I'm really disappointed to be updating my original 5-star review, because my first experience with this company was fantastic which is exactly why I booked them again. Unfortunately, this second visit was extremely frustrating. I was quoted $199 for cleaning my couch and ottoman after sending photos. On the day of the appointment, the technician showed up late and at the wrong address, even though I had clearly mentioned I had a meeting at 9am. That already threw off my morning. I also had a very small carpet stain nearby maybe 5" x 5" and asked if he could do a quick clean on it. I was surprised to be charged $25 for something that took almost no time. Then, once he was already inside my home with all his equipment set up, he told me the quote would actually be $253, not the $199 I had been given. At that point I felt completely stuck. I hadn't budgeted for that kind of jump, and it honestly left a really sour taste in my mouth. The technician himself was polite, but the experience overall felt misleading and left me out of pocket. After such a great first experience, this was really disappointing. read more

I've used Pacific Pro a few times, and they are always on time, very professional, with great attitudes, and pay close attention to detail. Quality is always on point! Thank you guys for always helping me! read more

Great job and very quick! Highly recommend to anyone needing carpet cleaning. Great customer service provided.

Had the best experience with PacificPro! They were incredibly easy to reach, and scheduling was so simple and handled conveniently via text. They fit me in the same day and even arrived a bit early, which I really appreciated since I was anxious about the spills and stains on my couch and area rug. Kenyt, my technician, went above and beyond. He removed every trouble spot and even let me keep the professional dryer for the day before returning later to pick it up. Exceptional service from start to finish. 10/10 would recommend! read more

I used them to clean two barrel chairs. They ripped one and both had streaks. I was told when they dried the streaks would go away. That never happened. I was told by the owner and his sister they were insured. They aren't doing anything about my two ruined chairs. I sent an email and never got a response. The owner and his sister took pictures of the damages. They need to be re upholstered at the cost of $1500. They are not a responsible company and don't live up to their word for repairs. They lack professional quality and also lack integrity. Rita Hart read more

I reached out & they got back to me within minutes with a very good price & were available next day. Super impressed! read more

PacificPro Carpet Cleaning - Carpet Cleaning Near Me - San Diego, California

I was very happy with the service. They even sent someone out to see what I need. Scheduled the next day! I had some area rugs cleaned and they came out beautiful. Very nice and respectful staff. And a local PB company! Very happy and will recommend to others read more

I called a few carpet companies over the weekend to remove a stain from the carpet, my daughter was playing with slime and managed to get it ground into the carpet. A number of carpet cleaners told me that the stain would likely not come out. When Luca arrived, he warned me that it might not come out as well, but he would try his best. To my surprise the stain came out completely! Luca was, super friendly, easy to talk to, and very professional. I now have a new go-to Carpet Cleaner. Thank you so much for saving the day! read more

PacificPro Carpet Cleaning did an amazing job on my carpets, having pets is extremely difficult with carpet, accidents happen. PacificPro Carpet Cleaning exceeded my expectations, they were able to remove all stains and make my carpets look great. read more

I hired this company for my carpet cleaning and I was amazed by the results! Definitely hiring them again. Victor the technician was on time and very communicative. read more

PacificPro Carpet Cleaning - My carpets afterwards - Carpet Cleaning Near Me - San Diego, California

The best in the business! Professional, good communicators, friendly, generous and my carpets look flawless. Stop looking and just book them, you can thank me later. read more

Great crew with a amazing service . I will use again for sure in my office . Called them and got the service in the same day . I was about to replace the carpet since had a lot of stains but they went and removed all . Dry cleaning so I was able to keep working normally. 7 stars for those guys read more

PacificPro Carpet Cleaning - Before - Carpet Cleaning Near Me - San Diego, California

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They are the best carpet cleaners I've contracted! They did an amazing job with my carpet Very professional, reliable, punctual. Also they have great prices. read more

PacificPro Carpet Cleaning - Difference between the clean and dirty area - Carpet Cleaning Near Me - San Diego, California

The experience WAS FANTASIC!! LUCCA the business owner WAS AMAZING!! He was very friendly, calling in advance with 30 minutes window frame, he was very honest with what I needed but worked with me and pricing. Super fast and detailed, highly recommend!! read more

10/10 recommend PacificPro!! The quality of their work, alongside their customer service is great! They were able to help me when other services couldn't. Call them for all your carpet cleaning needs! read more

Pacificpro Carpet Cleaning did an amazing job cleaning my carpet after a few pet accidents at my apartment in San Diego. Lucca took extra care to sanitize the carpet and make sure all odors were removed. They also had very fast and efficient communication and were able to come clean on short notice. Worth every penny!!!! read more

This company is a 10/10 for quality and service . I can recommend them without hesitation and will be booking again when needed. The carpets look new.. the job was priced fairly... and the attention to detail was amazing. Save yourself time and call them first read more

Carpets look great. They were fast and responsive. They offer a variety of services. Would definitely recommend!

