I was a patient of this office for close to 2 years and up until this point it's been an amazing…read moreexperience. In short the office has been unprofessional, not double checking invoices sent and not making patients aware of charges prior to appointments. Even after disputing a bill, they ignored my last message, are threatening to send to collections and "damage my credit score". I was charged more for a 5 minute consultation, in which I received no result or help with my issue, than I was for the original appointment. Customer service has declined and I'm not sure why.

Today I called to the office to return a call from Dayani about my negative review. Someone…read moreanswered the phone HELLO so I asked if this was a doctor's office. The man answered rudely and said YES, MA'M and told me to behave as he didn't like my tone of voice. He said his name was Elvis and proceeded to place me on hold for 13 minutes and later came back to say Dayani was gone for the day. So, they get another unfavorable review.

Tired of waiting hours to see a doctor for an Annual Check up? The Good news is that the wait is…read morepotentially over... This facility is extremely clean, modern and the staff is very nice and super professional. This is the second year my husband and I have gotten our annual check ups here. It took us both exactly 60 minutes (with our blood withdrawn in-house) from the moment we arrived to the moment we walked out to the car. My favorite part is that if everything is OK they call you and tell you over the phone instead of wasting your time and making you make another appointment to simply get your blood work results. This facility is really nice too. Sounds too good to be true? OK, the only downfall may be you will have to park in metered parking in the near by garage. Other than that it should be fairly simple which is honestly how it should be. This is probably one of the best health clinics right now. Dr. Contiguglia is great and so were all the nurses and staff. Stay Healthy!

The staff is nice and at least my doctor is good. Some others not so much. I've been going year for…read moreyears, and the care is good, and I love the nurse. However, I think they are understaffed. Every time I call it takes minimum of 20 minutes for anyone to answer the phone, and that's the front desk. If you need to talk to any other department forget. You will not get a response and they will not call you back either. It's hard to get answers. It's very frustrating.

the staff at this location is trash went in there for a check up, cause I wasn't feeling well…read more prescribe me some pills and never did a follow up appointment. Never heard from anybody if I wasn't careful and taking care of myself who knows what would've happened to me and this is supposed to be a medical professional such a laughing stock. This facility is trash like -10 stars if I didn't do a follow up and book another appointment I would have never been seen.

Great friendly & professional staff. Make sure you park in the back of the building since the GPS…read morewill guide you to the front. You will find extra parking in the front of the building as well.

Worst experience ever, 1 hour drive 3 hour wait in the lobby, 10 min consultation with no value…read moreadded. Office is a disaster. The doctor is condescending and lazy. The had me wait 3 hours to be seen for 10 min, and sent me home so they can go to lunch.

Update as of 5/5/21: It's been more than 1 year and I found myself back in Dr. Swartzon's office…read moreyesterday due to a high ankle sprain. His office was fully booked and short staffed, and the urgency of my injury was enough for them to find space to accommodate an appointment given the packed scheduled they were managing. The wait was minimal, the staff was wonderful and the news wasn't good but I know I'm in the best hands possible! Dr. Swartzon is a gem of a human being and a brilliant and talented sports medicine doctor. He is a doctor I'd wait hours/days to see and one I trust implicitly with my health and well-being. The new office facility in Plantation is also absolutely phenomenal! 2019: Wow, I came on to review my wonderful recent experiences with the kind, attentive and utterly professional Dr. Swartzon only to be bombarded by this elaborate and excessive rant from a disgruntled former patient. Not only is that review overly malicious and miserable, I find it to also be virtually impossible because every single one of my referrals and experiences with Dr. Swartzon, his team, front/back office staff, and fellow doctors in the practice at different locations have been nothing short of phenomenal. I have been suffering from bilateral carpal tunnel for the last seven years. I knew I needed to begin treatment so I started to reach out to my community for referrals and within a matter of hours had received 9 specifically for Dr. Swartzon. All from different and completely unrelated people I've never met. I went in for my initial consultation and he spent a generous amount of time reviewing my previous medical history, recent nerve conduction study, as well as discussing my options, and then proceeded to administer the injections we decided was the best initial course of treatment. He seemed empathetic to my pain and truly interested in helping me find resolution. In the months following, his office staff reached out to me to ensure the treatment worked and that I was pain free. I never had an issue reaching the office, scheduling appointments or receiving calls back from his team when I had questions. And after the pain returned and I scheduled a follow up visit, Dr. Swartzon yet again took the time to discuss the next steps with me and instead of just administering an additional round of billable injections, he instead advised me against it and referred me to the best hand surgeon who he knew could offer a permanent solution. So to the future patients of Miami Orthopedics and Sports Medicine Institute and anyone with half a brain...don't let that blubbering "athlete" deter you from seeking the best in the business. Dr. Swartzon is a highly respected, incredibly talented and in demand sports medicine physician because of the care he provides, the manner in which he provides it, and the overall thorough quality of service he and his team are able to offer to their patients. Dr. Swartzon does not chase fame or recognition, quite the opposite in fact. He is clearly dedicated to both his profession and patients, from the top level athletes to the little people like me. He is sought out because he is exceptional. And I'm quite certain that this highly reputable Sports Medicine Institute didn't earn its reputation by chasing appointments...that's just laughable. Moreover, I'd be more suspicious of the fact that this negative review below didn't provide any details about the "complex injury" they reference and then just happened to name drop another doctor who in a surprising twist of fate is opening a business in Florida next year. Do your due diligence people, and you'll be sure to realize Dr. Swartzon is the best.

