I had used Big O Tires in other cities across the country. For me, This one is the Best one of them all. I came to this location 3 years ago with my 2002 VW GTI. It was old. Suspension was shot. I needed CV boots, brakes, shocks, tires and oil changes. I was helped by Orlando. He and crew did the work over a couple days (we needed a couple parts). . At that time I lived close by so they drove me home to wait and picked me back up when the work was done. In the three years since, not one of the items that were worked on has failed. I don't live very close to this branch anymore. I live about 15 miles from it. There are closer Big O's to use. I chose to come back to this one because of the exceptional customer service I received from Orlando and for the quick and professional work done by the crew at this Big O. As a car owner, I don't often get the opportunity to give the underside of my car a good looking over. It's a relief to the know that the while the car is up on the lift, if they see something wrong, even if it's not something that they do, they point it out. SAFETY matters. Three years later and now I have a different vehicle, This time an old 93 4 Runner. Needed tires, shocks, struts, Idler arm, pitman arm and a torn axel shaft boot. I was helped by Tareq. He's as knowledgable and friendly as they come. He worked with me to make sure that I got the best products and the best price for the money that I had to spend on this. Once again the work done was top quality. The management and the crew of this place work together in harmony. It's easy to see the mutual respect that they have for each other and for their customers. Quality work and a professional and knowledgeable staff and crew who go out of their way to make you comfortable while they kick ass. Thanks Guys, Roo read more

Pacoima Tire Pros were a life saver. After my tire blew on me around 6:30 a.m. on highway 5 driving up north I needed a new tire. Found out I needed all four tires. First thought was to go to Costco to buy tires until I found out they didn't have the tires I needed. Costco referred this shop to get the tires I needed. My grandfather and I were waiting until they opened and hoped they had the tires that I needed for the truck. Tareq was very helpful and ordered the tires we needed right away. He gave my grandfather a senior discount for buying all four tires. The tires were changed and I was out of the shop by 10 a.m. Tareq knowing I was driving 6 hours away checked all my fluids and topped them off for no additional charge. Customer service was great and if I lived in southern California I would use their services again. read more

I have never used this location before. I bought my tires in Alameda and assumed I had to go there for service. No so! They accepted my old receipts and gave me the service guaranteed by the sale in Alameda. Not just that. The work was done quickly, Everything was checked so that my car was safe and the staff was very courteous. I can't say enough good things about this location. I hate, hate going for car service. This made me change my mind. I will always get my car worked on here. Plus they have a nice lounge with cable and honor snacks and free coffee. It didn't take long, just over an hour plus for tire rotation, oil change and a new air filter. Plus, my alignment was checked. Good job! read more

Excellent Service for Tesla Tire Inspection! I had a fantastic experience at Tire Pros in Orlando! I brought my Tesla in to have a tire checked, and Orlando provided top-notch service. He was honest, polite, and wasted no time in inspecting my tire thoroughly. We found a box cutter blade stuck in the tread, but thankfully it hadn't penetrated through. Orlando and his team were quick to assist, pulling the tire off to ensure everything was safe. What's more, they didn't even charge me for the service! These guys are the real deal - professional, efficient, and genuinely cool. Highly recommend Tire Pros for any tire-related needs! read more

Update*** Ever since I wrote this review, I have been harassed by Tareq on Yelp with aliases such has Mike J., Angie M. And George H. He has been sending me nasty messages and disssing my comment, as well as writing fake stellar reviews for this Big O in Pacoima, Glendora, and Pasadena. (Check out all the filtered reviews for these places---even Yelp can see the fakeness) He is trying to get me to delete my comment or my yelp profile. I cant believe you would stoop so low just because of a bad review. I figured you out and I stand by my original review that these guys are scumbags. DO NOT STEP FOOT IN THIS PACE. read more

