They were kind understanding, sweet and just a really good place to go. The doctor and nurses seem super supportive understanding and are overly explanatory about everything. I love that because you can be very nervous when going into an office to talk about reproduction and they made the whole experience worth it. Love the staff. read more

I started my IVF journey a few years ago and went with the very first clinic I came across without reading reviews. To start, we had three embryo transfers none of which were successful. Obviously I know I cannot blame this on the clinic as there are many different factors as to why this was not successful for us, but there were quite a few things that frustrated me with the clinic throughout our journey. 1. Response times/punctuality were awful. When I would email/call with questions, it took the staff forever to get back to me, many times I would need to send multiple follow up emails or call multiple times to get an answer. When going through IVF you're already on edge, responsiveness is important to me. Many times, the clinic would schedule me for appointments at 8am, I am a very punctual person so I would typically get there roughly 10 minutes early. I would go to walk inside and the door was locked as if no one was in yet. Half the time office staff wouldn't get in until 8:10 so I was stuck sitting outside the door waiting for them to open 10 minutes after my scheduled appointment. Every single appointment they were always at least 20-30 minutes behind. 2. Processes. As stated before, I know I cannot blame the clinic for our transfers not being successful, however, I don't feel like there was anything else done to try to get a better outcome. Each transfer I was given the same protocol. I felt as though after 1-2 failed transfers we should have looked at things a little differently to see if there was something we could have maybe adjusted to try to have a better outcome. Instead we just repeated the same process three times each time resulting in a failed transfer. 3. Billing. Lastly, we found out in June that we actually overpaid PRC. We are owed $600. When they called to tell us we overpaid, they asked if we wanted a refund or if we just wanted to keep the $600 as a credit on our account, I had explained that we do not have anymore embryos and are unsure on our next steps in the IVF process so I would appreciate a refund to help us pay off some of our IVF debt. It seemed as though they were trying to talk me out of a refund starting the refund process was really long, taking upwards of 10-12 weeks. I let them know I was still wanted to go that route. It had now been almost 4 months and I continue to get the runaround. They state that they are just now getting people their refunds from March and they are about 7 months behind on getting refunds out. To me this is inexcusable. It's so easy for them to take our money, but when we overpay and need a refund it takes almost 7 months? Absolutely ridiculous. If and when we decide to go through the IVF process again, we will be looking for a different clinic. read more

Pacific Reproductive Center has truly transformed for the better. From the moment you walk in, you can feel the positive energy. Daysy is amazing--she's warm, professional, and always goes above and beyond to make sure patients feel supported and cared for. The new but not so new front desk staff, especially Jennifer, has been a great addition. She's welcoming, organized, and creates such a smooth check-in experience. On top of that, the office looks beautiful--clean, and so much more inviting. It's clear that a lot of care and effort has gone into making PRC a comfortable and supportive place. So grateful for the whole team! read more

I was a little concerned at first when having to choose where to go, because i didn't know what made a good clinic, but when looking and comparing sucess rates (on the CDC website) they had a good success rate compared to other clinics in the area. For my personal experience, I went here for our fertility treatment and I cannot be more satisfied. The doctor quickly figured out what or issue was and we got started. When things didn't go as planned the entire staff has been so supportive and empathetic, they all have wonderful bedside manner and care, they always knew what to say to comfort me. Dr. Shala Salem was wonderful, if one thing didn't work for me she would find another that would work. Daysy was my coordinator and she made a world of difference, guiding and explaining everything to me in detail. She's such a genuine person and was always there to reassure me and answer all my questions at any time, it really helped ease my anxiety. It's been a year long journey with some bumps in the road but thanks to everyone at PRC, we did it- im pregnant! I cannot be more grateful. read more

This review is entirely for Dr. Shala Salem - she is literally the best fertility physician in the Inland Empire without a doubt. Her knowledge and experience is what helped my husband, and I conceive our second child.. thank you Dr for your commitment and tackling our concerns to be able to enjoy our precious baby boy! We are forever indebted to you! read more

