Came to the store with my old, worn-out scrubs that needed replacement. Pam was exceptionally…read morehelpful and very knowledgeable about the products. She even helped with looking up item numbers for my old scrubs and finding the best newer versions, and placed an out-of-state shipping order for me. Excellent customer service from everyone, and will certainly return for future needs.

Went back to Allen's when visiting Leominster (we moved away 5 years ago)....delighted to find some…read moreof the same staff and the same great service. Got fitted for some hoka sneakers, at a 20% discount....always leave with a smile.

Worst experience ever six employees standing around chitchatting I'm looking for a sneaker for my…read moreson. I'm standing there smiling not trying to be rude because I don't want to interrupt anyone and every single one of them looked at me and they were like. Hi. I asked if anyone worked there they all looked at each other. I asked for some help And they proceeded to tell me they don't carry basketball sneakers. Oh and also the tall dude with glasses who thought he was so cool thought it was funny to say that adults can't ask for help anymore but yet six employees can't ask a customer if they need help. ...

On 8/18 @ approximately 2:30pm I went shopping for sneakers for my daughter. I was immediately…read moregreeted by staff and asked if I needed assistance. The staff was friendly and helpful which was not my experience with previous management. I called the store today to let the manager know I appreciate the difference in the culture of the store and to keep up the great work in instilling in his staff the great customer service training

This is where I bring my 94 year old mom when she needs a new pair of athletic shoes for walking…read more They have a pretty good selection; many popular brands, though not all sizes in all styles. We take our time, try on as many and as often as we need to. They have shoe horns available, and peds for the feet if you should need them. I have found the salespeople to be friendly and helpful. We have always been able to find a pair of sneakers my mom is happy with. I have found the prices to be the best I have seen on comparable footwear in the area.

I have been here a couple of times and never bought anything. Maybe it is better for athletic shoes…read morebut for regular footwear both the selection and prices are underwhelming.

If you have kids who play sports you must buy your gear year! The staff is super nice and helpful…read more Doug was wonderful to my daughter and helped fit her for deck hockey and softball. They also have a buy back after you are done with the gear!

I started playing golf and needed a set of clubs. I had success! Staff is really helpful.read more

Yesterday I went to Footlocker to purchase sneakers for my daughter. The 3 staff were too busy…read moretalking about how bad a former staff was to even greet me and ask if I needed assistance. I will NOT be back.

What a poorly run store. I wanted suede cleaner. They could not sell me the better kind because…read moredespite trying three different packages the clerk could not get the product to scan. I got the other kind. They didn't have proper change and had to give me a bunch of small coins. The cheaper cleaner made my shoes worse instead of better. I returned on a weekday to do my return and they still didn't have a proper change drawer. The clerk called the manager who refused to open the second register and made him walk over to an adjacent business to get change for a $20.00. Then he tried to short me 3 cents on my refund because he did not have enough pennies and didn't want to just give me a nickel. Finally he found a roll of pennies and reluctantly opened it and gave me the rest of my refund. They asked me to sign a return receipt with a pen that had no ink in it. I scratched at the paper. With the closure of two anchors at this mall this store, deserted and not managed professionally, should go belly up soon.

It's been years since I bought dance shoes. I came here for…read moretap shoes. They welcomed me right away. Very knowledgeable. She knew my foot size before I even told her. I will definitely go back when I need another pair.

Amazing, amazing, amazing. Excellent sales ladies who are knowledgeable, helpful and…read moreenthusiastic. Decent selection, and both staffers really spent the time necessary so that I bought items that flattered and fit. Clean, friendly and welcoming during my entire visit. I'll be back.

Really great service and stocking! Best clearance rack I've seen in an American Eagle store, all…read moreother stores have junk there (graphics tees and nasty ripped shorts, sweatpants, etc.) but this one had nice items on great discount!

I do enjoy this store somewhat but I find it's always a mess. Don't get me wrong you can find some…read moregreat deals on bedding and baby stuff which I like but I think Burlington by the mall is a little better kept. The parking here isn't bad as well but it is a bit of a walk from the parking spots to the entrance of the store. I will also say the employees there always seem quite stressed which I assume is due to them being short staffed and this is a busy store. Despite that, I do find the cashier's are very nice

Outstanding. My favorite store and company. I always look…read moreforward to the new styles for each season.