I've been taking my cars to Pacifica Auto Works in Pacifica for over a couple of years now, and I can't imagine going anywhere else. Dindo and his team have consistently delivered the best customer service and top-notch quality of work--it's why I happily drive from San Mateo every time I need service, even though there are plenty of closer options. What stands out most is how attentive and honest Dindo is. He takes the time to really listen to any concerns, explains everything clearly without using confusing jargon, and never pushes unnecessary repairs. I've had everything from routine maintenance and oil changes to more involved fixes like brakes, suspension work, and diagnostics, and every recommendation has felt legitimate and fair--no upsells or inflated quotes just because they see an out-of-town customer. The work is always done right the first time, with high-quality parts and attention to detail that gives me real peace of mind on the road. The whole shop runs like a well-oiled machine: friendly staff, quick turnaround when possible, and a clean, professional environment. Dindo's passion for what he does shines through--he genuinely cares about getting your vehicle safe and reliable, and that shows in every interaction. If you're looking for a trustworthy auto shop where integrity and excellent craftsmanship come first, Pacifica Auto Works (and especially Dindo) is the real deal. Highly recommend--5 stars aren't enough! I'll keep making the drive from San Mateo because the trust and quality are worth every mile. read more

I went there for a smog check and they really do a good job explaining all the situation and stuff and then I had an emergency late today on a Friday with a tire problem and they came through for me unbelievably so I wanted to thank them!! (the little shop isn't so great because they sold me a two-year-old can of chewing tobacco so I had to put a half shot of Jack Daniels in the can to revive The chew,, but the auto shop is amazing and the people are really cool read more

I can't thank this shop enough. I brought in my 2006 Subaru Impreza, hoping it could be saved, but deep down I knew it was on its last leg. My car was leaking and Dindo, the shop owner, even suggested I use my AAA membership to have it towed in for free instead of driving it and risking more damage. That kind of thoughtfulness immediately showed me he cared. When he looked over the car, Dindo sat down with me and explained everything clearly. He was upfront, honest, and showed so much genuine concern for me and my situation. Instead of pushing me toward costly repairs, he told me the truth that fixing it would cost more than the car was worth, and that I'd be better off putting that money toward a new car. It wasn't the news I wanted to hear, but it was the honest one I needed. That kind of integrity and compassion is rare to find in an auto shop. Dindo treated me like a person, not just a customer, and that meant the world to me. I left feeling cared for and with a lot more peace of mind. Taking all my future cars here, 1000% I've never trusted a mechanic before in my life, so this is really different for me. Thank you guys again read more

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This is the second time they quoted my 80 yr old grandma an outrageous price and I took elsewhere and was told the problems on my car were minuscule! I was told $4000 "I needed a new engine" I got a second opinion, $1000, It's a tune up & some maintenance! I don't even wanna get gas here anymore read more

I finally resolved the issue with my $20. I spoke to the owner and he eventually got back to me. Ben called today and said yo stop by and get the money owed.He is a very nice guy that cares ! I'll go back for gas now ! read more

Pacifica Auto Works. Had my car towed at this place on 7/28/2023 recommended by a great brother in law. Dindo and his crew saved our family car engine. They fixed our car in an impeccable manner. They can fix any type of car. If your looking for an honest Auto shop for your car in 2023 this is the place to go.My car is a testimony to this place. Thank you Pacifica Auto Works. read more

Pacifica Auto Works - Auto Repair Near Me - Pacifica, California

Had my starter replaced 2 months ago, turns out a bad part came in and therefore my starter began acting up once more. I brought the receipt in for the previous work and today, they ordered a new part and re-replaced my starter completely free of charge! Had a great interaction with the boss there afterwards and I'll be back whenever I need more help. They have certainly proven to own up to any mistakes made. Thank you, Pacifica Auto Works! read more

Had vehicle brought in for an engine leak. They damaged underneath forcing over Thousands of dollars of repair to the VW. They would not fix the problem they created, took it to another mechanic who is trying to fix their damage. Stated never to take your vehicle there because they do this to customers. Consumers beware!!! read more

I brought my car to Pacifica Auto Works after calling half a dozen other Auto repair shops. I met the owner Dindo who was very nice. I mentioned my problem to him, and he gave me a price to diagnose my problem. He fixed my problem, and I'm back on the road again. Thanks to Dindo and the crew at Pacifica Auto Works. read more

I have been going to Dindo for years. He is very trustworthy and his team always does a good job. Would recommend them.