I cannot find words to express my gratitude for the staff at PRC. After battling infertility for years, we found PRC and they took the best care of my husband and me. We were told by previous doctors that we would not be able to have our own biological children. The staff at PRC was so thorough and detailed in our medical care plan and they were able to create embryos that were biologically my husband and me! Because of that, we now have almost 10 month old boy/girl twins. Anna and Jennifer continue to check in with us. IVF is expensive but without Dr. Salem (both of them), Anna and Jennifer, I do not believe my husband and I would have been blessed with our babies (and a few embryos on ice). At the very least, I recommend people struggling with fertility to have a consult with the PRC staff. read more

Pacific Reproductive Center | Corona, CA | Fertility Center - Fertility Near Me - Corona, California

The Best Staff and Clinic!! I want to first say that anyone that has to research a fertility clinic is someone with big dreams of holding a baby in their arms one day soon. My husband and I were in your shoes. We were apprehensive, nervous and scared of all the unknowns. I want to tell all of you starting this journey to be patient with the process. There are so many clinics out there who will pressure you into making a quick decision and taking your money. Not this one. The staff and doctors at Pacific Reproductive Center (PRC) were patient, took their time with us at each consultation (yes, I had to go see them more than once before deciding our path). But I never felt pressured to do one thing or another. They present facts to us and let us know their recommendation. Dr Shala and her father operate two other clinics out of Torrance and Irvine. So yes, they are busy but trust me, once you see Dr Shala, she is empathetic, answers all your questions and makes you feel at ease. Her father, Dr Shala, does all the main IVF procedures (unless you request her) and my husband and I were pleased with him and the Torrance staff. I'm happy to tell you that after 4 rounds of clomid and 1 IVF cycle, we have a beautiful baby girl!! The nurses, Amy and Leslie, however busy, were always quick in responding to my questions or concerns. These ladies were my rock through the whole process. I had them on speed dial and they were great at answering emails quickly too!!! Ana, the doctors assistant, was super helpful during the main part of injections, giving me instructions and helping with dosage!! Jovita at the front desk greeted us and was our personal cheerleader. They all really feel like family. PRC also has great pricing packages which vary depending on each case I'm sure, but I have many friends who went to other clinics who say PRC pricing is awesome comparatively. Please give them a try!! You won't be disappointed! And even if you have a disappointing experience, give them another try. They all really do care deeply for all of our dreams to become parents!! We are grateful they made ours come true!! read more

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On billing: The billing practices are horrible here. I received care at the Corona clinic, confirmed a zero balance when care was complete, but then received a bill for $2,600 in the mail nearly 3 years after completing care. The bill had service dates of 5 months before I was even a patient at the clinic. Also, the charges were what I was told embryo storage would cost. Except, I didn't have embryos stored. Apparently the clinic has had a turnover of personnel who manage the financial transactions-but that doesn't excuse the inaccuracies or extremely late billing notice. I have contacted the financial coordinator in Corona who handled my transactions, but have been referred to the Torrance location. However, the representative who handles billing isn't available! This run-around is unprofessional and dismissive! Patients, beware of this clinic and make sure you save ALL copies of financial transactions for YEARS beyond service completion. On care: Dr Shala was caring, compassionate, and informative. Unfortunately, I didn't have consistent care from the nurses. In the middle of my egg production cycle, I found out that my follicles weren't developing well and that I should consider stopping the cycle and restarting. I am a cash patient, so I didn't have that kind of money to just restart and purchase $4,000 in meds. I had a productive cycle on my previous retrieval so I asked "Am I responding to meds as I was before? Can we adjust my meds to be what they were before when I received good results?" The response I received was "I don't know. Your previous results weren't considered." How is this possible? This makes no sense!! Then I find out that I was supposed to be taking a certain shot starting on day 3, which I was not told to do so when I was seen at the clinic for my check up. I was told to keep taking what I was, at the doses I was taking. When I told the doctor and nurse I was upset, the nurse's response was I should've looked on my calendar. The nurse I saw for my follow ups were different, which would've been fine except for the obvious inconsistent care/communication for my case. I had been told to "make no changes" so it didn't matter what my calendar said!! The Dr's response was that some patients never took the shot that I had missed, so my results could go either way. Both responses failed to take responsibility for the care I PAID for. I came to this clinic based off a referral from a friend who received services here. I would not recommend this clinic to anyone. They only care about taking your money. read more

