We bought from them almost 13 years ago and returned about six weeks ago and had a beautiful…read moreexperience. Nice selection of quality rugs. Great people that made the experience easy. We love our new rug!

They have 1000 dollar rugs you can get for 1/10 of the price on harwin drive with the same exact…read morequality and material

5.20.26 I stopped in to buy some books…read more If you have not been to an Ollie's before, this is the place to buy books. They have a large selection of toddler, teen, young adult, How To books, craft books and history books. Almost all of the books I bought were $2.99/$3.99. Regular price was $19.99 and $14.99! This location was more tidy than the College Station location and also had a better selection of toys/games. The cashier was very friendly and polite.

Service sucks just like in other comments posted about this location…read more Cashier's were so slow I ended up walking out and went to a dollar store and was in and out in a flash. lol HIRE BETTER PEOPLE OLLIES!!!

8.7.24 I came in for some art for my living room and some…read morewall decor for one of the bathrooms. Also, I had a coupon for 15% off my entire purchase for my birthday! Oh, yeah!! Today I did not find anything for the bathroom but that's ok. I have been on the fence with 2 pieces. I finally decided to just buy both and see which one I like better. It turns out I love both for my living room. There was the sweetest young lady named Mia. She was organizing the art. And she helped me with my decision. There was one piece I liked just a little more than the other and so did Mia. It turns out the other one looks great over my couch! She even got a ladder to get me one off from the top rack. She was so pleasant! Thanks Mia for all your help! I saved almost $50 with my coupon, now that's a win.

I love At Home, but my only complaint always comes down to the quality of the items on their…read moreshelves/how the items are put on shelves. Sometimes things are so crammed in that they get damaged easily or they cannot be reached so it becomes a bit frustrating. That doesn't stop me from buying way more than I ever come in for, though! Tons of selection to where you could redecorate your home every month for life and never repeat items from here. Great seasonal decor, too.

Pickup and drop off went very smoothly and they did a great job cleaning the rug. The price was…read morecompetitive too.

We had a rug cleaned by these people. They picked it up & took it to their place & put it through…read moretheir washing process. Then drying process. This took about 2-2 1/2 weeks. They brought it back & it looks just beautiful. I had spilled a Diet Coke on it & there was no trace of it. I would certainly use them again.

Over $4,000 Down the Drain - Don't Waste Your Money We…read morebought a couch from Rooms to Go in Cypress, TX for over $4,000 -- and the only reason we chose it was because it had heat and massage features. Now, those features are broken and we were just told they don't make the parts anymore. Seriously? Instead of standing behind their product, they told us we had to come in and "make a reselection." That's not a solution when there's nothing in the store we want -- especially nothing comparable to what we paid for. We asked for a refund and were flat-out denied. Hellen, the manager on duty in Conroe, just said it was out of her control. Well, who is in control then? Because someone needs to take responsibility for selling high-dollar furniture with zero long-term support. She said we would need to reach back out to customer service to resolve anything. For a company this size, it's unbelievable how little they care once they have your money. We won't be back -- and we suggest you think twice before handing over yours

On memorial day weekend of 2023, we bought a loveseat + sofa combination, which both included…read morerecliners and charging ports. We enjoyed this Furniture very much for about 11 months and then the wood frame cracked on the loveseat. Rooms To Go sent a repair person who placed repair order for parts after examining it. But then we got a call from Rooms To Go saying that they would just replace the whole loveseat with a brand new one. Very cool! They just installed the new loveseat a few minutes ago and it looks great. We also have an extended warranty that extends a few years beyond the initial 12 month R2Go warranty through their third-party warranty service, Kudos to Rooms To Go for taking care of their customers

Rude service. They comment on my piercings, and from the looks of it the store could be a bit more…read moretidy... just go to ikea' for rugs, they have much more patterns.

Great selection! Huge inventory. Staff is very knowledgeable and customer friendly. I would…read moredefinitely recommend this store to family and friends.

I've been putting off getting my rugs cleaned because they're both very large. I went inside and…read morespoke with Paradise and I had two gentlemen help me get my rugs out of my car. I was concerned about the smaller one because it also needed some repairs and it was a sentimental rug given to me by my father and I didn't want anything to happen to it. Paradise was very kind and reassured me that their rug-repairing ladies have many years of experience. The whole process was very quick and I was out the door and on my way in no time. About a week or so after, I got a call that my rugs were ready. There's a very nice seating area with water and some cookies where you can sit and relax while they get your rug from the back. Everything in the store is very neat and clean and the staff are very friendly. I'm glad I worried for nothing because my smaller rug was seamlessly repaired and both look brand new! Whatever machine they have works amazingly! If you have rugs and don't know where to go - look no further. I couldn't recommend this place more!

They did an okay job. Left a stain where the fringe was attached. This was a hand tufted rug. I…read more don't know if I would trust them with a hand woven silk or wool rug. I received a message from saying I wasn't a customer. I repeat I was definitely a customer. I did not save the receipt. They left a stain where the fringe was attached to the back. They stated that they dhow the rug to the customer. I fid look at the rug at the store but didn't notice it until I got home and unrolled the rug. Based on the tone of their response to me, I won't buy a rug from them either.

Why doesn't anyone pick up the phone ever why am I calling 7 times and still nobody. Why are their…read morepeople parked in curbside. Why am I flagging down an employee outside to help me. Why am I parking behind a car that shouldn't be parked in curbside just to check in to get my things.

Busy, busy....Out of a lot of things like 2 for $3 poinsettias. Checking out I found 5 sitting…read morearound, bought 3 for me and one for a worker who one wanted one and never got time to get it. We left the last one as it was ugly.. Didn't have what I needed or hubs so got the poinsettias and left.

The furniture is great but the customer service and their support is terrible! We purchased a…read moreNatuzzi leather section reclining sofa and also purchased the Protection Plan that was quite pricey and has proven to be worthless! The 4 batteries went out in our sectional reclining sofa over 3 months ago. The Montage repairman (thru Natuzzi) claimed he ordered the new batteries and told us they would be delivered in 4-6 weeks, but after 14 weeks we still don't have the batteries! We finally ordered one battery on Amazon and received it the very next day, installed it ourselves and it works great. But Star Furniture sold us a protection plan that is an absolute joke for a lot of money. DO NOT EVER BUY THE PROTECTION PLAN!

Excellent customer service from Debbie! She fixed our order and had it delivered the same day…read morewithin a few hours. Great communication and response time!