There was only one other person when I got here and it took 40 minutes to be walked in. They also…read moremake you check in on your phone and sign a bunch of things that is uncomfortable to do when you don't feel good. Was finally let in and they said it was going to be 10 minutes to get my results back. I waited a hour and a half to be seen by doctor. There wasn't a single nurse who passed by with updates or to make sure I was okay. They said 10 minutes and it was way longer than that. Customer service is horrible, everyone has an attitude. Will never come to this Jackson urgent care again. I've only had good experience with Baptist Urgent care.

I love to come to this urgent care. The staff is efficient, and friendly. I highly recommend…read morethem. Everyone's very understanding, and caring. They're also quick. You won't be sitting there for two long waiting to be seen by the nurse, and Doctor.

My son needed to have an ultrasound done here and it was a smooth and pleasant experience. Check in…read morewas quick, the staff was very professional and the ultrasound tech made my son feel comfortable that I didn't even need to hold his hand! 10/10 Service. P.S parking is a bit of a hassle because of the way the plaza is set up

Was out of town and my son had a minor accident on a bike playing with this cousins…read more Came here and from the beginning, everyone was kind and treated us great. They seemed pretty busy but are doing the best they can getting everyone seen as quickly as possible. Asked many questions and have taken great care of my son. Also, very clean hospital !

The parking lot is next door or you can valet. Don't forget to get your parking ticket validated!…read moreYou will need time to go park then take the elevator to first floor and walk over to the medical building and take the elevator to the correct floor. Checkin on kiosk. Get your ID bracelet for every single appt. Then you will most likely wait a few hours before being seen. If they call you and ask if you can come earlier that doesn't mean they will see you earlier. I did that and that just meant sit in the waiting area longer. They have coffee and bathrooms in the lobby.

UN Health in Coral Gables offers an excellent healthcare experience from start to finish. They have…read moregreat doctors on site, and everything is designed to make your visit as comfortable as possible. The location is very convenient, right next to the Metrorail station, and if you're driving, they validate your parking so it's free. There's also valet parking available, which makes getting in and out very easy. Check-in is quick and simple thanks to automated kiosks that capture all your information, and accessing your medical records is straightforward, especially helpful when you're checking in on your own or managing follow-ups. The doctors are highly specialized and clearly know their fields, which makes it reassuring to hear their recommendations and explanations. The nurses and practitioners are just as cool, friendly, attentive, and knowledgeable. Definitively a center I will always try to go every time I need to if they offer the service I'm looking for. Bonus track: the piano playing in the background makes the environment even more relaxed, perfect for a patient who is under stress. The waiting area is comfortable and well maintained, and a really nice touch is the coffee machine on site, where you can make anything from an espresso to a regular American coffee while you wait. Also, there's an optical center onsite. Overall, UN Health combines excellent medical care with convenience, comfort, and a very patient-focused experience. Highly recommended.

I had an incredible experience over the phone with Brian Bejarano. He truly went above and beyond…read moreand made sure to take all the appropriate steps to help me through a life-altering situation. Brian was patient, professional, and extremely thorough. He didn't brush me off or rush the call -- he listened, stayed committed to finding a solution, and made sure everything was handled correctly. His support made a stressful situation feel manageable, and I'm genuinely grateful for the care and accountability he showed. Thank you again, Brian. Employees like you make a real difference

Clinic is clean. the service was excellent before, since it changed staff and ownership the service…read moreis horrible. making appointments call drops and leave messages never get a call back. pay out of pocket they got great prices but the phone service really sucks. I am so unhappy with the new service they have. This place now provides aesthetic services and the health side is being overlook. Its time to look for a new place.