Would like to thank Jason and his dad for a job well done!! Brought our car in to get some…read morescratches repaired and I have to say they do impressive work. I have to say when we initially got there we were quite hesitant because our GPS took us through the housing. As they say don't judge a book by its cover, they did a fantastic job on our car and the service was spectacular. Thank you again And will definitely be coming back if ever we need work done to our cars and will highly recommend your business.

Great reviews & my engine guy Billy from Repairs Done Right told me to call Mr. Ko here at B&H. Son…read moreis super friendly on the phone & sounds like they're attentive to find cost savings. So far so good! Looking forward to getting some bumper work done. Thank you :)

Absolutely do not recommend. Wife had someone at church back into our new Nissan and basically put…read moresmall ding in plastic rear bumper cover. Other part wanted to pay cash, and my wife agreed. Took to this place first, they quoted her nearly $4000 to repair. I'm not a sucker, so looked into it. The cover, all plastic, separates from bumper, and is $$310 at dealership, plus a couple $20 brackets to hold sensors. The sensors needed to be recalibrated, about $250 at dealership. I got one quote from another shop, $350 for his labor, $350 parts and $250 to recalibrate, total $950. New City Nissan quoted me $400 labor and calibration if needed and the $350 parts for total of $750. Ended up gong with the dealership. I'm sure many folks would've just taken thier quote though and not questioned it. They actually put charges for painting into the quote, there was zero painting to be done, plus lots of other extraneous charges, environmental fees, disposal fees etc... Total crooks, do not go there!

Mahalo, Westside Fender for fixing our baby!…read more My car was rear ended while I was at a complete stop. I knew I had to let the car insurance company find a partner local body shop to take care of the damage. Yelp came in clutch when I was on the phone with the insurance claims agent working with the at-fault party (fortunately, both of us had USAA auto insurance). I quickly yelped body shops in the Waipahu/Ewa/Kapolei area, and Westside Fender easily beat the other shops in overall rating. FIRST CONTACT WITH WESTSIDE FENDER: Just minutes after the insurance claims agent/adjuster arranged with Westside Fender, Chelsey called me to set up my appraisal appointment. The appointment was to determine how much the at-fault's deductible would pay for damages, availability of parts, and to schedule repairs and rental car with their partner, Enterprise in Waipahu too. Almost immediately after our phone call, Chelsey sent me an email detailing the appraisal appointment. APPRAISAL APPOINTMENT: I stopped by Westside Fender during my lunch break. The appointment barely took five minutes and I was able to schedule the repair for the following week. They assured me I wouldn't have to pay a single cent based on the fact that I had no fault (USAA's decision, too). REPAIRS: I dropped off my car at the schedule time and date. The technician said the repair process would take a week and a half. Only a week later, Chelsey called me to say my car bumper was fixed! After dropping off my rental at Enterprise and after their shuttle dropped me off at Westside Fender, Chelsey quickly went over the itemized list of repairs and costs to be paid by the at-fault party's deductible. Chelsey then went offsite to pick up my car and drive it back. Not only did my car bumper look as good as new, but Westside Fender actually washed my car and tires too! Now that's exceptional customer service! Not that I wish anyone in Waipahu or Ewa to get into a minor collision, but if you're short on time and need to quickly find a body shop near home, don't look further than Westside Fender! The shop has won many awards and had lasted over 40 years for a reason. Thank you, Westside Fender!

Kuroda Autobody was selected by my insurance company and I was very pleased with the body work that…read morethey did on my F150. My first estimate at another shop came out to $2300. I went on my own because the other party wanted to settle without insurance but changed their mind when the first estimate came out. Kuroda did the repairs for $1700. they were done in 2 days whereas the other shop told it would be 5 days. The shop was very professional and very efficient and I was super pleased with the quality and the quick turnover time. Would highly recommend Kuroda's.

Easy access and Enterprise car rental was able to have another car ready for me upon arrival so…read morethat there was no disruption. Very friendly and experienced staff made the situation better by taking take of me. Thank you for such great kamaaina service that was quick with quality workmanship.

First things first. The employee's at Oka's are top notch. They are so friendly and polite. From…read moreMariah and Marilyn in reception to Jordan the estimator. Communication with them was excellent via phone and text. I brought my car to them because their shop was recommended by my insurance company. They did something I have never seen a body shop do. They took video of my vehicle as well as the damage and Jordan narrated what needed to be done and documenting existing damages to my vehicle. After the repairs were done I discovered some slight blemishes on the paint job. I took it back the next day and they were extremely apologetic and immediately set up and date and time for me to come back to have it taken care of. The problem was taken care of quickly while I waited for it. Oka's was a great experience.

The quality of finish product was great. Requested…read morecompletion date timeline was met without hesitation.

Returning customer, did amazing jobs prior to this…read more.. After picking up my vehicle from the shop, I started finding more and more parts not put back onto its original areas. Door rubbers were missing, bushings left out on floorboard. You would think paying so much for labor that they would actually put the parts back. I would say it could be a coincidence but multiple parts is just frustrating at this point. Please better your service/parts department and take your time working on our vehicles. We picked you guys for a reason. Update, found more damage done to my car sadly, assuming they replaced my whole door, they used my same window that had tint on it, there is multiple scratches across the window itself. Again did an amazing job before this vehicle that was brought in. Sad to see they're declining in customer service and care for the vehicles they work on. Please do better for the people.

Got into a small fender bender. Did my own browsing through my insurance and found AutoCraft Hawaii…read moreKapolei. I looked up the reviews and saw they had 4.8 stars. Looked up the pictures and the waiting area looked clean and neat. Plus, all the reviews were awesome. I decided to take a chance and I don't regret it. My vehicle was done in a couple days. They give text message notifications of the repair progress which is great and also the estimated cost. At the end they go over the repairs and recommendations. Also, they courtesy clean your vehicle inside and out. The work was done as expected with no issues. I would recommend for anyone looking for body work, or through your vehicle insurance.

I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

My husband rear ended someone with my vehicle. I called M & R, and they were quick to answer,…read moreeducated me through the process, and scheduled me right in. They did quality work repairing my vehicle. They even detailed my car. It looked cleaner and shinier all around than when I initially gave it to them. Aunty Rene was so responsive and called me for status updates. It was a pleasure doing business with them and I would send any family member or friend to them if they ever needed a repair done. So if you're thinking about doing business with them, I suggest you do so! You won't regret it.

Can't say enough about M and R The owner Milton did me…read morea solid Took time with me and actually repaired my car on the spot Great work and fair price I highly recommend

Very professional and friendly. Someone hit my 2018 Dodge…read moreDurango and Central Body and Paint was one of the shops recommended by my insurance company. Many of the other shops that I called turned me away because my vehicle was not drivable and weren't accepting "tow-ins." However Central Body and Paint was able to accommodate me and my Durango. Unfortunately, it was deemed totaled by my insurance, so I can't attest to their body work. As far as customer service, they deserve 5 stars. I would definitely use them if I needed their services in the future.

Best customer service and wonderful staff they were so helpful kind and very empathetic too. It…read morehelps that the cared about you too not just your vehicle. Mahalo to Zoey, Mary and the rest of the wonderful staff. You guys are incredible kind people.