Had the best experience working with Dindo, true professional and did a great job in a short time crunch which is rare. Highly recommend this place. read more

I can't say whether this shop does good work because we opted to go elsewhere in town. I brought my daughter's Honda CRV in for a diagnostic January of 2024, and the verdict came back that she needed a new catalytic converter. My issue was that the diagnostic charge was $225.00. Instantly upon calling the station, the bill was reverted to $75, which she paid and went elsewhere because it is hard to trust a business who charges randomly like this. read more

Ok, it's been years since my last review and I'm happy to say things are a whole lot better. Dindo and his staff work incredibly hard to please their customers. I had a nail in my tire and they quickly came to my aid with no hesitation. I feel comfortable with Dindo because I know he won't over charge me like all other places when they see a women. Thank goodness for our little corner gem! read more

Today I brought my car to Pacifica Auto Works to get my 30,000 mile work done on my Lexus and all I can say is that they are a legitimate place to bring your car to get worked on. The owner Dindo Mendiola texted me with a link that showed me what needs to get done. I reviewed it and signed online to authorize the work and when the car was done he gave me a call and told me additional findings. I passed but will get it done next time around. This auto shop is a place to go. The price was very reasonable compared to if I brought it to the dealership. Just make sure to give them a call to schedule an appointment as they get a lot of business. Bring your car to Pacifica Auto Works and schedule your next appointment. read more

I have had various automotive things done here and will never hesitate to go back. Recently had a wiring harness added to my tow hitch and was quoted a very fair price. Just like all the other times i have had work done here. Dindo is the name of the mechanic and he is very friendly and explains everything in a manner that i could understand. The work and professionalism of the staff keeps me coming back whenever i have a car issue. I live a while away but always feel confident in the quality of work i get here. read more

Dindo always does an outstanding job on all our cars. Great repair and customer service.

Took vehicle to these guys to install new upstream oxygen sensors per readout of error code when check engine light came on. O'Reilly Auto had performed free scan. Installation was done overnight as agreed since we needed vehicle the next day. We were charged $210 for each sensor. These sensors can be purchased on Amazon for $18 each but we needed work ASAP. We were told when we got vehicle that we needed to bring it back to have computer reprogramed for new sensors. This would cost another $200 labor on top of $150 for sensor installation. We knew this false as computer reprograms automatically when new sensors installed. In conclusion, only use these guys if you are desperate and can't go elsewhere. read more

5 star service. Very quick & reliable. Great staff & owner. Communication is fantastic. Very knowledgeable of everything. Much more affordable compared to other places. Don't hesitate to go check it out! read more

Ok folks, I have NEVER experienced what I just experienced here today! My family and I came to Pacifica today to take the kids up hiking in San Pedro Valley Park. Unbeknownst to us there was a $6 parking fee (cash only). Seeing as we hadn't any cash we decided to go to this 76 gas station to use the ATM or get cash back. We got to the gas station and the ATM machine wasn't working and that they don't give cash back with a purchase. One of the gentlemen there (owner/employee) overheard that we were hoping to take the kids to the park and needed six dollars for the parking upon which he opened up his wallet, took out a crisp $10 bill and handed it over to me telling me to take the kids over and to have a fun time at the park. Wow, unbelievable! Human kindness is alive and well. Thank you, kind Sir. I'm so sorry I didn't get your name as I was so blown away by your generosity! read more

Dindo and his crew are the best mechanics around I will always have my cars maintained by him

Always seems to be a penny cheaper than the Shell on HWY 1. I'll take what I can get right now and a penny's a penny. It's well sheltered in the rain, not bad gas, and the islands are always stocked with towels and window cleaners and squeegees. read more

A year ago we took my car here and three times we had to take it back. We were charged about $300 each time . I told the hubby don't take my new car there ever. So he did and........I was standing next to my husband when he called about our car . He said ..." Can you please check the battery ? Something is draining it overnight". I park the car and I mentioned that the esp light s also on. Meaning while you're checking for the drain , can you please check the esp light ? $265.00 it's ready ! It was the brake something that cost $15.00. cool . I go pay for it but wasn't able to pick it up till that eve. Go to start it at 9 pm and it's dead . Pissed ? The next day I go take my keys back . He says " oh! Something must be draining the battery"! I said , " yes , that's the Reason we brought it in the first place". He argues with me for 10 min looking at his notes and says , " no, it says here he called and wanted us to check the esp light"! I argued that I was standing right there when he called about the battery! He looks at his notes again and again argues with me! So I ask him if the 265 we just paid the day before had anything to do with checking the battery? No , he says . We were just.checking the esp light . OMG are you kidding. Me? Here we go! A week later car is ready . $350.00. Guess what ? It barely started PLUS three more lights were on including the esp light ! I go back in and hand them My keys and tell them those lights are on . Over a week later I call and he says they are still trying to figure it out . A couple days later I call and they are still figuring it out and all I see is dollar signs adding up! I just told them to stop working on it cuz I'm coming down to get my car and take it to another place AND I wanted a refund too! Come on ! $600.00! For what ? A $15.00 part ? No, that's just not right . So it's been one month without my car , less $600.00 and they did nothing to fix the problem we took it in for ! Plus argued with me? I go to get my car and I thought I was going to have to fight for our money back but They refunded every penny ! They willingly and very nicely credited our money back ! That's why they get one star. read more

