Amazing customer service and always willing to help. Can't recommend enough for all your mailing…read moreneeds!

Very nice little shop ! Boxes and envelopes of all sizes!! Very friendly staff!…read more It has some of everything you need in here!

Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

worst and absolutely untrustful shipping service. Be ready to lose both your shipment and money you…read morepaid for its delivery

I've had notary services and postal work done here! It is on the pricier side which is expected…read moreconsidering the area.

We are sooo happy to have them in Northlake. Really quick and professional and give great…read moreshipping advice. Also printing of oversized documents is excellent

They are nice, friendly, helpful and thorough. I'm able to get my packages shipped out quickly.read more

Generally pleasant and helpful service. Can compare prices for FedEx, DHL & UPS. Notary service…read morealso.

Mailing packages is not one of my strengths. I had a return of internet modem equipment that needed…read moreto be shipped back to the company. I was instructed to take it to UPS and they would box it and return it, no additional effort was needed on my part. So I stopped by the Post & Parcel and was not disappointed. I carried the equipment in a paper grocery bag...was greeted with a warm welcome...set it on the counter...and was asked for my account number. Well...I didn't know it. Thought I'd have to run back home...but...they have a way to look it up. 3 seconds later, I was finished. Wow. Good processes and great customer service. There was no wait, I was helped immediately. I didn't have to pay for the return, so I'm not sure about pricing. But the friendly employees could help you quickly.

We use Post and Parcel for a personal mailbox because we are posted overseas. We pay them to…read moreforward our packages; but it takes them over a month to forward a package. We have to send email after email after email. We never receive a response. Their voicemail is full. After only three months we've decided that we can't continue like this. I could not recommend against using this company enough. When you do speak with them on the phone, they are kind, but always full of reasons why they haven't been able to do XYZ. Enough is enough.

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

The staff is extremely helpful and nice! They have been able to help me with shipping, making…read morecopies and notarizing documents. Highly recommend!

Had a laptop from my employer shipped here. Was berated by a woman named Pinky for the audacity of…read moreholding a package for less than 24 hours. I have never been to this establishment before and did not know they did not hold packages. Employer said, "Here is your new laptop. Go pick it up." The cherry on top of the cake is the $5 charge for holding the package. Did not see any kind of signage in the store or website for this nonsense charge. Felt like a charge for the petty owner to make herself feel better. In conclusion, Pinky, since you so lovingly charged me $5 for a package being held that I had absolutely no control over, you can have the pleasure of having my review plastered to your establishment.

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.