It's been a while since I've been to HomeGoods. Needed a dog bed, and heard that they had a great…read moreselection at reasonable prices. This whole area is under construction due to the expansion of FM 1960. Be aware, as part of the parking lot is blocked off for the construction crew and traffic/access can be a real juggle. Selection of dog beds was indeed great, but there were twice as many cat beds. If you're a cat person, this is the place for you, obviously! Picked out a decent bed and headed to the check out. And the wait begins. And drags on and on. I was in line for an excess of 25 minutes, and I was about fifth in line. Right before I was "summoned" to check out, I turned around and counted: there were 20 people in line. Unbelievable, and absolutely no additional cashiers were called. While I like the selection of items at HomeGoods, the wait to check out is excessive. I'm amazed that after multiple years this store still suffers from the same lack of customer service at the check out.

Store is really cluttered. Woman manager at door only greeted white guests the time I went. Could…read morebe nothing but it was off putting in the moment. I won't be back.

I am very happy with the help of choosing all of my bathroom hardware, mirror and lights products…read morevia zoom meeting and emails. I only showed them the marble pictures, and tiles that I wanted to buy and I got recommendations of the whole portfolio of the hardwares. The designer took 1 step more and recommended a paint color that I ended up loving and using it for other areas. All products were mailed out on time and packed very firm. Nothing was broken. Easy communication and they always followed up. Thank you lighting boutique to make my bathroom look modern and clean.

I had purchased my formal dining chandelier from this establishment years ago and was extremely…read morehappy. So I went back about a week ago and found a beautiful chandelier for my entryway as well as my dining room table. When the installer whom was recommended by Jan came to install it he realized there were two pins missing. This is when my ordeal started. Jan is rude, doesn't listen. There is no way to reason with her!!! I am now dealing with Sarah who is polite and was promised she would have an answer by Monday. I've called everyday and still their representative has not given them an answer. I called today and Sarah isn't in and told Jan if she could call the rep. She started telling me she was old and couldn't take this pressure. That I was screaming at her. I asked to speak to the owner. She is refusing to let me talk to them. All I want is the parts that are missing. I told her that if they aren't provided soon, they can come pick up the chandelier. I have made my credit card company aware of the situation. I hope the owner contacts me so we can take care of this amicably and like civilized human beings. She really shouldn't be working with the public. If

Dumbest thing ever. You can return without receipt with picture ID but CAN'T buy nothing without a…read morephysical ID ??? Please y'all can make it have sense. Oh plus the lady just walked off with looking and texting on her phone like if she didn't care. Lost a customer for real...

The service here is terrible there's some gay guy in the front trying so hard practically saying i…read morewas stupid and stealing made a whole show, the products and selection is great so many things but again couldn't buy because this guy making it such a big deal about the tags on the products. Everyone else seemed very chill and happy but oh no not this guy, he's totally saying a million dollar company a few dollars, hope he gets fired.

My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

I love this store! It's always a great shopping experience. The 1960 store is so convenient and is…read morealways organized and tidy. The staff is great too.

Hermoso me encanto.este jarrón para planta artificial mi casa se ve encantadora.l9 amoread more

This is a great all around store. You can get anything from accessories like candles and decorative…read moreitems to big purchases like furnishings and patio stuff. I could literally walk around this store for hours. They have great deals and had a ton of clearance items right now. I always feel like I am getting a great deal for their prices. The staff is also very helpful and even showed me how to do some stuff on the app.

I really love the staff at this location. Each and store rep I came across was very helpful and…read morewent above and beyond my expectations. I've always thought Kirkland carried very old school items, but not really... I feel like these days they've been more to date on their home decor. I also want to brag about a girl name Breana. We call her Ninja Breana! She has a very good attitude and was very patient with me as I decide on which wreaths to pick out. We call her Ninja Breana, because she is the go-to girl when it comes to getting up high to pull display merchandise down for us customers. I came back the next day to catch the Fall promo and was so happy to see her again. Same as the previous day, I wanted to get another item on display and guess who they called out? Ninja Breana! I was so happy to see her! People like Ninja Breana really helps with the mood especially during the holiday shopping madness! All the other staff was super helpful, including one who was pregnant.. she went out of her way to take care of things for me. One lady who checked out for me actually took her time to help me carry out all of the items to the car. GOSH, I just can't stop bragging about the customer service Kirkland (1960) has to offer. LOVE IT.