I wanted to give a review last year but I was trying to forget the pain of an unsuccessful IVF. But since PRC wants to remind me again... I'll deposit my review now. Unsuccessful!! The days before the important egg harvesting I could not get a hold of anybody. I had questions about the medication and no one could answer me. Every nurse I had talked to from Riverside and Torrance were not available. I had questions about medication that was very time sensitive!!! I waited all day to talk to the Doctor. I was so stressed and I wonder if that was why my eggs were not able to be found. I was told there were three and to everyone's surprise there was only one. One chance. I wonder if that day made a difference. Where did my other two eggs go? I know my cash went into their pocket!! But Dr. Salem did not know what to tell me. Except "we can try again" --- What?! No. Im not giving you guys anymore money. I was disappointed and hurt. But I did not make a fuss. I knew there was no guarantee. But now 18 months later. I'm getting a bill that their office forgot to bill me for. $125 for a consultation visit. Why wasn't it included in the $25,000 I already paid?! It makes me cringe when I see this bill in my mail. Really? Your office mistakenly forgot to bill me for this out of all the times I was there. In and out paying for every other procedure and test and now this comes up. It would be nice if it was just forgiven. It was your mistake not to bill me in the first place. But you guys need more of my money I guess!! read more

This company is the most incompetent company I've ever dealt with. For somebody trying to get some lab testing done and then for the office to call and say I'll have to pay more to get our lab results after we have already paid for all the lab testing is an absolute joke!! I do not recommend this place and I would never recommend them to anybody trying to just get answers about fertility. read more

Pacific Reproductive Center | Corona, CA | Fertility Center - Fertility Near Me - Corona, California

Where do I begin.... first of all, the journey to baby isn't always easy and if you are like me, reviews matter especially when you're looking for a reproductive team you can trust. I feel like PRC was that team for me. From the very beginning, I felt like they wanted to help me find answers and offer solutions. There are so many unknowns about infertility but they helped to equip me with options even when the prognosis wasn't so great! They were sensitive, supportive, kind, and real! Maria was an absolute sweetheart, Anna was an amazing comfort during the hard times ( in fact, she still checks up on me/us), Dr. Shala was just as professional, knowledgeable, and empathetic as they could come! I love the staff specifically in the Corona and Torrance locations! read more

This was a terrible experience for us .Really unorganized .We asked about test results multiple times and no response . I needed a small surgery before IVF ,which I chose to do with them and later I got a call that I never signed consent for surgery and my insurance could not be billed ,told an email would follow (it never did ).Still not sure if my signature was forged because they lost my paperwork along the way,or they actually misplaced my file ,but I expect either of those .I did get a bill from them for this surgery ,so on that ,they definitely followed up right away . We were told (after both of us getting labs done )that the doctor would do a consult with us ,but she never did ,but I did get asked multiple times when I will start treatment .How to start treatment if my husband's semen analysis has not even been done ?Start and pray ??? How will I just invest 50,000 dollars or so when this has been the experience so far ?How will they treat us after we give all this money ? This place is nothing but terrible communication(I was told I would need surgery ,but not informed a covid test would precede ,so when I got a call from the nurse to schedule a covid test I thought the message was for someone else ,which would have not been surprising either ) ,lost paperwork, probably lost lab test results and who knows what else. For such a long ,strenuous and expensive process ,choose a different place .We have no term of comparison ,but I am sure it can not get worse than this. read more

I can't begin to express how grateful I am to be working with Dr. Salem & the staff at PRC in Corona. Infertility is a hard battle and every one of the ladies that work here made me feel like they truly care. The time that Daysy spent to explain each process and protocol was above and beyond what she had to do and I'm sure she had a very busy day ahead of her but she made sure to answer all my questions. In addition, she always made time to answer emails if they came through, which again I was not expecting, but I'm very grateful. Jessica was the sweetest during the procedure and helped me feel at ease. Dr. Salem was up front and honest and I appreciated her taking the time to explain not only the answer to my questions but the "why" behind them and what the science & medical literature says. In addition to these 3 wonderful ladies, every other staff member was so welcoming, they are always available with a quick phone call or email. I've never worked with a company that was so attentive and caring from day 1. I'm beyond grateful for these women! read more

