I don't think I've ever experienced such excellent customer service to this degree. I was in here on 4/18/26 sometime during the early afternoon, with my daughter for some new clothes for her. The cool looking dark haired dude (I think he was wearing a beanie) was so over the top helpful in the best way and very kind, and welcoming. He showed me where all the shirts in her size wore and even offered to bring some out from the back. Can't wait to shop here again! read more

After so much help with Bella we finally found my perfect jeans she's so sweet and recommend talking to her!

Went in yesterday and everyone was sooo kind and helpful. Jake always goes above and beyond to help me and the people I'm with. And the store is always so neat, fitting rooms as well I really love that location. read more

Hailey and Bella were absolutely incredible. They were both so helpful and sweet and insured I found everything I was looking for and more. Thank you for the positive experience ladies I will definitely be back!! read more

Love the Pac Sun at the Galleria mall, their staff is amazing , thank you Jake (store manager) for taking the time to help us today. So happy to see that stores still have great customer service, we will for sure return to your store! read more

I have the worst experience every single time I come to this location. The workers are rude and give you dirty looks and they are horrible at helping. Waited for a fitting room for a while and the girl rudely walked up and opened it and gave me a dirty look. My sister comes here often too and her experiences been much worse. seriously need a new team they couldn't even find my account today and when i said it's fine please just ring me up so i can leave they kept insisting on an email and giving me and my mom dirty looks. horrible. never coming back and i've been shopping here for years. i just cannot deal with this team. read more

Jake was awesome he made sure I knew all the deals and help answer a lot a of questions!! I would definitely come back.

Absolutely great service from Bella and Lily! The store was clean and organized. The staff was amazing, extremely helpful, they even took garments off the mannequins for us to try on. My favorite PacSun in Vegas. read more

PacSun why did you remove the sitting ottoman? We parents would sit on it while our children shopped and tried in clothing in their favorite store, uncool unfun. It was not just for trying on shoes! Big time bummer. Where are supposed to sit? These two boys that work here right now on a Friday night at 6:43 pm are super polite and kind, they made this effed up sitting situation more pleasant than how Po'd I am. read more

PacSun - Having to rest my ars on your egging clothing display ‍ - Women's Clothing Near Me - Henderson, Nevada

Great vibes, I love it there, great clothing options, guts outfits fit great on girls, will be coming every Saturday from now on!

Had the pleasure of working with Bella today! She had great product knowledge, was a beast at up selling & had outstanding customer service! We will be coming back to this store more often! This girl deserves a raise! Thank you for all your help Bella! - Alyssa & Cole read more

I want to thank BELLA so much for being such great help!!! Back story! I went in and was unable to be helped with my return because of me not having my receipt, I then proceeded to go to pac sun at fashion show and they were also unable to help me. Today I called again and asked if there was anything I can do since I lost the receipt. She went ABOVE AND BEYOND and was able to assist me. I am so so thankful for her , everyone else took the easy route and said "sorry nothing can be done" and she actually TRIED to help and that she did! Thank you Bella!!! read more

This used to be my favorite store ,I love the clothes however the last couple times I walked in the lady workers (all 4 of them the last time) 5/20/2022 at 5pm they all completely ignored me and proceeded to gossip behind the register, I had to Interrupt their conversation just to ask what was on sale because I saw signs up , I had to ask for my own dressing room, and I ask if they had a shirt I saw on display they told me they didn't have it and I found it on my on, they didn't even stop the conversation and focus to ring me up. read more

My daughter got some clothes for her birthday and on Sunday Nov 13th in the evening we went to the mall to do some returns/ exchanges. One store we had to go too was Pac Sun. When we walked in we were greeted and I said I had a return/exchange I would like to do. Bella said she would be able to help and we sorted things out she was extremely helpful. She went to the back to find a pair of jeans in the correct size, she was kind, soft spoken, patient, explained everything very well and just made the return/exchange process easy and actually enjoyable. Bella was amazing and is good at her job! read more

Walked in right before closing on Monday November 27, 2023, looking for sweatpants for the gym and was helped right away! Great team! Thank you again! read more

Pac Sun at the galleria mall has the best employees and customer service! The store is always clean and organized. Jake the store manager is awesome! He is very knowledgeable and kind. He will definitely help you find what you need. read more

I called this store earlier to resolve an issue I had with an order. I spoke with Bella who was extremely helpful in the resolution process. She went out of her way to find a bikini top for me and shipped it out in less than two hours. Very quick and focused. I am very grateful. Thank you so much again! read more

Leila was amazing. She helped with all the products I purchased. She knew all her products and where to find them. Couldn't ask for better help than in her. Love it. read more

Good customer service has been hard to come across lately, but Bella J was amazing! She was patient and kept us satisfied even though we had a complicated purchase. read more

I was at pacsun shopping for swimsuits and the girls that work there are so sweet and really helped me pick an outfit for my party!

Love PacSun great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Cali-style men's and women's clothing. Men's tanks, board shorts, tshirts, jeans and shoes. Women's dresses, shorts, tops, shirts, swimwear, jeans, and shoes. Also, lots of brands to choose from like Brandy Melville, Volcom, Billabong, Quicksilver, Vans and some Nike SB shoes. They have cute accessories, too! The store is pretty big and quality of clothing is pretty ok. Definitely a store for teens, or skinny people (lol) .. I like a few things, but a little over priced if you ask me! read more

Two employees stood behind the counter having a personal conversation. They never acknowledged or greeted them 5 customers that were in the store. Someone needs training on customer service especially when you can buy everything on line why waist your time with a poor shopping experience read more

This store has awful, terrible customer service. No exaggeration. They were super uppity when I asked to have a security tag taken off of a pair of shoes and refused to remove the plastic connector. Then the checkout was incredibly slow, and the woman working the register just stared at us before helping us, like she didn't know what we were there for. I normally love pacsun, and their merch is still awesome, but this particular location needs a visit from corporate... Maybe a manners refresher course from their moms too... read more

I don't have a lot to say about the store but I did have a lot of frustrations with the online store and the shipments. The service online is terrible and I have never had a good experience with them even though the employees at the store are so kind. Canceling orders is almost as difficult as making them and the help center is also really bad. Even though I've only been once, I love the in-person store; hate the online store. I just wanted to complain. read more

Horrible service came in bought 4 tops no assistance and young guy and girl at counter couldn't stop chit chat to help me spend 100 dollars in there store. Will never return here and if you want to goto this store I HIGHLY recommend going to another location or online read more

This location of PAC Sun is horrible. Went to return a sweatshirt my granddaughter purchased with receipt in hand. The clerk refused to take back the item. He first claimed that it was damaged and had been worn. Not true. When we asked to speak to a manager he claimed he was the manager. But then later he had to call the manager. Then he proceeded to tell us the sweatshirt was damaged on the transfer, little black spots from a poor transfer. When we didn't accept that he said it had been laundered and he could smell the detergent. Not true!! We then asked to speak to the district manager. He went in the back and made a phone call and said the district manager was off that day and wouldn't speak to is on her day off but that she would refuse the return tomorrow too. Their return policy on their receipt says "Guaranteed Customer Satisfaction""...not true at this location. When we later asked for the clerks name we were refused!!! DO NOT SHOP HERE!!!! Would give this store a negative rating if it were available!!!! read more