I came here for low tire pressure on Sunday, never had pumped air into tires before. After many failed attempts, I gave up. I came back on Monday, Dindo, the manager, Helped me right away for free. Thank you very much for your kindness and hep read more

Dindo is an honest, hardworking man. I trust him with my car from tune-up to getting it running again when it went kaput on me last year. If you are looking for someone you can trust with your car, bring it here. read more

Made an appointment to get my VW's smog check and they did it on time (less than an hour) and at the quoted price. Dindo was very professional. read more

Got an oil change here for a decent price (once my girlfriend haggled them down a bit on the original quote) and they fixed a problem with my trunk for free. Since then I've been a regular and love the head mechanic - Dindo is a very fair, honest, and nice guy. Don't bother with the online system, this is a small, busy group and you'll have to call if you want to be sure of your service reservation or quote. read more

They are great, excellent quality workmanship and reasonable prices (from tires to labor). I am so glad to find competent local mechanics in Pacifica. I am more than comfortable to bring my Lexus, Mazda and Subaru any time. No wonder they are always so busy. read more

Dindo, Chili, and all the crew can handle any car and any issue with cool and competence. I've been going to these guys for years. A dozen separate visits from German sports cars to old vehicles just hanging on. read more

I've brought my car here several times and have been happy with the service. Five stars for Peter who stayed very late on a Friday night to finish my car. He is honest, thorough, and always does an excellent job. I highly recommend Peter!!! read more

Unbelievable service! Dindo just replaced the transmission for my Acura '06 and the car drives like new. I found Pacifica 76 through Repair Pal which guarantees the shop's work and quality. Dindo is competent, hardworking, thorough, conscientious, and honest. He follows through with me from estimate through completion as well as warranties his work. I'm telling all my friends to use him as their own mechanic for oil changes and engine problems. Eric at the front desk also great with all the communications. Thank you, Dindo for making my Acura run again after a year of sitting in the garage. read more

These guys are great, they are fast and usually can work on anything. If your super picky however, they may not be the right place to get your car worked on. read more

I think this place is probably the most honest mechanic shop I have ever been to. Dindo is an honest man and he did not over charge me. But sometimes he's too busy and simply did not give me a call on the quotes I asked for. Maybe he is too busy fixing other cars. but overall probably the most honest place. I drove many of my cars here and they did the best they can. The prices are very reasonable. No surprises. Before they touch other things they will always tell you before hand. I highly recommend this shop. read more

Awesome repair shop! On time repair and very reasonable prices. I highly recommend this auto shop for any car repair. Talk to Dindo, the manager. read more

We've had our cars serviced at this station for many years and the service has always been excellent.

I love the "full service" of being able to get your receipt at the gas pump, and Pacifica Unocal is now my fave in Pacifica. It's a small detail, but I really appreciate it. I see this as a growing trend, but I still don't like the nasty surprise of saying "Yes" when asked if I want a receipt, then see "Clerk Has Receipt" displayed. So I avoid the two Shell Stations in Pacifica for this reason... they can't figure out how to replace the receipt tape at their pumps. read more

I went here yesterday to have a check engine light repaired, they did a diagnostic and removed the price of the diagnostic off of the repair. This place has my vote. Today I took my vette in to have the shifter checked, it sticks sometimes, they couldn't duplicate the problem. To my surprise, they didn't charge me a dime. I was shocked. They will get all of my business and everyone I talk to in Pacifica. Fair, honest people, all of them were very very nice especially Dindo, customer service beyond belief. read more

I'm satisfied with the service my family and I receive from this place. They generally finish the service within a timely manner and are friendly. However, in order to make sure you have a good experience with them, make sure you are easily contacted and that you let them know if you have a deadline or a time/date you need it by. They can tell you ahead of time whether they can do that or not. We've been going to this place for minor and major repairs and so far all is working well. read more

So I go in (for the 1st time at this place) for a routine oil change, simple enough I thought. Get a message saying that the car is ready and that there was a small nail in the tire, and that they repaired it for another $20. Now I'm skeptical, first off it was done without my consent! The service guy says, he tried calling and left a message, but the message said that they already did the repair. Second I don't like plugs on my tires, I'd rather have a patch from the inside, as it is safer, and it is my wife's daily driver. How about if it was a $200 repair of something else, just cause I didn't get back to him within an hour he's gonna just fix it and charge me? I don't trust this guy, and he didn't want to try and resolve/make right with his bad business practices. I will not take any of my car/s there ever again! read more

I highly recommend this place. We bring our volvo & mercedez here for service. Their staff Dindo was helpful and very knowledgeable. Also, convenient and very affordable. Give it a try, for sure you wont go anywhere else. read more

I'm really surprised by the negative reviews. My husband and I have always gotten great service with very affordable pricing on repairs. We have been going here to get all our repairs for over ten years and have never had a problem. I truly feel like Deano has saved us thousands of dollars with his good advice and service. read more