I love this location! The staff is so friendly and helpful! So many great deals on household goods!…read moreI will definitely be making more trips!

Love this place! It's World Market meets a nice arts & crafts market. There is so much to see! I…read moreonly saw one small section of it and now I'm curious to see the rest. I bought some really cool socks, jewelry, and saw so much more I wanted to get but I'm bringing my mom next time. There's a checkout station with a few cashiers and the rest is literally little shops or booths with different kinds of products. If you're in the area check it out! It's in the old Palais Royal building for the old school neighborhood heads. You can get a gift for anyone there!

Love this concept - its like a crafts fair/market with lots of unique stalls all under one (air…read moreconditioned) roof. Each stall is there to explore at your own pace with no pressure from sellers; they are not present. You pick up your items and bring them to check out at the front like a regular store. Your experience here can probably vary widely depending on whatever vendors are in place at the time. I wasn't too enamored unfortunately with the selection when I went, but still love the concept and would be interested to check out the other locations around town to see what they have differently. Parking - large private lot

Very nice things here. Everything clean and displayed nicely. Prices are great. People that work…read morehere are very helpful and nice.

StillGoode came into my life by recommendation from my grandmother-in-law. A lover of all things…read moreconsignment, vintage, and retail, I knew I'd be in for a treat when we pulled up and I noticed the size of the shop. Comprised of both the main store and an intake area, StillGoode dominates the shopping strip. Apparently consignment is by appointment only, but this review is not about that process, it's about the fun stuff, furniture shopping! Browsing from aisle to aisle, it was clear that everything was in pretty good shape. While the shop as a whole embraced traditional furniture offerings, I occasionally ran across a few items in other styles (an oversized burl coffee table, boucle accent chairs, and various farmhouse pieces for example). The pricing is pretty competitive, especially if you're willing to overlook a few minor markings of wear and tear. It far more expensive than your Goodwill, or Junior Forum, but less expensive than your inner loop curated consignment boutique, and certain a better value that purchasing new. More than that I appreciate the demeanor of the staff. They're helpful but not at all overbearing. They're friendly and available without hovering. It's a relaxed, low pressure environment that allows the customer to feel comfortable taking their time to make decisions. In addition to carrying high quality furniture they also carry decor, framed artwork, jewelry, and handbags. Although my husband and I didn't find anything on this trip, I'm sure we'll be back in a few months to take a look at the new inventory.

I brought these pics to the attention of Management. The Biddeford blankets were advertised $39.99…read more She did not want to honor what is in the picture saying that it wasn't clearly stated that that was a queen it didn't state and that's their mess up not mine! Also, she said the date on that was wrong and I told her that they need to have more oversight and clearly do not getting paid enough because their store is ALWAYS disorganized and trashed. Next time I come here I'm visiting with my lawyer husband and will make them give me whatever they advertise specified or not. They better be very careful with their wording and the signs that they leave up.. They've had these up since 10/22/2025?!?! Also, the Huggies, wet wipes were still shrink wrapped on the pallet and had no pricing. When I went up and asked they were oblivious as to what I was talking about?!? I think I'm going to stop going to Ollie's. They need to have better cameras/eyes as far as customer shoplifting. I saw an older lady with a walker that was hunched over stuffing things in her purse. And I saw man, shoving things into his bag that he clearly did not pay for yet.

Where's Corporate??!! Store needs a serious audit!! Lazy employees, boxes everywhere, very…read moredisorganized!! Just because you're in a lower income area, doesn't mean the store has to look like trash!!! Compared to the Jones location, there's no comparison!!! People are having a hard time finding a job, these people don't seem grateful!

Second visit to this location, same results!! No assistance or welcome from anyone!! Stylist…read morewalked right by me to get to another customer! I guess i am not there targeted customer! I gave the benefit of doubt the first time, that's why I went back the second time. There clothes really nice and classic. The stylists are awful for me, no customer service skills!

Why is it that the casual soft tshirts for relaxed wear after 7 washings has holes in the fabric?…read more Not in the underarm or edge... right in the middle. Looks like the material just was eaten by a moth ! You pay even on sale $29 for a comfy tshirt to wear with the J.Jill Capri or yoga pant but the shirt is ruined soon after purchased.