Here's my big girl almost 3-years-old. She is perfect Pacific Reproductive gave me my miracle. I had a miscarriage the first time around, then pregnant 8 months later - same calendar year with this beautiful girl read more

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UPDATE I'm changing my original rating of 1 STAR to 3.5 STARS. After the horrendous start to this ordeal, the doctor, the nurse, and the finance lady made up for it and earned 2.5 more stars. All 3 ladies were very informative and answered all of my questions. I talked to all 3 ladies for a total of 1.5 hours and left the office with all of my questions answered and a rough idea of how much I would pay out of pocket for for either IUI on IVF. If anyone wants to know these numbers feel free to message me but obviously my insurance may not be the same as your insurance so the numbers could be very different. If I come back to this place, I will update my review. 1 STAR Off to a bad start. Appointment was at 1:30pm. I checked in at 1:27pm (it took me 10 minutes to find the darn place). Lady in the front desk didn't even acknowledge me. I finally asked her if I just had to sign the check in sheet and she replied with "Yeah." I haven't had any other interaction with anyone in the building. It is now 2:05pm and I'm still sitting in the lobby. Literally, the only words spoken to me have been "Yeah." I'm waiting a little bit longer and if nothing happens, I'm going to have to turn on the "B**ch Card." I swear, does customer service not exist anywhere anymore. Ugh!!! 2:14pm- finally got acknowledged. Front desk lady said the doctor is in with a consult and I should be seen any minute. Not sure why they would schedule their appointments in a manner where I've been waiting 45 minutes past my scheduled appointment, but we shall see... I'll keep updating and change my rating if this gets any better. But so far, it's not looking too good. read more

First and foremost, I have never been motivated enough to actually take the time to write a review on Yelp. But this has got to be brought to light so here's my first review ever. I am genuinely confused as to why my experience with this office went the way it did. I don't want to insult the staffs intelligence but one would assume that they know the field they are working in and all the sensitive emotions attached to it. But maybe the staff has never struggled to have children's of their own. And thank God it was only me that had this experience because I've seen my wife cry too many times over the last year to ever wish that upon her. Before I go into my first appointment details I want to say this was already a very uncomfortable experience for me to be in a public place with a cup of my semen and without my wife because we both have to work. I also had to call off work for both of these appointments so that is a factor that was icing on the cake. My first appointment I came in and was told they didn't have a tech available that day to do the analysis. Why was I told to come in on a day that the service we needed couldn't have been completed? Now since I already produced I couldn't just come in the next day so I had to schedule a week out again. Simple mistake, no big deal right. So I asked the lady to please review my paperwork to make sure there is no confusion when I come in again. She looked at my dr referral, gave me a new sterile cup , and some forms to fill out and said I was all good to go. Today when I came in the lady's attitude was very rude from the start. No nice greeting like "good morning, how can I help" etc. it was more like, why are you here, what do you need. I Felt like I was inconveniencing this lady. She proceeds to sternly tell me I didn't fill out paper work correctly and I NEED to fill this and that out. All while I have my semen sample in my hand.... so I'm already feeling very uncomfortable at this point. While I'm filling out the form sections I missed she tells me that the referral is not good because it needs to specifically say " Semen Analysis for Tyler ***" and I need to have my dr office fax one over. So I had to call my wife and stress her out and work for this and she starts calling and on hold. I can only assume the staff in this office would understand the life and quality of the sperm is only good for 45 mins since produced and it's already 20 minutes since then. I'm thinking there's no way this is possible because I had the girl last week look it over for me. Well sure enough I'm reading over it and it says plain as day "semen analysis for Tyler **" I said excuse me Mam' but doesn't this say that right here and she just looked at it and was quit for a bit as she realized she looked it over and missed it and said "oh well this isn't how they normally look" I said well mam we both know this is time sensitive can you please check with whoever you need to to get approval. She went to ask and came back and said rudely " they said they will take it" . I said you know " I'm not trying to be rude but this is very unprofessional, I had already asked your office last week if this was the referral that was needed and now you told me it wasn't because you didn't read it good enough? All while I have semen that needs to be tested as soon as possible? And this is my second week calling off work." She didn't apologize, she gave multiple excuses that this is not the form she usually see's, etc. I remained respectful and paid the fee and left. I left with anxiety and feeling extremely uncomfortable. I called corporate and was able to speak with a lady that was very understanding, helpful and said she would address this for me. I would never hope this experience for another husband trying to help the process of infertility with his wife. My solution to corporate would be that the staff that interacts with the patients should be trained to be mindful of the sensitivity of the process we go through as a whole not just that one appointment. I think a welcoming/comforting approach is much more vital in this field of work just due to its nature. Second, I would suggest training on thoroughness and uniformity throughout the company's addressing of the patients referrals specifically. One staff member confirmed by referral and another told me it was no good. Lastly, for the males coming in for a semen analysis I think it would be appropriate to have staff recognize the sense of urgency to preserve the quality of the sample. This review is not to spite the lady that made this experience this was it is more so here in hopes that she can be properly trained to avoid this happening again to someone because it was a very uncomfortable experience. read more

