable and safe. It's rather high-end. I don't know what my boss and his family are going to do with their silver. That's not by business. Yet my boss did ask me to write this review and post it online for him because he was so impressed, which is what I'm doing. For me, most certainly if I want to buy or sell any gold or silver I will go to this company. Thank you to my banker. She also said that I should write this review. read more

We saw Joe at Pacific Precious Metals, and he helped us sort through gold coins we wanted to sell. He was knowledgeable and honest. We ended up selling half of our coins at a very fair price. We may be back to sell the rest of our gold coins. We were glad we came here, and we can highly recommend Joe! read more

I've sold gold before, but none of the others sellers were this upscale and professional. The office is beautifully furnished, with a modern vibe. There was gold wrapped candy left out for the customers, which I thought was a witty touch. I got to work with the owner, Dan. He's a really nice guy. He showed me how their scanners work, and he scanned a bunch of earrings and necklaces for me. I ended up taking home a lot more than I expected, and I can rest easy knowing that my collection of mismatched earrings found a good home. read more