Tire pros are great at what they do and are honest about your car when it comes own to it they let you know how long the service is gonna be so you can grab something to eat across the street at costco while you wait its conveniantly located right off the freeway so you can hop back on the freeway after youve had your oil change the quality of the oil they use is very well it definitely keeps your car running smoothly if you want a good oil change some to tire pros youll sleep good at night read more

I love going here because they always have great deals on tires. I get my car's oil change every 3000 miles and tire rotation is FREE. The owner and all his crew are outstanding in customer service and provide great work quality. I like their honesty(rare to find these days), they mach you with the best deal without trying to sell stuff you do not need. My friend recommended them and I have been a customer for a year. GREAT work Big O Tires Pacoima!!! read more

I have been having Tareq at Tire Pros service my various vehicles(Trucks, Jeeps, Corollas, Avalanche) for a number of years now. Consistently I have received the same high quality service and reasonable prices. The staff is polite and friendly and very professional. I am never concerned about not receiving the service and parts I pay for, unlike some other places around town. Thanks again to Tareq and Tire Pros for so many years of peace of mind.... read more

My car needed a new set of tires, and a friend recommended I check this place first. They took the time to carefully explain all the options I had. They were able to put the new tires on in a reasonable amount of time, given how busy they were. For the time I was there, the waiting room was clean and had coffee and water available. My car's ride feels great now, and I have to give it to the friendly staff at Big O. read more

The Manager Tareq is such a great down to earth person!! He has the most amazing vibe about him and all the workers here at tire pros are very friendly! They greet you with a hello and a genuine smile. Not only are the workers nice but the prices are very affordable! They also have a comfortable waiting room for you with beverages! I highly recommend this place to take care of you and your car! read more

Gm Orlando, couldn't be more helpful in getting my problems solved he was polite, knowledgeable, respectable, I would and did recommend Big O Pacoima to my family and friends. Big O Pacoima is the only one I trust with my 5 Southern California Electronic home automation company for the stars vans too. We serve the LA, Beverly Hills, Bellair and the Malibu beach area. 800 400-7723 Thanks, Tavio read more

I have been coming here for a few years now and they have always taken care of me. I used to live near by but I still drive 30 min to come to this shop as I know I can trust them. I have had oil changes done, had tires balanced that I bought elsewhere, and bought at least 3 sets of tires since, as well as a few alignments done. All work here has been perfect and never any surprises. read more

Great Customer service, Nice knowledgeable Staff. Orlando was very professional and nice explained everything in datail and also had a smile on his face. I had several things done with my vehicle here and the work was excellent. Great prices, very affordable this is definitely my new go to place for my car need's. Thanks guy's keep up the great work read more

these guys are wonderful, I came in to have an oil change and get my brakes checked, the dealer told me I need brakes, they looked at my brakes, they told me that I have better than 50 I can't believe the dealer tried to sell me new brakes when I have better than 50 percent left. I will not trust the dealer again, I will keep coming back here. read more

Seriously the nicest guys work here! They always have the answers and have great deals and specials. I've had oil changes and other maintenance done on my car and always leave happy and with a bill that doesn't break the bank. Tareq and Orlando are extremely understanding and helpful. Would definitely recommend! read more

This place has been helpful with all of my vehicle repairs. I brought my truck in for an oil change and was surprised at how fair the prices were and they even through in a a free tire rotation! I was very pleased with the service and it only took a few mins...not to mention the fair prices. read more

Excellent customer service!! The shoo and waiting area were clean but most importantly, this shop operates with honesty and integrity!! I will not only be a regular customer but I am excited to share this "find" with my family and friends!! Big thanks to Orlando!! read more

Real nice honest guys... prices are amazing for someone on a budget... will continue to do business here from now on... unlike most repair shops they have a an air conditioned kid friendly waiting room... excellent customer service& mechanics... see you soon... read more

Went to Get My Oil Changed. Everyone in the Place Was Friendly. Had a Clean Waiting Room With T.V. Seating, and Hot Coffee. They Were Fast, and Did a Check of Some Maintenance I Might Want. Would Definitely Come Back With Confidence in a Good Job; Well Done.... read more