Went here for a surgery that normally has a long wait, since I was in pain thought I'd go here. After they shot me up with pain medicine before my surgery they used an ultrasound machine to check my ovarian reserve. Then they took me to surgery and put me under. Makes me think they could of easily harvested my eggs without me knowing since they are private for profit. Beware. read more

The entire staff is kind, patient-centered, and knowledgeable. I would highly recommend this clinic for anyone struggling with infertility!!

My wife and I are in the middle of treatment and we are very happy with the service and care we have received thus far. The process can be very emotional especially since we have known other couples who went to other clinics, spent money and did not have luck with the process. We did our homework and saw that Pacific Reproductive Center had very high success rates, over 60%, in the 20 plus years they have been in business, and they do engage in customized treatment. We didn't feel like we were any other patient off the street. My wife and I are confident we will get pregnant and if we don't for what ever reason, I know we went to the center that will give us the best opportunity and that has set the mark for personal treatment for couples wanting to get pregnant. The doctor has turned patients away that he felt he could not help rather than take them for time and money. That speaks volumes about his ethics. I recommend. read more

I was referred to two other Fertility Specialists and was so happy I ended up here. I felt that Dr. Shala knew exactly what she was doing. She is very cautious in her approach which I liked. As compared to my friends doctors, she seemed to handle it different in terms of taking more precaution every step of the way. I appreciated the education I was given by the nurse because I had to inject myself for over a week and was able to do it all with no problems. I also that i was given a calendar and instructions to follow. We were very fortunate to have a successful IUI procedure!! YAY!! The baby is coming in Oct 2012!! We are so grateful for Dr. Shala and her staffs help throughout the entire process! read more

It's odd writing a review for such a place.... But anyhow here's my 2 cents: Yes nice staff, Dr. Shala seems a bit inexperienced to me, her father is the actual one who does the procedures but wasn't there- I found this odd. If I'm dropping $17,000 for invitro I want to see the person who is doing the procedure... But that's just me. The office is nice and clean but seems empty. This made me feel a bit insecure... I wanted to see success pictures, books, information, etc... We have not chose a doctor yet but this facility will not even be a runner up. To each their own- not for me! read more

I am pleased to refer everyone to Pacific Reproductive Center. The staff goes above and beyond to accommodate your needs. We tried 3 rounds of IUI at another facility and were unsuccessful. We were not given any direction or anything. They were like, take an ovulation test and if it's positive then come in and we will do the IUI. My wife and I were not very pleased with the facility so we checked other places. We came to PRC and they were beyond helpful. They suggested some tests and we hopped right into IVF. On our first attempt we were successful and I just gave birth to our son 3 weeks ago and he is perfect. We were given easy to follow directions through out the whole process. The nurses and doctors were very professional. My wife will probably carry our next baby but we will definitely go back to PRC. read more

