None of the staff members were wearing masks in the back rooms today. Like COVID doesn't exist…read more They did put the mask on when one employee walked out from behind the glass, but I also watched a guy carry stuff out and interacting with customers without a mask. Not wearing a mask is basically saying you could care less about your customers and the people around you. As the US passes 200,000 deaths today, I expect more from all of you.

I originally tried to get my hitch installed by U-Haul but after over 3 months of waiting for the…read moreparts to come in they still didn't have them. Coworker recommended Johnson Associates and within 5 days I had an appointment to get my hitch installed. Dropped my car off and within an hour they had called that the car was completed. Hitch looks good and can't wait to use. Every employee was kind and professional!

Save your money and avoid this shop. The owner, seems more focused on making money than doing…read morequality work. As long as the suspension gets installed, that's all they care about. They only offer a 30-day labor warranty, which honestly says a lot. Seems like they already know customers end up coming back with issues. I took my truck in and the "techs" installed the tie rods incorrectly -- literally backwards. This could've turned into a serious or even fatal problem if I hadn't caught it myself. I called the shop explaining my truck was driving incorrectly and something felt off. Instead of taking responsibility or trying to help immediately, the owner told me to bring it back in 5 days because they were "fully booked" and had no time to look at it. Very disappointing experience overall. Poor workmanship, poor customer service, and safety clearly isn't a priority here.

Ok this shop gets down literally. Called on my way too salinas from monterey and they said sure…read morebring it in and we will check it out. With in 20 min apon arrival they said back it in gave me a an excellent price too replace a blown air bag 5 stars for the immediate attention from Alex definitely come back with some other equipment thank you gentlemen

When I was a mechanic for the Salinas City Fire Department, we depended heavily on them to get it…read moreright and fast. Never did they disappoint us, ever. Best shop in the tri county and more. Nothing they cannot handle, especially complicated emergency service engines, tillers, trucks, off road...wherever we were and had a problem, they showed up and got it done.

We have been using Golden Sate for years and truth be told:…read more We wish they had shops coast to coast.

Excellent work !, Excellent customer service! Very easy to work with .Very transparent about work…read morerequested to actual need. Fair pricing.

I called and asked how much to rebuild my alternator for 99 Toyota Solara V6 and was quoted…read more$138.95. I brought it to Osuna instead of Gilroy Generator & Starter Inc (they quoted $145) but since Watsonville was closer and cost less, that made my decision. Had someone pick it up today with my card and they charged $181.54. They questioned it and the response was, it cost $175. Which was the total before tax. They'd called to say it was ready for pick up without mentioning that it was more than the quote. I won't use them again and I won't be referring them to anyone since they don't honor their quoted price.

Maria was amazing to work with throughout the purchase of my Honda Civic Type R. She took the time…read moreto understand my budget and worked with me to adjust the loan term so the payment fit comfortably within what I was looking for. She was professional, responsive, and made the entire process easy and stress-free. I truly appreciate her dedication and would highly recommend her to anyone looking to buy a car. Also a big thanks to Angela too. She did a great job with financing me with a credit Union as well! Very approachable and welcoming dealership. Highly recommend!

What a pleasant buying experience. Sammy Munoz was extremely helpful walking me through the entire…read morepurchase process. The sales staff is top notch. If you are in the market for a vehicle I highly recommend Salinas Valley Ford. And my new truck is gorgeous.

I set an appointment yesterday to bring my truck in at 8 AM to get the transmission looked at and…read morehopefully replaced. the first question The owner asked me was what my home address was, I notified him that I can't receive mail at this address and he told me he doesn't think he can "work with someone like me "he got super mad and asked me if I understand what I'm doing and that he looks at and fixes transmissiontransmissions. I told him yes that's why I'm here, but he refused to even look at my truck saying he doesn't want to do business with me. worst experience I've ever had with a business. Don't waste your time .

Homie is ethical, communicative, highly skilled, committed to service and safety. My mother's early…read more2000's Ford limped into what I've come to think of Homie's Hospital for Cars. He has provided the highest level of care and concern for this car and my mother's safety and value for the money spent. We are both extremely grateful for him. He sets a standard of excellence that all businesses and people in general can be inspired by!

Replaced trucks transmission and located other issues. Prompt service and would recommend to…read moreanybody asking for repairs Very honest shop

Just want to give a big shout out to Monterey Transmission & Auto Repair. I gave them a call after…read moremy Chevy Tahoe wouldn't move forward or reverse and they got me in right away thanks to Tony and David for helping me out. I dropped off my Tahoe on Monday and it was ready on Tuesday with a rebuilt Transmission and upgraded Transmission cooler for towing my boat. Same 3 Year Warranty the Dealership offered me but literally for thousands of dollars less!

I thought I killed my car…read more Thursday I thought I would change the plugs in my PT Cruiser. On the last plug I wound up stripping the threads on the spark plug hole. I called around to shops looking for someone who could help me, and all the shops stated that it was beyond what they deal with and I would likely need to remove the head to fix it. Finally I got referred to Romero. Friday around lunchtime I call and am told to bring the car down. I know this is going to be an expensive fix and will probably be without my car for at least a week. Romero explains that it is not likely to be as extensive of a repair as I feared, and quoted a reasonable price range; promising to keep it cheaper if possible. He said he could get it done that afternoon. Friday night be calls me to come pick up the car as he is putting it back together. The job done, it revealed that my coil pack had gone out, and at 8 o clock at night after his family was waiting at home for him he was searching through some spare parts and found me a replacement salvaged from another car. By 9 o'clock I was on the road. This man deserves every bit of success that will surely come his way, and he has earned my business for life.

Went in cause my oil and water were mixing, I thought for sure I needed a head job. But after a…read morethrough look through he swapped out radiator and pow back in service with no head job. I appreciate the honest work he did he could of gouged me but he didn't which is why I gave him 5 stars.