Everyone stay away from them and I will report my experience to the police. Have an appointment from 2-4pm. They showed up at 5:15pm and in rush . I booked 2 rooms for $59( but the work is actually 1 room) . He said that my carpet is dirty and charged another extra $20 ($79 for 1 room). While Im thinking about 20$ extra, he set up his machine and start vacuum( only vacuum, nothing else)the place for about 5-10 mins, then He said he is done the job, he cannot clean my carpet and charged me $59. He was being aggressive, and demand money . I was scare and end up paid him $40 for 5-10 mins vacuum my carpet. He took my $40 cash in my hand then He started cursing and threating me . What the hell is that. Why do I have these people come to my house.They are robbers. read more

PacificPro Carpet Cleaning - Carpet Cleaning Near Me - San Diego, California

I've lived in my apartment for three years now and my bedroom carpet was due for a cleaning. I have two large dogs and my bedroom just has that sweaty dog smell, especially after we vacuum. I saw an ad for pacific pro on instagram and was able to book online for the next day. The booking was extremely easy and fast. Lucca was the technician who came out and he called beforehand to let me know he was on his way. He was very polite and professional. He got the job done quickly and my bedroom carpet smells and looks great. Highly recommend them and I will definitely be using them again in the future. read more

Lucca was fantastic and my very stained carpets look like new! Lucca gave me a 30 minute heads up call, arrived on time and was pleasant and knowledgeable. I couldn't be happier! I'll definitely use this service in the future! read more

I hired PacificPro Carpet Cleaning for my carpets and they are very professional! They did an incredible job! read more

PacificPro Carpet Cleaning - Carpet Cleaning Near Me - San Diego, California

Excellent service and personal care. I would definitely use Pacific Pro again. My 8 x 10 area rug and recliners look brand new.

Fair price and good service. However, there are still some obvious spots that couldn't be removed. My intention was to remove the spots because my carpet is pretty clean to begin with. I only wanted to get rid of those stains. It's not perfect but at least disinfecting the carpet for any unwanted smell and dust. read more

Great prices and super professional Lukas makes my carpets like new all the times I call him 1 or some times fOr per month to get my carpets clean He makes pet smells and stains go away like magic read more

Luka (Gianlucca) came out the other day and cleaned our carpets...omg...what a professional! A really nice, clean young guy who was very savvy and fair. Cleaned our carpet and eliminated all pet smells and stains. We just got a new puppy and he took care of all the stains. Nice company. I will use them again and recommend them. read more

PacificPro is my #1 choice when it comes to carpet, flooring, and furniture cleaning! Between the excellent customer service, cleaning service they provide, amd the reasonable pricing you could not ask for more out a company! Highly recommend for the San Diego area! read more

PacificPro Carpet Cleaning - Excellent work on this pet stained carpet by Pacificpro! - Carpet Cleaning Near Me - San Diego, California

Terrible service. I should have checked their history and reviews before getting my carpet cleaned with these guys. First, i had an appointment at 3pm but they waited until 5 min before 3pm to tell me they'll be late. They arrived over an hour later. The main guy looked at my apartment and said it will take 45min for them to clean my carpet. Literally 5 mins later, they tell me they're done and to check if everything looks good. I was surprised and I checked my carpet but couldn't tell if the spots are gone or not. This in and of itself tells you how deceiving they are because you can't really tell if the carpet was cleaned right until it dries. I paid them and off they went. The same day as the carpet started to dry I noticed that it looks exactly the same (minus a few spots), the areas that were really dirty, mainly the hallway and by the door were really dirty still. So I called them back and asked that they come fix it. They said they will come Monday at 4pm. Monday comes and the guy texts me (not even call) at 4:15pm saying he can't come because he's stuck in a big job and that they will have to come another day. They didn't take in consideration the time it took out of my day to wait for them the first time and second time. They never attempted to call or follow up, they just never contacted me again. I'm pretty much left with the same dirty carpet because this deceiving company lies to its customers. Pls do yourself a favor and stay away from these guys because they'll just steal your money and leave your carpet almost as dirty as it was. I would give it zero stars if I could. read more

Today Gian went to my place for cleaning my dirty carpet. This works was awesome. read more

PacificPro Carpet Cleaning - Carpet Cleaning Near Me - San Diego, California

Really nice people and really Good cleaning!! My carpet was brown and now is vanilla again!! I am really happy with price too! Thanks read more

PacificPro Carpet Cleaning - Carpet Cleaning Near Me - San Diego, California

I called this guys past week for a carpet cleaning + couch cleaning. Really good!!! Unbelievable!!! Smells like flowers and looks like new!!!! I got a dog recently and before learning where to poop, he pooped in the leaving room a few times. I got to clean myself at the time, but it's never good enough on your own. That's one more reason why I recommend this guys, they know what to do and how to do. Good price too $$$$ read more

Just got serviced and my sofa smells wonderful. The technician was very thorough and harding working. The cleaning products were very concentrated and left the sofa soft, clean looking, and smelling great!! I will use them again in the future! read more

First they're very responsive and willing to fit in your schedule. Second I am very happy with my carpet and they did a really good job. I have a shaggy area rug that is very delicate and Gianlucca was very attentive to not ruin it. The price is really good as well. Gonna have them cleaning my car and then will update this review. So far: really good! read more

Phil and his partner arrived at my home on time as scheduled. Very professional service & explained all the details about cleaning my old carpet one day before my Mom's Holiday visit. My old carpet came out feeling softer and very clean. Very satisfied customer and will recommend to everyone and use Pacificpro Carpet for my next cleaning for sure! read more

I used Pacificpro to clean my carpets and area rug. They were professional, proficient and provided excellent service. When they were gonna be late to the appointment they called and gave me the option to come the following day. My 16 year old carpets look amazingly clean although it's an off white color. I recommend all to use this company for carpet cleaning. read more

I was looking for a carpet cleaning company near my area to do a deep steam cleaning. I have came across : Pacific Pro Carpet. I called to set an appointment for service. The following day Phil and his crew showed up ready to go. They pre-treated the large stains and the heavy traffic areas in the hallway and stairs, once they done with that he turned on his truck mount to steam my carpets. Since its been awhile since my last cleaning service my carpets looked fresh and amazingly clean after the cleaning treatment! Well done guys! Definitely will call them back for the next round! read more

Absolutely the best prices and customer service you will find for carpet cleaning in San Diego. Left my carpet looking spotless! Highly recommended. read more