I'm 28 yo, now going into second year trying to conceive. When my husband and I were ready to get pregnant I thought he would sneeze and I would be pregnant. I had a child in a previous relationship in less than ideal circumstances at the age of 18, while on the pill no less (yes i took them religiously and correctly) and he had two from a previous relationship now ages 7 and 8, as well. Well after a year of casual trying and six months of charting and taking temperatures and nothing, I wondered maybe something was wrong. So with the advise of my general practitioner whom knows Dr. Salem personally we headed over, sometime of June 2016. From the very beginning we were given reassurance that we would get the process moving along. Since we have 3 children between us I've made up my mind that we wouldn't go as far as IVF. I just wanted to do my due diligence and try and rule out any anatomical or physiological errors that way im not a hamster in a wheel running with no finish line. If we decided to change our minds on more intensive treatments however, we were reminded that we qualified for their discounts which they offer to police officers (my husband's profession), so at least the option is on the table. Maria, the financial specialist has been a god send since we were going to pay mostly out of pocket. First off they gave me a list of blood tests that I could have done by my general practitioner and my insurance to avoid the extra costs. Then when it was time to go for my hysterosalpingography and they offered a list with up to date costs of places they have had other pts go. My decision was made even easier with the user friendly list I could go for most cost effective or closest in proximity. I chose a mid range priced place nearer to my house. Then I got a bill for 3x the cost I was quoted and had already paid at the time of the procedure!!! 350 vs 1500. Wth, well that was Maria's thought too, and she called and took care of it for me! Wooh, that was a bit nerve racking, any who it was taken care of and I barely lifted a finger and it was only to call Maria. My husband took his test and I got mine, turns out we are in good condition. We will be moving onto medicinal intervention soon. They are not pushing me to get it done or rushing, I asked if I can hold off til after the holidays and they were okay with it. I did make sure if I did that I wouldn't have to update any findings. In other words, I asked how long my test results were good for so that I'm not spending extra money in the interest of waiting. I will update later, hopefully with good news. read more

I have been a patient for over a year. I started off with clomid and eventually decided it was time to move to IVF. I knew going in that this process would be a tough one. With that being said, when you are faced with a difficult medical issue you definitely need the support of your doctors. After a year and thousands of dollars later, the receptionist still ask me what my name is, there's a lack of communication between the nurses and the response times are incredibly poor. The doctors make rude and insensitive jokes and are not always professional. I was once told to order the wrong amount of medication, causing me to be short for my cycle. Talk about adding more stress during a stressful time. After our last cycle failed we decided to continue our journey using a donor. One month ago we ask for donor information, we have yet to receive it. I was hoping that this clinic would somehow get it together, however I can no longer trust them with this process. I am a self pay patient so it's very important to me to have doctors, nurses and staff that are rooting for my success. If you are self pay and the clinic is not living up to your standards you have the right to ask for a refund, I wish I would have asked sooner. Please do your research there are other clinics nearby. read more

This place has been nothing short of amazing. We called around to a couple different fertility places and some of them were so rude and just made us feel like another number. Pacific Reproductive Center has made us feel so comfortable and heard. The girls on staff are so sweet and very informative. All the times we have gone in has been very welcoming and they have placed so much ease on us during this whole process. The staff is very responsive to all the questions my husband and I have had. If you're on the TTC journey looking for a place that genuinely cares and helps you I highly recommend this place! read more

I would recommend PRC, without any hesitation, to anyone with fertility issues. My husband and I had a unique circumstance with my husband's infertility issues. They knew exactly who to refer us to to assist us with his issues. Even though the process was rough to say the least, every interaction with them was informative and helpful. Dr. Shala, Leslie, Amy, and Anna all took an interest in getting to know us and helping us stay positive. As much as I hate needles and probing, I enjoyed going to see them at my appts. After one round of IVF, we got pregnant with twins who are now 1. They still keep in contact with us, which shows they truly care about their patients. We are beyond grateful they made it possible for us to have our children. read more

My experience with IVF at this facility has been greatly successful! I received frequent follow-ups to ensure that everything was progressing well and the staff was all very friendly, knowledgeable, and supportive. While the actual IVF procedures were in Torrance, the ultrasounds, preparation, and follow-ups were in Corona. The IVF procedure was quick, safe, and thorough. They had procedures in place to ensure that we got the right specimen. The doctor was thorough and answered all of my questions in a very timely manner and was a delight to talk with. Every interaction I had with everyone (except one receptionist) was positive and friendly. The person who handles and communicates regarding the financing options was very helpful as well. read more

After choosing PRC after a very bad experience at our last fertility clinic we were very happy to finally meet doctors and nurses who were honest with us. They immediately told us what the best option would be to try and conceive. They were very communicative with us and efficient with our treatment and plan. Leslie became more of a friend then just a nurse/ coordinator and Dr. Salem was always so warm and reassuring. Even when they didn't have any appointments available they still squeezed me in when I had a scare. I would definitely recommend PRC to anyone going through the struggle of infertility. I wish I could have stayed with them the entire pregnancy! read more

I need to reach this place! Is urgent, but they told me the phones are off Someone as a private phone number? And i forgot the name of the doctors, can someone tell me the names please... read more

This review is for Pacific Reproductive Center in Corona. Dr. Shala Salem and her staff deserve all 5 stars and more for their compassion, sensitivity, and support throughout our IVF journey. Within one year, Feb 2018 to Feb 2019 we have had 2 embryo transfers and I am now 28 weeks pregnant. We can 100% say Dr. Shala is an expert and very knowledgeable in her field of work. Every appointment we had we did not feel rushed and she always took the time to answer every question we had (we had A LOT). Dr. Shala and her team made themselves available as much as they could whether via email or by phone. We will forever be grateful to PRC and it's team they have established. If you are looking for a caring, patient,and successful team of medical professionals then I would highly recommend Pacific Reproductive Center. read more

I couldn't be more thankful to all of the help and support that PRC offered me. Most importantly, they gave me the blessing of being a mother. After two miscarriages I felt hopeless. PRC was there to guide me and help me make the best decisions to have a successful pregnancy! Anna was an angel! She held my hand through it all and I couldn't have asked for a better nurse through all of this!!! Thank you PRC and Anna for making my dream come true. Now I have an almost 6 month baby girl!!! My little blessing! read more

Long overdue review... In 2017 my wife and I (same-sax relationship) decided to grow our family by way of Reciprocal IVF (wife carries my egg). In November 2017 Dr. Rifaat Salam transferred two embryos into my wife and we now have 5 month old Boy/Girl twins. The staff at the Corona location (our primary location) were patient with all of our questions throughout the process, straightforward with the reality of getting pregnant, and compassionate during the ups and downs of our journey. Jovita, always greeted us at the front desk and was friendly when we called. Maria, our Financial Coordinator handled our insurance coverage and out of pocket pricing questions. Anna (our favorite Medical Assistant) usually took our blood draws and was in the room with us and the Doctor during ultrasound checks - she was great at explaining medical verbiage we didn't understand and was always very calming. The RN Leslie and NP Amy were also great at explaining how and when to use our medication. Dr. Shala Salem took care of explaining the entire Reciprocal IVF process and was able to answer the statistical questions in relation to our age and history. She also monitored us via an ultrasound throughout the process. Her demeanor is very straightforward with a very much "by the book" personality. She is not super warm and fuzzy but very knowledgeable and always made sure all of our questions were answered. At the end of our Reciprocal IVF journey we traveled to the Torrance location and Dr. Rifaat Salam took care of the final steps of the process. Ultimately, helping us conceive our son and daughter. He was friendly, confident, and made us feel very comfortable. We are grateful for all the staff at Pacific Reproductive Center as they played an integral role in helping us grow our family. Pacific Reproductive Center was recommended to us and I have recommended them to others and will continue to do so in the future. read more

Pacific Reproductive Center | Corona, CA | Fertility Center - Fertility Near Me - Corona, California

The Pacific Reprodictive Center has beyond exceeded my expectations as a patient. The staff is not only kind, but extremely helpful. Even with an appointment, the time spent in the waiting may seem a bit long, but I would rather spend that time on a comfortable chair then half naked on an exam table. Most places call you back quickly but have you waiting a while for the doctor, that is not the case at PRC. I also love that I never feel rushed through my appointments and the feel that the staff genuine wants to make sure all my questions are answered. In addition, anytime I have had questions while not at the office, they are quick to call or email back. I would definitely recommend PRC! read more

We absoulty highly recommend Pacific reproductive center. We have had one successful IUI and we are currently working towards a second round of IUI. Coming back after 18 months the staff all feel like family. They are so nice and really friendly. They truly care about you. read more

I called here as a new patient , looking for help on finding out the steps to see a fertility doctor. It was my first time calling anywhere and I had very little knowledge so I was asking questions and the patient coordinator was in a rush and was cutting me off so many times. They apparently have another office in torrance that you have to go back and forth . When I asked for appointments they where very tight on schedule and only see patients some days and try to send you to torrance. I felt like if I was asking for free services. She was not caring and not interested in my business. I DO NOT RECOMMEND this place .got to fertility center in corona they are very caring and patient . I also told her I would call other places and she was like ok and hung up. read more

Thanks to PRC I am a mother to boy/girl 1.5 year old twins who are the light of my life. The entire staff kept my head up through the whole process and became friends of ours by the time the process was over. We are so thankful for them! read more

The words can't express how grateful I am of PRC. I was told 10 years ago that I couldn't have kids. I went in for a consultation to see if there was any hope to have a family. After doing several test the only thing I needed was to take pills to help me. I would of never had a family if it wasn't for Dr. Cindy believing that there is hope for me, and also the wonder staff Leslie Amy and Rocio. If you think you can't have a family or were told, go see the wonder staff and hope can come back with the wonderful outcome of a family. Thank you again. read more

I highly recommend PRC. I had such a pleasant experience going through IVF thanks to nurse Leslie Lightener who is so knowledgeable and caring. Dr. Rifat Salem is fantastic doctor. I will definitely be going back to this facility when the time is right. read more

Went here for about two years...and against my better judgement I continued to go to PRC. Dr. Shala was always very professional and informative, however this is where it stops. There is a lot of miscommunication between the doctor and the staff. On several occasions I was given incorrect dosage instructions by staff. We have decided to not continue treatment here because we simply have lost our trust in their medical expertise. When deciding to go forward with an expensive treatment like IVF that can run us $15k-20k, we expect to receive top quality treatment and communication the entire staff, not just the doctor. read more

I truly wanted this to be a positive experience. The Dr. Was very helpful and knowledgable. This however, is where the positive experience ends. There is a tangible disconnect between the Drs and general staff. Special medications being ordered late or not at all. Unclear instructions from the staff to patient. The entire process seemed very laxidasicle and did not fill us with the confidence required to continue any further treatments. We have selected another facility to do the IVF procedure. When preparing to spend upwards of $20000 for treatment, I personally have an expectation of professionalism and accuracy, from the entire staff, not just a handful of employees. I can say that the front desk staff alone was enough to cause us to seek help elsewhere. Completely unprepared to answer any questions, unfamiliar with basic policies and procedures, and to be honest, just rude. On two separate occasions I was greeted with a "hey". No eye contact, No " hi can I help you?" As if I was interrupting or bothering the receptionist. I cannot comment regarding the medical procedures beyond IUI or success rates. I can say that we were unsuccessful in conceiving to date, but we have also chosen not to continue with this provider. It is very possible that we would have conceived if we had chosen to continue. I however am unwilling to gamble my 20 grand on this place. I believe a quality business begins with quality employees. From the doctors all the way down to the janitor. I also believe that couples who are in our shoes, are making a huge financial sacrifice to try and have a baby with the help of a fertility clinic. Having said that, charging premium prices for less than average service is not acceptable in any business....let alone a business in which the outcome is everything. read more